We are looking for an Endpoint Systems Engineer to play a key role in enhancing operational efficiency and supporting endpoint systems across the organization. This position requires a strong technical background, excellent problem-solving skills, and the ability to work both independently and collaboratively in a dynamic environment. This is a long-term contract position based in Ankeny, Iowa.<br><br>Responsibilities:<br>• Design, develop, and test automation processes for endpoint systems to ensure scalability and adaptability to organizational growth.<br>• Create, test, and deploy Microsoft PowerShell and batch scripts to install and update proprietary and third-party software.<br>• Implement and maintain processes to ensure software and settings are applied during endpoint replacements or initial installations.<br>• Develop redundancy strategies to ensure system reliability and minimize downtime.<br>• Collaborate in the design and implementation of operational and information support systems.<br>• Evaluate and qualify software used at store locations, including modifications to third-party vendor applications.<br>• Create scripts, programs, and tools to optimize system efficiency and automate repetitive tasks.<br>• Monitor and analyze endpoint system performance to identify and address issues proactively.
We are looking for an Application Support Engineer to join our team in Urbandale, Iowa, on a contract-to-permanent basis. In this role, you will provide technical expertise to ensure the smooth operation of our proprietary web-based platform, supporting clients and internal teams with application-related solutions. This position offers an excellent opportunity to collaborate on system enhancements, deliver exceptional client service, and contribute to compliance and data reporting initiatives.<br><br>Responsibilities:<br>• Monitor and maintain the performance of a proprietary web-based platform, addressing issues and coordinating resolutions as needed.<br>• Support transaction processing workflows, ensuring data accuracy and system integrity.<br>• Collaborate with software developers to implement system enhancements and new features based on client and operational requirements.<br>• Provide onboarding support for new users, including training and documentation, to ensure successful adoption of the platform.<br>• Respond to technical inquiries and resolve user issues in a timely and detail-oriented manner.<br>• Extract and analyze data to create customized reports for clients and internal stakeholders.<br>• Assist with compliance reporting and provide documentation during audit processes.<br>• Conduct sensitivity analyses to identify trends and support decision-making.<br>• Build and maintain strong client relationships to foster long-term satisfaction with the platform.