<p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
<p>We are looking for a dedicated and detail-oriented Inside Sales Representative to join our team in Oxnard, California. In this long-term contract position, you will play an integral role in supporting outside sales efforts, managing customer accounts, and ensuring smooth order processing. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional customer service.</p><p><br></p><p>Experience in the Manufacturing or similar industry is a HUGE PLUS!</p><p><br></p><p>Responsibilities:</p><p>• Accurately input customer sales orders into the system while ensuring timely processing.</p><p>• Prepare and deliver quotes based on customer inquiries and specifications.</p><p>• Collaborate with outside sales representatives to follow up on leads and convert them into successful sales.</p><p>• Maintain meticulous records of quotes, orders, and customer communications using Excel for tracking and organization.</p><p>• Build strong relationships with repeat customers by addressing their needs and ensuring satisfaction.</p><p>• Handle detailed product data, including extensive part numbers, with precision and attention to detail.</p><p>• Provide post-sales support to ensure smooth resolution of any issues or concerns.</p><p>• Assist with inbound and outbound sales activities to drive growth and meet company goals.</p><p>• Coordinate with internal teams to ensure seamless order fulfillment and customer satisfaction.</p>
<p>We’re partnering with John Deere to find their next Employee Experience Representative! This HR support role is part of the Human Resources Operations Center (Ask HR) and plays a key part in delivering top-tier service to employees and internal HR teams. The position offers a hybrid schedule — 4 days onsite and 1 day remote — following 2–3 months of onsite training.</p><p><br></p><p>Interested? Apply today or contact Christin, Erin, or Lydia at (563) 359-3995 to learn more!</p><p><br></p><p>Key Responsibilities:</p><p>-Provide responsive, professional support for HR processes and inquiries</p><p>-Support HR functions like onboarding, internal transfers, record maintenance, and training administration</p><p>-Handle sensitive information with confidentiality</p><p>-Collaborate on process improvements and efficiency initiatives</p><p>-Ensure service levels are consistently met or exceeded</p>
<p>We are looking for a Call Center Specialist to join our team in Las Vegas, Nevada. In this Contract-to-permanent position, you will play a critical role in delivering exceptional customer service to our clients. This role is ideal for someone with strong communication skills and the ability to work in a fast-paced, dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to customers by addressing inquiries, troubleshooting issues, processing orders, and offering technical solutions.</p><p>• Accurately document customer interactions and maintain up-to-date records in the system.</p><p>• Collaborate with team members to ensure timely and effective resolution of customer concerns.</p><p>• Participate in a rotating weekend schedule to ensure consistent customer support availability.</p><p>• Utilize customer service software and tools effectively to enhance the customer experience.</p><p>• Demonstrate a commitment to delivering superior service and maintaining an attentive and meticulous demeanor in all interactions.</p><p>• Follow company policies and procedures to achieve key performance metrics and uphold service standards.</p><p>• Attend and actively engage in the comprehensive training program to build skills and knowledge required for the role.</p><p>• Contribute to a positive team environment by sharing insights and supporting colleagues.</p><p>• Adapt to high-volume call center operations and handle multiple customer interactions efficiently.</p>
<p>Robert Half Contract Finance and Accounting team is looking for a dedicated and customer-focused Financial Services Representative to join a small credit union here in Reno, Nevada. In this Contract to permanent position, you will play a key role in building strong financial relationships with members while delivering exceptional service. If you thrive in a fast-paced, goal-oriented environment and have experience in financial services, this opportunity is ideal for you.</p><p><br></p><p>Responsibilities:</p><p>• Provide detail-oriented and courteous service to credit union members, ensuring their needs are met efficiently and accurately.</p><p>• Promote and sell credit union products and services, including insurance offerings, to meet monthly sales targets.</p><p>• Open new accounts and assist members with account maintenance, providing them with all necessary membership information.</p><p>• Process member transactions such as loan payments, share withdrawals, check requests, and line of credit advances.</p><p>• Maintain a thorough understanding of credit union loan policies and educate members about their options.</p><p>• Calculate loan terms, rates, and payment amounts, ensuring accuracy and adherence to lending guidelines.</p><p>• Monitor and maintain compliance with banking regulations, including the Bank Secrecy Act, Patriot Act, and other applicable programs.</p><p>• Participate in business development activities to support branch growth and team success.</p><p>• Handle member inquiries, complaints, and requests, resolving issues or directing them to the appropriate team member.</p><p>• Maintain accurate sales tracking reports and follow through on loan applications </p>
We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. This long-term contract position offers the opportunity to work in a hybrid schedule and develop expertise in financial recovery processes, ensuring compliance and quality service delivery. The ideal candidate will play a key role in resolving returned items, supporting clients, and maintaining adherence to regulatory standards.<br><br>Responsibilities:<br>• Process and resolve bank-returned items with accuracy and efficiency, ensuring compliance with company guidelines.<br>• Deliver attentive customer service to both internal and external clients while minimizing risk exposure.<br>• Educate clients and branches on resolution procedures and alternative service options when required.<br>• Develop and maintain knowledge of company products, including Taxpay, Direct Deposit, Garnishments, 401(k), Workers’ Compensation, and other offerings.<br>• Research and address product and service issues reported by clients, ensuring timely and effective resolutions.<br>• Collaborate with mentors to manage daily payment and payroll hold reports, maintaining accuracy and preventing penalties.<br>• Evaluate client accounts to determine approved services and mitigate potential risks to the company.<br>• Participate in ongoing training to enhance skills and ensure adherence to regulatory standards, including the Fair Debt Collections Practices Act.<br>• Handle client objections effectively, aiming to recover lost revenue while adhering to established procedures.
<p>We are looking for a detail-oriented Healthcare Installation Representative to join our team in Wausau, Wisconsin. In this role, you will provide essential support in administrative functions while collaborating closely with healthcare professionals. This is a long-term contract opportunity ideal for someone who thrives in a dynamic environment and is committed to delivering excellent service. Must have healthcare experience! </p><p><br></p><p>Responsibilities:</p><p>• Handle customer inquiries with professionalism, ensuring timely and accurate responses.</p><p>• Perform data entry tasks with precision to maintain accurate records and documentation.</p><p>• Manage inbound calls and provide relevant information about healthcare benefits.</p><p>• Support benefit functions by processing renewals and assisting with COBRA administration.</p><p>• Execute clerical duties such as inventory tracking and organizing documentation.</p><p>• Coordinate video calls and phone interviews to facilitate communication with team members and clients.</p><p>• Assist with offshore operations and related administrative activities.</p><p>• Ensure compliance with healthcare regulations, including TRICARE and HealthCare.gov guidelines.</p><p>• Maintain effective communication with internal and external stakeholders to support team objectives.</p><p>• Utilize time management skills to prioritize tasks and meet deadlines efficiently.</p>
<p>We are looking for a dedicated Inside Sales Representative to join our Client team in McHenry, Illinois for a Warehouse Distribution Center. This role is integral to ensuring smooth communication between our operations and customers, while maintaining excellent service standards. The position focuses on building strong relationships with clients and supporting various operational and administrative tasks. </p><p><br></p><p>Compensation: $60k-$65k </p><p>Monday-Friday – Onsite</p><p>7:30am-4:00pm </p><p>Benefits: Medical, and Dental 10 days PTO, 10 paid holidays, 5 sick days</p><p><br></p><p>Responsibilities:</p><p>• Act as the key point of contact for customers, addressing their needs and ensuring satisfaction through effective communication.</p><p>• Develop and maintain long-term relationships with customers by fostering trust and open dialogue.</p><p>• Prepare and issue accurate quotations for new orders based on customer requests.</p><p>• Maintain and update trackers while leading review meetings to ensure operational efficiency.</p><p>• Process customer orders, place internal purchase requests, and monitor on-time delivery performance.</p><p>• Coordinate operations review meetings with customers to address concerns and improve service.</p><p>• Manage inventory levels to balance sufficient supply with the avoidance of excess stock.</p><p>• Schedule and oversee incoming shipments from international sourcing locations and outgoing shipments to customers.</p><p>• Participate in continuous improvement initiatives to enhance operational processes.</p><p>• Assist with warehouse duties</p>
We are looking for a dedicated Customer Experience Specialist to join our team in San Jose, California. In this contract role within the medical devices industry, you will play a key part in ensuring a seamless onboarding experience for customers, from the point of sale to full system integration. This position involves coordinating installations, managing schedules, and resolving customer concerns while maintaining high standards of service excellence.<br><br>Responsibilities:<br>• Coordinate the delivery, installation, and clinical scheduling processes to ensure customers experience a smooth onboarding journey.<br>• Manage sales orders, track progress, and provide timely updates to customers regarding the status of their orders.<br>• Collaborate with cross-functional teams, including sales, finance, logistics, and engineering, to meet customer needs efficiently and accurately.<br>• Address and resolve customer issues related to shipping, installation, or clinical training, ensuring minimal disruptions.<br>• Proactively identify potential delays and implement solutions to maintain the flow of operations.<br>• Maintain and update detailed records of customer interactions, onboarding statuses, and feedback within the CRM system.<br>• Contribute to continuous improvement efforts by suggesting process optimizations based on customer feedback and operational insights.<br>• Coordinate schedules for Customer Engineers and Clinical Trainers to ensure timely installations and training sessions.<br>• Escalate complex issues to management as needed to achieve swift resolutions.<br>• Uphold company standards and policies while delivering exceptional customer service.
We are partnering with a local manufacturing company to permanent an on-site Sales Coordinator, working Monday through Friday from 8 AM to 5 PM. This role plays a key part in supporting sales representatives and distributors through routine communication and coordination tasks. Responsibilities include preparing materials for pre-sales outreach, organizing contact lists to help grow the sales pipeline, and conducting warm calls and follow-ups to engage leads and maintain strong relationships with distributors and end users. The Sales Coordinator will monitor shared inboxes, respond professionally to routine inquiries via email and phone, and escalate complex issues to senior staff when needed. Additional duties involve sending out timely sales-related reports to stakeholders, assisting with basic data entry and organization of customer and lead records in SAGE CRM, and supporting the preparation of machinery quotations by formatting and organizing relevant data. The role also includes collaborating with internal departments such as sales and logistics to assist with order processing tasks, and contributing to special projects aimed at improving sales processes.
<p>A well-established healthcare provider in Solana Beach is seeking a Patient Services Representative to join their front office team. This role is ideal for someone with strong administrative skills and a background in medical office operations. The organization is known for its patient-centered care and supportive work environment. As the first point of contact for patients, you’ll be responsible for ensuring a smooth and welcoming experience while managing essential administrative tasks.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Greet and check in patients with professionalism and empathy.</li><li>Schedule appointments and manage provider calendars.</li><li>Verify insurance and collect co-pays.</li><li>Maintain accurate patient records and update EMR systems.</li><li>Answer phones and respond to patient inquiries.</li><li>Coordinate with clinical staff to ensure timely patient flow.</li></ul><p><br></p>
We are looking for a dedicated Product Support Specialist to join our team in Dallas, Texas, on a long-term contract basis. In this role, you will focus on enhancing agent experiences, resolving user concerns, and guiding individuals through technical solutions and features. As part of a dynamic team in the insurance industry, you will play a critical role in delivering innovative support and ensuring seamless communication and functionality for agents and internal teams.<br><br>Responsibilities:<br>• Serve as a primary advocate for agents, sales staff, and internal teams by addressing their needs and concerns.<br>• Collaborate with management to design and prioritize features and user stories based on agent feedback and operational requirements.<br>• Assist in developing carrier inbound data processes for sales readiness reports, agent profiles, and new product support.<br>• Provide analytical support to create actionable sales reports, dashboards, and insights for agents and teams.<br>• Participate in product visioning and roadmap discussions to drive initiatives like sales enablement and digital transformation.<br>• Guide agents in testing and utilizing specific product features to enhance their experience.<br>• Investigate and report product issues by simulating user scenarios and analyzing functionality.<br>• Maintain and update internal databases with records of technical issues and user interactions.<br>• Monitor and respond to agent complaints on social media, offering timely support and solutions.<br>• Share feedback-driven feature requests and effective resolutions with team members to improve processes.
<p>Robert Half is representing a client in search of a Service Coordinator to join their property management division. The ideal candidate is dependable, detail-oriented, and a self-starter, with excellent customer service skills and the ability to collaboratively support the property management team. To learn more about this role, please call Melissa Tree at 808.452.0254. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer tenant service calls and dispatch service personnel as instructed by the Property Manager.</li><li>Organize, file, and maintain property-related documentation, such as Certificates of Insurance (COIs), lease agreements, and expense documents, in electronic storage systems.</li><li>Assist with property inspections and maintain follow-up records to address unresolved issues promptly.</li><li>Track tenant service requests, ensure completion, and monitor service response times.</li><li>Aid in budgeting and reforecasting by organizing vendor contracts, cost histories, and service-related logs.</li><li>Support capital improvement planning by updating project schedules and timelines.</li><li>Monitor recurring expenses, follow up on missing invoices, and track related activities.</li><li>Update and manage relevant databases, including mailing lists, tenant contacts, and client details.</li><li>Draft, distribute, and manage correspondence, reports, and other property-related documents.</li><li>Track critical property deadlines, such as tax filings, permits, and compliance testing (e.g., fire alarms, elevators).</li><li>Coordinate with vendors, utility providers, and tenants to address issues and maintain relationships.</li><li>Manage certificates of insurance and other key documents, including lease summaries.</li><li>Assist with rent collection, minor account discrepancies, and tenant relations.</li><li>Facilitate the bid process for contracted services.</li><li>Work on special projects under the direction of the Property Manager.</li><li>Liaise with building staff and contractors, such as janitorial, security, and landscaping service providers.</li><li>Calculate utility chargeback amounts based on sub-meter readings.</li><li>Compile and organize reports for distribution.</li><li>Handle other duties as assigned by the Property Manager.</li></ul><p><br></p>
<p>Do you excel at delivering outstanding customer experiences and creating meaningful connections? Are you fluent in Spanish and English with a talent for problem-solving and fostering customer loyalty? Our client is seeking a Spanish Bilingual Customer Experience Specialist to provide exceptional service to a diverse customer base. This role blends communication, empathy, and efficiency, allowing you to support customers and contribute to the success of a mission-driven organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong> Deliver excellent service by answering inquiries, resolving issues, and offering solutions to customers via phone, email, and other communication platforms—both in Spanish and English.</li><li><strong>Problem-Solving:</strong> Actively listen to customer concerns and address them with empathy, patience, and efficiency while providing clear guidance.</li><li><strong>Bilingual Support:</strong> Serve as the primary contact for Spanish-speaking customers, ensuring cultural sensitivity and effective communication.</li><li><strong>Data Management:</strong> Maintain accurate records of customer interactions and resolutions using CRM systems.</li><li><strong>Feedback Collection:</strong> Capture customer feedback and identify trends to help improve processes and service delivery.</li><li><strong>Collaborative Communication:</strong> Partner with internal departments to escalate issues, streamline workflows, and align customer needs with company goals.</li><li><strong>Customer Retention:</strong> Build rapport with repeat customers, maintaining relationships that foster satisfaction and loyalty.</li><li><strong>Brand Representation:</strong> Uphold the organization’s mission, values, and reputation in your interactions with customers.</li></ul><p><br></p>
<p>We are looking for a Membership Enrollment Representative to join our client's team in Warren, Massachusetts. In this long-term contract role, you will play a pivotal part in supporting Medicare enrollment processes, particularly during the busy Annual Enrollment Period. You will be responsible for handling membership transactions, addressing inquiries, and ensuring accurate communication with members and stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Process Medicare enrollments, plan changes, and disenrollments with precision and efficiency.</p><p>• Review and prepare Medicare Advantage letters for mailing, ensuring accuracy and compliance.</p><p>• Investigate returned mail, update member addresses, and perform outreach to resolve undeliverable mail issues.</p><p>• Manage and process Personal Designated Representative forms, ensuring proper documentation and indexing.</p><p>• Conduct outbound calls to prospects and members to verify eligibility and address inquiries.</p><p>• Collaborate with internal teams to provide timely and accurate responses to stakeholder questions.</p><p>• Maintain meticulous records and ensure data entry tasks are completed with attention to detail.</p><p>• Support the Medicare Enrollment team during peak periods to ensure timely completion of tasks.</p><p>• Utilize administrative skills to organize mailing lists and coordinate mass mailings effectively.</p><p>• Provide exceptional customer service to beneficiaries, members, and internal stakeholders.</p>
About the Position This role is integral to creating a positive experience for patients by ensuring smooth registration, admission, and scheduling processes. As a Patient Access Representative, you will act as the first point of contact for patients, assisting them with inquiries, verifying information, and contributing to an efficient healthcare environment. <br> Key Responsibilities: Welcome and register patients in a friendly and detail oriented manner. Verify patient information, eligibility, and insurance coverage. Schedule appointments and coordinate changes as necessary. Provide support for patient admissions, including detailed record entry and verification. Communicate with healthcare providers to resolve scheduling and access issues. Manage patient inquiries related to billing, insurance, and services offered. Maintain accurate patient records and comply with data privacy regulations. Address patient concerns and escalate issues to appropriate departments as needed.
<p>The <strong>Signing Services Coordinator</strong> is responsible for managing and coordinating the end-to-end processing of signing services for the company’s customers by building and maintaining strong relationships with both customers and signing agents. The role emphasizes meeting customer expectations while managing vendor performance and controlling costs, as well as ensuring compliance with company standards and industry best practices. </p><p><br></p><p><strong> Key Responsibilities: </strong>Oversee and manage a network of signing agents to ensure a detail oriented and exceptional customer experience. Monitor and process signing service assignments daily to ensure alignment with customer expectations regarding turnaround times and quality standards. Recruit, vet, and onboard experience in signing agents while maintaining up-to-date records of licensing, background checks, errors & omissions (E& O) insurance, certifications, and other required documentation. Negotiate fees with signing agents to increase service efficiency while controlling costs. Ensure compliance with vendor communication standards, fee management policies, and the appropriate use of technology tools. Assign signing service tasks based on factors such as agent qualifications, fees, turnaround times, and past performance metrics. Address correction requests, rework cases, and customer inquiries promptly and professionally. Establish and uphold quality control standards to meet or exceed customer and industry requirements. Actively support department quality control efforts and ensure signing services are processed within compliance guidelines. Maintain accurate records within the company’s tracking systems and monitor incoming service requests in alignment with department processes. Foster clear and courteous communication between vendors and customers, managing status updates in a timely manner. Collaborate with internal quality control teams to set expectations and enforce compliance protocols. This role plays a vital part in ensuring operational efficiency, cost control, and exceptional customer satisfaction while maintaining strong partnerships across both the customer base and signing agent network. The Signing Services Coordinator ensures that all processes are handled with meticulous attention to detail and adherence to performance standards.</p>
<p>We are looking for a dedicated Sales Assistant to join our team in Lombard, Illinois, on a contract basis. This role involves supporting sales operations by ensuring smooth communication with clients and accurate data management. If you enjoy working in a sales-driven environment and have excellent organizational skills, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Conduct outbound calls to clients, including previous customers, to discuss orders and services.</p><p>• Utilize a specialized calendar program to perform light computer-based tasks.</p><p>• Engage with church administrators and other business representatives to maintain strong client relationships.</p><p>• Assist the primary sales representative in managing workload and meeting deadlines.</p><p>• Perform accurate data entry to ensure records are up-to-date and organized.</p><p>• Provide excellent customer service while addressing inquiries or issues.</p><p>• Collaborate with team members to ensure seamless sales operations.</p><p>• Maintain confidentiality and professionalism in all client interactions.</p><p>• Adhere to company policies and procedures while performing assigned tasks.</p><p><br></p><p>The salary range for this position is $20/hr to $21/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
We are looking for a dedicated Collections Specialist to join our team in Moon Township, Pennsylvania. This Contract-to-Permanent position offers an excellent opportunity to work in the transport industry, focusing on credit and collections activities for assigned customer portfolios. The role involves managing account balances, resolving payment discrepancies, and analyzing account performance to ensure effective credit management.<br><br>Responsibilities:<br>• Organize and maintain credit and collections processes for assigned customer portfolios, ensuring accurate documentation and coordination.<br>• Utilize electronic file systems to retrieve and review documents related to invoicing disputes, and manage corrections such as rebills, misapplied payments, and freight bill adjustments.<br>• Prepare monthly summaries of portfolio collections progress and participate in reviews with the department manager to address escalated issues and strategize collection approaches.<br>• Conduct periodic evaluations of customer accounts to assess credit limits in relation to revenue trends, collaborating with agents and business development teams as needed.<br>• Investigate short-paid invoices and coordinate with agents, business development executives, and carrier services to implement necessary revisions or chargebacks.<br>• Assist the accounting department in gathering customer payment remittance details to support portfolio activities.<br>• Develop and maintain effective communication with shippers and agents to address account discrepancies and provide exceptional customer service.<br>• Collaborate with billing and accounting teams to ensure accurate processing of corrections and adjustments.<br>• Support the department manager in devising strategies for utilizing third-party collection agencies when necessary.<br>• Perform additional duties as assigned to meet departmental and organizational goals.
<p><strong>Job Title: Front Desk Representative (Contract)</strong></p><p><strong>Location: Iowa City, Iowa</strong></p><p><strong>Description:</strong></p><p>We are seeking a friendly and organized Front Desk Representative to join our client's team on a <strong>short-term contract</strong> basis. Acting as the "Director of First Impressions," the ideal candidate will play a pivotal role in creating a welcoming environment for visitors, handling phone calls, and assisting with various clerical tasks. If you have excellent communication and organizational skills, this is an excellent opportunity to showcase your talents while contributing to the success of a dynamic company in Iowa City.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist clients and visitors with a friendly and professional demeanor, ensuring a seamless first impression.</li><li>Answer incoming phone calls promptly, routing them to the appropriate departments or providing accurate information as needed.</li><li>Manage daily administrative tasks, such as data entry, filing, scanning documents, and organizing office materials.</li><li>Assist with scheduling appointments, managing calendars, and coordinating meetings.</li><li>Maintain a clean and organized front desk and reception area.</li><li>Provide high-quality customer service to internal staff and external stakeholders.</li><li>Support additional clerical tasks and special projects as requested.</li></ul><p><br></p>
<p>Michelle Espejo with Robert Half Financial Services is recruiting for a <strong>Client Service Associate </strong>at a <strong>Wealth Management Firm</strong>. This is a full-time permanent role based in <strong>San Jose.</strong></p><p><br></p><p>Join a thriving wealth management firm known for its rapid growth, exceptional service, and innovative technology. The firm offers great career development opportunities, competitive compensation, and a supportive, team-oriented environment.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Providing excellent service to clients.</li><li>Helping out in client meetings.</li><li>Keeping up-to-date with client documentation.</li><li>Adhering to regulatory rules.</li><li>Processing client transactions accurately and punctually.</li><li>Assisting in web calls and international banking support.</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
We are looking for a highly organized and detail-oriented Logistics Clerk to join our team in Haltom City, Texas. In this long-term contract position, you will play a key role in managing customer accounts, ensuring timely responses to inquiries, and maintaining high standards of customer service. This role requires a proactive approach to problem-solving and a commitment to delivering exceptional service in a dynamic, fast-paced environment.<br><br>Responsibilities:<br>• Oversee and manage multiple customer accounts, ensuring all interactions and processes align with company standards.<br>• Handle logistics, contract management, and customer relations to maintain smooth operations and foster positive relationships.<br>• Communicate effectively with internal and external customers through both written and verbal channels.<br>• Process order entries from purchase orders and create accurate quotes following established procedures.<br>• Review contracts for accuracy, resolve discrepancies, and ensure compliance with company policies and guidelines.<br>• Utilize enterprise systems, such as SAP, to input and extract material data efficiently and accurately.<br>• Maintain and organize customer files using tools like SharePoint, ensuring records are up-to-date and accessible.<br>• Identify potential risks in contract changes and recommend solutions to mitigate impacts.<br>• Collaborate on special projects, addressing challenges and implementing improvements as needed.<br>• Stay informed about company products and procedures to provide accurate information and support to customers.
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
We are looking for motivated individuals to join our team as Outbound Sales representatives in Buford, Georgia. This is an exciting Contract to Permanent opportunity that offers competitive hourly pay and commission potential. The role is ideal for candidates with strong communication skills and a passion for delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, addressing customer inquiries and resolving issues efficiently.<br>• Engage with clients via direct phone calls to promote products and services, ensuring a positive and attentive interaction.<br>• Handle inside sales tasks, including managing leads, closing sales, and meeting or exceeding sales targets.<br>• Maintain accurate records of customer interactions and sales activities in the company's CRM system.<br>• Collaborate with team members to identify opportunities for improving sales strategies and processes.<br>• Demonstrate a thorough understanding of the company's products to provide informed recommendations and solutions to customers.<br>• Participate in training sessions and team meetings to stay updated on company offerings and sales techniques.<br>• Build and maintain strong relationships with clients to encourage repeat business and referrals.<br>• Monitor and follow up on sales leads to ensure timely and successful conversion.<br>• Provide excellent customer service by addressing concerns and ensuring client satisfaction.
We are looking for a bilingual Customer Associate who is fluent in both Spanish and English to join our team in West Newton, Massachusetts. In this role, you will focus on delivering top-notch customer service while managing various client interactions and administrative tasks. This position is ideal for someone who is meticulous, organized, and passionate about providing exceptional support.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving concerns efficiently.<br>• Provide outstanding customer service by maintaining a thoughtful and friendly demeanor in all interactions.<br>• Utilize your bilingual skills to communicate effectively with both English- and Spanish-speaking clients.<br>• Manage and organize client information accurately, ensuring all records are up-to-date.<br>• Collaborate with team members to improve service delivery and enhance customer satisfaction.<br>• Create and maintain reports using Microsoft Word and Excel to track client interactions and outcomes.<br>• Identify and escalate complex issues to ensure timely resolution and client satisfaction.<br>• Contribute to the development of processes that enhance the overall customer experience.<br>• Stay informed about company policies and procedures to provide accurate information to clients.
