We are looking for a detail-oriented Facilities Coordinator to join our team on a contract basis in Atlanta, Georgia. This role combines mailroom operations with coordination responsibilities, ensuring the seamless handling of mail distribution and other facility-related tasks. The ideal candidate will excel in both organizational and supervisory roles while maintaining strong relationships with stakeholders and vendors.<br><br>Responsibilities:<br>• Oversee daily mailroom operations, including sorting, distribution, and delivery of mail and packages.<br>• Coordinate incoming and outgoing courier services, working closely with postal providers such as FedEx and other delivery partners.<br>• Maintain accurate records of mail logs and tracking systems to ensure accountability.<br>• Supervise mailroom staff, establishing efficient workflows and procedures.<br>• Handle specialized deliveries such as certified mail, registered mail, and packages requiring signatures.<br>• Manage mail forwarding processes for employees who have relocated.<br>• Implement security protocols to safeguard sensitive mail and packages.<br>• Conduct site inspections, audits, and safety assessments to uphold building standards.<br>• Assist in the procurement and management of vendors and contractors to ensure high-quality service delivery.<br>• Support financial processes, including purchase order management and monthly accrual reporting.
<p>We are looking for an experienced Accounts Payable Manager to lead and optimize our accounts payable operations in Bellevue, Washington. This role involves supervising a team, streamlining processes, and ensuring efficient financial workflows. If you have a passion for leadership and efficiency, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the day-to-day operations of the accounts payable department, supervising a team of three.</p><p>• Implement and drive process improvements to enhance efficiency and accuracy in financial workflows.</p><p>• Ensure timely and accurate processing of invoices, payments, and reconciliations, including ACH transactions and check runs.</p><p>• Develop and maintain systems for coding invoices and automating accounts payable processes.</p><p>• Provide leadership and mentorship to the team, fostering a collaborative and high-performing work environment.</p><p>• Monitor and enforce compliance with company policies and financial regulations.</p><p>• Collaborate with other departments to address and resolve payment-related issues.</p><p>• Analyze accounts payable metrics and generate reports to support decision-making.</p><p>• Stay updated on industry trends and best practices to ensure the department remains innovative and competitive.</p><p><br></p><p>The salary range for this position is $120,000 to $150,000 + bonus.</p><p><br></p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>Life and Disability insurance</p><p>401k</p><p>21 days PTO</p><p>10 paid holidays</p>
We are looking for a skilled Accounting Manager/Supervisor to oversee and manage key financial operations within our organization. In this role, you will be responsible for ensuring the accuracy and integrity of financial data, preparing essential reports, and supporting audits. This is an excellent opportunity to contribute to a dynamic team in Manteno, Illinois.<br><br>Responsibilities:<br>• Lead and manage month-end close processes to ensure timely and accurate financial reporting.<br>• Oversee the maintenance and reconciliation of the general ledger to maintain financial accuracy.<br>• Prepare and review financial statements, ensuring compliance with relevant accounting standards.<br>• Support and coordinate external and internal audits, including providing necessary documentation and addressing audit queries.<br>• Reconcile complex accounts and resolve discrepancies to ensure financial data integrity.<br>• Supervise the preparation and posting of journal entries in line with company policies.<br>• Analyze financial data and provide insights to support decision-making processes.<br>• Collaborate with cross-functional teams to improve accounting processes and controls.<br>• Train and mentor accounting staff to ensure growth and adherence to best practices.
We are looking for an experienced Human Resources (HR) Manager to lead and oversee the development and implementation of HR policies, programs, and services. The ideal candidate will work closely with leadership to ensure compliance with employment laws, foster a positive workplace culture, and manage essential HR functions such as payroll, employee benefits, and recruitment. This position is based in Memphis, Tennessee, and offers an opportunity to make a meaningful impact on the organization.<br><br>Responsibilities:<br>• Manage and process biweekly payroll, including base salaries, commissions, and bonuses.<br>• Provide guidance to managers on disciplinary actions and termination procedures to ensure compliance and fairness.<br>• Ensure adherence to federal, state, and local human resources laws and regulations.<br>• Review and update employee policies and procedures regularly, ensuring clear communication to staff.<br>• Oversee employee benefits programs, including health, dental, disability insurance, retirement plans, and leave policies.<br>• Stay informed about updates in employment laws and adapt practices to maintain compliance.<br>• Maintain accurate employee records, including personnel files, performance appraisals, and job descriptions.<br>• Lead recruitment efforts, including interviewing and selecting candidates to fill open positions.<br>• Organize and manage onboarding programs to integrate new employees effectively into the company.<br>• Act as a liaison between employees and management to address concerns, resolve conflicts, and promote a positive work environment.
<p>Jamie Benway with Robert Half is looking for a detail-oriented Audit Manager to join our team in Camas, Washington. This role is ideal for someone with expertise in public accounting and auditing standards who is eager to support small to medium-sized businesses. The ideal candidate will bring leadership skills and technical proficiency to oversee audit processes and ensure compliance with industry regulations.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee audit engagements for small to medium-sized businesses, ensuring timely and accurate completion.</p><p>• Apply Generally Accepted Auditing Standards (GAAS) to conduct thorough reviews and assessments.</p><p>• Prepare annual tax provisions and provide guidance on tax-related matters.</p><p>• Collaborate with clients to identify financial risks and provide recommendations for improvement.</p><p>• Supervise and mentor audit team members, fostering growth and development.</p><p>• Ensure compliance with regulatory requirements and industry standards throughout the audit process.</p><p>• Communicate findings and insights effectively to clients and stakeholders.</p><p>• Develop and implement strategies to enhance audit efficiency and accuracy.</p><p>• Stay updated on changes in auditing and accounting regulations to maintain best practices.</p><p>• Build and maintain strong relationships with clients to support their financial goals.</p><p><br></p><p><strong>Salary Range: $80,000 – $100,000</strong></p><p><strong>Bonus: </strong>Discretionary Bonus</p><p><strong> </strong></p><p><strong> Benefits</strong></p><p><strong> Medical: </strong>Yes</p><p> Vision: Yes</p><p> Dental: Yes</p><p> Life & Disability Insurance: Yes</p><p> Retirement Plans:<strong> </strong>401k Match </p><p><strong> </strong></p><p><strong> Paid Time Off</strong></p><p> Paid Vacation: 2 weeks </p><p> Paid Holidays: Standard Holidays </p><p> Sick Leave:<strong> </strong>Yes </p><p><br></p><p>Please reach out to Jamie Benway with Robert Half to review this position. Job Order: 03600-0013262151</p><p><br></p>
We are looking for a Service Desk Team Lead to oversee and enhance service delivery operations in Houston, Texas. This role involves managing a team of service desk staff, ensuring timely and efficient issue resolution, and driving continuous improvement in IT support processes. The ideal candidate will possess leadership skills and technical expertise to maintain high-quality service standards.<br><br>Responsibilities:<br>• Lead and manage the daily operations of the service desk team to ensure efficient and effective support services.<br>• Monitor and analyze service desk performance metrics to identify areas for improvement.<br>• Develop and implement strategies to optimize service delivery processes and enhance customer satisfaction.<br>• Provide technical guidance and mentorship to team members, fostering growth and development.<br>• Oversee the resolution of technical issues, ensuring timely and accurate solutions.<br>• Collaborate with other departments to address service-related challenges and implement best practices.<br>• Manage communication with stakeholders to ensure transparency and alignment on service delivery goals.<br>• Maintain and update documentation for service desk procedures and knowledge base resources.<br>• Ensure compliance with ITIL standards and other relevant frameworks.<br>• Coordinate training programs to enhance technical skills and service desk capabilities.
We are looking for a dedicated and experienced Customer Service Manager to join our team in Richmond, Virginia. This role is vital in ensuring customer satisfaction, managing a dynamic customer service team, and overseeing order processing and compliance with regulatory standards. The ideal candidate will be detail-oriented, proactive, and committed to delivering high-quality service in a fast-paced wholesale distribution environment.<br><br>Responsibilities:<br>• Lead and manage the customer service team to maintain a positive and efficient work environment.<br>• Provide training and development opportunities for new and existing team members.<br>• Conduct annual performance evaluations to assess and enhance team effectiveness.<br>• Handle customer inquiries, complaints, and return authorizations with professionalism and promptness.<br>• Process purchase orders for domestic and international clients accurately and efficiently.<br>• Prepare invoices and support monthly billing activities.<br>• Ensure adherence to regulatory standards, including ISO 9001 requirements, in all order processing.<br>• Collaborate with sales, pricing, and other internal departments to address and fulfill customer needs.<br>• Assist with annual inventory activities, including reconciliation tasks.<br>• Support pricing updates and assist the Sales Department with generating customer reports.
We are looking for an experienced Customer Service Manager to oversee daily branch operations, drive sales growth, and lead a team in delivering exceptional customer service. In this role, you will ensure operational efficiency, compliance with regulations, and the promotion of a service-oriented culture through effective coaching and staff development. This is a Contract-to-Permanent position based in Stockton, California.<br><br>Responsibilities:<br>• Manage the daily operations of the branch, including teller activities, vault balancing, and customer service functions.<br>• Drive sales and revenue growth by promoting and selling a variety of bank products and services.<br>• Ensure compliance with regulatory requirements and maintain operational soundness within the branch.<br>• Supervise, coach, and develop branch staff to meet service expectations, policies, and procedures.<br>• Conduct regular one-on-one meetings and team discussions to set goals and address operational issues.<br>• Oversee hiring, training, and retention efforts to build a skilled and motivated team.<br>• Maintain staff schedules to ensure adequate coverage and efficient workflow.<br>• Address customer concerns by providing timely resolutions and maintaining high levels of confidentiality.<br>• Participate in community engagement and establish strong public relations with customers and local organizations.<br>• Perform audits and pre-audits to identify risks and ensure adherence to compliance procedures.
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
<p>We are looking for an experienced bilingual attorney fluent in Azerbaijani and English to join our legal team on a long-term contract basis. This role involves providing critical support to litigation processes, including document translation and review, while collaborating closely with case managers and associates. Based in New York, New York, this position offers an excellent opportunity for a licensed legal expert to leverage their linguistic and legal expertise.</p><p><br></p><p>Responsibilities:</p><p>• Translate and review legal documents accurately between Azerbaijani and English to ensure clarity and compliance.</p><p>• Collaborate with litigation case managers and associates to provide linguistic and legal support.</p><p>• Conduct research and assist in drafting motions, briefs, and discovery-related documents.</p><p>• Interpret legal materials and proceedings when required, ensuring precise communication.</p><p>• Maintain a thorough understanding of civil litigation processes to support case development.</p><p>• Ensure translated documents meet high legal standards and terminology requirements.</p><p>• Manage high workloads efficiently during busy periods while maintaining quality.</p><p>• Provide insights into Azerbaijani legal systems and practices when applicable.</p><p>• Uphold confidentiality and ethical standards in all translation and legal tasks.</p><p><br></p><p>The pay range for this position is 47.50 to 55.00. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p>
We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations.<br><br>Responsibilities:<br><br>• Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely resolution of issues.<br>• Administer and configure Exchange Online, SharePoint, Teams, and security policies within Microsoft 365.<br>• Oversee network settings including DNS, DHCP, VLANs, VPNs, and firewall configurations.<br>• Implement and manage email security measures such as SPF, DKIM, and DMARC for reliable email delivery.<br>• Utilize Microsoft Intune for device provisioning and policy enforcement.<br>• Troubleshoot hardware and software issues involving PCs, laptops, printers, and software installations.<br>• Foster client relationships by providing detail oriented, friendly support and training.<br>• Maintain detailed service tickets and IT documentation using ITSM tools.<br>• Assist with IT projects, including hardware installations, network setups, software migrations, and cloud deployments.<br>• Proactively identify and resolve potential IT problems before they escalate.
We are looking for a dedicated Operations Supervisor to oversee and enhance daily production activities in our manufacturing facility. In this Contract to permanent position, you will lead a team of technicians and assemblers, ensuring adherence to safety protocols, quality standards, and production schedules. This role offers an exciting opportunity to drive continuous improvement initiatives and contribute to the success of a dynamic and organized production environment.<br><br>Responsibilities:<br>• Manage and oversee daily operations, ensuring all production goals are met efficiently and on schedule.<br>• Assign tasks and optimize resource allocation to maintain smooth workflow and maximum productivity.<br>• Monitor and analyze production processes, addressing issues promptly to minimize downtime and waste.<br>• Implement and enforce quality control procedures to maintain high standards throughout the manufacturing process.<br>• Provide training and mentorship to team members, encouraging skill development and growth.<br>• Conduct regular performance evaluations, offering constructive feedback and resolving employee concerns.<br>• Maintain detailed and accurate production records, including metrics on output, quality, and material usage.<br>• Collaborate with cross-functional teams such as engineering, quality assurance, and supply chain to resolve operational challenges and improve processes.<br>• Identify opportunities for enhancing efficiency, reducing costs, and eliminating waste within the production cycle.<br>• Promote and enforce workplace safety by adhering to company policies and conducting routine safety audits.
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Sunday 8am - 5pm; Monday - Thursday 6am - 3pm</li><li><strong>Week 2:</strong> Sunday 8am - 5pm; Monday - Wednesday 6am - 3pm</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p>We are looking for a motivated Customer Service Supervisor to lead a dynamic team. This role offers an exciting opportunity to oversee customer service operations while ensuring exceptional service quality and efficiency. You will play a pivotal role in managing workflows, resolving inquiries, and driving process improvements. This position offers a competitive salary between $70,000 and $80,000. The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>Responsibilities:</p><p>• Oversee daily workflow and ensure customer service operations are running smoothly.</p><p>• Approve expedited shipping for replacements and warranty claims as necessary.</p><p>• Process order cancellations and warranty replacement orders using internal systems.</p><p>• Address and resolve representative inquiries to support issue resolution.</p><p>• Review and release orders placed on hold to maintain efficient processing.</p><p>• Create and process accounting-related documents for wholesale, dropship, and marketplace accounts.</p><p>• Identify and correct errors in orders, including line, header, and address discrepancies.</p><p>• Monitor queues and track inbound call volumes to optimize team responsiveness.</p><p>• Approve partial refunds and ensure proper documentation is maintained.</p>
We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, California. In this role, you will play a pivotal part in enhancing customer satisfaction, loyalty, and retention strategies for subscription-based beauty brands. The position requires a strong focus on operational excellence, vendor management, and collaboration across departments to drive impactful initiatives.<br><br>Responsibilities:<br>• Develop and implement customer experience and retention strategies to enhance satisfaction and engagement.<br>• Design and manage loyalty programs, including Surprise & Delight initiatives tailored to customer tenure and behavior.<br>• Oversee vendor operations and ensure adherence to quality standards through performance reviews and coaching.<br>• Optimize CX tools and platforms such as Zendesk, Ada, Shopify, and Recharge to improve efficiency and customer support.<br>• Analyze data trends and create actionable insights to address customer pain points and improve retention.<br>• Collaborate with Product, Marketing, and Creative teams to align customer experience with campaigns and brand strategies.<br>• Act as a key escalation point for complex customer issues, ensuring timely resolution and customer satisfaction.<br>• Monitor key performance metrics and provide regular reports to identify opportunities for improvement.<br>• Lead team meetings and contribute to performance reviews, emphasizing continuous growth and optimization.<br>• Partner with technical teams to recommend enhancements to processes and tools for better customer service delivery.
<p>We are looking for an experienced Customer Service Supervisor to join our client's team in Monroe County. In this role, you will oversee customer service operations, lead a team, and ensure the delivery of exceptional service within a manufacturing environment. This is a contract-to-long-term position offering the opportunity for growth within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and lead a customer service team to ensure high-quality interactions and efficient operations.</p><p>• Manage client accounts, ensuring accurate order processing and timely communication.</p><p>• Oversee the intake and implementation of new orders into NetSuite or Oracle software systems.</p><p>• Coordinate with production and inventory teams to monitor order progress and resolve any discrepancies.</p><p>• Maintain and manage distributor agreements across specialized industries.</p><p>• Collaborate with cross-functional teams to address customer inquiries and develop effective solutions.</p><p>• Ensure compliance with company policies and contractual obligations.</p><p>• Identify and implement process improvements to enhance customer satisfaction and team performance.</p><p>• Provide hands-on support during customer shows and foster strong client relationships through occasional travel.</p><p>• Track and manage data using various software tools to maintain accuracy and efficiency.</p><p>FOR IMMEDIATE CONSIDERATION PLEASE CONTACT: Kelly Fellows 865-370-2219</p>
<p>We are looking for a highly motivated Inside Sales Representative to join our team in Minneapolis, Minnesota. This Contract-to-Permanent position offers an exciting opportunity to engage with enterprise clients and contribute to our business development efforts. The ideal candidate will have a strong background in inside sales, B2B SaaS, and customer relationship management.</p><p><br></p><p>Responsibilities:</p><p>• Deliver compelling messages to promote effective business strategies, including planning, forecasting, modeling, and budgeting.</p><p>• Identify and follow up on leads with relevant experience, utilizing sales marketing techniques to establish rapport and build relationships.</p><p>• Conduct value-driven discussions with prospects to understand their needs and present tailored solutions.</p><p>• Collaborate with field sales teams to create and implement Account Based Sales Development strategies that target the right audience at the right time.</p><p>• Schedule initial meetings and product demonstrations for the direct sales team with enterprise clients worldwide.</p><p>• Meet and exceed weekly and monthly sales targets, including forecasts, call objectives, and other key performance metrics.</p><p>• Build and maintain a robust sales pipeline, ensuring consistent outreach and follow-up.</p><p>• Utilize Salesforce tools and platforms to manage customer data, track interactions, and optimize sales processes.</p>
<p>We are looking for an experienced ERP Admin to join our team in the West suburbs on a Contract-to-Permanent basis. In this role, you will play a pivotal role in supporting NetSuite implementations, optimizing workflows, and aligning ERP systems with organizational goals. The ideal candidate thrives in a collaborative environment, has strong communication skills, and is skilled in training and troubleshooting ERP systems.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate NetSuite implementation by coordinating efforts between vendors and internal teams to ensure alignment with business objectives.</p><p>• Analyze and document business processes, identifying opportunities for system enhancements and improved workflows.</p><p>• Collaborate with cross-functional teams including finance, IT, sales, and operations to address challenges and propose solutions.</p><p>• Deliver comprehensive training sessions and create user-friendly materials to support ERP adoption among diverse user groups.</p><p>• Troubleshoot technical issues within the NetSuite environment and work closely with technical teams to resolve system errors.</p><p>• Oversee data migration efforts, ensuring accuracy and integrity across NetSuite Financials and organizational modules.</p><p>• Partner with functional and technical teams to integrate workflows seamlessly across multiple systems.</p><p>• Maintain detailed documentation of system requirements, workflows, and technical updates.</p><p>• Develop customized reports and dashboards using tools like Power BI to meet stakeholder needs.</p>
