We are looking for a Membership Enrollment Representative to join our client's team in Warren, Massachusetts. In this long-term contract role, you will play a pivotal part in supporting Medicare enrollment processes, particularly during the busy Annual Enrollment Period. You will be responsible for handling membership transactions, addressing inquiries, and ensuring accurate communication with members and stakeholders. Responsibilities:• Process Medicare enrollments, plan changes, and disenrollments with precision and efficiency.• Review and prepare Medicare Advantage letters for mailing, ensuring accuracy and compliance.• Investigate returned mail, update member addresses, and perform outreach to resolve undeliverable mail issues.• Manage and process Personal Designated Representative forms, ensuring proper documentation and indexing.• Conduct outbound calls to prospects and members to verify eligibility and address inquiries.• Collaborate with internal teams to provide timely and accurate responses to stakeholder questions.• Maintain meticulous records and ensure data entry tasks are completed with attention to detail.• Support the Medicare Enrollment team during peak periods to ensure timely completion of tasks.• Utilize administrative skills to organize mailing lists and coordinate mass mailings effectively.• Provide exceptional customer service to beneficiaries, members, and internal stakeholders.

• Previous experience in Medicare enrollment, disenrollment, or related processes. • Strong customer service skills with the ability to communicate effectively with beneficiaries and members. • Proficiency in administrative tasks, including data entry and document management. • Familiarity with handling mass mailings and maintaining mailing lists. • Ability to investigate and resolve issues related to returned mail and member communications. • Knowledge of Medicare Advantage plans and associated processes. • High level of organizational skills and attention to detail. • Typing proficiency and ability to work efficiently in a fast-paced environment.

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Warren, MA
remote
Temporary
20.95 - 23.10 USD / Hourly
We are looking for a Membership Enrollment Representative to join our client's team in Warren, Massachusetts. In this long-term contract role, you will play a pivotal part in supporting Medicare enrollment processes, particularly during the busy Annual Enrollment Period. You will be responsible for handling membership transactions, addressing inquiries, and ensuring accurate communication with members and stakeholders. Responsibilities:• Process Medicare enrollments, plan changes, and disenrollments with precision and efficiency.• Review and prepare Medicare Advantage letters for mailing, ensuring accuracy and compliance.• Investigate returned mail, update member addresses, and perform outreach to resolve undeliverable mail issues.• Manage and process Personal Designated Representative forms, ensuring proper documentation and indexing.• Conduct outbound calls to prospects and members to verify eligibility and address inquiries.• Collaborate with internal teams to provide timely and accurate responses to stakeholder questions.• Maintain meticulous records and ensure data entry tasks are completed with attention to detail.• Support the Medicare Enrollment team during peak periods to ensure timely completion of tasks.• Utilize administrative skills to organize mailing lists and coordinate mass mailings effectively.• Provide exceptional customer service to beneficiaries, members, and internal stakeholders.
2025-09-05T12:14:01Z

Membership Enrollment Representative Job in Warren | Robert Half