IT Systems Engineer We are seeking an IT Systems Engineer to design, implement, maintain, and optimize our internal systems and infrastructure in a hybrid environment to ensure the stability, security, scalability, and performance of our on-premises and cloud-based IT systems. This role combines hands-on technical responsibilities with strategic planning and cross-functional collaboration. You will act as a technical lead for projects, provide Tier 2/3 escalation support, and ensure our infrastructure evolves in line with business needs. <br> This is a 5-DAY ONSITE ROLE in Atlanta GA!
We are looking for an Application Support Engineer to join our team in Quakertown, Pennsylvania. In this role, you will provide technical expertise and hands-on support to ensure the seamless operation of applications and systems across office and warehouse environments. This position offers an exciting opportunity to work with cutting-edge technologies while leveraging legacy systems to meet business needs.<br><br>Responsibilities:<br>• Monitor and manage virtual machine environments, with a focus on VMware, to ensure optimal performance and reliability.<br>• Collaborate with Cisco systems to troubleshoot issues and gather critical information for problem resolution.<br>• Administer Active Directory and Exchange Online environments to support user access and communication needs.<br>• Develop and generate reports using tools such as SQL, Power BI, and other reporting platforms.<br>• Provide remote and on-site assistance to users, addressing technical challenges with strong communication and interpersonal skills.<br>• Diagnose and resolve problems in office and warehouse settings, employing a hands-on approach to troubleshooting.<br>• Apply creative problem-solving techniques to address complex technical issues effectively.<br>• Stay updated on emerging technologies and integrate them into existing systems to improve functionality and efficiency.
We are looking for a skilled Front End Developer to join our dynamic team in Bartlett, Illinois. This role focuses on creating intuitive and visually appealing user interfaces for web-based applications, leveraging tools like Tailwind CSS and React.js. If you thrive in fast-paced environments and have a passion for designing seamless user experiences, we invite you to contribute to our innovative product development efforts.<br><br>Responsibilities:<br>• Design and develop responsive, single-page applications (SPAs) using Tailwind CSS and React.js.<br>• Collaborate closely with architects, product owners, and other team members to implement UI/UX features aligned with project goals.<br>• Create wireframes, prototypes, and design mockups to enhance user experience and ensure consistency across platforms.<br>• Troubleshoot and resolve frontend issues, ensuring optimal performance and functionality.<br>• Participate in brainstorming sessions to improve existing features and ideate new solutions.<br>• Work across teams to ensure seamless integration between frontend and backend components.<br>• Maintain up-to-date knowledge of emerging frontend technologies and best practices.<br>• Conduct usability testing and gather feedback to refine designs.<br>• Adapt to evolving project needs and contribute to dual-shipping efforts when necessary.<br>• Ensure all designs and code meet high standards for quality, accessibility, and scalability.
<p>We are looking for a skilled Infrastructure Engineer Led to join our team in Syracuse, New York. In this role, you will manage and maintain network systems, ensuring optimal performance and security. You will work with cutting-edge technologies, focusing on infrastructure, server configuration, and cybersecurity initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Provide advanced technical support for network-related issues, ensuring seamless operation and system reliability.</p><p>• Manage and maintain Active Directory and Exchange systems, including both on-premises and Office 365 environments.</p><p>• Configure and troubleshoot Layer 3 network switches to optimize connectivity and performance.</p><p>• Oversee Microsoft Server installations, updates, and maintenance to ensure system efficiency.</p><p>• Implement and enforce cybersecurity policies and standards to protect organizational data.</p><p>• Develop scripts using PowerShell or C# to automate processes and enhance system functionality.</p><p>• Configure and manage virtual servers using Hyper-V for scalability and reliability.</p><p>• Monitor and maintain cloud infrastructure and connectivity to support business operations.</p><p>• Collaborate with teams to ensure proper backup technologies are in place, safeguarding critical information.</p><p>• Conduct regular assessments of computer hardware and datacenter equipment to maintain optimal performance.</p>
We are looking for an experienced Cloud Engineer to design, implement, and manage cloud-based infrastructure solutions with a primary focus on Microsoft Azure. In this role, you will collaborate with cross-functional teams to ensure secure, scalable, and cost-effective deployments that align with organizational goals. This is a long-term contract opportunity based in Fort Washington, Pennsylvania.<br><br>Responsibilities:<br>• Design and deploy Azure-based infrastructure solutions to meet business requirements.<br>• Automate the provisioning of cloud resources using Infrastructure as Code tools like Bicep, Terraform, or ARM templates.<br>• Monitor and manage Azure environments using tools such as Azure Monitor, Log Analytics, and Application Insights.<br>• Ensure security compliance by implementing role-based access control, network security groups, and Azure Policy.<br>• Support hybrid cloud integrations and connect on-premises systems with Azure services.<br>• Collaborate with DevOps teams to integrate Azure resources into CI/CD pipelines using Azure DevOps or GitHub Actions.<br>• Optimize cloud infrastructure costs using Azure Cost Management and budget planning tools.<br>• Create and maintain comprehensive documentation for cloud configurations and operational procedures.<br>• Stay informed about new Azure features and recommend updates to existing cloud strategies.
We are looking for an experienced Applications Architect to join our team in Chicago, Illinois. This long-term contract position focuses on designing and implementing scalable, secure, and cloud-native solutions using cutting-edge technologies. The ideal candidate will possess expertise in data engineering, application development, and cloud architecture to drive innovation and support dynamic, metadata-driven environments.<br><br>Responsibilities:<br>• Develop and maintain data pipelines and workflows using Azure Data Factory and SQL Server to ensure seamless data integration.<br>• Design flexible data models and implement governance protocols to optimize performance and ensure data security.<br>• Architect cloud-native solutions on Microsoft Azure, leveraging AI/ML integration for enhanced analytics and automation.<br>• Build enterprise-grade applications using .NET Blazor and low-code tools, ensuring scalability and user-centered design.<br>• Automate workflows and processes using Azure Logic Apps, Function Apps, and Power Automate.<br>• Manage hosting and deployment through Azure Service Plans and Web Services, ensuring reliability and efficiency.<br>• Collaborate with cross-functional teams to align data engineering and application development efforts with organizational goals.<br>• Lead integration of Azure Data Platform with Power BI to deliver actionable business intelligence solutions.<br>• Mentor team members on best practices in AI, cloud technologies, and application design.<br>• Optimize database and data lake performance across structured and unstructured data environments.
We are looking for an experienced Systems Engineer to join our team in West Des Moines, Iowa, on a Contract-to-Permanent basis. In this role, you will be responsible for supporting and maintaining IT infrastructure, ensuring system security, and providing advanced technical expertise to internal teams. If you have a strong background in systems engineering and a passion for optimizing IT operations, we encourage you to apply.<br><br>Responsibilities:<br>• Manage and maintain IT infrastructure, including servers, workstations, networking equipment, and virtualization technologies.<br>• Configure, monitor, and secure Fortinet firewalls while ensuring compliance with cybersecurity standards.<br>• Provide Tier 2/3 technical support to internal staff and radiologists, resolving hardware, software, and application issues.<br>• Administer Windows and Linux server environments, ensuring seamless operation and high performance.<br>• Implement and oversee virtualization solutions such as VMware, including deployment, management, and monitoring.<br>• Monitor and enforce security measures to protect sensitive data and comply with regulations such as HIPAA.<br>• Work with SQL databases, ensuring proper configuration, performance, and security.<br>• Assist in the management of network protocols, VPNs, LAN/WAN systems, and Azure Active Directory.<br>• Collaborate on projects involving advanced networking setups, including Ciena switches and ring network topologies.<br>• Stay updated on healthcare IT standards and contribute to the integration of HL7 interfaces where applicable.
We are looking for a Senior AEM Developer to join our team on a contract basis in Minneapolis, Minnesota. This role will involve supporting enterprise-level Adobe Experience Manager (AEM) Cloud Service implementations, ensuring technical integration, and assisting in user acceptance testing. If you thrive in fast-paced environments and excel in debugging, QA, and collaboration, this position offers a great opportunity to contribute to high-stakes projects.<br><br>Responsibilities:<br>• Collaborate with the Senior Systems Architect and Technical Lead to oversee the user acceptance testing phase and ensure successful technical integration.<br>• Provide hands-on support for enterprise-grade Adobe Experience Manager (AEM) Cloud Service implementations, with a focus on Sites.<br>• Assist in reviewing test cases, triaging defects, validating fixes, and coordinating with internal teams and external development partners.<br>• Debug and resolve frontend and backend issues, addressing authoring environment quirks and permissions or configuration challenges.<br>• Act as a liaison between development teams, QA personnel, and business stakeholders to ensure smooth communication and issue resolution.<br>• Utilize strong communication skills to articulate technical issues clearly and escalate or unblock problems promptly.<br>• Support CI/CD pipeline processes and configurations related to AEM Cloud.<br>• Contribute to the configuration and optimization of Dispatcher setups.<br>• Provide input on Agile workflows, Jira processes, and issue tracking mechanisms.<br>• Assist in triaging basic frontend issues involving HTML, CSS, and JavaScript.
We are looking for an experienced Cloud Engineer to join our team in Columbus, Ohio. In this role, you will design, implement, and maintain cloud-based systems and services, ensuring optimal performance and scalability. You will play a key part in developing enterprise-level cloud solutions, troubleshooting issues, and leveraging automation to enhance efficiency.<br><br>Responsibilities:<br>• Design, deploy, and maintain scalable cloud infrastructure and services tailored to enterprise needs.<br>• Manage and troubleshoot cloud environments, including serverless delivery systems and data recovery solutions.<br>• Administer virtual machines, operating systems, and integrations with third-party cloud platforms.<br>• Implement automation tools and service-based technologies to streamline processes and optimize system performance.<br>• Stay informed about emerging technologies and apply them to enhance the functionality and security of cloud-based environments.<br>• Collaborate with cross-functional teams to ensure seamless integration of cloud solutions into existing IT infrastructure.<br>• Monitor and maintain system health, identifying and resolving issues to minimize downtime.<br>• Provide guidance and recommendations for improving cloud architecture and operational efficiency.<br>• Document processes and procedures to ensure consistency and knowledge sharing across the team.
We are in the search for a skilled Senior SQL Server Developer to join our team in the printing and publishing industry. Based in Secaucus, New Jersey, this role involves developing product-based solutions to optimize client data and file submissions, thereby enhancing print production and access to our top-notch print and cross-media platforms. <br><br>Responsibilities:<br>• Create data-centric Windows-based and web solutions, as well as solutions that integrate with other systems and devices.<br>• Develop integrations using Microsoft SQL Server Integration Services (SSIS).<br>• Write, modify, and maintain source code for various internal and project-specific applications.<br>• Work collaboratively with Solution Architects and Technical Account Managers to design suitable software deliverables.<br>• Participate in system and integration testing, and configure and deploy software applications and systems.<br>• Develop solutions that fully utilize Microsoft SQL Server for data storage.<br>• Configure interfaces with third-party software tools and utilities.<br>• Assist in the documentation of work and maintenance of time sheets.<br>• Train end users on job-specific usage of deployed software solutions and train system owners on proper maintenance and support of software solutions.<br>• Support, maintain, and enhance deployed software solutions.<br>• Mentor staff-level engineers in areas of expertise.
<p>We are looking for an experienced Database Technology Manager to lead the design, development, and integration of data systems in a manufacturing environment. This role will focus on managing a small team of developers, ensuring seamless data flow between systems, and delivering high-quality analytics solutions. Based in Saint Paul, Minnesota, this position offers the opportunity to work with cutting-edge technologies to support business operations and decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor a team of developers responsible for integrating internal and third-party systems.</p><p>• Organize and delegate development tasks to ensure timely delivery of effective solutions.</p><p>• Oversee the architecture, implementation, and maintenance of the company's DataMart using advanced Azure services.</p><p>• Monitor and optimize data pipelines in Azure Data Factory to guarantee data accuracy and efficiency.</p><p>• Drive integration efforts to ensure consistent and complete financial and operational data.</p><p>• Develop and maintain Power BI dashboards, datasets, and reports to support various business units.</p><p>• Guide automation efforts by creating scripts and utilities using languages such as C#, PowerShell, JavaScript, and Python.</p><p>• Establish and enforce data governance standards, including documentation and quality control processes.</p><p>• Collaborate with IT security teams to maintain data access controls and compliance standards.</p><p>• Partner with business units to translate their needs into technical solutions and provide training on analytics tools. </p>
<p>We are looking for a Senior/Lead Architect to guide and inspire a team of architects working across diverse domains and technologies. In this long-term contract position, you will play a pivotal role in driving innovation, aligning technology strategies with business goals, and ensuring architectural excellence. This position is based on site in Southern California and offers the opportunity to lead large transformative initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor a team of over 20 architects across various domains and technologies.</p><p>• Define and implement architectural standards, ensuring alignment with business objectives and project requirements.</p><p>• Build and nurture strong relationships with stakeholders, including clients, vendors, and internal teams.</p><p>• Drive innovation by exploring and integrating emerging technologies into architectural designs.</p><p>• Oversee the design and development of scalable, secure solutions across multiple platforms.</p><p>• Collaborate with senior leadership to align technology strategies with organizational goals.</p><p>• Manage resource allocation, performance evaluations, and architectural assignments.</p><p>• Establish and maintain governance frameworks to ensure the effectiveness of architecture services.</p><p>• Conduct regular reviews of architectural designs and provide feedback for continuous improvement.</p><p>• Track and mitigate architectural risks, ensuring project goals are achieved efficiently.</p>
We are looking for an experienced ERP Integration Manager to join our team in Philadelphia, Pennsylvania. This long-term contract position is ideal for a detail-oriented individual with expertise in workforce management systems and timekeeping solutions, especially UKG Pro and Kronos modules. The role involves providing functional integration support, collaborating with stakeholders, and ensuring seamless system operations.<br><br>Responsibilities:<br>• Analyze business requirements for timekeeping issues and new functionalities, designing and implementing solutions that include system configuration, testing, and ongoing support.<br>• Provide functional expertise for ERP integrations, ensuring seamless connectivity between UKG Pro, Workday, and other systems using the Boomi integration layer.<br>• Facilitate comprehensive testing processes, including payroll parallel testing and user acceptance testing, while documenting test scripts and results.<br>• Collaborate with various teams, including payroll, nursing administration, and IT, to gather requirements and present tailored solutions.<br>• Train team members on UKG Pro modules and create detailed guides for debugging and system support.<br>• Offer hands-on production support during system cutovers and go-live phases to ensure smooth transitions.<br>• Maintain and update critical integration components, including CRTs, to optimize system performance.<br>• Lead discussions with stakeholders to provide insights and support for workforce management implementations.<br>• Debug and resolve integration issues across multiple systems, ensuring minimal disruption to operations.
We are looking for a skilled IT Storage Engineer to join our team in Tampa, Florida. In this Contract-to-Permanent role, you will play a critical part in designing, implementing, and maintaining advanced storage solutions within a Linux-based environment. This position requires hands-on expertise in storage technologies and scripting, ensuring seamless integration and optimal performance of storage infrastructure.<br><br>Responsibilities:<br>• Design, implement, and manage Linux-based storage systems to meet performance and scalability requirements.<br>• Optimize storage solutions for capacity, reliability, and availability.<br>• Configure and maintain file systems such as ext4, Btrfs, and other advanced technologies.<br>• Administer storage protocols and technologies, including iSCSI and distributed storage.<br>• Monitor, troubleshoot, and resolve storage-related issues to minimize downtime.<br>• Collaborate with cross-functional teams to integrate storage solutions with overall infrastructure.<br>• Automate storage provisioning and maintenance tasks using scripting languages like Bash and Python.<br>• Ensure data security and compliance with industry standards, including encryption and access controls.<br>• Perform capacity planning and conduct performance tuning for storage systems.<br>• Keep up-to-date with emerging storage technologies and recommend enhancements to existing systems.
<p>We are looking for an experienced Applications Architect to lead the design and implementation of integration solutions for enterprise systems. This role involves creating seamless data exchanges and achieving system interoperability across cloud platforms, internal applications, and third-party services.</p><p><br></p><p>Responsibilities:</p><p>• Develop strategic integration frameworks with a focus on event-driven architectures, such as Apache Kafka.</p><p>• Design and implement robust integration solutions using APIs, messaging systems, file transfers, and database connectors.</p><p>• Provide architectural leadership for solutions utilizing the MuleSoft Anypoint Platform.</p><p>• Establish and enforce integration standards, security protocols, and governance practices.</p><p>• Collaborate with cross-functional teams to translate business objectives into scalable integration designs.</p><p>• Support and oversee transitions between platforms, such as from Azure to Anypoint Cloud 2.0, ensuring minimal disruption.</p><p>• Monitor and optimize integration performance using tools like Azure Monitor, Application Insights, and MuleSoft.</p><p>• Lead the integration of manufacturing-related systems with enterprise applications.</p><p>• Document system interactions through detailed architectural diagrams and integration flowcharts.</p><p>• Offer technical expertise to resolve incidents and ensure service reliability.</p>
Primary Responsibilities: <br>• Develop and maintain detailed test scripts and test cases based on new and evolving website functionality. <br>• Execute test cases including end-to-end testing to validate functionality, usability, integration, and cross-browser compatibility. <br>• Log bugs and issues clearly and consistently within Jira, including steps to reproduce and indicating severity for all bug prioritization. <br>• Monitor Jira to track bug resolution progress and retesting activities. <br>• Collaborate closely with development teams to ensure timely fixes and verify issue resolution. <br>• Establish and document a repeatable testing workflow: test → log → resolve → retest → ready for business test → close. <br>• Perform smoke/sanity testing for initial build validation. <br>• Responsible and accountable for system and regression testing to validate system integrity after code changes. <br>• Serve as a consultant with Compliance Testing and Security Testing. <br>• Remain responsive with System testing and Regression testing updates resulting from changes with unit testing and disaster recovery testing. <br>• Support User Acceptance Testing (UAT) processes and coordinate with business testers as needed. <br>• Create and maintain test documentation and QA metrics to communicate status and risks. <br>• Ensure test coverage across supported browsers and devices to maintain consistent user experience. <br>• Coordinate and lead bug management with vendors and AD project team member with input from Product Owner and IT. <br>• Fulfill Quality Assurance responsibilities through Implementation including warranty. <br>• Participate in daily stand up and report on bug status and escalate blockers/concerns to PM and IT Manager. <br><br>Qualifications: <br>• Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience. <br>• 3+ years of experience in website quality assurance or software testing roles. <br>• Strong understanding of the software development lifecycle and QA methodologies. <br>• Experience using Jira or similar issue tracking tools. <br>• Detail-oriented with strong analytical and troubleshooting skills. <br>• Excellent written and verbal communication skills. <br>• Ability to work independently and collaboratively in a fast-paced project environment. <br>• Familiarity with content management systems such as Drupal is a plus. <br>• Experience in Agile/Scrum environments is preferred. <br><br>Knowledge, Skills, and Abilities: <br>• Strong understanding of web technologies (HTML, CSS, JavaScript) to help identify front-end issues and better communicate with developers. <br>• Experience with Drupal CMS or other content management systems to understand site structure and admin workflows. <br>• Familiarity with cross-browser and responsive design testing tools. <br>• Knowledge of QA tools and test case management systems. <br>• Understanding of software testing principles including functional, regression, smoke, and UAT testing. <br>• Ability to create and optimize test documentation to track cases, issues, and retesting outcomes. <br>• Experience in Agile development environments, including participation in sprint planning and retrospectives. <br>• Clear and concise communication skills to effectively report bugs and collaborate with cross-functional teams.
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
We are looking for an experienced ERP Integration Manager to join our team in Sullivan, Missouri. In this role, you will oversee the implementation, integration, and optimization of ERP modules, ensuring seamless operations and alignment with business goals. This position offers a dynamic environment for professionals passionate about leveraging technology to drive organizational success.<br><br>Responsibilities:<br>• Lead the implementation and integration of ERP modules, focusing on configurations and custom solutions tailored to business needs.<br>• Collaborate with cross-functional teams to gather requirements and develop strategies for ERP system enhancements.<br>• Provide production support and troubleshoot issues to ensure systems operate efficiently and reliably.<br>• Analyze and optimize ERP structures, configuration standards, object dependencies, and tables.<br>• Manage project timelines and deliverables, ensuring alignment with organizational goals.<br>• Conduct full life cycle implementations, including system design, testing, and deployment.<br>• Develop and maintain documentation for configurations, processes, and custom solutions.<br>• Facilitate change management processes to ensure smooth transitions during system enhancements.<br>• Utilize advanced programming skills, such as ABAP, to create and modify ERP functionalities.<br>• Support the integration of business intelligence tools within ERP systems to enhance reporting and decision-making.
We are looking for an experienced QA Testing Analyst to join our team in Columbus, Ohio. In this long-term contract role, you will take the lead in ensuring the quality and reliability of software systems by overseeing testing processes and documentation deliverables. You will collaborate across teams to drive test strategies, manage bug triage, and ensure successful implementation of testing plans while maintaining high standards of accuracy and efficiency.<br><br>Responsibilities:<br>• Develop and manage test strategies, plans, suites, and cases to ensure comprehensive coverage and alignment with project requirements.<br>• Execute and oversee testing processes, including bug tracking, triage, and resolution, while coordinating with vendors and impacted teams.<br>• Monitor and report testing metrics, risks, blockers, and readiness to ensure project progress and quality assurance.<br>• Facilitate meetings such as grooming sessions, bug reviews, and triage discussions to enhance collaboration and problem-solving.<br>• Prepare lab environments by collaborating with development leads to ensure readiness for testing.<br>• Coach and mentor QA team members and coordinate testing efforts with vendors and cross-functional teams.<br>• Maintain team boards and dashboards to track project progress and testing outcomes.<br>• Deliver comprehensive test documentation, including traceability reports, bug summaries, and execution outcomes.<br>• Support production implementation and validation processes to ensure successful software deployment.<br>• Conduct regression testing and establish validation plans to maintain software quality across releases.
We are looking for a skilled Systems Engineer to join our team in Des Moines, Iowa. In this role, you will design, implement, and maintain robust systems that support business operations and ensure optimal performance. This position requires a strong technical background and expertise in various technologies to deliver innovative solutions.<br><br>Responsibilities:<br>• Develop, configure, and maintain systems utilizing Cisco, Citrix, and cloud-based technologies.<br>• Oversee the implementation and management of AWS and backup solutions to ensure data security and accessibility.<br>• Perform routine system monitoring and troubleshooting to optimize performance and resolve technical issues.<br>• Design and implement automation processes to streamline operations and enhance system efficiency.<br>• Collaborate with cross-functional teams to ensure seamless integration of Dell EMC technologies into existing infrastructure.<br>• Manage Active Directory environments, including user access and security configurations.<br>• Conduct AB testing to evaluate system updates and new technology implementations.<br>• Provide technical support and guidance to teams on best practices for system usage and maintenance.<br>• Document system configurations, processes, and procedures to maintain accurate records.<br>• Stay updated on emerging technologies and recommend improvements to enhance system capabilities.
<p>We are looking for an experienced Infrastructure Engineer to join our team in Springfield, Massachusetts. In this Contract-to-Permanent role, you will play a critical part in managing enterprise-level network infrastructure and monitoring systems, ensuring optimal performance and reliability. This position offers an opportunity to contribute to the development and maintenance of robust IT solutions within the education industry.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain tools for enterprise-level network infrastructure management, including configuration, monitoring, and troubleshooting.</p><p>• Design, deploy, and support systems for IP address management, DNS, and DHCP using technologies such as Infoblox.</p><p>• Develop and enhance automation scripts using PowerShell, Python, Bash, or Perl to streamline IT processes and integrations.</p><p>• Create and update detailed technical documentation, including diagrams and procedures, to support system configurations and troubleshooting efforts.</p><p>• Implement and oversee network monitoring solutions, such as SolarWinds and Nagios, to forecast, alert, and report on system performance.</p><p>• Perform Unix and Windows system administration tasks for deployed infrastructure and monitoring tools.</p><p>• Analyze network traffic using tools like Wireshark to identify and resolve performance issues, contributing to mitigation strategies.</p><p>• Collaborate on the development and enforcement of IT policies, procedures, and best practices.</p><p>• Troubleshoot complex network outages and performance issues, ensuring prompt resolution and minimal disruption.</p><p>• Provide technical guidance and support to team members in a collaborative environment.</p>
<p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies.<br><br>Responsibilities:<br>• Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines.<br>• Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services.<br>• Collaborate across departments in a cross-functional environment with shared resources.<br>• Manage complex projects related to cloud and DevOps initiatives.<br>• Work with senior leadership to manage vendor relationships within the scope of cloud services.<br>• Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs.<br>• Ensure the security and compliance of all cloud technologies and practices.<br>• Design, develop, and deploy modular cloud systems and applications.<br>• Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users.<br>• Implement Infrastructure as Code (IaC) and maintain configuration management best practices.<br>• Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools.<br>• Manage and maintain Big Data solutions.<br>• Manage cloud-related budgets, optimizing costs while maintaining service quality.
We are looking for an experienced IT Manager to oversee the technology operations and ensure efficient support for organizational needs. This is a long-term contract role based in Bensalem, Pennsylvania, offering an excellent opportunity to lead a dynamic IT team and contribute to the strategic growth of the company.<br><br>Responsibilities:<br>• Lead the Information Technology department to deliver reliable data and electronic tools for employees.<br>• Manage and optimize systems including CRM, ERP, and backup technologies to support business operations.<br>• Implement and oversee configuration management processes to maintain system integrity.<br>• Ensure the security and functionality of Active Directory and cloud-based technologies.<br>• Conduct regular audits of IT systems and processes to ensure compliance and performance standards.<br>• Collaborate with stakeholders to evaluate and improve the use of Cisco and Dell technologies.<br>• Supervise the maintenance and upgrades of computer hardware across the organization.<br>• Develop and enforce IT policies and procedures to ensure operational efficiency.<br>• Provide guidance and training to team members on emerging technologies and best practices.<br>• Monitor and manage resources effectively to achieve IT-related goals within the organization.
We are looking for an Application Support Engineer to provide technical assistance and expertise for design-related applications, including AutoCAD and other specialized tools. In this role, you will collaborate with users, teams, and vendors to ensure seamless operation, troubleshoot issues, and optimize workflows. This position is integral to maintaining the efficiency of design and drafting operations within the organization.<br><br>Responsibilities:<br>• Deliver technical support for design applications such as AutoCAD, addressing errors, performance concerns, and integration challenges.<br>• Assist design teams with application workflows, file management, and template configurations.<br>• Coordinate with vendors and internal IT teams to resolve complex software issues and ensure system reliability.<br>• Develop and update documentation, training resources, and best practices for application usage.<br>• Oversee software updates, patches, licensing, and the deployment of new tools.<br>• Partner with design, engineering, and operations teams to improve workflows and boost productivity.<br>• Troubleshoot hardware and peripheral devices, including printers and plotters, to support end users.<br>• Monitor system performance and proactively address potential issues to maintain optimal functionality.
