<p>We are looking for a dedicated Customer Service Representative to join our team in Lawrence, Indiana. In this position, you will play a vital role in supporting veterans by handling membership renewals, addressing inquiries, and ensuring excellent service delivery. This role requires strong communication skills and the ability to manage high call volumes during peak periods.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming calls and assist veterans with membership renewals and inquiries.</p><p>• Accurately input data from conversations into the system while maintaining attention to detail.</p><p>• Manage high call volumes efficiently, handling up to 150 calls per day during busy periods.</p><p>• Deliver exceptional customer service by addressing concerns and providing appropriate solutions.</p><p>• Ensure compliance with company policies and procedures while interacting with customers.</p><p>• Utilize Microsoft Word and Excel to perform basic office tasks and maintain documentation.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Maintain an attentive and empathetic demeanor during all interactions.</p><p>• Adapt to changing priorities and workloads, demonstrating flexibility in a fast-paced environment.</p>
<p>We are looking for a dedicated Bilingual Customer Service Representative to join our team in Wall, New Jersey. In this role, you will play a key part in helping clients navigate the complexities of benefit plans and open enrollment processes while enhancing employee engagement through strategic communication. This is a long-term contract position with extensive training provided, making it an excellent opportunity for individuals seeking to build their skills in the health insurance industry.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with open enrollment processes and address their inquiries regarding benefit plans.</p><p>• Provide accurate and efficient data entry for both numeric and alphanumeric information.</p><p>• Utilize Microsoft Outlook, Excel, and Word to manage communications, track data, and prepare reports.</p><p>• Collaborate with team members to ensure streamlined administration of client benefit plans.</p><p>• Deliver exceptional customer service by responding promptly and professionally to client needs.</p><p>• Participate in comprehensive training sessions to gain industry knowledge and enhance your skill set.</p><p>• Support the development of strategic communication initiatives aimed at improving employee engagement.</p><p>• Maintain organized records and ensure data accuracy within internal systems.</p><p>• Troubleshoot basic issues related to benefit administration and escalate complex matters as needed.</p><p>• Continuously adapt to new processes and tools introduced during the training and operational phases.</p>
We are looking for a dedicated Customer Service Representative to join our team in Liverpool, New York. In this Contract-to-Permanent position, you will play a vital role in ensuring a seamless experience for customers through effective communication and problem-solving. This role is an excellent opportunity for individuals passionate about providing exceptional service within the healthcare industry.<br><br>Responsibilities:<br>• Respond promptly to incoming calls, addressing customer inquiries and resolving concerns with professionalism.<br>• Process orders accurately and efficiently, ensuring all details align with customer needs.<br>• Maintain detailed records in electronic medical systems, adhering to data entry protocols.<br>• Handle both inbound and outbound calls, providing support and information as required.<br>• Collaborate with team members to ensure customer satisfaction and service consistency.<br>• Utilize basic medical terminology and abbreviations to communicate effectively with clients and healthcare professionals.<br>• Manage email correspondence, ensuring timely and accurate responses to customer inquiries.<br>• Adhere to company policies and procedures while delivering quality customer interactions.<br>• Provide exceptional support for healthcare-related inquiries, demonstrating knowledge of EMR systems.
We are looking for a dedicated Customer Service Representative to join our team in Binghamton, New York. In this long-term contract role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving concerns, and processing orders with precision and professionalism. This position offers the opportunity to contribute to a collaborative work environment within the Real Estate & Property industry.<br><br>Responsibilities:<br>• Deliver prompt, courteous, and accurate assistance to customers, contractors, and team members.<br>• Address customer inquiries and complaints with professionalism, utilizing effective problem-solving and de-escalation techniques.<br>• Educate customers on product features, benefits, and terminology to enhance satisfaction and drive sales.<br>• Process orders, quotations, and tickets using designated software systems while ensuring accuracy.<br>• Provide timely updates on product availability, delivery schedules, and shipment details.<br>• Recommend alternative products based on specifications, cost, or availability to meet customer needs.<br>• Support co-workers in troubleshooting and answering unresolved questions.<br>• Participate in training sessions to enhance skills and cross-train colleagues on various tasks.<br>• Ensure compliance with company policies and legal requirements while maintaining a safe and organized work environment.<br>• Monitor shipment schedules to guarantee timely deliveries and expedite orders when necessary.
<p>Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This Customer Service Representative position is based in a dynamic and fast-paced environment. This is an onsite opportunity working Monday to Friday based in Fairfax, Virginia. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. </p><p>Responsibilities:</p><p>• Handle both inbound and outbound customer calls.</p><p>• Proactively communicate with customers to address and resolve sales and service issues</p><p>• Identify and assess customers' needs to achieve satisfaction.</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication.</p><p>• Provide accurate, valid and complete information by using the right methods/tools.</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</p><p>• Follow communication procedures, guidelines and policies.</p><p>• Take the extra mile to engage customers.</p><p><br></p><p><br></p>
<p>Are you a welcoming, organized, and detail-oriented professional looking for your next career opportunity? Robert Half is currently partnering with a respected organization seeking a dedicated Front Desk Coordinator to be the first point of contact for their office. As the face of the company, you’ll play a key role in creating positive first impressions and maintaining seamless front desk operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and welcome visitors, clients, and employees with a professional and friendly demeanor.</li><li>Answer and direct incoming calls promptly while accurately relaying messages.</li><li>Manage the front desk area and ensure it remains clean, organized, and welcoming.</li><li>Handle scheduling, visitor logs, and managing access to meeting rooms.</li><li>Assist with general administrative duties, including filing, correspondence, and mail distribution.</li><li>Support other departments with clerical tasks based on activity needs.</li><li>Troubleshoot and resolve issues related to visitor inquiries or office equipment setup at reception.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
<p>We are looking for a meticulous and adaptable Senior Data Entry Clerk on a contract basis for a client in Kansas City, Missouri. In this role, you will be responsible for more than just entering data—you will analyze, categorize, and maintain accurate records while ensuring data integrity throughout various projects. This position requires critical thinking, attention to detail, and the ability to shift priorities seamlessly as tasks evolve.</p><p><strong>This position will be 30 HOURS PER WEEK- 10am-4:30pm, Monday-Friday ON-SITE! </strong></p><p><br></p><p>Responsibilities:</p><p>• Accurately input and organize data into designated systems while identifying trends and assigning appropriate categories.</p><p>• Perform data cleanup and ensure compliance with organizational standards across student records.</p><p>• Analyze system-generated reports to identify inconsistencies, gaps, or missing information.</p><p>• Take corrective actions to update accounts and resolve issues based on defined processes.</p><p>• Monitor data within systems like Banner, addressing discrepancies and maintaining accuracy.</p><p>• Adapt to changing project priorities and manage a combination of repetitive and unique tasks.</p><p>• Collaborate with stakeholders to understand project requirements and ensure data organization aligns with expectations.</p><p>• Escalate issues or seek clarification proactively to maintain workflow efficiency.</p><p>• Adhere to established procedures while suggesting improvements for enhanced process effectiveness.</p><p>• Support team efforts in maintaining clean and accurate data across all systems.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Boston, Massachusetts. In this role, you will be the first point of contact for customers, ensuring their inquiries are addressed efficiently and professionally. This position requires strong communication skills and a commitment to providing exceptional service.<br><br>Responsibilities:<br>• Handle a high volume of inbound calls, addressing customer inquiries and concerns with professionalism.<br>• Provide accurate information regarding products, services, orders, and company policies.<br>• Process customer orders and ensure accurate data entry into the system.<br>• Resolve customer issues effectively, escalating complex cases to the appropriate department when necessary.<br>• Maintain detailed and accurate customer interaction records to ensure seamless follow-ups.<br>• Assist with outbound calls as needed to follow up on customer requests or confirm order details.<br>• Collaborate with other team members to ensure consistent and high-quality customer service.<br>• Stay updated on company policies, procedures, and product offerings to better assist customers.<br>• Identify opportunities to improve customer satisfaction and recommend process enhancements.
<p>Manufacturing company is looking to add new members with a strong Customer Service mentality! Second shift Service Coordinators are needed to help customers navigate. These coordinators remain highly professional, courteous, and knowledgeable whilst working with customers and vendors alike.</p><p>Responsibilities:</p><p><br></p><p>• Provide excellent customer service while speaking with customers and vendors, in accordance with training</p><p>• Dispatch</p><p>• Resolve on-demand customer requests and provide customers with product and service information</p><p>• Communicate clear expectations of costs and estimated time of arrival</p><p>• Follow up with customers in a timely manner to keep them informed</p><p>• Create service estimates, complete billing process and collect payments</p><p>• Use sales skills to overcome customer objections and persuade prospects to proceed with service rather than shopping competitors</p><p>• Provide sales information to interested prospects and forward contact information to an Inside Sales team member when necessary</p><p>• Identify and escalate priority issues and route calls to appropriate resource</p><p>• Willingness to work in a team environment, provide support to other team members.</p><p>• Attend training to gain detailed knowledge of minor and major mechanical repairs</p><p>• Achieve monthly targets for close percentage, gross profit per job and other targets</p><p><br></p><p><br></p><p>Qualifications:</p><p>• Two-year Associated Degree preferred, minimum High School diploma </p><p>• Experience in (inbound and outbound) sales and customer service preferred</p><p>• Logistics coordinating</p><p>• Able to work under pressure and handle multiple requests</p><p>• Multi-tasking and Attention to detail are required</p><p>• This position requires sitting at a workstation carrying out a variety of both manual and computerized data entry and processing tasks </p><p>• Experience effectively using computers and learning new computer programs </p><p>• One weekend shift per week required</p><p><br></p>
<p>We are seeking a dedicated Customer Service Representative for our client in Baton Rouge, Louisiana. This is a long-term contract position, offering an excellent opportunity to provide outstanding support to our clients while collaborating with a dynamic team. The role involves a combination of customer interaction, administrative tasks, and technology-based responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing client inquiries and resolving concerns effectively.</p><p>• Manage outbound calls as needed to follow up with customers and ensure satisfaction.</p><p>• Utilize SAP software to update and retrieve customer data accurately.</p><p>• Perform data entry tasks to maintain organized and up-to-date records.</p><p>• Collaborate with team members to streamline customer service processes.</p><p>• Leverage Microsoft 365 tools to generate reports and manage communications.</p><p>• Shadow existing team members to familiarize yourself with workflows and procedures.</p><p>• Ensure all customer interactions align with company standards of professionalism and care.</p><p>• Assist in onboarding and training processes for new team members as needed.</p>
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota, on a long-term contract basis. In this role, you will play a vital part in ensuring customer satisfaction by managing order processes, addressing inquiries, and maintaining clear communication. This position offers an opportunity to work in a collaborative environment while honing your skills in customer service and administrative functions.<br><br>Responsibilities:<br>• Accurately enter and maintain customer orders using word processing and spreadsheet tools.<br>• Monitor order progress to ensure timely deliveries and adherence to forecasted commitments.<br>• Address customer inquiries and requests promptly, providing clear and detail-focused responses.<br>• Prepare concise reports, documentation, and correspondence with guidance from supervisors and experienced team members.<br>• Collaborate with team members to ensure seamless account coverage and efficient operations.<br>• Book customer orders in a timely and precise manner, ensuring data accuracy.<br>• Support the team in performing activities that improve workflow and enhance customer service.<br>• Maintain organized records and documentation to facilitate effective communication and reporting.<br>• Resolve routine customer concerns, escalating complex issues when necessary.
<p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.</p>
<p>We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this Contract-to-permanent position, you will play a key role in supporting patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent opportunity to bring your communication skills and problem-solving abilities to the healthcare industry. </p><p><br></p><p>** two weeks of training M-F 9-5 then the shift is 12pm-8pm</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing patient inquiries and concerns with professionalism and empathy.</p><p>• Make outbound calls to follow up on patient needs and provide timely updates.</p><p>• Accurately process and manage order entries, ensuring all details are documented correctly.</p><p>• Collaborate with team members to resolve customer issues and provide solutions.</p><p>• Maintain a thorough understanding of company policies and procedures to deliver consistent and accurate information.</p><p>• Utilize call center tools and systems to track and manage customer interactions.</p><p>• Uphold a high standard of service quality to enhance the patient experience.</p><p>• Identify opportunities for process improvements to streamline customer service operations.</p><p>• Communicate effectively with patients, healthcare providers, and internal teams to ensure a cohesive approach.</p><p>• Adhere to company guidelines and compliance standards in all interactions.</p>
<p>We’re seeking a Customer Service Representative for a growing company in Miami Gardens. This role is ideal for someone with prior customer service or office experience who enjoys helping others and thrives in a fast-paced environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Respond to customer inquiries via phone and email in a professional, timely manner</li><li>Process orders, update account information, and resolve customer issues</li><li>Communicate with internal departments to ensure customer satisfaction</li><li>Maintain accurate records and documentation of customer interactions</li><li>Provide administrative support as needed</li></ul><p><br></p>
We are looking for a Bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will provide exceptional support to policyholders, leveraging your communication skills to address inquiries and resolve issues effectively. This is a long-term contract position with opportunities for growth and development.<br><br>Responsibilities:<br>• Deliver outstanding customer service to policyholders through inbound and outbound calls, addressing inquiries and resolving service or claims-related issues.<br>• Assist customers who wish to cancel their insurance policies by highlighting product benefits and finding solutions to retain them.<br>• Collect and process premium payments, including past due amounts, while ensuring accurate data entry across multiple applications.<br>• Provide clear instructions and set expectations for policyholders, ensuring their needs are met.<br>• Consistently achieve departmental performance metrics, including quality standards, average handle time, and other KPIs.<br>• Conduct needs analysis assessments to determine policyholder requirements and offer appropriate solutions.<br>• Collaborate with team members and leadership to support process improvements and provide feedback.<br>• Exhibit professionalism and align with organizational values, demonstrating strong leadership traits.<br>• Adapt to various shifts within the designated work schedule as required.<br>• Undertake additional tasks as assigned to support organizational objectives.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. In this role, you will provide exceptional support to customers through various communication channels, ensuring their needs are met efficiently and professionally. This position is based in Encino, California, and offers an excellent opportunity to develop your skills in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, email, and other communication channels.<br>• Deliver excellent customer service by addressing concerns, providing accurate information, and resolving issues.<br>• Maintain thorough and organized records of customer interactions and follow-ups.<br>• Perform data entry tasks with precision to ensure accurate documentation of customer details and transactions.<br>• Schedule appointments and coordinate with relevant teams to meet customer requirements.<br>• Utilize VoIP systems effectively for seamless communication and call handling.<br>• Manage inbound and outbound calls with professionalism and attention to detail.<br>• Process orders and ensure timely entry into internal systems.<br>• Collaborate with team members to improve customer service processes and enhance satisfaction.<br>• Use Microsoft Excel and Word to create reports and maintain customer-related documentation.
<p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner.</li><li>Provide accurate information regarding products, services, policies, and account details.</li><li>Resolve customer issues efficiently, escalating complex matters when necessary.</li><li>Maintain detailed and accurate records of customer interactions in the CRM system.</li><li>Process orders, returns, and account updates as needed.</li><li>Collaborate with internal teams to ensure customer needs are met and issues are resolved quickly.</li><li>Follow company procedures and policies to maintain high service standards.</li></ul><p><br></p>
<p>We are looking for a detail-oriented and approachable Receptionist to provide front desk coverage for a three-day assignment. This contract role is ideal for someone who excels in customer service and enjoys creating a welcoming environment for visitors and staff. Located in Moline, Illinois, this position offers a chance to showcase your organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Warmly greet and assist visitors upon arrival, ensuring they feel welcomed and supported.</p><p>• Answer and direct incoming calls using a multi-line phone system with efficiency and professionalism.</p><p>• Maintain a clean and organized reception area to uphold a positive first impression.</p><p>• Provide general administrative support to staff and guests as needed.</p><p>• Manage inquiries and direct them to appropriate personnel in a timely manner.</p>
<p>A local company in Miami Gardens is seeking a Sales Support Specialist to assist the sales team in daily operations. This role is ideal for someone with office experience who is organized, detail-oriented, and eager to support a dynamic sales environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Assist the sales team with order processing and documentation</li><li>Prepare reports, presentations, and customer communications</li><li>Maintain accurate records of sales activities and customer interactions</li><li>Coordinate with other departments to ensure smooth operations</li><li>Provide general administrative support to the sales team</li></ul><p><br></p>
We are looking for a Front Desk Coordinator to join our team in Boulder, Colorado. This is a Contract position where you will play a crucial role in creating a welcoming and efficient environment for visitors and staff alike. The ideal candidate will bring exceptional organizational and interpersonal skills to ensure smooth daily operations.<br><br>Responsibilities:<br>• Greet and assist visitors with check-in procedures using an iPad system.<br>• Conduct background checks and facilitate QR code registration.<br>• Manage incoming and outgoing mail, including sorting and distribution.<br>• Answer and direct calls using a multi-line phone system.<br>• Provide concierge services to address visitor and staff inquiries.<br>• Maintain a meticulous and friendly demeanor while delivering excellent customer service.<br>• Utilize Microsoft Office Suite for administrative tasks and documentation.<br>• Support the team with general administrative duties as needed.<br>• Ensure the front desk area remains organized and presentable at all times.
<p>A high-end gift store located in Beverly Hills is looking for 2 Customer Service Specialists to start immediately. As our Customer Service Specialist, you will play a key role in ensuring clientele has a seamless experience in person, online, and by phone or email. You will be responsible for a variety of tasks, from handling orders, returns, back orders, complaints and damage claims. As the Customer Service Specialist, you will work onsite daily in Beverly Hills, and you must be available to work occasional weekends. Hours are 9:30am-6pm, parking is free, and pay is up to $25/hr.</p><p> </p><p>What You Will Do:</p><p>• Work with multiple operating systems to manage incoming, outgoing orders and point of sale transactions.</p><p>• Manage customer correspondence and ensure all communication is professional and timely. Maintain appropriate follow-through when necessary to build customer relationships.</p><p>• Partner with our sales team to ensure that all commitments to clients are being met and lend back-up sales support as needed.</p><p>• Assist clientele with returned merchandise and order cancelations, issuing refunds or credits based on our return policy.</p><p>• Coordinate with our buying office team on back orders to maintain accurate stock levels.</p><p>• Support our stockroom staff providing special handling instructions and managing the flow of merchandise from our warehouses.</p><p>• Perform data entry audits to ensure all account records are accurate and up to date and partner with our accounting team as necessary.</p><p>• Coordinate with our IT department to ensure that all e-commerce orders are paid in full prior to shipment.</p><p>• Partner with our marketing team for timely registry updates regarding product images.</p><p>• Work with our UPS representative to track missing packages and report damages to ensure we are reimbursed for the damaged or missing product.</p><p>• Communicate and schedule all engraving needs with our outside vendors and inspect merchandise for accuracy upon completion.</p><p>• Answer incoming switchboard calls and direct them to the correct contact person or department.</p><p> </p>
<p>We are looking for a success-driven Customer Service Representative to join a company in West Des Moines, IA. As part of this long-term contract position, you will serve as the first point of contact for members of various associations helping them with questions regarding their insurance policies. This position emphasizes professionalism, accuracy, and a solution-driven approach to customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from association members regarding their dental and vision coverage.</p><p>• Process payments and provide detailed information on rates and plans.</p><p>• Submit coverage changes and updates promptly and accurately.</p><p>• Direct members to insurance carriers for claim-related inquiries.</p><p>• Deliver exceptional service by addressing questions and concerns with professionalism.</p><p>• Maintain a thorough understanding of coverage policies to ensure accurate information is shared.</p><p><br></p><p>If you are looking to continue on in your customer service career, please apply today. 515.706.4974 or through our Robert Half website.</p>
<p>We are looking for an experienced Customer Service Representative to join an insurance company located in Urbandale, Iowa. This is a long-term contract position that requires a dedicated and detail-oriented individual to provide exceptional support to members of various retired teachers and public employee associations. The role is office-based and involves handling inquiries related to dental and vision coverage with a high level of accuracy and care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls from members regarding their dental and vision insurance coverage.</p><p>• Process payments and provide detailed information about rates and plan options.</p><p>• Assist members in making coverage changes and ensure all updates are accurately submitted.</p><p>• Redirect members to insurance carriers for claims-related inquiries.</p><p>• Deliver exceptional customer service while managing multiple systems and screens simultaneously.</p><p>• Maintain thorough documentation of all interactions for quality assurance.</p><p><br></p><p>If you are looking to continue on in your customer service career path, please apply today! Call 515.706.4974 or apply through our Robert Half website. </p>
<p>We currently have an opening for an articulate, highly skilled receptionist in a growing technical start-up company. The are looking to hire a Receptionist who is thorough and organized.</p><p><br></p><p>The right Receptionist for this is some who will:</p><p>· Greet visitors</p><p>· Answer all incoming phone calls</p><p>· Receiving, reviewing, and distributing incoming mail according to specified procedures</p><p>· Maintaining various office files and providing general office filing support</p><p>· Ordering office and kitchen supplies</p>
