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139 results for Help Desk Analyst Ii jobs
- San Francisco, CA
- remote
- Temporary / Contract
- 28 - 30 USD / Hourly
- <p>We are looking for a detail-oriented Billing Analyst II to support business-to-business billing activities for retailer partners in Richmond, Virginia. This Long-term Contract position is ideal for someone who can interpret billing terms, prepare accurate invoices, and maintain strong controls across recurring financial processes. The role requires close attention to contract requirements, efficient handling of billing adjustments, and timely support for internal and external inquiries.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue B2B invoices for retailer partners using approved Oracle workflows, spreadsheet models, and standardized billing templates.</p><p>• Review contracts and operating procedures to apply the correct pricing structures, billing terms, and fee calculations.</p><p>• Process credit memos and debit memos based on authorized requests while ensuring supporting documentation is complete and accurate.</p><p>• Perform reconciliations and peer quality checks to confirm invoice accuracy, resolve discrepancies, and maintain clean billing records.</p><p>• Respond to routine billing questions from partners and escalate complex disputes or exceptions to senior team members when needed.</p><p>• Follow established controls, checklists, and documentation standards to support month-end close activities and financial accuracy.</p><p>• Assist with audit-related requests by organizing billing support, validating transactions, and providing clear backup documentation.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Anabel Lopez-Horta at anabel.lopez-horta - at - roberthalf - .com with your word resume and reference job ID# 00410-0013527548** </p>
- 2026-11-03T00:00:00Z
- Richmond, VA
- onsite
- Temporary / Contract
- 35 - 47 USD / Hourly
- <p><strong>Information Security Analyst Contractor</strong></p><p><br></p><p><strong>Responsibilities will include:</strong></p><ul><li>Work within a Governance Risk and Compliance (GRC) system to add and update security and risk data, records, and documentation.</li><li>Partnering with business stakeholders to develop and maintain Information System Security Plans (SSP).</li><li>Participate in Information Security and Privacy efforts across all business areas and supplier engagements to ensure the appropriate security controls are in place.</li><li>Facilitating security information gathering meetings to collect necessary information for completion of SSPs, risk assessments, and other security work products.</li><li>Represent the Information Security Office in PMO projects to ensure specific projects and initiatives have appropriate ISO representation.</li><li>Responsible for partnering across teams, collaborating with business units to understand business challenges, developing necessary tailored control options, facilitating compliance requirements, and providing timely and clear communications to stakeholders.</li><li>Assists with the development and maintenance of information security standards and processes, including conducting occasional research of best practices from reputable sources.</li><li>Assists with controls documentation, including information system diagramming, completing risk assessment templates, and drafting security documentation as needed.</li><li>Assist in reviewing contracts, agreements, and other vendor documentation to ensure adequate information security protections are in place.</li></ul><p><br></p>
- 2026-11-04T00:00:00Z
- Alpharetta, GA
- onsite
- Temporary / Contract
- 26 - 30 USD / Hourly
- <p>We are looking for a Service Management Centre Analyst to help drive operational excellence across enterprise technology environments. This role serves as a central coordination point during production incidents, partnering with engineering teams, service owners, cloud providers, and business stakeholders to restore services, improve processes, and strengthen overall operational maturity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Lead and coordinate major incident response activities, serving as the central point of communication between technical teams, service owners, cloud providers, and business stakeholders during production outages and service disruptions.</p><p>· Assess business impact, drive escalation procedures, facilitate bridge calls, and ensure timely restoration of critical services while maintaining clear stakeholder communications throughout the incident lifecycle.</p><p>· Monitor and analyze service health, events, alerts, and performance across hybrid cloud and on-premises environments to proactively identify and mitigate potential service-impacting issues.</p><p>· Support and enforce ITIL-aligned Incident, Event, Change, Problem, and Major Incident Management processes, ensuring accurate documentation and timely updates within ServiceNow or other ITSM platforms.</p><p>· Lead Root Cause Analysis (RCA) and post-incident review activities, driving corrective and preventive actions that improve service reliability and reduce recurring incidents.</p><p>· Identify trends, operational risks, and opportunities for continuous improvement, partnering with technical teams to enhance processes, operational maturity, and service resilience.</p><p>· Contribute to automation initiatives and workflow improvements that reduce manual effort, increase operational efficiency, and support the ongoing evolution of the Service Management Center.</p><p>e</p>
- 2026-11-12T00:00:00Z
- New York, NY
- remote
- Temporary to Hire
- 76 - 88 USD / Hourly
- We are looking for a Workday System Analyst to join a team on a contract-to-permanent basis. In this role, you will connect HR operational needs with Workday system capabilities by translating business priorities into clear technical and process solutions. This position is ideal for someone who enjoys improving workflows, organizing requirements, and helping stakeholders navigate system enhancements with confidence.<br><br>Responsibilities:<br>• Manage incoming support requests and enhancement submissions, assess urgency and impact, and direct items to the appropriate technical resources.<br>• Partner with HR and business stakeholders to gather needs, define functional expectations, and create clear user stories, workflow diagrams, and acceptance standards.<br>• Evaluate end-to-end HR processes such as onboarding, payroll, benefits enrollment, and recruiting to identify opportunities for better efficiency and stronger system alignment.<br>• Lead coordination of testing activities for updates and releases by preparing test scenarios, organizing data needs, monitoring execution, and confirming completion with stakeholders.<br>• Monitor service levels, recurring ticket patterns, and issue history to uncover root causes and recommend long-term corrective actions.<br>• Create and maintain process guides, training content, and knowledge base materials that support consistent team execution and user adoption.<br>• Contribute to reporting, operational metrics, and continuous improvement efforts, including the use of AI-supported approaches for intake and documentation.<br>• Work closely with technical and functional teams to ensure requested changes are well understood, properly prioritized, and delivered with quality.
- 2026-10-16T00:00:00Z
- Ann Arbor, MI
- onsite
- Temporary / Contract
- 51.4615 - 59.587 USD / Hourly
- We are looking for an experienced EDI Analyst to support critical integration processes that connect business operations, order flow, inventory activity, shipping, and invoicing across the organization. This Long-term Contract position is based in Ann Arbor, Michigan, and offers the opportunity to work in a dynamic manufacturing environment where technology plays a direct role in daily operations. The ideal candidate will strengthen transaction reliability, improve partner connectivity, and help optimize integration performance across enterprise systems and external trading networks.<br><br>Responsibilities:<br>• Oversee data exchange processes tied to Dynamics 365 Finance & Operations, ensuring accurate movement of information across order management, warehouse activity, fulfillment, shipping, and billing functions.<br>• Administer and support enterprise EDI platforms and related integration tools used to connect with retail partners and other external business systems.<br>• Monitor, analyze, and resolve issues affecting X12 document flows such as purchase orders, acknowledgments, advance ship notices, invoices, inventory updates, change orders, and functional acknowledgments.<br>• Troubleshoot interface failures involving data entities, OData services, APIs, middleware, scheduled jobs, and file-based integrations to maintain stable transaction processing.<br>• Coordinate onboarding of new trading partners by gathering requirements, validating mappings, guiding testing, and supporting production readiness.<br>• Ensure ongoing adherence to customer routing guides and partner-specific EDI standards to reduce compliance issues and operational disruptions.<br>• Identify root causes of chargebacks and implement validation checks, workflow improvements, and corrective actions to minimize recurrence.<br>• Support integration-related activities for system rollouts, including test execution, cutover preparation, and post-implementation stabilization.<br>• Develop and maintain technical documentation, mapping references, operational procedures, monitoring practices, and reconciliation records for supported integrations.<br>• Collaborate with internal stakeholders, external vendors, and trading partners to improve visibility, reliability, and efficiency across connected business processes.
- 2026-11-06T00:00:00Z
- Marysville Nt, OH
- onsite
- Temporary / Contract
- 55 - 65 USD / Hourly
- We are looking for an IT Analyst/Developer to support and advance enterprise platform initiatives for an automotive organization in Marysville, Ohio. This Long-term Contract position focuses on leading enhancements within the Dassault Systèmes 3DEXPERIENCE environment, partnering with business teams, technical resources, and external vendors to deliver dependable solutions. The role is primarily onsite four days per week and is well suited for someone who combines strong technical understanding with disciplined project coordination.<br><br>Responsibilities:<br>• Drive enhancement initiatives within the Dassault Systèmes 3DEXPERIENCE platform by organizing scope, schedules, and cross-functional execution activities.<br>• Collaborate with business stakeholders to define needs, translate objectives into clear requirements, and align delivery plans with operational priorities.<br>• Oversee project progress across multiple platform environments, ensuring development, validation, and release activities remain on track.<br>• Coordinate testing efforts, monitor defects, and guide issue remediation to support stable and timely deployments.<br>• Provide consistent communication to stakeholders through project updates, status reporting, and risk escalation when needed.<br>• Partner with internal technical teams and third-party vendors to implement new capabilities that satisfy agreed business outcomes.<br>• Manage deployment readiness by tracking dependencies, confirming deliverables, and supporting smooth production rollout activities.<br>• Facilitate resolution of project obstacles by identifying risks early and driving action plans with the appropriate teams.
- 2026-11-10T00:00:00Z
- Mequon, WI
- remote
- Temporary / Contract
- 76 - 88 USD / Hourly
- We are looking for a Network Engineer Level II to support and enhance a manufacturing organization’s enterprise network environment in Mequon, Wisconsin. This Long-term Contract opportunity is ideal for a hands-on, detail-oriented individual who can maintain reliable connectivity across routing, security, wireless, and data center infrastructure while helping keep daily operations running smoothly. The right candidate will be comfortable taking ownership of focused technical initiatives and delivering practical network solutions with minimal supervision.<br><br>Responsibilities:<br>• Administer and optimize network infrastructure across routing, switching, and core connectivity to ensure stable and secure performance.<br>• Manage firewall environments, including Palo Alto and Cisco ASA platforms, while supporting policy updates, access control, and threat mitigation efforts.<br>• Maintain and troubleshoot wireless networking solutions to improve coverage, reliability, and user connectivity across business operations.<br>• Support data center networking needs by monitoring performance, resolving issues, and helping maintain resilient infrastructure.<br>• Configure and troubleshoot Cisco router technologies and Border Gateway Protocol (BGP) to sustain dependable internal and external network communication.<br>• Partner with internal stakeholders to identify network improvement opportunities and carry smaller technical projects through planning, execution, and completion.<br>• Assist with network security and identity-related administration, including support for Cisco ISE and related access management functions.<br>• Document network configurations, changes, and support procedures to promote operational consistency and knowledge sharing.
- 2026-11-02T00:00:00Z
- Saint Paul, MN
- onsite
- Temporary to Hire
- 28.5 - 33 USD / Hourly
- <p>We are looking for an experienced Accounting Specialist II to join a team in Saint Paul, Minnesota in a contract-to-permanent position. This opportunity is ideal for someone who can manage detailed accounting work with accuracy, exercise sound judgment on more complex transactions, and support daily financial operations across payables, receivables, reconciliation, and reporting. The role also contributes to budget support activities and selected payroll or personnel-related processing while helping maintain reliable financial records.</p><p><br></p><p>Responsibilities:</p><p>• Review invoices, claims, and supporting records to confirm mathematical accuracy, proper authorization, and compliance with payment guidelines before processing.</p><p>• Record financial activity in general and subsidiary ledgers, allocate charges appropriately, and track encumbrances to keep accounting records current and complete.</p><p>• Compare account balances against source documents and control totals, investigate variances, and make corrections needed to maintain accurate financial data.</p><p>• Reconcile discrepancies by tracing issues to their origin, verifying correct information, and updating records to resolve outstanding account differences.</p><p>• Prepare payment-related documentation such as purchase orders, requisitions, claims, and accounts payable forms to support timely disbursements.</p><p>• Generate accounts receivable invoices by compiling billing data, applying established rates, and organizing documentation for customer charges.</p><p>• Produce recurring financial and budget reports that summarize transaction activity, account status, and spending patterns for departmental use.</p><p>• Compile financial, statistical, and cost information to support budget planning, forecasting, and other accounting analyses.</p><p>• Process payroll and personnel-related documents for department staff and assist with administrative support tied to employee benefit coordination.</p><p>• Respond to requests for accounting information and maintain essential office forms and documents by monitoring inventory and arranging replenishment as needed.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
- 2026-10-29T00:00:00Z
- Irvine, CA
- onsite
- Temporary / Contract
- 66.5 - 77 USD / Hourly
- We are looking for an Epicor Support Analyst to serve as a key resource for business teams using the Epicor Kinetic environment in Irvine, California. This Long-term Contract position is ideal for someone who can connect technical system knowledge with day-to-day operational needs, especially across finance, operations, and sales. The role focuses on resolving user challenges, clarifying system capabilities, and turning business requests into practical ERP enhancements. You will also contribute to reporting support, integration improvements, and ongoing platform optimization.<br><br>Responsibilities:<br>• Partner with finance, operations, and sales teams to support Epicor Kinetic processes from customer and account setup through order processing and related downstream activities.<br>• Investigate system issues, identify root causes, and provide clear guidance to users on effective use of Epicor Kinetic features and workflows.<br>• Meet with executives and business stakeholders to capture needs, clarify priorities, and translate operational goals into system-related solutions.<br>• Assist users with reporting needs by helping them access, interpret, and work with Epicor data for business decision-making.<br>• Contribute to enhancements involving the Epicor and Salesforce connection, including support for integration processes managed through Boomi.<br>• Support ERP updates and version-related activities within the Epicor Kinetic environment while helping users adapt to changes.<br>• Provide assistance with subscription billing processes and related workflow configuration or issue resolution.<br>• Communicate with both leadership and end users in a patient, attentive manner that builds trust and improves adoption.<br>• Recommend practical process or system improvements based on recurring user issues, cross-functional feedback, and business requirements.
- 2026-11-10T00:00:00Z
- Austin, TX
- onsite
- Permanent / Full Time
- 60000 - 70000 USD / Yearly
- We are looking for an organized and motivated Accounting Analyst I to join our team. This position is well suited for someone who enjoys working with detailed financial information, delivering dependable support, and building knowledge in public finance and district operations. The role offers a blend of reporting, account coordination, and stakeholder communication, with opportunities to contribute to process improvements and team success.<br><br>Responsibilities:<br>• Produce financial and administrative reports, disclosures, funding summaries, and other assigned account deliverables with a strong focus on accuracy and timeliness.<br>• Examine supporting data and documentation to verify completeness, consistency, and adherence to applicable requirements before finalizing work products.<br>• Maintain orderly financial files, correspondence, and account records so information is easy to retrieve and properly documented.<br>• Respond to questions from clients, residents, and other stakeholders in a thorough manner while providing clear updates and requested information.<br>• Coordinate day-to-day account activities and assist with special assignments that support broader administrative and reporting needs.<br>• Follow established workflows while identifying practical ways to improve efficiency, organization, and overall service quality.<br>• Participate in team meetings, training sessions, and collaborative initiatives that support departmental goals and career growth.<br>• Track time and workload accurately while managing multiple deadlines and contributing to a high standard of client service.
- 2026-11-03T00:00:00Z
- Chicago, IL
- onsite
- Permanent / Full Time
- 100000 - 115000 USD / Yearly
- <p><em>The salary range for this position is $100,000 - $115,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><br></p><p>The Portfolio Data & Analytics team is responsible for ongoing portfolio company performance monitoring and analysis, FP&A and complex financial modeling, valuing the investment positions in each of the firm’s portfolio companies, and content creation and analysis supporting investor relations. The Reporting Assurance Analyst will play a critical role in ensuring the accuracy and integrity of all external investor communications, including LP emails, press releases, and quarterly investor presentations. This process entails building out supporting documentation that is easily traceable and orderly. While the primary focus will be on compliance and documentation for investor communications, the role will also support the broader functions of the Portfolio Data & Analytics team. </p><p><br></p><p><strong>Key Responsibilities: </strong></p><p>• Help prepare various presentations and supporting analyses for the firm’s most critical investor meetings, including the annual meeting, semi-annual advisory board meetings and investor conference calls</p><p>• Ensure all external communications are accurate and compliant with regulatory standards</p><p>• Develop and maintain detailed supporting documentation and tie-out work for investor communications</p><p>• Collaborate with investment teams and senior leadership to verify data and content accuracy</p><p>• Assist the Investor Relations team with fundraising and diligence requests from LPs and prospective LPs</p><p>• Support the broader Portfolio Data & Analytics team ensure accuracy on various quarterly and ad hoc outputs</p><p><em>Other responsibilities and opportunities: </em></p><p>• Continually evaluate possible new technology solutions and propose process revisions to assist in data aggregation as the firm continues to expand portfolio investments in both number and complexity</p>
- 2026-11-06T00:00:00Z
- Chicago, IL
- onsite
- Permanent / Full Time
- 90000 - 120000 USD / Yearly
- <p><em>The salary range for this position is $90,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Lead structured Kaizen cycles focused on throughput, quality and risk reduction.</li><li>Apply relevant Process Management tools (e.g. Lean/Six Sigma tools such as VSM (Value Stream Mapping), SIPOC (Supplier, Input, Process, Output, Customer), 5 Whys, Ishikawa).</li><li>Perform process mining and time‑and‑motion analysis.</li><li>Identify root causes of rework, delays, documentation errors and funding bottlenecks.</li><li>Design and develop To‑Be processes including clear role definitions, handoffs, and service-level expectations. As minimum expected is inclusion of RACI (Responsible, Accountable, Consulted, Informed), SLAs and control points.</li><li>Analyze and document current (“as-is”) processes across all functions – e.g. origination, credit, operations, funding/treasury, and portfolio management.</li><li>Identify inefficiencies (benchmarking against other countries in the network, against the market), bottlenecks, error drivers, and compliance-related risks.</li><li>Support the creation and maintenance of standard operating procedures (SOPs), process maps, and work instructions.</li><li>Serve as the primary process interface between functions (e.g., IT, Risk, Operations, Finance).</li><li>Align process and system requirements with Group standards while ensuring local regulatory and operational needs are met.</li><li>Facilitate cross-functional workshops to align stakeholders on process changes, implementation steps, and responsibilities.</li><li>Translate business requirements into structured change requests for HQ IT teams, or external local providers.</li><li>Define functional requirements, expected outcomes, dependencies, acceptance criteria, and test scenarios.</li><li>Support prioritization of change requests and maintain transparency on timelines and delivery status.</li><li>Coordinate user acceptance testing (UAT) with local teams and document test results.</li><li>Ensure system enhancements support process design, reporting, compliance, and operational efficiency.</li><li>Monitor performance of external systems and service quality, maintaining communication and coordination with external providers (if such).</li><li>Translate gaps into OCR (Optical Character Recognition)/RPA (Robotic Process Automation) and workflow opportunities.</li><li>Build business cases with ROI and risk impact.</li><li>Define data quality rules and reporting requirements</li><li>Monitor and supervise process implementation across teams, ensuring adoption and operational consistency.</li><li>Track and manage implementation progress, risks, open issues, and mitigation actions.</li></ul><p><br></p>
- 2026-10-21T00:00:00Z
- Bellevue, WA
- remote
- Temporary / Contract
- 65 - 75 USD / Hourly
- <p>Robert Half Technology is seeking an experienced <strong>Privacy & Data Governance Consultant</strong> to support a client in the travel and insurance industry. This individual will play a key role in assessing and strengthening the organization's privacy and data governance practices, ensuring compliance with applicable regulations, and enhancing existing policies, procedures, and data protection controls.</p><p> </p><p><strong>This is primarily privacy compliance, governance, and policy-focused opportunity rather than a hands-on engineering role.</strong></p><p><strong> </strong></p><p><strong>Duration: </strong>6-month contract, with potential to extend</p><p><strong>Location: </strong>Client is based in Washington State – 100% remote</p><p><strong>Pay rate: </strong>$65-$75/hr</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Assess the organization's current privacy and data governance environment to identify gaps, risks, and opportunities for improvement.</li><li>Develop, review, and update privacy policies, procedures, and data protection practices to align with regulatory requirements and organizational objectives.</li><li>Support compliance with applicable federal and state privacy regulations, with an emphasis on Washington State privacy requirements.</li><li>Utilize Microsoft Purview to support data governance initiatives, including sensitivity labeling, data classification, and policy configuration.</li><li>Evaluate how sensitive information is collected, stored, accessed, protected, and shared across organizational systems.</li><li>Review existing data protection controls and recommend improvements to strengthen privacy compliance and reduce organizational risk.</li><li>Establish and refine data handling guidelines to ensure information is appropriately classified, protected, and shared.</li><li>Collaborate with internal technology, security, compliance, and business teams to align privacy policies with operational practices.</li><li>Provide guidance on privacy considerations related to Microsoft cloud environments, data centers, and emerging technologies.</li><li>Support ongoing privacy and data governance initiatives during organizational changes and process improvements.</li></ul>
- 2026-11-10T00:00:00Z
- Savannah, GA
- onsite
- Temporary to Hire
- 27.7115 - 32.087 USD / Hourly
- <p>We are looking for an IT Security Analyst to support cybersecurity operations for a local organization in Savannah, Georgia. This contract position with the potential to become permanent is ideal for someone who is detail oriented and can assess threats, respond quickly to security events, and help strengthen the protection of critical systems and data. The role works closely with security team members to investigate suspicious activity, improve defensive measures, and support ongoing risk reduction efforts.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Monitor networks, systems, and security tools for threats and suspicious activity.</li><li>Investigate security alerts, determine root cause, and support remediation efforts.</li><li>Participate in incident response activities, including investigation, escalation, and containment.</li><li>Perform threat hunting to identify indicators of compromise and emerging risks.</li><li>Support vulnerability management by identifying, tracking, and addressing security weaknesses.</li><li>Assist with the configuration and optimization of security tools and controls.</li><li>Conduct intrusion detection and prevention through continuous security monitoring.</li><li>Analyze logs and security events to identify anomalies and potential threats.</li><li>Support data protection efforts through access controls and secure handling practices.</li><li>Help enforce cybersecurity policies, standards, and security best practices.</li></ul><p><br></p>
- 2026-11-10T00:00:00Z
- Bensalem, PA
- onsite
- Permanent / Full Time
- 75000 - 100000 USD / Yearly
- We are looking for an IT Security Analyst to support and strengthen daily security operations for a financial services environment in Bensalem, Pennsylvania. This role focuses on monitoring security activity, managing risk and compliance tasks, and helping ensure timely response to incidents, vulnerabilities, and access-related concerns. The ideal candidate brings a strong service mindset, solid technical judgment, and the ability to collaborate across technology teams while maintaining a secure and well-documented operating environment.<br><br>Responsibilities:<br>• Manage incoming security-related support requests, resolve issues within established service expectations, and provide responsive assistance to internal users and IT partners.<br>• Perform recurring reviews of security devices, system settings, and user access controls to confirm appropriate protection and identify areas requiring remediation.<br>• Use governance, risk, and compliance tools to track vulnerability findings, coordinate follow-up actions, and work with infrastructure teams to keep patching efforts on schedule.<br>• Conduct third-party security assessments and prepare clear reporting to support vendor risk visibility and decision-making.<br>• Gather and organize evidence for internal and external audits, ensuring materials are accurate, complete, and available when needed.<br>• Contribute to the improvement of security monitoring capabilities by evaluating SIEM performance and recommending enhancements to alerting and visibility.<br>• Record and help investigate security events, malware alerts, and related incidents while supporting escalation and coordination across technical teams.<br>• Review information security policies on a regular basis, update existing standards, and draft new documentation to address control gaps or regulatory changes.<br>• Provide security-focused support for Windows environments and business applications, while helping maintain procedures and improve operational processes.<br>• Work with cross-functional technology teams on security initiatives, deployments, and broader projects involving firewalls, web filtering, intrusion prevention, and data protection controls.
- 2026-10-20T00:00:00Z
- Glens Falls, NY
- onsite
- Permanent / Full Time
- 75000 - 85000 USD / Yearly
- <p>We are looking for an experienced Identity Access Analyst to join our Information Technology team in Glens Falls, New York. This position plays a key role in advancing identity and access practices, improving control over user permissions, and supporting audit and cybersecurity objectives across the organization. The ideal candidate brings strong expertise in access governance, authentication technologies, and secure account administration within enterprise environments.</p>
- 2026-10-14T00:00:00Z
- Oakland, CA
- onsite
- Temporary to Hire
- 35 - 37 USD / Hourly
- <p>We are looking for a Desktop Support/Audio-Visual Analyst to join our team on a contract-to-permanent basis. This Desktop Support/Audio-Visual Analyst position is ideal for an experienced IT specialist who can deliver high-touch technical support to end users, including executive stakeholders, while maintaining a service-focused approach. The Desktop Support/Audio-Visual Analyst role blends hands-on desktop support with systems administration duties and requires confidence supporting Apple environments as well as audio-visual technology. This Desktop Support/Audio-Visual Analyst role is an onsite position out of Oakland, Ca. </p><p><br></p><p>Responsibilities:</p><ul><li>Provide responsive technical assistance for hardware, software, and workplace technology issues across the office environment.</li><li>Deliver white-glove support to executive users, ensuring timely resolution and a high standard of customer service.</li><li>Administer and troubleshoot Mac OS devices, including setup, maintenance, and end-user support activities.</li><li>Use Jamf Pro to manage Apple endpoints, enforce configurations, and assist with device lifecycle tasks.</li><li>Support conference room and media technology, including AV equipment used for meetings and presentations.</li><li>Handle user onboarding, device provisioning, account support, and general workstation readiness.</li><li>Assist with system administration responsibilities by helping maintain reliable day-to-day IT operations.</li><li>Document issues, resolutions, and recurring support needs to improve service quality and team efficiency.</li><li>AV responsibilities are not highly technical, but the person must be comfortable serving as the primary point of contact for AV-related support.</li><li>Every two weeks, the company hosts a town hall, and this person will be responsible for running the presentation.</li><li>Responsibilities include loading presentation decks, sharing screens, advancing slides, and ensuring a seamless presentation experience.</li><li>Presentations may come from multiple teams and be built in various platforms, including Canva, PowerPoint, Google Slides, and Keynote.</li><li>Must be comfortable switching between platforms and managing last-minute presentation updates.</li><li><strong>No</strong> mixing board, sound engineering, or external camera experience is required.</li><li>Executives present from their own laptops and built-in cameras. This person is responsible for ensuring everything functions properly and troubleshooting issues as needed.</li><li>For podcast recordings, production teams typically bring their own equipment. This role serves as the primary IT/AV contact if support is needed.</li></ul><p><br></p>
- 2026-11-05T00:00:00Z
- Hackensack, NJ
- onsite
- Permanent / Full Time
- 140000 - 170000 USD / Yearly
- <p>We are looking for an experienced Sr. Information Analyst to support IT risk, governance, and compliance initiatives in Hackensack, New Jersey. This role focuses on strengthening security and privacy practices by evaluating control environments, identifying compliance gaps, and helping align internal standards with recognized regulatory and industry frameworks. The ideal candidate will work closely with cross-functional teams, communicate findings to leadership, and contribute to awareness programs that improve organizational readiness and accountability.</p><p><br></p><p>Responsibilities:</p><p>• Support the development and rollout of security and compliance policies, standards, and operating procedures that align with established global governance frameworks.</p><p>• Perform risk reviews, vulnerability evaluations, and gap analyses to uncover control weaknesses and recommend practical remediation steps.</p><p>• Help implement and validate controls designed to meet applicable U.S. federal regulatory expectations and broader compliance obligations.</p><p>• Participate in audit and assessment activities, including controls testing, internal reviews, and privacy-focused evaluations, then document findings and improvement opportunities.</p><p>• Partner with business and technical teams to coordinate compliance efforts, track action items, and promote consistent risk management practices.</p><p>• Create clear reports, scorecards, and dashboards that summarize compliance status, key risks, and progress for senior leadership.</p><p>• Contribute to security awareness efforts by helping develop training content, simulated exercises, and digital learning materials for employees.</p><p>• Analyze participation data, feedback, and performance metrics to measure training effectiveness and support ongoing program enhancements.</p>
- 2026-10-20T00:00:00Z
- Ankeny, IA
- onsite
- Permanent / Full Time
- 88000 - 90000 USD / Yearly
- <p>TITLE: AZURE DESKTOP SUPPORT SPECIALIST ** IMMEDIATE BENEFITS & IMMEDIATE INTERVIEW!</p><p>LOCATION: 100% ONSITE DAILY DES MOINES, Iowa </p><p>MUST BE A US CITIZEN / GREENCARD HOLDER – NO H1B visa, No F1 No OPT status. Direct Hire PERM up to $88K PLUS OVERTIME + BENEFITS! </p><p>💼PERKS: WORK for a powerful brand. </p><p>**REQUIRED: MICROSOFT INTUNE, M365, SCCM, POWERSHELL SCRIPTING + AUTOMATION</p><p>Why this role stands out?</p><p>Are you the technical expert with deep technical expertise people trust when the issue is complex, the audience is high-profile, and the solution has to be right the first time? Our client is seeking a Senior IT Desktop Support Analyst to play a high-impact role at the center of enterprise technology support, endpoint engineering, workplace innovation, and executive service.</p><p>In this position, you’ll be a visible and trusted technology partner across the organization. You’ll work across endpoint management, virtual desktop support, collaboration tools, executive support, automation, improvement initiatives—all while helping drive a more modern, secure, and productive technology environment.</p><p>*** For confidential consideration, please send a message to CARRIE DANGER, SVP Permanent Placement - on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</p><p>What we’re looking for</p><p>• Hands-on expertise with Microsoft Intune: Must be back-end configuration profiles, enrollment, policy deployment, compliance, & MDM troubleshooting</p><p>• SCCM </p><p>• Experience with PowerShell automation / Scripting is a must. </p><p>• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or equivalent experience</p><p>• 3+ years of progressive IT support experience with increasing technical responsibility</p><p>• Strong experience solving complex technical issues across end-user computing and workplace technologies</p><p>• Strong knowledge of Windows 11, Microsoft 365, SCCM, Windows Autopilot, endpoint security platforms, and enterprise applications</p><p>• Experience supporting enterprise environments and executive stakeholders</p><p>• Experience with Azure Virtual Desktop or similar virtual desktop technologies</p><p>• PowerShell scripting experience for administration, remediation, reporting, and automation</p><p>• Strong communication skills with the ability to work effectively with technical teams, business partners, and executive leadership</p><p>• Proven technical leadership, mentoring ability, and commitment to exceptional end-user support</p><p>Certifications</p><p>• Microsoft Certified: Azure Administrator Associate (AZ-104)</p><p>• CompTIA Security+</p><p>• ITIL Foundation is a PLUS</p><p>• Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)</p><p>• **** To be considered for an IMMEDIATE Interview, contact / Email directly Carrie Danger, Robert Half Technology / SVP Permanent Placement and apply to this position! 515-259-6087. Direct email address on LinkedIN profile. ****</p>
- 2026-11-12T00:00:00Z
- Stamford, CT
- onsite
- Permanent / Full Time
- 120000 - 140000 USD / Yearly
- We are looking for an experienced IT Systems Engineer III to support and enhance enterprise infrastructure across both on-premises and cloud environments in Stamford, Connecticut. This role focuses on maintaining reliable compute, network, identity, and security platforms while driving performance, stability, and operational improvements. The ideal candidate brings strong hands-on systems engineering expertise, a proactive troubleshooting mindset, and the ability to collaborate across IT functions to keep critical business services running effectively.<br><br>Responsibilities:<br>• Oversee the deployment, maintenance, and patch management of core infrastructure platforms across the data center and cloud, including VMware, Nutanix, and Microsoft Azure.<br>• Administer Active Directory and related identity services, including organizational structure, policy management, domain services, and access controls.<br>• Manage network infrastructure and connectivity by supporting routers, switches, wireless environments, and internet-facing services while resolving performance and availability issues.<br>• Maintain and secure infrastructure technologies such as firewalls and other protection tools to support a stable and compliant operating environment.<br>• Monitor critical systems and respond quickly to incidents to minimize downtime and maintain consistent service availability across business operations.<br>• Provision, support, and optimize virtual machines in both on-premises and cloud-based environments, with an emphasis on reliability and scalability.<br>• Safeguard enterprise data by maintaining backup operations, validating recovery readiness, and assisting with disaster recovery support for essential systems.<br>• Create and update technical documentation, share knowledge with team members, and contribute to infrastructure automation, alerting, and continuous improvement initiatives.
- 2026-10-26T00:00:00Z
- Cedar Rapids, IA
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for an experienced IT Vendor Management Data Analyst to support strategic vendor operations and strengthen supplier performance across the organization in Cedar Rapids, Iowa. This Long-term Contract position is ideal for a business analyst who can combine data-driven oversight with strong partnership management, helping IT leadership make informed sourcing, contract, and performance decisions. The role focuses on vendor governance, service measurement, financial accuracy, and cross-functional collaboration with procurement, legal, and senior stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Advise IT leadership on sourcing approaches and vendor accountability models that improve service delivery, cost control, and operational effectiveness.</p><p>• Manage relationships with key technology vendors, ensuring expectations are clearly defined and partnerships remain productive, responsive, and aligned with business goals.</p><p>• Collaborate with senior leaders to support negotiations involving pricing, service commitments, contractual terms, and vendor performance concerns.</p><p>• Establish and maintain service level metrics, reporting standards, and review processes to evaluate vendor results and drive corrective actions when needed.</p><p>• Analyze vendor performance information and trend data regularly, then communicate findings and improvement opportunities to internal stakeholders and external partners.</p><p>• Lead or support vendor selection activities by shaping evaluation criteria, coordinating RFP efforts, and partnering with procurement teams on decision-making processes.</p><p>• Work with legal, finance, and operational teams to move contracts from negotiation through execution while maintaining oversight of vendor obligations after signing.</p><p>• Review invoices, credits, penalties, and reconciliations for alignment with contractual terms, and assist with onboarding, payment processing, and budget-related vendor reporting.</p><p>• Identify opportunities to improve vendor outcomes year over year by influencing strategic suppliers and encouraging alignment with organizational priorities.</p>
- 2026-11-11T00:00:00Z
- Sarasota, FL
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- <p>We are looking for a Product Support Specialist to join a water industry organization in Sarasota, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, guiding customers through product use, and working cross-functionally to deliver a strong service experience. In this onsite role, you will support customers after the sale, help resolve instrument-related concerns, and contribute to accurate reporting and continuous improvement efforts across the support function.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve customer issues involving instruments, including hardware, electronics, software behavior, data output, and chemistry-related performance questions.</p><p>• Lead post-implementation and post-sale training sessions to help customers use products effectively and confidently.</p><p>• Guide users to the appropriate manuals, reference materials, and support resources so they can quickly find needed information.</p><p>• Record service requests, warranty matters, product feedback, and quality-related concerns in internal systems with clear and complete details.</p><p>• Prepare quotations for repairs and follow-up service work while coordinating return authorizations and tracking products sent in for service.</p><p>• Maintain detailed case documentation that captures the reported issue, troubleshooting process, and final resolution for each interaction.</p><p>• Work with quality and internal partner teams to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.</p><p>• Analyze recurring support trends, warranty activity, and ticket volume data, then prepare reports and dashboards for management review.</p><p>• Create and refine customer-facing documentation and internal records, including product registrations, activity logs, and data cleanup efforts to improve accuracy.</p><p>• Share customer insights with sales, engineering, product management, and other stakeholders to support product enhancements and process improvements.</p>
- 2026-10-28T00:00:00Z
- Seattle, WA
- onsite
- Temporary / Contract
- 33 - 33 USD / Hourly
- <p>Hello!</p><p>I came across your profile today in our Robert Half database and wanted to see if you are currently open to new opportunities. Robert Half partners with Fortune 500 and Fortune 1000 organizations nationwide, and I am currently recruiting for an exciting opportunity with one of our premier clients.</p><p>• <strong>Position:</strong> Data Analytics Analyst (Intermediate) - Contract-to-Hire</p><p>• <strong>Location:</strong> Downtown Seattle, WA</p><p>• <strong>Schedule:</strong> 100% Onsite, Monday-Friday, 7:00 AM - 4:00 PM PST</p><p>• <strong>Interview Process:</strong> One Round Zoom Interview</p><p>• <strong>Required Education:</strong> Bachelor's Degree Required</p><p>• <strong>Work Authorization:</strong> No employer-sponsored immigration support available</p><p>• <strong>Hiring Manager:</strong> Josh Funston</p><p>Job Description</p><p>Our client is expanding a large-scale credit card marketplace initiative and is seeking a detail-oriented <strong>Data Analytics Analyst</strong> to support digital analytics, data collection, and instrumentation efforts. This role will focus on ensuring data is accurately captured, measured, and reported across digital platforms while identifying gaps in existing tracking and analytics processes.</p><p>The ideal candidate will possess strong analytical capabilities, excellent communication skills, and a foundational understanding of data analytics technologies, including Python and related tools. Recent graduates with relevant internship experience are encouraged to apply.</p><p>Key Responsibilities</p><p>• Translate business objectives into measurement specifications and data collection requirements</p><p>• Support instrumentation and tracking efforts across digital platforms</p><p>• Identify gaps in analytics, tagging, and reporting processes</p><p>• Partner with business and technology teams to ensure accurate data collection and reporting</p><p>• Validate tracking implementations and troubleshoot data quality issues</p><p>• Analyze customer and behavioral data to support business decision-making</p><p>• Assist with defining KPIs, success metrics, and performance measurements</p><p>• Document analytics requirements, standards, and processes</p><p>• Collaborate with stakeholders to improve reporting accuracy and data accessibility</p><p>• Communicate findings, risks, and recommendations to project teams and leadership</p><p>Required Qualifications</p><p>• Bachelor's Degree required</p><p>• Strong attention to detail and organizational skills</p><p>• Excellent verbal and written communication skills</p><p>• Strong understanding of data analytics concepts and methodologies</p><p>• Familiarity with Python and other analytics tools (certifications not required)</p><p>• Ability to identify trends, inconsistencies, and gaps within data sets</p><p>• Analytical mindset with strong problem-solving capabilities</p><p>• Internship, academic, or professional experience involving analytics, reporting, business intelligence, or data analysis</p>
- 2026-11-04T00:00:00Z
- Petaluma, CA
- onsite
- Temporary / Contract
- 50 - 55 USD / Hourly
- <p>We are looking for a Security Analyst to join our aviation client in a contract position based onsite in Petaluma, California. This role is ideal for an experienced security specialist who can strengthen daily security operations, investigate threats, and help protect cloud, identity, and endpoint environments. You will work closely with technical partners across IT and security to reduce risk, improve response readiness, and support compliance-focused initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Lead the response to security events by containing threats, gathering evidence, escalating issues when needed, and documenting outcomes for follow-up review.</p><p>• Oversee identity and access activities, including user access reviews, permission governance, and control validation across enterprise systems.</p><p>• Analyze suspicious authentication activity, compromised accounts, phishing attempts, and other indicators of malicious behavior to determine impact and next steps.</p><p>• Coordinate vulnerability follow-up efforts with IT teams to drive remediation progress and reduce exposure across the environment.</p><p>• Track endpoint protection health, device compliance status, and broader security posture to identify gaps requiring attention.</p><p>• Examine privileged account usage, network security logs, and web access controls to detect abnormal or unauthorized activity.</p><p>• Maintain and enhance operational security documents such as incident procedures, playbooks, standard operating guidance, and response runbooks.</p><p>• Prepare recurring security reports and metrics covering incidents, threat trends, vulnerabilities, and operational performance.</p><p>• Support audit requests, compliance reviews, eDiscovery efforts, and third-party security assessments as part of ongoing governance activities.</p><p>• Partner with security, infrastructure, and support teams on daily operations, tabletop exercises, and continuous improvements informed by incident findings.</p>
- 2026-11-02T00:00:00Z
- Los Angeles, MA
- remote
- Permanent / Full Time
- 110000 - 120000 USD / Yearly
- <p><strong>Security Analyst</strong></p><p><br></p><p><strong>Company Overview</strong> </p><p>A manufacturing organization is seeking a Security Analyst to help protect its technology environment and strengthen cybersecurity operations. This role offers broad exposure to security monitoring, incident response, risk reduction, and security improvement initiatives.</p><p><br></p><p><strong>Role Summary</strong> </p><p>The Security Analyst will monitor and respond to security threats while helping maintain and improve enterprise security controls. The ideal candidate is hands-on, analytical, and comfortable working across security operations, vulnerability management, and incident response.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor and investigate security alerts and suspicious activity.</li><li>Support incident response, investigation, and remediation efforts.</li><li>Maintain and improve security monitoring and protection technologies.</li><li>Identify vulnerabilities and coordinate remediation activities.</li><li>Support data protection, identity, endpoint, and cloud security initiatives.</li><li>Analyze security trends and recommend improvements to controls and processes.</li><li>Collaborate with technology teams on security and risk-reduction initiatives.</li></ul><p><strong>Additional Details</strong></p><ul><li>Work model: Primarily remote</li><li>Occasional travel may be required</li><li>Full-time position</li></ul>
- 2026-11-11T00:00:00Z