<p>We are looking for a dedicated Desktop Support Analyst to join our team in New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and enhance network and security systems to ensure optimal performance and reliability.</p><p>• Provide consistent support for hardware and software across multiple locations.</p><p>• Collaborate with the IS& T Manager to align technical operations with business strategies.</p><p>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.</p><p>• Respond promptly to critical on-call support needs, including nights and weekends.</p><p>• Troubleshoot and resolve technical issues efficiently to minimize downtime.</p><p>• Implement configuration management practices to streamline technology processes.</p><p>• Manage and support Active Directory accounts and permissions.</p><p>• Ensure proper backup procedures are in place and functioning effectively.</p><p>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.</p>
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this role, you will provide technical support to ensure seamless operation of computer systems and networks for employees and teams. Your expertise will help resolve technical issues, maintain hardware and software functionality, and optimize user experiences.<br><br>Responsibilities:<br>• Provide technical assistance for Windows and Mac OS platforms, ensuring smooth operation and troubleshooting system issues.<br>• Manage user accounts in Active Directory and Azure AD, overseeing access control and permissions.<br>• Resolve hardware and software problems, including desktop imaging and computer reboots.<br>• Troubleshoot network connectivity issues across LAN/WAN environments.<br>• Utilize ServiceNow or similar ticketing systems to track and resolve IT support requests.<br>• Assist with setup and management of conference rooms, including video and audio equipment.<br>• Support Office 365 applications, ensuring their functionality and integration.<br>• Collaborate with teams to diagnose and resolve issues with routers and switches.<br>• Maintain and update desktop hardware to meet organizational standards.<br>• Provide guidance and training to users on system functionalities and best practices.
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
We are looking for a skilled Desktop Support Analyst Tier 2 to join our team on a long-term contract basis in Johnston, Iowa. In this role, you will be the primary onsite IT resource, offering hands-on technical support to ensure smooth operations for end users. This position requires a proactive and customer-focused individual who is detail oriented, dedicated to resolving technical issues efficiently and maintaining a high level of service.<br><br>Responsibilities:<br>• Provide direct technical assistance to end users, troubleshooting hardware and software issues effectively.<br>• Manage and resolve support tickets using ServiceNow or similar platforms.<br>• Perform desk-side support for hardware such as laptops, monitors, and batteries.<br>• Set up and maintain conference room equipment to ensure functionality during meetings.<br>• Prepare and image devices for onboarding new employees or supporting existing staff.<br>• Escalate complex technical problems to appropriate teams following established protocols.<br>• Develop and maintain knowledge base articles to streamline future troubleshooting efforts.<br>• Conduct inventory management and IT audits to comply with federal and state regulations.<br>• Coordinate with vendors to ensure timely delivery and support of IT equipment.<br>• Document support activities thoroughly to provide clear records of issue resolution.
<p>We are looking for a skilled End User Support Specialist to join our team in Walton Hills, Ohio. In this role, you will provide end-user technical support, troubleshoot issues with hardware, software, and networks, and ensure seamless operations for our employees. This Contract to permanent position offers the opportunity to work in a dynamic environment while utilizing your expertise in Office 365 administration and Microsoft technologies.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Office 365 applications, including troubleshooting issues with Outlook, Teams, SharePoint, and OneDrive.</p><p>• Manage user accounts, password resets, and access permissions using the Microsoft 365 Admin Center.</p><p>• Diagnose and repair hardware problems for desktops, laptops, printers, and other peripheral devices.</p><p>• Assist in resolving Windows operating system errors and basic networking connectivity issues.</p><p>• Maintain detailed records of incidents and resolutions in the ticketing system for future reference.</p><p>• Educate employees on effective use of Office 365 tools and security best practices.</p><p>• Collaborate with the IT team to address complex technical challenges and ensure prompt solutions.</p><p>• Perform desktop imaging and configuration to prepare workstations for deployment.</p><p>• Support Active Directory operations, including user account management and directory updates.</p><p>• Stay updated on the latest Microsoft technologies and assist in implementing system improvements.</p>
<p><strong>About the Role:</strong></p><p>Are you fluent in RPG, CL, and the mystical language of green screens? Do you dream in fixed-format code and occasionally wonder why the AS400 is still running everything important in the world? If so, we need you!</p><p><strong>Responsibilities:</strong></p><ul><li>Develop, maintain, and enhance AS400 applications (because yes, they still exist—and they’re mission-critical).</li><li>Collaborate with business teams to turn requirements into elegant, old-school magic.</li><li>Debug issues like a detective in a world where the clues are all in uppercase.</li></ul><p><strong>Requirements:</strong></p><ul><li>Strong experience with AS400/iSeries programming (RPG, CL, DB2).</li><li>Ability to work independently and occasionally explain to younger developers what a “green screen” is.</li><li>A sense of humor—because you’ll need it when someone asks, “Can’t we just move this to the cloud?”</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Competitive salary and benefits.</li><li>Work with technology that’s older than some of your coworkers—but still more reliable.</li><li>Be the hero who keeps the legacy alive while everyone else is chasing microservices.</li></ul><p><strong>Apply Today!</strong></p><p>If you’re ready to keep the AS400 humming and prove that old-school is still cool, send us your resume. Bonus points if you can tell us your favorite RPG joke.</p>
<p>We are looking for a skilled Help Desk Analyst I to join our team in the York, PA area. In this long-term contract position, you will provide exceptional technical support to internal users, ensuring smooth operation of hardware, software, and systems. This role requires strong troubleshooting abilities, excellent communication skills, and the ability to work efficiently in a fast-paced environment. For consideration, please apply directly!</p><p><br></p><p>Responsibilities:</p><p>• Deliver courteous and efficient support to internal users through the IT Service Desk.</p><p>• Diagnose and resolve technical issues related to hardware, software, and networking before escalating when necessary.</p><p>• Maintain detailed records of all service calls and resolutions using the designated tracking system.</p><p>• Provide remote technical assistance to users as required.</p><p>• Collaborate in team meetings and share constructive feedback for process improvements.</p><p>• Manage service desk communications in the absence of the Lead Service Desk Technician.</p><p>• Participate in after-hours support using company-issued mobile devices.</p><p>• Complete service requests and updates within the tracking tool promptly.</p><p>• Maintain attentive and positive interactions with clients and colleagues.</p><p>• Contribute to ongoing efforts to enhance service desk procedures and workflows.</p>
<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
Position: IT Support Specialist -- Direct Hire Permanent<br>Location: Greater Ames Area -- HYBRID<br>Salary: up to $55,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Are you an early-career IT professional looking for a role where you can learn, grow, and be mentored by a truly exceptional leader? This is your chance to join a growing IT team led by a collaborative, hands-on manager who’s known for developing talent and helping team members advance their careers.<br>This role offers the perfect blend of technical challenge, professional development, and mentorship. You’ll gain exposure to enterprise IT systems—including Microsoft 365, networking, ERP platforms, and cloud tools—while contributing to a team that values innovation, support, and continuous learning.<br>Why You’ll Love This Role:<br>• Mentorship-Driven Leadership: Work with a manager who leads by example, shares knowledge freely, and has a track record of helping team members grow into senior roles.<br>• Career Advancement: Build your skills across multiple technologies and take on increasing responsibilities as you grow.<br>• Flexible Work Environment: Enjoy a hybrid schedule with a mix of onsite collaboration and remote flexibility.<br>What You’ll Do:<br>• Serve as the first point of contact for technical support across Windows, Microsoft 365, networking, and ERP systems.<br>• Manage the IT ticket queue, triage issues, and provide Tier 1 support.<br>• Assist with account setup, password resets, MFA, and access requests.<br>• Deploy workstations, peripherals, and AV equipment.<br>• Support ERP user access and printing issues.<br>• Maintain IT documentation, SOPs, and a searchable knowledge base.<br>• Track IT assets and coordinate vendor repairs.<br><br>• What You Bring:<br>• 1–2 years of Help Desk or Desktop Support experience, or relevant certifications/training.<br>• Familiarity with Microsoft 365, Windows 10/11, Azure AD/Entra ID, and basic networking (TCP/IP, DNS, DHCP, VPN).<br>• Strong communication skills and a customer-first mindset.<br><br>Bonus Points For:<br>• Associate’s degree in IT or related field.<br>• Experience with Intune, Azure, Windows Server, or ERP.<br>• Certifications like CompTIA A+, Network+, or Microsoft Fundamentals.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p><strong>About the Role</strong></p><p>We are seeking a <strong>Software Developer III</strong> with strong expertise in middleware technologies and modern web services. This role involves coding, testing, and maintaining software applications to support internal business requirements and external customers, while ensuring operational readiness of middleware applications hosted in AWS.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Develop and maintain software applications adhering to design specifications.</li><li>Standardize quality assurance procedures and oversee testing, implementing fixes as needed.</li><li>Monitor and maintain operational readiness of middleware applications, including AWS-hosted systems.</li><li>Identify opportunities for system enhancements to improve functionality and simplify administration.</li><li>Configure and test system changes, including reports, security access, and workflows.</li><li>Coordinate configuration changes in production environments.</li><li>Collaborate with BA/QA teams to create test plans and ensure proper issue resolution</li></ul>
<p>SYSTEMS ADMINISTRATOR / NETWORK ENGINEER </p><p>LOCATION: AMES IOWA AREA **ONSITE ! THIS CANNOT BE REMOTE ONSITE EVERY DAY </p><p>SALARY: UP TO $95K</p><p><br></p><p>DIRECT HIRE PERMANENT (Direct Hire PERM) IMMEDIATE HIRE! PERMANENT POSITION WITH BENEFITS IMMEDIATELY INCLUDING IMMEDIATE HEALTH INSURANCE. THIS ISN’T A CONTRACT POSITION.</p><p>This is a Permanent Direct Hire SYSTEMS ADMINISTRATOR / NETWORK ENGINEER position with one of our TECH BASED clients in the Des Moines area up to upper $95K depending on years of experience. </p><p>**For immediate consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP, Technology Permanent Placement - Iowa & Nebraska Region at 515-259-6087, AND e-mail resume confidentially to Carrie Danger – My DIRECT email address is on LinkedIn.</p><p><br></p><p>WHAT YOU WILL NEED: </p><p>· MS Intune, or SCCM for application deployment. </p><p>· Azure AD </p><p> · Automation Powershell</p><p>· Deploy standard Windows desktop images and Support all peripheral support.</p><p>· O365 Manages Office 365 in a cloud environment</p><p>· Systems Administration</p><p>· Networking – Cisco Routers & Switches experience – looking for Hardware experience · </p><p>· Troubleshoot advanced endpoint issues</p><p>· Hardware support </p><p>· Improve Security, service delivery, user experience, and device management processes. </p><p><br></p><p>Opportunity to build your support skills, and without micro-management, an opportunity to be a valued contributor in a small sized team in mid sized IT team. This LOCATION: AMES IOWA AREA **ONSITE ! THIS CANNOT BE REMOTE ENGINEER (Permanent Position) exists within a small to mid sized team of a stable company! **For immediate consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP, Technology Permanent Placement - Iowa & Nebraska Region at 515-259-6087, AND e-mail resume confidentially to Carrie Danger – My DIRECT email address is on LinkedIn.</p><p><br></p><p>Full-time salaried position up to $100K. Referral bonuses paid upon placement of the referral! Full time direct hire DESKTOP ENGINEER / DESKTOP SUPPORT ENGINEER position up to $100K. If you are interested, confidentially inquire for more details.</p>
<p>A Help Desk Analyst with IT Asset Management (ITAM) is responsible for providing first-line technical support to end users while ensuring the effective tracking, inventory, deployment, and lifecycle management of IT assets within the organization. This dual-role position demands a strong focus on customer service, technical troubleshooting, and systematic asset oversight.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1 (and potentially Tier 2) technical support to end users via phone, email, chat, or ticketing system, resolving hardware, software, and connectivity issues.</li><li>Document, categorize, and resolve incidents and service requests in a timely manner according to established SLAs.</li><li>Maintain and update asset records within the ITAM system, tracking all hardware and software throughout their lifecycle (procurement, deployment, relocation, maintenance, and decommissioning).</li><li>Support on-boarding and off-boarding processes by provisioning and reclaiming equipment/software licenses.</li><li>Collaborate with procurement and IT teams to facilitate hardware/software acquisition, deployment, and disposal processes in compliance with organizational policies.</li><li>Perform periodic audits and physical inventories of IT assets to ensure data accuracy and regulatory compliance.</li><li>Generate reports on asset utilization, inventory status, and incidents as required.</li><li>Educate and assist end users on IT policies, software installations, and best practices for security and compliance.</li><li>Escalate complex technical issues to higher-level support or specialized teams as needed.</li></ul><p><br></p>
<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol><p><br></p>
<p>Our company is seeking a Contract Help Desk Tier 2 Analyst to provide advanced technical support for our users in Atlanta, GA. This role is ideal for IT professionals with strong problem-solving skills seeking contract flexibility and opportunities to deliver high-value customer service.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Resolve escalated technical issues involving hardware, software, network systems, and user accounts.</li><li>Provide support via phone, email, and remote access tools, ensuring timely resolution.</li><li>Log, track, and manage IT support requests using ticketing systems such as ServiceNow, Jira, or similar platforms.</li><li>Administer user accounts, permissions, and group policies within Active Directory.</li><li>Collaborate with Tier 1 analysts and other IT specialists to troubleshoot and solve more complex problems.</li><li>Document solutions and develop knowledgebase articles for recurring issues.</li></ul>
<p>Description:</p><p>Looking for a talented, driven and experienced individual to assist in the development of financial plans and forecasts, the analysis of operational results, and support adherence to appropriate accounting standards. This individual will work under the guidance of the company Director of Finance. </p><p><br></p><p>The Financial Analyst is a key member of the organization, providing analytical support for leadership of key functional areas. This position will serve as a trusted financial advisor and support management with analysis and reporting to help support and accelerate rapid growth.</p><p><br></p><p>Responsibilities:</p><p>• Responsible for ongoing review and reporting of sales and margins of the programs</p><p>• Provide support to the management team in helping build forecasts and annual budgets</p><p>• Support preparation and financial obligations of the strategic 5-year plan</p><p>• Support all weekly, monthly, quarterly and annual reporting requirements</p><p>• Support headcount forecasting and reporting </p><p>• Lead all month end GM analytics and costing processes</p><p>• Conduct variance analysis based on actuals, spend plans, and trends and partner with leadership team to identify issues and opportunities</p><p>• Support to Inventory management by:</p><p>o Review inventory valuation from month to month to ensure standard cost accuracy</p><p>o Review and correct zero cost items and location with negative quantities</p><p>o Prepare excess and obsolete analysis </p><p>• Compile Weekly and Monthly Labor Analysis</p><p>• Perform periodic cost roll update</p><p>• Oversee timely work order completion</p><p>• Assist with proposals, oversee Hardware pricing and costing</p><p>• Prepare and analyze weekly / monthly reports for management team</p><p>• Prepare monthly cost reports in accordance with contract requirements on specific contracts</p><p>• Assist with month end close duties </p><p>• Assist with Balance Sheet reconciliation</p><p><br></p>
<p><strong>Job Description: DevOps Engineer / Cloud Infrastructure Specialist</strong></p><p><strong>Essential Functions</strong></p><ul><li>Design, develop, document, test, and debug new and existing configuration management patterns and infrastructure-as-code solutions.</li><li>Create and maintain comprehensive policies and technical documentation of best practices for all implemented system configurations to ensure efficient planning and execution.</li><li>Perform requirements analysis and design models for infrastructure and application flow.</li><li>Conduct design meetings and analyze user needs to determine technical requirements.</li><li>Write technical specifications based on conceptual design and business requirements.</li><li>Identify and evaluate new technologies for implementation. Recommend and implement changes to existing hardware and operating system infrastructure, including patches, users, file systems, and kernel parameters. Continuously seek out and implement technologies that simplify the environment while improving security and performance.</li><li>Analyze results, failures, and bugs to determine root causes and tune automation pipelines for desired outcomes.</li><li>Diagnose and resolve hardware-related server issues (e.g., failed disks, network cards, CPU, memory) and act as an escalation point for troubleshooting hardware and operating system problems, including performance tuning.</li><li>Collaborate with end users to prototype, refine, test, and debug programs to meet requirements.</li><li>Proactively monitor environment health, address issues, and improve overall performance.</li><li>Coach and mentor team members on policies, procedures, use cases, and best practices.</li><li>Support and maintain existing products while adding new features.</li><li>Participate in and adhere to change management processes for implementation.</li><li>Support organizational commitment to risk management and ensure the integrity and confidentiality of systems and data.</li></ul><p><br></p>
We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk in Washington, District of Columbia. This role involves supervising staff, ensuring timely resolution of technical issues, and maintaining exceptional customer service standards. If you have a strong background in IT support and leadership, we invite you to join our team.<br><br>Responsibilities:<br>• Manage the day-to-day operations of the service desk, ensuring efficient workflows and prompt resolution of support requests.<br>• Supervise and mentor helpdesk analysts to maintain high-quality service delivery.<br>• Monitor performance metrics and identify areas for improvement to optimize service desk processes.<br>• Collaborate with IT teams to address complex technical issues and implement solutions.<br>• Ensure proper documentation and tracking of service desk tickets using management software.<br>• Provide technical expertise in troubleshooting hardware and software issues, including workstations, laptops, printers, and operating systems.<br>• Oversee Active Directory management and ensure compliance with IT policies.<br>• Maintain and update knowledge of ITSM best practices and tools.<br>• Implement and enforce standards for customer service and technical support.<br>• Coordinate training sessions for staff to stay updated on new technologies and processes.
<p>We are looking for a skilled and dedicated Network Engineer to join our team in Orlando, Florida. This will involve designing, implementing, and maintaining secure, efficient network infrastructures. The ideal candidate will play a key role in ensuring seamless connectivity across multiple data centers and locations, while safeguarding sensitive data and optimizing network performance.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement scalable network architectures tailored to organizational needs, focusing on security, performance, and reliability.</p><p>• Configure and deploy network hardware, such as routers, switches, firewalls, and access points, ensuring proper integration and connectivity.</p><p>• Oversee the setup of multi-network environments and data centers to support business operations.</p><p>• Maintain comprehensive and accurate documentation of network configurations, procedures, and processes.</p><p>• Collaborate with the IT and security teams to implement network security measures that comply with healthcare regulations.</p><p>• Monitor network traffic and performance, diagnosing issues and optimizing configurations to prevent bottlenecks or latency.</p><p>• Conduct root cause analysis for network incidents and implement preventive measures to avoid recurrence.</p><p>• Plan and execute upgrades, patches, and firmware updates for network hardware with minimal disruption to operations.</p><p>• Provide mentorship and technical guidance to team members, ensuring knowledge transfer and best practices.</p><p>• Travel up to 20%, primarily within the region, to support network setups and maintenance as needed.</p>
<p><strong>Lead Firmware Engineer</strong></p><p>Hybrid - 3 days onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>Our client is seeking a <strong>Lead Firmware Engineer</strong> to join a team focused on researching and prototyping emerging technologies. This team operates across multiple disciplines, including embedded engineering, security and cryptography, backend development, mobile platforms, and machine learning. This role requires a highly capable individual contributor who is a self‑starter, with demonstrated expertise in multiple technical domains and the ability to contribute to forward‑looking engineering initiatives.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Take end‑to‑end ownership of the firmware and software development, including design, analysis, implementation, testing, deployment, documentation, and long‑term maintenance.</li><li>Test and debug firmware code, primarily using programming languages such as C or C++.</li><li>Work closely with hardware engineers to define system requirements and ensure seamless integration between hardware and software components.</li><li>Maintain comprehensive documentation of firmware development processes, including specifications and testing results.</li><li>Analyze and enhance the efficiency, stability, and scalability of firmware systems, staying updated on emerging technologies and trends in firmware development.</li></ul>
<p>Provides comprehensive design, installation, project management, maintenance, testing, and support at the highest level for all hosted applications and elements of the global I/T infrastructure. Assists in planning, organizing, and controlling the activities of the hosting team. Consults with I/T leadership, internal stakeholders, and external customers to resolve complex hosting-related technical problems. Oversees new hardware, software, and hosting site installations, upgrades, and troubleshooting efforts. Reviews and acts on daily quality assurance and diagnostic support for hosted infrastructure at both internal and commercial hosting sites. Receives minimal supervision and serves as a technical leader for other team members. Acts as project manager for hosting projects, installations, and support initiatives, and serves as <strong>Manager, Datacenter Operations</strong> as requested.</p><p><br></p><p><strong>Duties and Responsibilities</strong></p><ol><li>Maintain and support global web solutions utilizing IIS, Apache, Tomcat, JRUN, ColdFusion, .NET, HTML, ASP, PERL, Microsoft tools, and various web server and DBMS platforms.</li><li>Partner with client management, global technology developers, and external customers to design and implement complex hosted applications across existing and new infrastructure.</li><li>Assist in scheduling, designing, upgrading, and maintaining scalable systems supporting internal and commercial hosting initiatives; provide hands-on support as needed.</li><li>Build, configure, and support hardware and software on Windows and Linux/Unix servers to enable deployment of global hosted applications.</li><li>Lead troubleshooting and provide advanced technical support for global hosted applications to developers, publishers, external customers, and internal teams.</li><li>Develop and guide scripting efforts to automate, monitor, and manage the global hosting environment.</li><li>Collaborate with commercial outsource providers to build, modify, tune, and support infrastructure for hosted applications.</li><li>Direct the collection and analysis of performance data on web infrastructure and recommend improvements.</li><li>Ensure adherence to security standards to protect company and client information assets at all times.</li><li>Perform other duties as assigned.</li></ol><p><br></p><p><br></p><p><br></p>
We are looking for a highly motivated and experienced IT manager to lead our embedded systems and hardware initiatives in Hammonton, New Jersey. This role requires a deep understanding of hardware security, embedded systems, and the ability to mentor and guide a diverse team of professionals. If you have a passion for innovation and delivering exceptional client satisfaction, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Lead and manage embedded systems and hardware projects, ensuring integration with firmware and software ecosystems.<br>• Provide mentorship and technical guidance to team members, fostering skill development and knowledge sharing.<br>• Monitor and analyze industry trends to drive innovative solutions and enhance team competencies.<br>• Collaborate with clients to identify their needs and articulate the value of embedded systems and hardware solutions.<br>• Conduct application security assessments, including threat modeling, design reviews, and vulnerability testing.<br>• Perform reverse engineering on hardware and software components to identify and address security weaknesses.<br>• Facilitate training sessions and develop resources to improve team expertise in embedded systems and security topics.<br>• Investigate and report vulnerabilities, recommending remediation strategies and demonstrating risk impact through post-exploitation activities.<br>• Track compliance with product security requirements throughout the software and hardware development lifecycle.<br>• Develop and implement methodologies and tools to improve security practices and solutions.
Essential Functions <br>· Prepare test reports and communicate test results to engineering and other stakeholders.<br><br>· Interpret and develop test documentation: customer-specific, technical performance, safety, agency, reliability, and manufacturability.<br><br>· Develop and maintain specialized systems and equipment to record test data with LabVIEW programs and the other internal servers.<br><br>· Conduct detailed analysis, simulations, and testing to validate designs.<br><br>· Collaborate with cross-functional teams including engineering, manufacturing, quality, and procurement to ensure project success.<br><br>· Prepare, communicate and monitor major technical project plans.<br><br>· Prepare and present technical reports and documentation.<br><br>· Ensure compliance with industry standards and regulations (e.g., IPC, UL, CE).<br><br>· Mentor and guide junior engineers in their professional development.<br><br>· Troubleshoot and resolve complex electrical and software issues with test systems.<br><br> <br><br>Knowledge, Skills & Abilities<br>· Functional understanding of electronics and control systems.<br><br>· Proficient in reading and interpreting electrical schematics and PCB layouts.<br><br>· Familiarity with CAD software and in-circuit design tools (e.g., Altium, Eagle, Solidworks) recommended.<br><br>· Ability to generate product and hardware test plans.<br><br>· Strong analytical and problem-solving skills.<br><br>· Excellent written and verbal communication skills.<br><br>· Ability to work independently and lead technical teams.<br><br>· Experience with project management and the ability to manage multiple projects simultaneously.<br><br>· Ability to interpret and apply industry standards and regulations.<br><br>· Strong interpersonal skills and ability to build working relationships with team members and stakeholders.<br><br> <br><br>Key Performance Indicators<br><br>· Contribute to the achievement of project milestones and deadlines.<br><br>· Support continuous improvement initiates within the engineering department.<br><br>· Assist in maintaining high standards of product quality and reliability.<br><br>· Contribute to the overall success of engineering projects and initiatives.Work Environment<br><br>· Office setting with occasional visits to customer sites and testing facilities.<br><br>· Safe work environment with minimal exposure to hazards.<br><br>· Standard office hours with occasional overtime or weekend work for project deadlines.
<p>The Tier III Help Desk Technician provides advanced technical support for complex IT issues that cannot be resolved by Tier I or Tier II teams. This role involves troubleshooting critical problems, managing escalations, and working closely with system administrators and engineers to ensure optimal system performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the highest level of technical support for escalated IT issues.</li><li>Diagnose and resolve complex hardware, software, and network problems.</li><li>Collaborate with Tier I and Tier II teams to provide guidance and mentorship.</li><li>Perform root cause analysis and implement permanent solutions for recurring issues.</li><li>Configure, maintain, and troubleshoot servers, network devices, and enterprise applications.</li><li>Document solutions and create knowledge base articles for future reference.</li><li>Assist in system upgrades, migrations, and deployments.</li><li>Ensure compliance with security policies and best practices.</li><li>Participate in on-call rotation for critical incidents.</li></ul><p><br></p>
<p>Position Overview</p><p>As the Sr. Network Engineer, you will play a critical role in shaping and establishing network standards to ensure optimal performance and security. Analyzing and resolving complex network related issues for seamless operation. Conduct comprehensive analysis and testing of all elements within network infrastructure and design secure nationwide networks that align with business objectives and establishes standards to guide implementations. This position requires a proactive individual with strong analytical skills and a deep understanding of network design and security. </p><p>Key Responsibilities</p><p>• Designs secure network solutions that maximize the sharing of applications, information, and resources across the company.</p><p>• Coordinates with multiple vendors/departments to procure network-related hardware, software, and services.</p><p>• Investigates and resolves problems, inefficiencies, and performance issues.</p><p>• Evaluates, tests, recommends, and implements specific network solutions.</p><p>• Develops advanced/leading-edge technologies and/or concepts.</p><p>• Mentor junior network admin and engineer.</p><p>• Independently analyzes and provides innovative solutions to network engineering and design projects.</p><p>• Reverse engineer and develop solutions/strategy for onboarding and converting acquired companies into FBM’s standard network technology stack.</p><p><br></p>
<p>We are looking for a Systems Administrator (Junior - Mid) to join a growing and collaborative team, must be a self starter who can take a task and implement with little supervision! The ideal candidate will have a knowledge / experience with Windows Server and Virtualization; ensuring smooth operations and reliable system performance. This role offers the opportunity to utilize advanced technologies to optimize processes and support organizational goals. If you have the experience then bring it, if you are wanting to grow and learn, then apply! This is an ideal role for any part of your career. Apply today, call 319-362-8606, or email your resume direct - my contact information can be found on LinkedIn under Shawn M Troy - Technology Practice Director for Robert Half.</p><p> </p><p>Responsibilities:</p><p>• Manage and optimize Microsoft Windows Server systems to ensure high performance and reliability.</p><p>• Configure and maintain Cisco infrastructure technologies to support seamless network operations.</p><p>• Implement and monitor firewall solutions to safeguard the organization's network.</p><p>• Conduct cluster analysis to enhance system efficiency and scalability.</p><p>• Utilize virtualization platforms such as Microsoft Virtual Server and VMware to streamline operations.</p><p>• Develop and execute scripts to automate repetitive tasks and improve system management.</p><p>• Administer Active Directory services, including user access and security protocols.</p><p>• Oversee backup solutions to protect data and ensure recoverability in case of system failures.</p><p>• Provide technical support and guidance to team members to address complex IT challenges.</p>
