Primary Responsibilities: <br>• Develop and maintain detailed test scripts and test cases based on new and evolving website functionality. <br>• Execute test cases including end-to-end testing to validate functionality, usability, integration, and cross-browser compatibility. <br>• Log bugs and issues clearly and consistently within Jira, including steps to reproduce and indicating severity for all bug prioritization. <br>• Monitor Jira to track bug resolution progress and retesting activities. <br>• Collaborate closely with development teams to ensure timely fixes and verify issue resolution. <br>• Establish and document a repeatable testing workflow: test → log → resolve → retest → ready for business test → close. <br>• Perform smoke/sanity testing for initial build validation. <br>• Responsible and accountable for system and regression testing to validate system integrity after code changes. <br>• Serve as a consultant with Compliance Testing and Security Testing. <br>• Remain responsive with System testing and Regression testing updates resulting from changes with unit testing and disaster recovery testing. <br>• Support User Acceptance Testing (UAT) processes and coordinate with business testers as needed. <br>• Create and maintain test documentation and QA metrics to communicate status and risks. <br>• Ensure test coverage across supported browsers and devices to maintain consistent user experience. <br>• Coordinate and lead bug management with vendors and AD project team member with input from Product Owner and IT. <br>• Fulfill Quality Assurance responsibilities through Implementation including warranty. <br>• Participate in daily stand up and report on bug status and escalate blockers/concerns to PM and IT Manager. <br><br>Qualifications: <br>• Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience. <br>• 3+ years of experience in website quality assurance or software testing roles. <br>• Strong understanding of the software development lifecycle and QA methodologies. <br>• Experience using Jira or similar issue tracking tools. <br>• Detail-oriented with strong analytical and troubleshooting skills. <br>• Excellent written and verbal communication skills. <br>• Ability to work independently and collaboratively in a fast-paced project environment. <br>• Familiarity with content management systems such as Drupal is a plus. <br>• Experience in Agile/Scrum environments is preferred. <br><br>Knowledge, Skills, and Abilities: <br>• Strong understanding of web technologies (HTML, CSS, JavaScript) to help identify front-end issues and better communicate with developers. <br>• Experience with Drupal CMS or other content management systems to understand site structure and admin workflows. <br>• Familiarity with cross-browser and responsive design testing tools. <br>• Knowledge of QA tools and test case management systems. <br>• Understanding of software testing principles including functional, regression, smoke, and UAT testing. <br>• Ability to create and optimize test documentation to track cases, issues, and retesting outcomes. <br>• Experience in Agile development environments, including participation in sprint planning and retrospectives. <br>• Clear and concise communication skills to effectively report bugs and collaborate with cross-functional teams.
We are looking for an experienced ERP Integration Manager to join our team in Sullivan, Missouri. In this role, you will oversee the implementation, integration, and optimization of ERP modules, ensuring seamless operations and alignment with business goals. This position offers a dynamic environment for professionals passionate about leveraging technology to drive organizational success.<br><br>Responsibilities:<br>• Lead the implementation and integration of ERP modules, focusing on configurations and custom solutions tailored to business needs.<br>• Collaborate with cross-functional teams to gather requirements and develop strategies for ERP system enhancements.<br>• Provide production support and troubleshoot issues to ensure systems operate efficiently and reliably.<br>• Analyze and optimize ERP structures, configuration standards, object dependencies, and tables.<br>• Manage project timelines and deliverables, ensuring alignment with organizational goals.<br>• Conduct full life cycle implementations, including system design, testing, and deployment.<br>• Develop and maintain documentation for configurations, processes, and custom solutions.<br>• Facilitate change management processes to ensure smooth transitions during system enhancements.<br>• Utilize advanced programming skills, such as ABAP, to create and modify ERP functionalities.<br>• Support the integration of business intelligence tools within ERP systems to enhance reporting and decision-making.
We are looking for an experienced QA Testing Analyst to join our team in Columbus, Ohio. In this long-term contract role, you will take the lead in ensuring the quality and reliability of software systems by overseeing testing processes and documentation deliverables. You will collaborate across teams to drive test strategies, manage bug triage, and ensure successful implementation of testing plans while maintaining high standards of accuracy and efficiency.<br><br>Responsibilities:<br>• Develop and manage test strategies, plans, suites, and cases to ensure comprehensive coverage and alignment with project requirements.<br>• Execute and oversee testing processes, including bug tracking, triage, and resolution, while coordinating with vendors and impacted teams.<br>• Monitor and report testing metrics, risks, blockers, and readiness to ensure project progress and quality assurance.<br>• Facilitate meetings such as grooming sessions, bug reviews, and triage discussions to enhance collaboration and problem-solving.<br>• Prepare lab environments by collaborating with development leads to ensure readiness for testing.<br>• Coach and mentor QA team members and coordinate testing efforts with vendors and cross-functional teams.<br>• Maintain team boards and dashboards to track project progress and testing outcomes.<br>• Deliver comprehensive test documentation, including traceability reports, bug summaries, and execution outcomes.<br>• Support production implementation and validation processes to ensure successful software deployment.<br>• Conduct regression testing and establish validation plans to maintain software quality across releases.
<p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies.<br><br>Responsibilities:<br>• Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines.<br>• Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services.<br>• Collaborate across departments in a cross-functional environment with shared resources.<br>• Manage complex projects related to cloud and DevOps initiatives.<br>• Work with senior leadership to manage vendor relationships within the scope of cloud services.<br>• Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs.<br>• Ensure the security and compliance of all cloud technologies and practices.<br>• Design, develop, and deploy modular cloud systems and applications.<br>• Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users.<br>• Implement Infrastructure as Code (IaC) and maintain configuration management best practices.<br>• Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools.<br>• Manage and maintain Big Data solutions.<br>• Manage cloud-related budgets, optimizing costs while maintaining service quality.
We are looking for an experienced IT Manager to oversee the technology operations and ensure efficient support for organizational needs. This is a long-term contract role based in Bensalem, Pennsylvania, offering an excellent opportunity to lead a dynamic IT team and contribute to the strategic growth of the company.<br><br>Responsibilities:<br>• Lead the Information Technology department to deliver reliable data and electronic tools for employees.<br>• Manage and optimize systems including CRM, ERP, and backup technologies to support business operations.<br>• Implement and oversee configuration management processes to maintain system integrity.<br>• Ensure the security and functionality of Active Directory and cloud-based technologies.<br>• Conduct regular audits of IT systems and processes to ensure compliance and performance standards.<br>• Collaborate with stakeholders to evaluate and improve the use of Cisco and Dell technologies.<br>• Supervise the maintenance and upgrades of computer hardware across the organization.<br>• Develop and enforce IT policies and procedures to ensure operational efficiency.<br>• Provide guidance and training to team members on emerging technologies and best practices.<br>• Monitor and manage resources effectively to achieve IT-related goals within the organization.
We are looking for a skilled Cloud Engineer to join our team in Salt Lake City, Utah, and contribute to the development and optimization of cloud-based solutions. This role requires a deep understanding of Microsoft Azure and related technologies, along with expertise in automation, security frameworks, and DevOps practices. If you have a passion for driving cloud innovation and delivering high-quality solutions, we encourage you to apply.<br><br>Responsibilities:<br>• Design, implement, and manage cloud infrastructure solutions using Microsoft Azure services, including compute, networking, storage, and identity management.<br>• Develop and maintain automation scripts using tools such as PowerShell, Python, or Bash to streamline cloud operations.<br>• Implement and oversee Azure Active Directory (Azure AD) configurations, hybrid identity setups, and identity governance frameworks.<br>• Apply enterprise security frameworks and zero-trust security principles to ensure robust protection of cloud environments.<br>• Lead the adoption of DevOps methodologies, including CI/CD pipelines, Infrastructure-as-Code (IaC), and GitOps.<br>• Monitor and optimize cloud costs by applying FinOps principles and practices.<br>• Configure and manage advanced networking solutions, including VNETs, NSGs, VPNs, ExpressRoute, and Load Balancers.<br>• Drive cloud transformation initiatives with minimal supervision, ensuring alignment with organizational goals.<br>• Troubleshoot and resolve complex technical issues related to cloud infrastructure and services.<br>• Communicate effectively with both technical and non-technical stakeholders to ensure project success.
<p>We are looking for an experienced Azure Cloud Architect to lead the design and implementation of cutting-edge cloud solutions within Microsoft Azure. This role focuses on delivering secure, scalable architectures that support enterprise-wide modernization efforts and cloud-native initiatives. As part of a long-term contract to hire opportunity, you will play a pivotal role in optimizing Azure deployments while ensuring seamless integration with existing systems. This role will be hybrid in Chicago.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement secure, scalable, and reliable cloud architectures using Microsoft Azure services.</p><p>• Develop and enforce Azure standards, governance policies, and architectural frameworks.</p><p>• Collaborate with teams across security, networking, applications, and data to ensure the successful implementation of Azure solutions.</p><p>• Manage Azure resources including networking, storage, compute, and disaster recovery strategies.</p><p>• Facilitate the adoption of advanced Azure services such as Logic Apps, Key Vault, and Azure Kubernetes Service.</p><p>• Optimize cloud performance and costs by leveraging automation tools and conducting spend analyses.</p><p>• Provide mentorship and training to IT teams on Azure best practices and emerging technologies.</p><p>• Ensure compliance with security protocols and industry standards for all Azure deployments.</p><p>• Monitor and troubleshoot issues in Azure environments to maintain high availability and performance.</p>
We are looking for a skilled Solutions Architect with expertise in ERP/CRM systems to join our team in West Des Moines, Iowa. This long-term contract position requires someone with a strong background in finance and accounting systems, coupled with advanced technical architecture skills. The role involves designing and implementing solutions that align with business strategies, ensuring seamless integration across platforms and systems.<br><br>Responsibilities:<br>• Design and oversee architecture solutions for ERP and CRM systems to meet strategic business objectives.<br>• Collaborate with stakeholders to analyze and address critical business needs and requirements.<br>• Provide leadership in transitioning legacy systems to modern cloud-based technologies.<br>• Develop and maintain roadmaps for application and infrastructure upgrades, ensuring long-term viability.<br>• Implement and enforce enterprise standards for development processes and system lifecycles.<br>• Conduct in-depth analysis and debugging of processes to identify opportunities for optimization.<br>• Partner with IT leaders to create business cases for transitioning to updated solutions.<br>• Drive innovation and adoption of cloud technologies, particularly AWS, across development teams.<br>• Create and maintain documentation that supports business processes and infrastructure standards.<br>• Mentor team members and provide guidance on architecture best practices and proof-of-concept development.
We are looking for an Application Support Engineer to provide technical assistance and expertise for design-related applications, including AutoCAD and other specialized tools. In this role, you will collaborate with users, teams, and vendors to ensure seamless operation, troubleshoot issues, and optimize workflows. This position is integral to maintaining the efficiency of design and drafting operations within the organization.<br><br>Responsibilities:<br>• Deliver technical support for design applications such as AutoCAD, addressing errors, performance concerns, and integration challenges.<br>• Assist design teams with application workflows, file management, and template configurations.<br>• Coordinate with vendors and internal IT teams to resolve complex software issues and ensure system reliability.<br>• Develop and update documentation, training resources, and best practices for application usage.<br>• Oversee software updates, patches, licensing, and the deployment of new tools.<br>• Partner with design, engineering, and operations teams to improve workflows and boost productivity.<br>• Troubleshoot hardware and peripheral devices, including printers and plotters, to support end users.<br>• Monitor system performance and proactively address potential issues to maintain optimal functionality.
<p>We are hiring for the role of <strong>Application Support Engineer</strong> in Savannah, Georgia. This position is critical to our IT team, offering comprehensive support for both off-the-shelf and custom-built applications essential to our business processes.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Primary Contact for Applications:</strong> Act as the main liaison for business applications, working closely with end-users, technical support teams, operations, and management.</li><li><strong>Programming Assistance:</strong> Perform programming tasks required to support operational needs.</li><li><strong>System Monitoring:</strong> Ensure seamless functioning of production systems by implementing and overseeing operational monitoring tools.</li><li><strong>Issue Resolution:</strong> Diagnose and resolve technical problems using available resources such as error logs and technical documentation.</li><li><strong>EDI Transactions:</strong> Administer and oversee the implementation of Electronic Data Interchange (EDI) processes.</li><li><strong>Documentation:</strong> Create and update system support documentation to aid internal teams and end-users.</li><li><strong>Collaboration Across Teams:</strong> Partner with departments such as finance, operations, and IT to generate metrics, reports, and actionable insights.</li><li><strong>Data Quality and Reporting:</strong> Use SQL and scripting languages to maintain data integrity and support management reporting needs.</li><li><strong>Mobility Device Management:</strong> Manage mobile devices and associated licensing for the organization.</li><li><strong>On-Call Support:</strong> Participate in an after-hours, on-call rotation to ensure critical systems remain functional and issues are resolved promptly.</li><li><strong>Cross-Functional Contributions:</strong> Execute projects and tasks aligned with the priorities of company leadership and broader organizational goals.</li></ul><p><br></p>
We are looking for an experienced Infrastructure Engineer II to join our team in Columbus, Ohio. In this role, you will be responsible for managing and optimizing complex systems, ensuring high performance and reliability across various IT infrastructure components. This position requires a proactive approach to problem-solving, strong technical expertise, and a commitment to maintaining secure and efficient systems.<br><br>Responsibilities:<br>• Lead the identification and resolution of infrastructure-related issues, acting as the primary point of contact during crises.<br>• Perform installations and upgrades of operating systems and software packages, ensuring compliance with IT policies and procedures.<br>• Design, configure, and test systems such as telecom networks, servers, security tools, and monitoring software.<br>• Participate in rotating on-call support to address service outages or technical issues during both standard and non-standard business hours.<br>• Investigate recurring system problems and propose configuration changes or updates to enhance stability and performance.<br>• Develop testing and implementation plans for infrastructure upgrades, collaborating with other engineers to ensure seamless execution.<br>• Establish and maintain business practices for system management, data backup, recovery, and archival processes.<br>• Monitor system performance to achieve optimal functionality and reliability.<br>• Travel occasionally to other company locations for training or project support.<br>• Execute additional duties as required to support the team and organizational goals.
We are looking for an experienced IT Director to spearhead the development of innovative digital strategies that align with our business objectives. Based in Danboro, Pennsylvania, this leadership role will focus on modernizing operations, driving technological advancements, and enhancing customer engagement. The ideal candidate will possess a strong aptitude for strategic thinking and the ability to implement transformative initiatives across a global organization.<br><br>Responsibilities:<br>• Develop and execute a comprehensive digital strategy to advance organizational goals and improve operational efficiency.<br>• Lead the adoption of AI, Data Science, and Automation tools to drive innovation and optimize business processes.<br>• Oversee the integration and optimization of CRM systems to enhance customer relationships and streamline workflows.<br>• Collaborate with cross-functional teams to ensure alignment between technology solutions and business needs.<br>• Establish and maintain a robust IT infrastructure to support scalable growth and global operations.<br>• Monitor emerging industry trends and technologies to identify opportunities for continuous improvement.<br>• Manage IT budgets and resources effectively, ensuring cost-efficient technology investments.<br>• Provide strategic leadership to the IT department, fostering innovation and growth.<br>• Ensure compliance with data security and privacy regulations across all digital platforms.<br>• Build strong partnerships with external vendors and stakeholders to enhance technological capabilities.
We are looking for a highly skilled VMware Engineer to join our team in Malvern, Pennsylvania. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing virtualization infrastructure, ensuring seamless operations across all data center locations. The ideal candidate is adept at handling Cisco HyperFlex environments and VMware technologies, with a strong focus on system performance, security, and disaster recovery.<br><br>Responsibilities:<br>• Administer and maintain Cisco HyperFlex clusters and VMware vSphere infrastructure to ensure high availability and performance.<br>• Monitor virtual machine health and system metrics using vCenter and other management tools to proactively address performance issues.<br>• Execute timely patching and updates for HyperFlex and VMware hosts to maintain security and compliance.<br>• Provision and manage virtual machines, datastores, and virtual networking configurations within VMware environments.<br>• Conduct disaster recovery tests, including VM failover and rollback procedures, to validate business continuity plans.<br>• Perform root cause analysis and resolve incidents affecting virtualization infrastructure.<br>• Develop capacity plans for memory, storage, and compute resources to support future growth.<br>• Configure and test backup, snapshot, and system recovery solutions to safeguard critical data.<br>• Collaborate with IT teams to ensure service uptime and address cross-functional infrastructure needs.<br>• Document system changes, operational procedures, and architecture diagrams to maintain accurate records.
We are looking for an experienced IT Manager to lead and manage configuration management initiatives for a dynamic technology organization. This role focuses on optimizing infrastructure and endpoint operations within hybrid environments, encompassing Windows, Linux, and VMware platforms. The ideal candidate is a hands-on technical leader who excels in driving operational excellence while fostering collaboration across teams.<br><br>Responsibilities:<br>• Lead and mentor a team of engineers, focusing on patching, endpoint management, and system configuration.<br>• Oversee patch management processes across Windows and Linux environments, ensuring efficiency and compliance.<br>• Implement and maintain endpoint management solutions to safeguard system integrity.<br>• Collaborate with security, infrastructure, and application teams to align strategies and ensure seamless operations.<br>• Develop and deploy PowerShell scripts to automate repetitive tasks and enhance system performance.<br>• Evaluate and integrate tools such as Automox and Ansible to improve automation and scalability.<br>• Optimize workflows and processes to support a high-functioning hybrid IT environment.<br>• Ensure adherence to best practices in configuration management and operational excellence.<br>• Monitor and address system vulnerabilities through proactive patching and updates.
We are looking for an experienced IT Manager to lead and oversee enterprise-level network and system administration operations. This role requires a strategic thinker who can scale IT infrastructure while ensuring reliability and performance. If you have a passion for technology and a proven track record in managing IT teams, we encourage you to apply.<br><br>Responsibilities:<br>• Lead the design, implementation, and maintenance of enterprise network infrastructure to ensure optimal performance and scalability.<br>• Manage and mentor a team of network and system administrators, fostering growth and collaboration.<br>• Oversee the configuration and management of Active Directory, backup technologies, and Cisco-based systems.<br>• Develop and enforce IT policies and procedures to maintain system security and efficiency.<br>• Supervise the Network Operations Center (NOC) to ensure continuous monitoring of IT systems and swift resolution of issues.<br>• Collaborate with cross-functional teams to align IT strategies with organizational goals.<br>• Evaluate and implement new technologies to enhance business operations and support growth.<br>• Ensure compliance with industry standards and regulatory requirements for IT systems.<br>• Troubleshoot and resolve complex technical issues to minimize downtime and disruptions.<br>• Maintain comprehensive documentation of IT systems, processes, and configurations for future reference.
<p>We are looking for an IT Manager to lead cybersecurity efforts and oversee critical aspects of information technology within our organization. This Contract-to-Permanent position is based in the Johnstown, Pennsylvania area, and offers an opportunity to work on cutting-edge technologies while ensuring the security and efficiency of networks, data systems, and software solutions. The ideal candidate will combine technical expertise with leadership skills to manage security protocols and support both internal teams and external clients.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive cybersecurity protocols, including intrusion detection and prevention systems, to safeguard organizational data and systems.</p><p>• Conduct regular audits and risk assessments to identify vulnerabilities and recommend improvements to firewalls, antivirus software, and other security measures.</p><p>• Provide training and guidance to employees and customers on security best practices, risk management, and incident response.</p><p>• Manage and oversee Horizon-specific technologies, including Amazon Server Administration, VMware, and cloud security solutions.</p><p>• Create, maintain, and execute the organization's Disaster Recovery Plan to ensure business continuity.</p><p>• Collaborate with internal teams and external vendors to address IT-related issues, including data access, programming modifications, and security violations.</p><p>• Monitor and update anti-virus systems to protect against emerging threats and ensure software is functioning effectively.</p><p>• Coordinate and schedule the implementation of data security protocols, ensuring compliance with industry standards and government regulations.</p><p>• Write and update policies and procedures related to IT security and emergency measures, conducting regular tests to ensure effectiveness.</p><p>• Conduct IT assessments for Horizon Software customers, maintaining and updating IT specifications and minimum requirements documentation.</p>
We are looking for a skilled Business Intelligence Director to lead data-driven strategies and insights for our organization. This is a Contract position based in Houston, Texas, where you will oversee the development and implementation of BI solutions to support business decision-making. The ideal candidate will possess a strong technical background and a proven ability to manage diverse analytics tools and methodologies.<br><br>Responsibilities:<br>• Lead the design and implementation of business intelligence solutions to support organizational goals.<br>• Analyze complex data sets to identify trends, patterns, and actionable insights.<br>• Oversee the integration and optimization of tools such as Atlassian Jira, BusinessObjects, and Cognos BI.<br>• Develop and maintain advanced data visualizations and dashboards to support decision-making.<br>• Collaborate with cross-functional teams to define analytics requirements and deliver tailored solutions.<br>• Utilize Maps API and other technologies to enhance location-based data analysis.<br>• Conduct A/B testing to evaluate the effectiveness of business strategies and solutions.<br>• Provide ad hoc reporting to meet the dynamic needs of stakeholders.<br>• Foster a culture of analytics and data-driven decision-making across the organization.<br>• Ensure adherence to Agile Scrum methodologies in project execution.
<p>We are looking for an experienced Enterprise Architect to join our team. This contract position focuses on designing and maintaining enterprise-level technology solutions that align with business objectives. You will play a key role in shaping the organization's technical strategies, ensuring scalability, security, and innovation across cloud and on-premises environments.</p><p><br></p><p>Responsibilities:</p><p>• Define and oversee enterprise architecture across business, application, data, and technology domains.</p><p>• Collaborate with IT leadership to translate business objectives into comprehensive technology strategies and roadmaps.</p><p>• Design and implement hybrid cloud and on-premises architecture solutions, with an emphasis on Azure services and integrations.</p><p>• Establish architectural standards, frameworks, and models to promote consistency across projects.</p><p>• Provide strategic guidance on application modernization, cloud adoption, and infrastructure optimization initiatives.</p><p>• Assess emerging technologies to recommend solutions that enhance scalability, resilience, and innovation.</p><p>• Work with cybersecurity teams to ensure security and compliance are embedded in all architectural designs.</p><p>• Mentor and support architects, engineers, and project teams to align their work with enterprise standards.</p><p>• Conduct architecture reviews to ensure solutions align with the organization's long-term strategy.</p><p>• Create and present architectural artifacts, such as conceptual diagrams, roadmaps, and reference models.</p>
We are looking for a skilled Quality Assurance Analyst to join our team in Fort Washington, Pennsylvania. In this role, you will focus on ensuring the quality and reliability of Salesforce Marketing Cloud and Data Cloud platforms, playing a key part in supporting our real estate and asset management operations. This is a long-term contract position that provides an excellent opportunity to collaborate with cross-functional teams and contribute to the success of innovative marketing and data solutions.<br><br>Responsibilities:<br>• Conduct thorough testing of Salesforce Marketing Cloud components, including dynamic content and various studios and builders.<br>• Perform validation of Salesforce Data Cloud functionalities such as identity resolution, segmentation, activations, and unified individual reconciliation.<br>• Identify, document, and track defects or issues discovered during testing, and collaborate with developers to resolve them efficiently.<br>• Ensure data quality and accuracy within Salesforce Marketing Cloud and Data Cloud platforms, including integration and management processes.<br>• Develop and maintain comprehensive documentation for testing processes, test cases, and resolutions to defects.<br>• Create detailed test plans, test cases, and scripts based on project specifications and requirements.<br>• Analyze testing outcomes to identify opportunities for process improvements, tools, and methodologies.<br>• Partner with architects, designers, and marketing teams to ensure the quality and effectiveness of marketing campaigns and data workflows.
We are looking for an experienced ERP Integration Manager to oversee and optimize NetSuite applications for a hospitality-focused organization in Palmetto, Florida. This role requires a proactive individual who can streamline workflows, improve system performance, and collaborate with internal teams to enhance operational efficiency. The ideal candidate will have a strong technical background and a proven ability to manage system configurations and integrations.<br><br>Responsibilities:<br>• Administer and maintain the NetSuite platform, including user roles, permissions, custom forms, records, dashboards, and saved searches.<br>• Monitor system performance and collaborate with NetSuite support to troubleshoot and resolve technical issues.<br>• Design and implement automated workflows using SuiteFlow to enhance business processes, including approvals, notifications, and alerts.<br>• Collaborate with internal teams to gather and document functional and technical requirements, translating them into system configurations or specifications for developers.<br>• Develop and maintain customized reports, analytics, and dashboards to provide actionable insights, with a focus on Finance and Operations.<br>• Facilitate system integrations using APIs or middleware solutions, ensuring compliance with security and operational standards.<br>• Lead initiatives for system upgrades, module implementations, and enhancements, while evaluating third-party applications to meet project objectives.<br>• Provide training and create documentation to support end-users in maximizing system functionalities.<br>• Assist HR teams with tasks such as generating reports, updating system configurations, and managing settings.<br>• Act as a resource for handling escalations or providing backup support during absences.
<p>We are looking for an experienced Application Support Engineer to join our team on a contract basis in Las Vegas, Nevada. In this role, you will provide critical support for business applications, ensuring their stability, efficiency, and alignment with organizational needs. This position requires strong technical expertise, effective collaboration with stakeholders, and the ability to manage multiple initiatives simultaneously. <strong>Prior experience in the gaming and hospitality space supporting front of house, hotel facing applications will be required. </strong></p><p><br></p><p>Responsibilities:</p><p>• Serve as the subject matter expert for assigned application environments, providing deep technical and functional knowledge.</p><p>• Collaborate with product management teams and vendors to define, document, and deliver technical and functional requirements.</p><p>• Translate business requirements into system specifications and actionable software solutions.</p><p>• Provide Level 2 application support and participate in rotational on-call schedules to ensure system availability.</p><p>• Lead and manage short-term projects (1–3 months) while balancing ongoing application support responsibilities.</p><p>• Assist in project modeling, solution sizing, and contribute to business case development.</p><p>• Develop evaluation criteria to support and assess deployed solutions.</p><p>• Create and implement solutions that may include systems development, process improvements, or strategic planning.</p><p>• Maintain documentation and build a comprehensive knowledge base for assigned applications and systems.</p><p>• Support multiple initiatives concurrently, including application enhancements, requirements gathering, and troubleshooting.</p>
We are looking for an experienced ERP/CRM Developer to join our team in Pewaukee, Wisconsin. This Contract-to-permanent position will play a critical role in supporting and enhancing our Epicor Prophet 21 system and related technologies. The ideal candidate will possess strong technical expertise and be adept at identifying opportunities for process improvement while providing excellent support to end users.<br><br>Responsibilities:<br>• Provide first-line support for Prophet 21-related issues, utilizing Freshservice to manage and resolve tickets efficiently in collaboration with developers.<br>• Analyze business processes, gather user requirements, and document findings to recommend enhancements for Prophet 21 and its companion tools.<br>• Manage user security configurations and address customization requests within Prophet 21 and supporting systems.<br>• Optimize and maintain existing applications and infrastructure, including performing upgrades and custom development for Prophet 21.<br>• Troubleshoot and support Wireless Warehouse operations, including resolving issues with Zebra handheld devices and Prophet 21 functionality.<br>• Develop and maintain internal Knowledge Base documentation to ensure smooth IT operations.<br>• Leverage expertise in Prophet 21 modules such as financials, procurement, inventory, planning, and warehousing to identify efficiencies and improve processes.<br>• Assist in creating custom reports and dashboards using tools like Crystal Reports and Power BI.<br>• Collaborate with cross-functional teams to ensure seamless integration and functionality of Prophet 21 and related systems.
We are looking for an experienced IT Manager to oversee and optimize technology operations within our organization in Barstow, California. This is a long-term contract position, ideal for professionals with a proactive approach to managing IT infrastructure and ensuring seamless performance of systems and networks.<br><br>Responsibilities:<br>• Manage and maintain Active Directory, ensuring proper configuration and security protocols.<br>• Implement and oversee backup technologies to safeguard data and ensure business continuity.<br>• Administer Cisco technologies, including network devices and communication systems.<br>• Supervise computer hardware installations, upgrades, and troubleshooting to ensure operational efficiency.<br>• Develop and enforce configuration management strategies for IT systems.<br>• Collaborate on data warehousing initiatives to streamline data storage and retrieval processes.<br>• Design and manage enterprise architecture to support organizational growth and scalability.<br>• Configure and monitor firewalls to maintain network security against emerging threats.<br>• Ensure reliable Internet and intranet connectivity for uninterrupted business operations.<br>• Oversee network administration tasks, including monitoring, optimization, and issue resolution.
We are looking for a skilled Technical Engineer to specialize in the configuration, optimization, and support of the Coupa platform. This role focuses on supplier enablement and integrations, requiring expertise in cXML protocols and procurement workflows. This is a long-term contract position based in Willow Grove, Pennsylvania.<br><br>Responsibilities:<br>• Configure and maintain Coupa modules such as Purchasing, Invoicing, Sourcing, Contract Lifecycle Management, and Supplier Management.<br>• Manage system settings, user roles, approval workflows, and custom fields to ensure platform efficiency.<br>• Collaborate with stakeholders to gather requirements and implement enhancements tailored to business needs.<br>• Monitor system performance, troubleshoot technical issues, and provide ongoing support.<br>• Lead supplier onboarding processes, ensuring smooth integration into the Coupa platform.<br>• Design, implement, and support cXML-based integrations for purchase orders, invoices, and catalogs.<br>• Coordinate testing and validation of cXML transactions between suppliers and internal teams.<br>• Maintain detailed documentation for integration specifications and onboarding procedures.<br>• Work closely with Procurement, Finance, and IT teams to align system capabilities with organizational goals.<br>• Provide training and support to end-users and suppliers, while staying up-to-date with Coupa updates and industry best practices.
