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5 results for Application Support Engineer in Des Moines, IA

Desktop Support Analyst

Ankeny, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to deliver reliable onsite technical assistance for end users in Moline, Illinois within the Financial Services industry. This Long-term Contract position is ideal for someone who is comfortable working in a Windows-based environment, supporting banking-related hardware, and providing clear, customer-focused communication. The person in this role will help keep end-user technology operational during validation activities, deployment efforts, and launch support while maintaining accurate documentation throughout the support process. Responsibilities: • Provide onsite desktop support for end users by diagnosing and resolving hardware, software, and access-related issues in a Windows 10 environment. • Prepare, configure, image, and deploy desktops and related devices to support user readiness for scheduled validation sessions and operational events. • Support banking equipment such as receipt printers, check scanners, driver license scanners, and other peripheral devices to ensure proper functionality. • Assist with device setup, testing, and readiness checks before key support events, helping users transition smoothly into production activities. • Respond to service desk tickets and technical requests with a strong focus on timely resolution, clear updates, and minimal disruption to frontline teams. • Participate in cutover and go-live support activities by providing hands-on troubleshooting and immediate end-user assistance as issues arise. • Document incidents, resolutions, device statuses, and recurring problems thoroughly to support tracking, follow-up, and knowledge sharing. • Use tools such as Active Directory and remote support utilities to manage user access and resolve desktop issues efficiently. • Provide post-deployment and post-launch support to stabilize the user environment and address outstanding technical concerns.
2026-04-23T00:00:00Z

Customer Support Specialist

Johnston, IA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-04-13T00:00:00Z

Help Desk/Desktop Support Analyst

Ames, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users. This contract position focuses on resolving desktop and operating system issues, supporting account access, and ensuring employees receive timely help with everyday technology needs. The ideal candidate is comfortable working in a service-driven environment, handling support requests efficiently, and troubleshooting Microsoft-based systems effectively. Responsibilities: • Provide front-line technical support for desktop, laptop, and Windows-related issues reported by end users. • Investigate and resolve service desk requests by prioritizing incidents, documenting actions taken, and following through to completion. • Support user account administration activities, including access updates and directory-related assistance within Active Directory. • Diagnose common hardware, software, and operating system problems using sound troubleshooting methods. • Install, configure, and maintain Microsoft Windows 10 environments to keep user systems functioning effectively. • Assist employees with password, login, and general workstation issues while delivering clear and detail-oriented communication. • Escalate more complex technical problems when needed and collaborate with other support resources to restore service quickly.
2026-04-29T00:00:00Z

Endpoint Systems Engineer

Ankeny, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an Endpoint Systems Engineer to play a key role in enhancing operational efficiency and supporting endpoint systems across the organization. This position requires a strong technical background, excellent problem-solving skills, and the ability to work both independently and collaboratively in a dynamic environment. This is a long-term contract position based in Ankeny, Iowa. Responsibilities: • Design, develop, and test automation processes for endpoint systems to ensure scalability and adaptability to organizational growth. • Create, test, and deploy Microsoft PowerShell and batch scripts to install and update proprietary and third-party software. • Implement and maintain processes to ensure software and settings are applied during endpoint replacements or initial installations. • Develop redundancy strategies to ensure system reliability and minimize downtime. • Collaborate in the design and implementation of operational and information support systems. • Evaluate and qualify software used at store locations, including modifications to third-party vendor applications. • Create scripts, programs, and tools to optimize system efficiency and automate repetitive tasks. • Monitor and analyze endpoint system performance to identify and address issues proactively.
2026-05-06T00:00:00Z

Cyber Security Engineer

West Des Moines, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Cyber Security Engineer to join our team in West Des Moines, Iowa in a contract role with the potential to become permanent. This position focuses on strengthening enterprise security across infrastructure, applications, cloud environments, and data assets while helping the organization stay ahead of threats and emerging risks. The ideal candidate will combine hands-on technical expertise with strong judgment in incident response, compliance support, and modern security practices, including the secure use of AI technologies. Responsibilities: • Design, implement, and enhance security measures that safeguard endpoints, servers, networks, applications, cloud environments, and sensitive data. • Oversee daily activity across security tools and investigate alerts, vulnerabilities, and suspicious events to reduce organizational risk. • Review logs and telemetry from enterprise monitoring platforms, cloud security solutions, and related tools to identify threats and unusual behavior. • Lead or contribute to incident response efforts by assessing events, coordinating containment, and supporting recovery activities. • Partner with internal stakeholders to prepare for and support security audits and compliance reviews, including frameworks such as ISO 27001 and SOC 2. • Help develop and refine security policies, standards, and procedural documentation to strengthen governance and consistency. • Serve as a technical resource for AI security by evaluating risks, recommending safeguards, and promoting secure adoption of emerging technologies. • Establish and track security controls for AI-enabled tools to support responsible use and ongoing oversight. • Work with cross-functional teams to improve security posture through continuous control monitoring, risk reduction, and configuration improvements.
2026-05-01T00:00:00Z