<p>We are looking for a dedicated Help Desk Technician to provide exceptional technical support and customer service for end-users in Jacksonville, Florida. As part of this long-term contract position, you will play a pivotal role in resolving IT issues, managing user accounts, and ensuring smooth operations for Windows-based systems. This opportunity is ideal for individuals with a strong foundation in IT support and a proactive approach to problem-solving.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide timely technical support for software, hardware, and network-related issues.</li><li>Administer and maintain Active Directory, including user account creation and updates.</li><li>Support and optimize Windows 10 systems to ensure performance and security.</li><li>Accurately document and manage support requests using the help desk ticketing system.</li><li>Collaborate with IT team members to identify and resolve recurring technical issues.</li><li>Educate users on best practices and procedures to improve system efficiency.</li><li>Perform routine system maintenance and updates to ensure infrastructure reliability.</li><li>Conduct initial troubleshooting and escalate complex issues to appropriate support levels.</li><li>Adhere to company policies and security standards in all technical operations.</li></ul><p><br></p>
<p>We are seeking a highly skilled and experienced IT detail oriented to lead enterprise-level migrations and integrations of messaging and collaboration platforms. The ideal candidate will have a strong background in Microsoft 365 migrations, scripting, and cloud technologies, with proven experience managing large-scale IT initiatives and working in complex, matrixed environments. </p><p><strong> Key Responsibilities</strong></p><ul><li>Lead and execute large enterprise migrations from Google Workspace, Box, and other collaboration platforms to Microsoft 365. Design, implement, and integrate enterprise-level messaging and collaboration technologies.</li><li>Manage and coordinate large IT projects, including vendor oversight in outsourced environments. </li><li>Perform complex migrations involving Google Workspace Drive, Gmail, Calendars, and GCP Projects. Migrate Box custom apps to M365 Azure Graph API and manage Box app models (custom, published).</li><li>Implement SSO integrations and manage Azure AD configurations. Administer SharePoint and OneDrive sites, including permission models and access controls. </li><li>Utilize Microsoft Migration Manager and other tools to streamline migration processes. Develop and maintain scripts using PowerShell to automate and optimize migration tasks. </li><li>Collaborate with cross-functional teams and stakeholders, including executive leadership. Analyze complex technical and business data to develop innovative solutions.</li></ul><p><br></p>
<p><strong>Description:</strong></p><p>We are seeking a talented and driven AI Engineer to join our cross-functional AI innovation team within a leading pharmaceutical organization. You will work on designing, developing, and deploying GenAI-driven solutions, retrieval-augmented generation (RAG) systems, and scalable ML-powered applications across cloud-native environments to support drug development, regulatory, manufacturing, and commercial operations. The ideal candidate combines a strong academic foundation in machine learning with hands-on experience building real-world AI systems and full-stack applications that comply with the high standards of a regulated industry.</p><p><br></p><p> <strong>Essential Functions:</strong></p><ul><li>Design and implement GenAI applications including LLM-integrated tools, RAG systems, and intelligent chatbots tailored for pharmaceutical functions such as R& D knowledge mining, regulatory intelligence, and medical information services.</li><li>Build and optimize data ingestion, transformation, and semantic search pipelines using domain-specific embedding models (e.g., BioBERT, Ada-002).</li><li>Develop and containerize AI services using FastAPI, Docker, and Kubernetes, deployed on AWS or GCP, ensuring adherence to data privacy and compliance standards (e.g., HIPAA, GxP).</li><li>Collaborate with product, data, and platform engineering teams to integrate AI features into validated systems supporting clinical, quality, and manufacturing workflows.</li><li>Contribute to end-to-end MLOps: model experimentation, deployment pipelines, audit readiness, monitoring, and performance tuning.</li><li>Engineer full-stack applications (React + REST/GraphQL backends) with role-based access controls for internal and external scientific and business users.</li><li>Support internal research and POCs on advanced topics like LLM reasoning, adverse event detection, pharmacovigilance, and digital biomarker analysis.</li></ul><p><br></p>
We are looking for an experienced Application Support Analyst to oversee and maintain critical business applications, including NetSuite, Sheppard, Kahua, and Office 365. This role involves troubleshooting, technical support, and collaboration with cross-functional teams to ensure seamless system operations. Based in North Charleston, South Carolina, you will play a key role in supporting the organization's financial systems and driving process improvements.<br><br>Responsibilities:<br>• Provide comprehensive technical support and troubleshooting for NetSuite and other organizational applications.<br>• Assist the Finance team in managing software systems such as NetSuite, Sheppard, Kahua, Microsoft Dynamics GP, and VersaPay.<br>• Deliver multi-level technical support for hardware, software, and peripherals, ensuring timely resolution of service tickets.<br>• Contribute to system implementation, process documentation, and operational tasks, maintaining accurate reporting and task tracking.<br>• Participate in the software development lifecycle, including design, development, quality assurance, and ongoing support.<br>• Develop and manage queries to ensure data consistency and integrity across business systems.<br>• Facilitate and lead Scrum meetings, creating dashboards and tracking team tasks to improve productivity.<br>• Collaborate with internal teams, vendors, and external service providers to address and resolve technical issues.
We are looking for a dedicated Systems Administrator to join our team in Livonia, Michigan. This Contract-to-permanent position offers an excellent opportunity to provide technical support and manage IT systems in a collaborative and fast-paced environment. The role requires a hands-on approach to resolving issues, maintaining systems, and delivering exceptional service to end users.<br><br>Responsibilities:<br>• Provide timely and effective technical support to end users across various client organizations.<br>• Manage user accounts within Microsoft Entra ID and on-premises Active Directory environments.<br>• Set up, maintain, and troubleshoot workstations, including performing wipes and rebuilds as needed.<br>• Configure and resolve issues related to printer connections and functionality.<br>• Assist remote users with connectivity and technical challenges, ensuring smooth operations.<br>• Implement and troubleshoot remote connectivity solutions using tools such as VMware and Microsoft Azure.<br>• Respond to incoming support calls and tickets, adhering to established service-level agreements (SLAs).<br>• Maintain thorough and accurate documentation of support activities in the ticketing system.<br>• Participate in on-call rotations to ensure consistent availability for urgent technical needs.
We are looking for an experienced IT Director to lead and oversee the technology infrastructure and operations within our organization. Based in Live Oak, Texas, this role requires a visionary leader who can align IT strategies with business objectives while managing daily operations and long-term initiatives. The ideal candidate will possess strong leadership skills, technical expertise, and a proven ability to drive innovation and efficiency.<br><br>Responsibilities:<br>• Develop and implement strategic IT plans that align with organizational goals and foster long-term growth.<br>• Lead and mentor teams responsible for infrastructure, service desk operations, and cloud systems.<br>• Optimize daily IT operations across multiple locations, ensuring reliability, security, and scalability of systems.<br>• Monitor and report on key performance indicators (KPIs) and service level agreements (SLAs) to ensure operational excellence.<br>• Collaborate on cross-functional IT projects, integrating enterprise tools, collaboration systems, and jobsite technologies.<br>• Drive the adoption of modernized and automated processes to enhance IT operations.<br>• Manage risk and security protocols, including disaster recovery planning and backup systems.<br>• Build and maintain strong vendor relationships, overseeing contracts and budgets for infrastructure-related services.<br>• Ensure compliance with cybersecurity standards in partnership with the Information Security team.<br>• Partner with IT project managers to deliver infrastructure projects on schedule and aligned with business priorities.
We are looking for a dedicated Service Desk Analyst I to join our team in Nashville, Tennessee. In this long-term contract role, you will provide exceptional technical support and customer service to end users, ensuring smooth operations within a dynamic manufacturing environment. If you have a passion for troubleshooting, problem-solving, and delivering top-notch assistance, we encourage you to apply.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve hardware, software, and mobile device-related issues.<br>• Troubleshoot and diagnose problems with laptops, PCs, iOS devices, and other computing equipment.<br>• Deliver excellent customer service by communicating effectively with users and ensuring timely resolution of their issues.<br>• Collaborate with team members to document and review technical solutions and processes.<br>• Assist with deploying new equipment, including laptops and mobile devices, within the production environment.<br>• Maintain and update ITSM systems to track and manage user support requests.<br>• Train end users on system functionalities and best practices to improve overall efficiency.<br>• Conduct quality checks to ensure all technical solutions meet established standards.<br>• Monitor and respond to service desk inquiries while prioritizing tasks based on urgency.<br>• Support REST API integrations and troubleshoot related technical challenges.
We are looking for an experienced IT Support Specialist to join our team in New York, New York. This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact. The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule.<br><br>Responsibilities:<br>• Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues.<br>• Manage and resolve helpdesk tickets efficiently using a ticketing system.<br>• Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience.<br>• Work independently to diagnose and resolve technical problems with minimal supervision.<br>• Collaborate with team members to ensure seamless IT operations and support.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Assist in onboarding and training users on system functionalities as needed.<br>• Adapt to changing schedules and priorities to meet organizational needs.
<p>We are seeking an experienced Desktop Support professional to assist with a short-term Citrix migration project. In this role, you will help migrate users’ virtual desktops to a new instance, hand off the updated environment (MyDesk) to end users, and ensure each environment is configured to meet their needs.</p><p>This is an onsite role in Madison, WI, working closely with an established IT team to provide both technical execution and user-facing support.</p><p><strong>Responsibilities:</strong></p><ul><li>Migrate user virtual desktops (Citrix) to a new instance</li><li>Perform user handoffs of the new MyDesk environment, ensuring proper setup and functionality</li><li>Work directly with end users to confirm configurations meet their individual requirements</li><li>Collaborate with internal IT team members for troubleshooting and escalations</li><li>Document migration steps, issues, and resolutions as needed</li></ul><p><br></p>
<p>We are looking for a skilled IT Support Specialist to join our team in Las Vegas, Nevada. This contract position involves providing comprehensive IT support across multiple platforms and systems in a dynamic hospitality and entertainment environment. The ideal candidate will excel in troubleshooting, technical problem-solving, and delivering exceptional service while working flexible hours, including evenings and weekends.</p><p><br></p><p>Responsibilities:</p><p>• Provide Level 1 technical support for systems such as Microsoft Windows OS, Active Directory, Office 365, VMware, Nutanix, and other business applications.</p><p>• Handle provisioning, setup, and maintenance of network devices and related infrastructure.</p><p>• Respond promptly to help desk calls and ticket requests, ensuring timely resolution or escalation of issues.</p><p>• Support and troubleshoot hardware components including routers, switches, Wi-Fi access points, and PC systems.</p><p>• Install, maintain, and troubleshoot network cabling, including both fiber and copper, and perform equipment moves, additions, and changes.</p><p>• Diagnose and resolve issues with network hardware and cabling.</p><p>• Participate in the on-call rotation to provide after-hours support as needed.</p><p>• Adapt to a flexible work schedule, including evenings, weekends, and holiday shifts.</p><p>• Execute additional IT tasks as assigned to ensure smooth operational functionality.</p>
We are looking for a Medical Receptionist to join our team on a contract-to-permanent basis in Kingston, New York. In this role, you will serve as the first point of contact for patients, ensuring a welcoming and efficient experience. Your responsibilities will encompass essential administrative and clerical tasks, supporting the smooth operation of the medical office.<br><br>Responsibilities:<br>• Greet patients and visitors warmly and assist with check-in procedures.<br>• Schedule appointments and manage patient calendars efficiently.<br>• Handle incoming phone calls, addressing inquiries and directing them appropriately.<br>• Maintain accurate and organized patient records, ensuring confidentiality.<br>• Process insurance documentation and verify patient eligibility.<br>• Provide support to medical staff by coordinating patient flow and preparing necessary paperwork.<br>• Assist with general clerical duties, including data entry and filing.<br>• Ensure the reception area is clean, organized, and welcoming at all times.<br>• Communicate effectively with patients and staff to resolve scheduling or administrative issues.
<p>Robert Half is seeking an experienced Tier 3 Support Specialist to supporting a local client in Bellevue, Washington. The ideal candidate will bring strong technical expertise and problem-solving skills to ensure efficient resolution of escalated issues.</p><p><br></p><p><strong>Duration:</strong> 3-month contract with potential for extension or conversion</p><p><strong>Location:</strong> 100% onsite in Bellevue, Washington</p><p><strong>Schedule:</strong> Monday-Friday (7:30-4:30pm)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work through the support queue in partnership with the Help Desk (shared service desk) to resolve escalated technical issues within SLA.</li><li>Provide advanced troubleshooting across hardware, software, networking, desktops, laptops, and printers.</li><li>Perform root cause analysis for recurring issues and escalate appropriately when issues are outside of scope.</li><li>Act as on-site support for team members, serving as “eyes and ears” coverage.</li><li>Collaborate with cross-functional teams to address connectivity and system administration issues.</li><li>Troubleshoot connectivity issues with servers and networks.</li><li>Support Microsoft 365 environments and Windows OS (Dell) with some MacOS.</li></ul>
IT Systems Support Specialist<br>We are seeking an energetic, customer-focused, and self-starting professional to support the efficiency and effectiveness of IT systems for end users and internal processes. This is an excellent opportunity for someone with 1–3 years of experience in IT systems support—or someone looking to grow into the role. We are willing to train the right candidate.<br><br>Key Attributes<br>Strong communication skills with the ability to explain technical concepts to non-technical users<br>A collaborative mindset and a commitment to creating a positive team environment<br>Detail-oriented with strong analytical and troubleshooting skills<br>Primary Responsibilities<br>System Support (65%)<br>Own and resolve less complex system support tickets and inquiries in alignment with SLAs<br>Collaborate with internal IT teams, vendors, and business partners to debug, build, and test system fixes or enhancements<br>Serve as a liaison between vendors and business partners<br>Maintain documentation including instruction manuals and knowledge base materials<br>Participate in system testing (functional, integration, UAT) including planning, execution, and reporting<br>Support audit compliance and cybersecurity initiatives<br>Provide metrics and reporting on system performance and issue resolution<br>Project Management (25%)<br>Assist in managing cross-functional IT projects and initiatives<br>Support requirements gathering and documentation of SMART goals<br>Coordinate testing activities and ensure timely milestone completion<br>Communicate project updates to stakeholders and leadership<br>Promote positive team dynamics and stakeholder relationships<br>Business Process Support (10%)<br>Learn stakeholder operations and software systems to provide effective support<br>Act as a consultant between stakeholders and software developers<br>Identify lessons learned and contribute to process improvements across systems and departments<br>Qualifications<br>Bachelor’s degree in Computer Information Systems or related field (or equivalent experience)<br>1–3 years of experience in IT support, systems support, or related roles (preferred but not required)<br>Willingness to work onsite 1–2 days per week or as needed<br>Familiarity with ITIL processes (preferred)<br>Basic knowledge of system security, word processing, spreadsheets, databases, and business applications<br>Experience with project management principles and successful project involvement<br>Ability to communicate technical information clearly and patiently to non-technical audiences<br>Experience in the utility industry is a plus<br>Ethical, honest, and dependable with the ability to perform under pressure<br>Excellent written and verbal communication skills
<p>By partnering with innovative companies, we aim to connect skillful candidates to their dream roles. Our client in Southfield, Michigan is currently seeking a passionate and dedicated User Interface/User Experience (UI/UX) Designer to join their dynamic team. If you're someone who thrives in creating intuitive and user-centric design solutions, this opportunity could be the perfect fit for you. </p><p> </p><p>Responsibilities: </p><p> </p><p>Design and deliver wireframes, user stories, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces. </p><p>Make a strategic user-experience vision for the future product line up for both online and mobile platforms. </p><p>Identify design problems and devise elegant solutions. </p><p>Work closely with clients to translate business goals into unique brand and product experiences. </p>
<p>We are currently seeking an experienced, talented and committed Programmer with proficiency in SQL, Visual Basic (VB), HTML, HTML5, and CSS technologies. The ideal candidate will be proficient in developing, modifying, and maintaining software applications. Knowledge in C or C++ or C# will be highly desirable.</p><p> </p><p> Primary Job Responsibilities:</p><p> </p><ul><li> Develop, modify, and maintain applications or systems written in Visual Basic, SQL, and HTML/HTML5/CSS.</li><li> Conduct system analysis to determine implementation strategies and make recommendations for modifications or improvements.</li><li> Assist in performing tests to ensure quality results and utilize SQL to manipulate, retrieve, and store data effectively.</li><li> Utilize HTML5 and CSS to create attractive, responsive, and user-friendly web pages.</li><li> Debug software to identify and rectify problems in coding or system functionalities.</li><li> Coordinate and collaborate with teams and stakeholders to ensure the efficiency of the system integration.</li><li> Create technical documentation to guide users and to provide insight to fellow team members on the system functionality.</li></ul>
<p>Are you a problem-solving expert with a passion for technology and expertise in Windows, Active Directory, Intune, and IT support? Are you driven to provide stellar technical assistance and ensure smooth day-to-day operations for end users? If so, we encourage you to apply for the Desktop Support Technician role!</p>
Position: IT Support Specialist -- Direct Hire Permanent<br>Location: Greater Ames Area -- HYBRID<br>Salary: up to $55,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Are you an early-career IT professional looking for a role where you can learn, grow, and be mentored by a truly exceptional leader? This is your chance to join a growing IT team led by a collaborative, hands-on manager who’s known for developing talent and helping team members advance their careers.<br>This role offers the perfect blend of technical challenge, professional development, and mentorship. You’ll gain exposure to enterprise IT systems—including Microsoft 365, networking, ERP platforms, and cloud tools—while contributing to a team that values innovation, support, and continuous learning.<br>Why You’ll Love This Role:<br>• Mentorship-Driven Leadership: Work with a manager who leads by example, shares knowledge freely, and has a track record of helping team members grow into senior roles.<br>• Career Advancement: Build your skills across multiple technologies and take on increasing responsibilities as you grow.<br>• Flexible Work Environment: Enjoy a hybrid schedule with a mix of onsite collaboration and remote flexibility.<br>What You’ll Do:<br>• Serve as the first point of contact for technical support across Windows, Microsoft 365, networking, and ERP systems.<br>• Manage the IT ticket queue, triage issues, and provide Tier 1 support.<br>• Assist with account setup, password resets, MFA, and access requests.<br>• Deploy workstations, peripherals, and AV equipment.<br>• Support ERP user access and printing issues.<br>• Maintain IT documentation, SOPs, and a searchable knowledge base.<br>• Track IT assets and coordinate vendor repairs.<br><br>• What You Bring:<br>• 1–2 years of Help Desk or Desktop Support experience, or relevant certifications/training.<br>• Familiarity with Microsoft 365, Windows 10/11, Azure AD/Entra ID, and basic networking (TCP/IP, DNS, DHCP, VPN).<br>• Strong communication skills and a customer-first mindset.<br><br>Bonus Points For:<br>• Associate’s degree in IT or related field.<br>• Experience with Intune, Azure, Windows Server, or ERP.<br>• Certifications like CompTIA A+, Network+, or Microsoft Fundamentals.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>This is a 2nd Shift weekend opportunity (2-days off during the week), 5 days a week 8-hour shifts.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide hands-on technical support for desktops, laptops, mobile devices, printers, scanners, RF guns, and other warehouse-related equipment.</li><li>Install, configure, and troubleshoot Windows operating systems, Microsoft Office applications, and enterprise software.</li><li>Support barcode scanners, label printers, handheld RF devices, and other logistics technology critical to warehouse operations.</li><li>Perform routine maintenance, upgrades, and patching of hardware and software.</li><li>Troubleshoot network connectivity issues (wired and wireless) within the distribution center environment.</li><li>Ensure proper user account setup, password resets, and access control in Active Directory and other enterprise systems.</li><li>Assist with imaging, deployment, and replacement of hardware equipment.</li><li>Document incidents, resolutions, and technical procedures using the company’s ticketing system.</li><li>Partner with warehouse leadership and IT teams to resolve issues that may impact order fulfillment and productivity.</li><li>Provide training and end-user support to staff as needed.</li></ul><p><br></p>
Position: IT Support Specialist -- Direct Hire Permanent<br>Location: Greater Ames Area -- HYBRID<br>Salary: up to $55,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Are you an early-career IT professional looking for a role where you can learn, grow, and be mentored by a truly exceptional leader? This is your chance to join a growing IT team led by a collaborative, hands-on manager who’s known for developing talent and helping team members advance their careers.<br>This role offers the perfect blend of technical challenge, professional development, and mentorship. You’ll gain exposure to enterprise IT systems—including Microsoft 365, networking, ERP platforms, and cloud tools—while contributing to a team that values innovation, support, and continuous learning.<br>Why You’ll Love This Role:<br>• Mentorship-Driven Leadership: Work with a manager who leads by example, shares knowledge freely, and has a track record of helping team members grow into senior roles.<br>• Career Advancement: Build your skills across multiple technologies and take on increasing responsibilities as you grow.<br>• Flexible Work Environment: Enjoy a hybrid schedule with a mix of onsite collaboration and remote flexibility.<br>What You’ll Do:<br>• Serve as the first point of contact for technical support across Windows, Microsoft 365, networking, and ERP systems.<br>• Manage the IT ticket queue, triage issues, and provide Tier 1 support.<br>• Assist with account setup, password resets, MFA, and access requests.<br>• Deploy workstations, peripherals, and AV equipment.<br>• Support ERP user access and printing issues.<br>• Maintain IT documentation, SOPs, and a searchable knowledge base.<br>• Track IT assets and coordinate vendor repairs.<br><br>• What You Bring:<br>• 1–2 years of Help Desk or Desktop Support experience, or relevant certifications/training.<br>• Familiarity with Microsoft 365, Windows 10/11, Azure AD/Entra ID, and basic networking (TCP/IP, DNS, DHCP, VPN).<br>• Strong communication skills and a customer-first mindset.<br><br>Bonus Points For:<br>• Associate’s degree in IT or related field.<br>• Experience with Intune, Azure, Windows Server, or ERP.<br>• Certifications like CompTIA A+, Network+, or Microsoft Fundamentals.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>We are currently seeking an experienced, talented and committed Programmer with proficiency in SQL, Visual Basic (VB), HTML, HTML5, and CSS technologies. The ideal candidate will be proficient in developing, modifying, and maintaining software applications. Knowledge in C or C++ or C# will be highly desirable.</p><p><br></p><p>Primary Job Responsibilities:</p><p><br></p><p>Develop, modify, and maintain applications or systems written in Visual Basic, SQL, and HTML/HTML5/CSS.</p><p>Conduct system analysis to determine implementation strategies and make recommendations for modifications or improvements.</p><p>Assist in performing tests to ensure quality results and utilise SQL to manipulate, retrieve, and store data effectively.</p><p>Utilize HTML5 and CSS to create attractive, responsive, and user-friendly web pages.</p><p>Debug software to identify and rectify problems in coding or system functionalities.</p><p>Coordinate and collaborate with teams and stakeholders to ensure the efficiency of the system integration.</p><p>Create technical documentation to guide users and to provide insight to fellow team members on the system functionality.</p>
<p>We are looking for an experienced Lead QA Analyst to join our team on a long-term contract basis 100% remote. In this role, you will take the lead in ensuring the quality and functionality of software applications through strategic testing and collaboration. This position is ideal for someone who thrives in fast-paced environments, demonstrates proactive problem-solving abilities, and communicates effectively across all levels of management.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive test plans to ensure software quality and reliability.</p><p>• Lead quality assurance initiatives, including functionality, non-functional, regression, and data testing.</p><p>• Collaborate with cross-functional teams to identify, document, and resolve software defects.</p><p>• Conduct both manual and automated testing to validate system performance and functionality.</p><p>• Utilize advanced Smartsheet capabilities to organize and manage testing workflows.</p><p>• Engage with Duck Creek, Guidewire, and similar platforms to enhance testing strategies.</p><p>• Create visual tools to simplify complex problems and foster team understanding.</p><p>• Communicate effectively with stakeholders, including executive-level management, to provide status updates and insights.</p><p>• Demonstrate flexibility in adapting to rapid changes and prioritizing tasks in a dynamic environment.</p><p>• Ensure accurate and thorough representation of the company’s brand during client engagements.</p>
<p>Robert Half's marketing & creative client is looking for a Web Content Coordinator for a part-time, 3-month contract opportunity starting in early October This is a remote, 15-20 hour-per-week opportunity with a flexible schedule, and there is potential for the contract to be extended</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create and set up storefronts within BigCommerce, adhering to templates and company guidelines</li><li>Upload, organize, and maintain product images, descriptions, and pricing</li><li>Execute ongoing edits and updates as requested</li><li>Ensure storefronts are accurate, functional, and delivered on schedule</li><li>Collaborate with the Catalog & Web team to maintain consistency across web materials</li></ul>
<p>Olivia Quinlan from Robert Half is hiring for a skilled Help Desk Analyst II to join our team in Brockport, New York. This role involves providing technical support to over 2,600 users across 200+ locations, ensuring smooth operation of IT systems and resolving technical issues efficiently. The ideal candidate will excel in delivering detailed and timely assistance to end users while maintaining the integrity of IT systems.</p>
<p>Robert Half Technology is seeking a detail-oriented Systems & Network Migration Specialist to support an upcoming office/server room relocation project. This role will focus on auditing, documenting, and preparing network and server infrastructure for a smooth transition. </p><p><br></p><p><strong>Duration:</strong> Short-term contract </p><p><strong>Location:</strong> Bellevue, Washington (100% onsite)</p><p><strong>Pay rate:</strong> up to $50/hourly </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day tasks involving <strong>servers, racks, switches, firewalls, UPS, and circuits</strong>.</li><li>Trace and label cabling, confirm ISP demarcation points, and validate circuit details.</li><li>Compare existing documentation to current infrastructure, identifying discrepancies and safely flagging equipment for decommission.</li><li>Produce a comprehensive migration plan to the Tukwila site, including <strong>step-by-step sequencing, downtime expectations, and rollback procedures</strong>.</li><li>Develop and deliver a <strong>handoff-ready documentation package</strong> (network diagrams, IP/VLAN/DNS/DHCP details, dependency mapping) for execution by Help Desk/MSP teams.</li><li>Coordinate with remote Help Desk/MSP resources to ensure smooth execution of the relocation plan.</li></ul>
We are looking for a skilled Technical Support Engineer to provide expert assistance across infrastructure, cloud, and networking domains. This mid-level role is ideal for professionals who thrive on delivering technical solutions, tackling escalated challenges, and mentoring team members. The position offers a dynamic mix of project execution and proactive troubleshooting.<br><br>Responsibilities:<br>• Lead implementation of client infrastructure solutions, including servers, network devices, and cloud-based systems.<br>• Configure and manage migrations for Microsoft 365 services such as Exchange, Teams, and SharePoint.<br>• Deploy and resolve issues related to firewalls, VPNs, and wireless network setups.<br>• Address escalated technical issues across diverse IT environments and technologies.<br>• Collaborate with senior engineers to make informed decisions on system architecture and design.<br>• Provide guidance and mentorship to less experienced engineers while improving internal documentation and workflows.<br>• Drive successful delivery of client-facing projects and contribute to continuous process optimization.
