<p>We are looking for a dedicated<strong> Bilingual Customer Service Representative</strong> to join our team in Fort Mill, South Carolina. This Contract to permanent position offers a unique opportunity to contribute to both customer service and operational support across two dynamic business units within the telecom services industry. The ideal candidate will thrive in a fast-paced environment, possess strong attention to detail, and demonstrate a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound customer calls, ensuring prompt and detail-oriented communication.</p><p>• Assist with order entry and accurately manage customer data across multiple systems.</p><p>• Provide bilingual support for Spanish-speaking customers, including translation assistance when needed.</p><p>• Support large-scale events by managing increased call volumes, with up to 150 calls during peak times.</p><p>• Collaborate with both customer service teams to address inquiries and resolve issues effectively.</p><p>• Serve as a receptionist for an hour each week, maintaining a welcoming and detail-oriented front desk presence.</p><p>• Step in to cover receptionist duties during planned absences, ensuring seamless operations.</p><p>• Work on-site five days a week to facilitate efficient communication and teamwork.</p><p>• Maintain punctuality and dependability while fostering a positive working relationship with colleagues.</p><p>• Uphold high standards of accuracy and attention to detail in all aspects of customer service.</p>
<p>Robert Half is seeking a talented, self-driven Customer Service Representative to join a growing organization based in the South West, Minnesota Metro. The Customer Service Representative position is a contract-to-hire opportunity that will start immediately. The Customer Service Representative will be asked to answer incoming customer calls, process and enter orders, problem-solve issues, and communicate effectively with a wide variety of contacts. Job Responsibilities:</p><ul><li>Respond promptly to customer inquiries, questions, and requests</li><li>Acknowledge and resolve customer complaints or issues</li><li>Maintain knowledge of the company's products and services</li><li>Accurately enter and process orders</li><li>Ensure customer satisfaction and provide professional customer support.</li><li>Maintain a positive attitude and professional demeanor at all times</li></ul>
<p>We are looking for a dedicated Patient Care Coordinator to join our clients team on a contract basis in Portland, Oregon. In this role, you will play a vital part in ensuring smooth communication between patients and healthcare providers, while managing scheduling and medical records with precision. Your ability to provide exceptional customer service will be key to delivering a positive patient experience.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and schedule appointments for patients, ensuring availability and accuracy.</p><p>• Maintain and update patient medical records with attention to confidentiality and detail.</p><p>• Serve as the primary point of contact for patients, answering inquiries and addressing concerns.</p><p>• Assist patients with check-in and check-out procedures to streamline their visits.</p><p>• Manage inbound calls, providing timely and accurate information to patients.</p><p>• Collaborate with healthcare providers to ensure seamless patient care and communication.</p><p>• Perform administrative tasks to support the overall efficiency of the care team.</p><p>• Provide exceptional customer service to enhance patient satisfaction.</p><p>• Address scheduling conflicts and resolve them promptly to minimize disruptions.</p>
We are looking for a dedicated Collections Specialist to join our team in Santa Fe Springs, California, on a contract basis. This role involves managing accounts receivable and collections processes with precision and attention to detail. Ideal candidates will have a strong background in collections and accounts receivable, along with excellent communication skills and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Apply and reconcile daily cash transactions to ensure accurate posting to customer accounts.<br>• Manage customer invoices through various portals, maintaining accuracy and meeting deadlines.<br>• Conduct collections activities with a focus on maintaining attention to detail and effective communication with customers.<br>• Prepare and post journal entries during month-end closing processes.<br>• Utilize Excel tools, such as pivot tables and conditional formatting, to analyze and maintain financial data.<br>• Collaborate with cross-functional teams to resolve discrepancies and improve account management.<br>• Ensure compliance with billing and invoicing procedures within customer portals.
We are offering a short term contract employment opportunity for a Receptionist in Rowley, Massachusetts, 01969, United States. As a Receptionist, you will play a crucial role in maintaining the smooth operations of our office by managing customer interactions, handling administrative tasks, and ensuring effective communication within the team.<br><br>Responsibilities: <br>• Serve as the first point of contact, managing incoming calls and logging customer queries and complaints.<br>• Contribute to the team's efficiency by undertaking light administrative tasks, including filing and mail management.<br>• Actively participate in maintaining an organized work environment by logging orders and other pertinent information into our internal systems.<br>• Schedule appointments and manage correspondence via email to ensure effective communication with customers and team members.<br>• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage data and maintain accurate records.<br>• Leverage your interpersonal skills to provide excellent customer service.<br>• Utilize your skills in answering multi-line phone systems to manage communication effectively.<br>• Ensure the accuracy of data entry to maintain up-to-date and reliable customer records.<br>• Use your organizational skills to manage files effectively and ensure easy access to information.<br>• Assist in ordering lunch and managing other office-related tasks to contribute to a positive and productive work environment.
<p>We are looking for an experienced Account Manager to join our dynamic team in Minneapolis, Minnesota. This role offers an exciting opportunity to work with innovative brands and drive their success. If you thrive in a fast-paced setting and enjoy bridging strategy with seamless execution, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between vendors and accounts, ensuring smooth communication and collaboration.</p><p>• Coordinate product launches and submissions.</p><p>• Monitor and manage high-priority projects.</p><p>• Provide exceptional support and proactive communication to clients.</p><p>• Maintain accurate data entry and reporting processes to support account management activities.</p><p>• Develop and implement strategies to achieve sales targets.</p><p><br></p>
We are looking for an organized and proactive Executive Assistant to join a nonprofit organization in Los Angeles, California. This Contract-to-permanent position requires someone who can seamlessly manage executive schedules, coordinate travel plans, and ensure smooth operations in a fast-paced environment. The ideal candidate will play a pivotal role in supporting executive leadership and maintaining efficiency in daily activities. <br> Responsibilities: • Manage and maintain executive calendars, ensuring all appointments and meetings are accurately scheduled. Microsoft Teams experience, specifically with creating channels. • Coordinate and arrange detailed travel plans, including booking flights, accommodations, and transportation. • Prepare and organize materials for executive meetings, ensuring all required documentation is readily available. • Serve as the primary point of contact for executives, handling communication and correspondence with professionalism. • Prioritize tasks and manage competing deadlines to support executive-level decision-making. • Conduct research and compile data to support presentations and reports for leadership. • Assist in planning and executing events or special projects as needed. • Maintain confidentiality and exercise discretion when handling sensitive information. • Act as a liaison between executives and internal teams to ensure seamless communication. • Provide general administrative support to enhance overall organizational efficiency.
<p>We are looking for an organized and detail-oriented Shipping and Receiving Clerk to join our team in Stow, Ohio. This would be a direct hire position with standard business hours. In this role, you will support shipping and receiving operations, ensuring compliance with company standards and international requirements. The ideal candidate will possess strong communication skills, mechanical aptitude, and the ability to manage tasks independently.</p><p><br></p><p>Responsibilities:</p><p>• Assist with shipping and receiving processes, including verifying shipments against purchase orders and maintaining accurate records.</p><p>• Perform material handling tasks such as packing, crating, shipping, and receiving using equipment like lift trucks, tow motors, and cranes.</p><p>• Ensure compliance with international shipping regulations and customs requirements.</p><p>• Compare parts to detailed drawings to ensure accuracy and quality during shipping processes.</p><p>• Maintain effective communication with employees at all levels, as well as suppliers and customers.</p><p>• Manage routine and non-routine projects independently, ensuring timely completion.</p><p>• Organize and maintain warehouse inventory while adhering to safety and housekeeping standards.</p><p>• Create and maintain a safe and orderly workspace in accordance with company policies.</p><p><br></p><p>They do offer a full benefits packaage with PTO and a stable company! If this is a position that you are interested in, please apply today!</p>
<p>A respected <strong>healthcare organization</strong> located in <strong>New Haven, Connecticut</strong>, is seeking a detail-oriented <strong>Medical Scheduler</strong> to join their administrative team. The ideal candidate will play a pivotal role in coordinating patient appointments, managing scheduling systems, and ensuring seamless communication between patients and providers. This is an excellent opportunity for someone with strong organizational skills and a commitment to patient-centered care.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Appointment Scheduling:</strong></li><li>Coordinate and schedule patient appointments using electronic health record (EHR) systems.</li><li>Optimize schedules to ensure patient access while balancing provider availability.</li><li>Respond to appointment inquiries via phone and email, addressing patient needs promptly.</li><li><strong>Communication & Patient Support:</strong></li><li>Serve as the primary point of contact for patients regarding appointment confirmations or changes.</li><li>Provide clear instructions to patients about required documentation or preparations prior to visits.</li><li>Communicate effectively with providers and other departments to manage schedule adjustments.</li><li><strong>Recordkeeping & Data Management:</strong></li><li>Maintain accurate scheduling records in compliance with organizational standards and HIPAA regulations.</li><li>Update appointment details or patient information in the system when necessary.</li><li>Generate daily and weekly scheduling reports for administrative review.</li><li><strong>Problem Solving:</strong></li><li>Identify and resolve scheduling conflicts or errors promptly to avoid disruptions.</li><li>Assist with follow-up calls or rescheduling for any canceled or missed appointments.</li><li><strong>Process Improvement:</strong></li><li>Participate in continuous improvement initiatives to streamline scheduling workflows.</li><li>Proactively suggest changes for greater office efficiency and improved patient experiences.</li></ul>
Project Management Requirements:<br>• Perform all work in compliance with company guidelines<br>• Execution and Communication of all dedicated projects<br>• Successful delivery of key digital and/or web projects for the company<br>• Lead the execution of all projects to successful completion within designated time and budget<br>• Coordinate with regional leads and core departments on multiple time-zones to effectively manage the timely execution of global projects<br>• Creation of project and procedure templates<br>• Act as the main liaison between IT and the business<br>• Formation of critical timelines<br>• Project documentation maintenance<br>• Relationship building between stakeholders<br>• Information and Data gathering and reporting on a regular basis<br>• Responsible for inter-department communication & coordination<br>• Updating and creation of SOP’s and Work Instructions<br>• Become a super user of Project Management Software.<br><br>Other:<br>• Completes all company training and follows established policies and procedures.<br>• Performs all other duties as assigned.<br><br>QUALIFICATIONS AND EXPERIENCE:<br>• Bachelor’s degree in related field preferred; High School Diploma or equivalent is required.<br>• 5+ years’ experience required.<br>• PMI certification preferred.<br>• Proven success of delivering technology, software, digital, and/or web projects.<br>• Project Management Tool knowledge essential.<br>• Ability to deliver projects using various methods including waterfall and Agile project delivery.<br>• Proficiency in Microsoft Office Suite is required.<br>• Attention to detail and complex information required.<br>• Strong Interpersonal skills and ability to work with various personalities and cultures required.<br>• Excellent written, verbal, and communication skills and ability to work cross-functionally in a team environment is required.<br>• Fluent English essential.<br>• Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change.
<ul><li>Provide exceptional customer support through inbound and outbound communication channels, including phone, email, and live chat.</li><li>Resolve customer inquiries, complaints, and issues promptly and effectively to ensure high levels of satisfaction.</li><li>Maintain a positive and professional demeanor when interacting with clients and colleagues.</li><li>Update customer accounts and process orders, returns, or adjustments accurately using CRM systems.</li><li>Collaborate with other departments to address complex customer challenges and ensure seamless service delivery.</li><li>Identify opportunities to upsell products or services and educate customers on additional offerings.</li><li>Understand and adhere to company policies, procedures, and quality standards.</li><li>Track and document customer interactions to compile useful data for process improvements and reporting metrics.</li><li>Strive to meet or exceed performance targets in areas such as response time, resolution time, and customer satisfaction scores.</li><li>Adapt to new tools, technologies, and workflows as they evolve in the customer service operation.</li></ul><p><br></p>
<p>As an Administrative Assistant, you will provide vital administrative support to the organization, assisting with a wide range of tasks to enhance operational efficiency. Your excellent communication and organizational skills will contribute to the smooth functioning of the team and ensure professional interactions with clients, stakeholders, and colleagues.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Perform general administrative duties, including answering phones, managing emails, and scheduling appointments.</li><li>Prepare, edit, and format documents, reports, and presentations as needed.</li><li>Coordinate and schedule meetings while managing calendars for team members to avoid conflicts.</li><li>Maintain and organize both digital and physical filing systems.</li><li>Assist with office supply ordering and vendor management to ensure team needs are met.</li><li>Provide stellar customer service by handling queries efficiently and professionally.</li><li>Support special projects or events as needed.</li><li>Collaborate with other team members to troubleshoot administrative challenges and improve workflow processes.</li></ul><p><br></p>
Are you an experienced Accounts Payable (AP) detail oriented with a background in the construction industry? We’re seeking a detail-oriented Accounts Payable Specialist to join our dynamic team. This role is instrumental in ensuring the smooth processing of construction project invoices, vendor payments, and maintaining the accuracy of financial records. Additionally, the ideal candidate will assist in clearing a backlog of invoices. If you thrive in a fast-paced environment and love digging into the details, we’d love to meet you! <br> Key Responsibilities: Invoice Processing and Data Entry: Key invoices quickly and accurately into the accounting system to ensure timely processing. 3-Way Matching: Perform invoice matching against purchase orders and receiving documents to validate accuracy and approve payments. Cost Coding: Correctly code construction project invoices to appropriate job cost accounts, ensuring compliance with accounting policies. Backlog Management: Help resolve and clear the backlog of invoices requiring processing, working efficiently to meet deadlines. Vendor Communication: Collaborate with vendors to address discrepancies, obtain missing documentation, and resolve billing issues. Reconciliation: Reconcile accounts payable accounts to ensure all invoices and payments are accounted for. Recordkeeping: Maintain organized and up-to-date documentation for audit readiness. Process Improvement: Assist in identifying opportunities for streamlining the accounts payable process to enhance efficiency.
<p>We are looking for a motivated and detail-oriented Assistant Project Manager to join our <strong><u>Client's </u></strong>Commercial Construction team in Brooklyn, New York. This role requires a skilled individual who excels in organization, communication, and multitasking within a dynamic and fast-paced environment. The Assistant Project Manager will play a critical role in supporting construction projects from pre-construction through completion.</p><p><br></p><p>Responsibilities:</p><p>• Review architectural and engineering plans, specifications, and selections to issue requests for proposals (RFPs) to subcontractors and trade partners.</p><p>• Evaluate and compare bids, preparing detailed bid packages and updating project budgets and schedules.</p><p>• Manage permitting, insurance, and site safety coordination with the compliance team.</p><p>• Oversee sample selections and secure client approvals for project materials.</p><p>• Collaborate with the onsite Project Manager to ensure seamless communication, daily logs, follow-ups, and project tracking using Procore.</p><p>• Maintain organization and accuracy of plans, submittals, and shop drawings in Procore and onsite.</p><p>• Generate purchase orders and change orders following approval from the Project Manager.</p><p>• Coordinate with the accounting team to ensure timely invoicing and payment processing.</p><p>• Prepare payment requests and collect monthly invoices from subcontractors.</p><p>• Record meeting minutes and distribute agendas to relevant stakeholders. </p><p><br></p><p>If this person is you, please apply directly to victoria.iacoviello@roberthalf</p>
We are looking for a detail-oriented Accounting Assistant to join our team on a long-term contract basis in Kansas City, Kansas. In this role, you will support the credit department by performing cash application tasks, reconciling accounts, and analyzing payment data to ensure accurate financial processing. This position requires strong organizational skills, effective communication, and the ability to work independently to resolve discrepancies and maintain accuracy.<br><br>Responsibilities:<br>• Apply daily cash received through lockboxes and alternative methods to customer accounts using cash application software.<br>• Process remittance information and evaluate accompanying instructions to ensure proper application and account reconciliation.<br>• Balance and reconcile daily cash application spreadsheets to maintain accurate financial records.<br>• Collaborate with internal and external accounting teams to address account discrepancies and resolve payment issues.<br>• Provide detailed financial documentation to support accounting personnel.<br>• Communicate with customer accounts payable teams to resolve questions related to payment applications.<br>• Process and reconcile remote bank deposits using specialized scanning equipment.<br>• Prepare electronic payment remittance details and backup files for storage in the archive database.<br>• Assist the supervisor with various cash application tasks and provide support on departmental projects.<br>• Support Credit and Collections managers with assigned duties and initiatives.
<p>We are looking for a dedicated Office Coordinator to join our team in Tacoma, WA. This is a long-term contract position where you will support a small team with various functions. The role is fast-paced, collaborative, and requires a detail-oriented individual with strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Responsible for office administrative tasks and communication for rentals, sales, and deliveries</p><p>• Verifies deliveries in/out of the yard, reviews paperwork and required documentation.</p><p>• Familiarity with transportation and order documents including: DVIR’s, bill of ladings, mileage tracking, trip logs, and more.</p><p>• Coordinate daily activities and container movements to meet scheduled delivery/pick up times.</p><p>• Communicate with arriving and departing drivers, vendors, and clients via phone and email</p><p>• Ensure smooth communication with customers, addressing their needs promptly and professionally.</p>
We are looking for a dedicated Sales Assistant to join our team in Modesto, California. In this Contract-to-Permanent position, you will play a vital role in supporting the sales team by managing leads, maintaining customer records, and ensuring seamless communication with clients. This role is ideal for individuals who are detail-oriented, customer-focused, and thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to incoming leads, ensuring excellent customer engagement.<br>• Clearly communicate details about services, pricing, and scheduling options to prospective clients.<br>• Prepare accurate quotes and proposals using the company's software tools, with SmartMoving experience being a plus.<br>• Maintain up-to-date records for leads and customers within the organization's CRM system.<br>• Assist the sales team with scheduling appointments, confirming bookings, and handling client communication.<br>• Ensure a customer-first attitude in all interactions, fostering positive relationships with clients.<br>• Collaborate with team members to support sales initiatives and achieve organizational goals.
<p>The Cash Operations Analyst plays a critical role in managing and supporting the company’s cash-related activities. This includes the daily monitoring, reconciliation, and analysis of cash transactions, ensuring accuracy in recording and resolving discrepancies, and maintaining effective working relationships with banking institutions and armored carrier services. The role also provides financial and administrative support across various departments, contributing to strong internal controls and process improvement initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate the setup of banking and cash handling services for new business locations, including selecting armored carriers and ordering necessary supplies.</li><li>Oversee and reconcile both operational and corporate bank accounts to maintain accurate financial records.</li><li>Generate and interpret reconciliation reports, identifying trends, investigating variances, and uncovering opportunities for fraud prevention or cost reduction.</li><li>Record general ledger entries for daily and month-end cash activity.</li><li>Investigate and resolve cash deposit discrepancies quickly and effectively.</li><li>Review the work of offshore cash accounting team members for accuracy and adherence to standards.</li><li>Evaluate bank service fees against contractual terms to ensure financial efficiency.</li><li>Keep current on industry developments in banking and secure cash transportation services.</li><li>Collaborate cross-functionally with teams such as Treasury, Revenue Accounting, Sales Accounting, Financial Reporting, and Security.</li><li>Maintain positive and effective communication with financial service providers to ensure smooth day-to-day operations.</li><li>Act as the main point of contact for inquiries related to cash processing, banking services, and armored transport logistics.</li><li>Ensure compliance with Sarbanes-Oxley (SOX) requirements and assist in both internal and external audit processes.</li><li>Contribute to ongoing projects and provide on-demand financial reporting as required.</li><li>Train, support, and manage the performance of offshore staff, ensuring documented procedures are up-to-date and followed consistently.</li></ul><p><strong>Qualifications and Skills</strong></p><ul><li>A bachelor’s degree in Accounting, Finance, or a related field is preferred.</li><li>Minimum of three years’ experience in Treasury or Cash Accounting.</li><li>Familiarity with financial systems, with ReconNet experience being advantageous.</li><li>Strong organizational and analytical skills, with a detail-oriented approach to problem-solving.</li><li>Excellent communication abilities, both written and verbal.</li><li>Proven ability to adapt to shifting priorities and take initiative independently.</li><li>Customer-service mindset with a team-oriented attitude.</li><li>High level of dependability, discretion, and professionalism in all tasks.</li></ul>
<p>We are looking for a Bilingual Call Center Specialist to support the mission of a non-profit organization by handling inbound and outbound phone interactions with professionalism, empathy, and cultural sensitivity. This role requires fluency in English and Spanish to effectively engage with individuals from diverse backgrounds, ensuring callers receive information, resources, and support to meet their needs. The Specialist is also responsible for accurate data entry, resource referrals, and collaborating closely with team members to uphold the priorities and values of the non-profit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Call Handling:</strong></li></ol><ul><li>Provide exemplary customer service to all callers by addressing inquiries, offering resources, and connecting individuals to appropriate organizational services via phone.</li><li>Maintain professionalism and empathy when dealing with sensitive situations, including crisis calls or emotional interactions.</li><li>Ensure clear and effective communication in both languages to serve diverse clients effectively.</li></ul><ol><li><strong>Outreach and Resource Coordination:</strong></li></ol><ul><li>Make outbound calls to follow up on requests and share updates about available programs or services.</li><li>Refer callers to internal non-profit programs or trusted external community resources as appropriate.</li></ul><ol><li><strong>Data Management and Confidentiality:</strong></li></ol><ul><li>Accurately document all calls, inquiries, and case notes into the organization's CRM system or database.</li><li>Protect sensitive client information and adhere to all privacy and confidentiality policies.</li></ul><ol><li><strong>Language Translation and Support:</strong></li></ol><ul><li>Translate verbal and written materials as needed to support callers or facilitate internal communication.</li><li>Assist colleagues and teammates in bridging communication gaps with non-English-speaking clients.</li></ul><ol><li><strong>Mission and Community Support:</strong></li></ol><ul><li>Represent the organization with professionalism, passion, and commitment to its mission and values.</li><li>Participate in training sessions to remain informed about the non-profit’s services, policies, and updates.</li><li>Foster collaborative relationships with team members to deliver cohesive and impactful service.</li></ul><p><br></p>
We are looking for an Application Support Engineer to join our team in Quakertown, Pennsylvania. In this role, you will provide technical expertise and hands-on support to ensure the seamless operation of applications and systems across office and warehouse environments. This position offers an exciting opportunity to work with cutting-edge technologies while leveraging legacy systems to meet business needs.<br><br>Responsibilities:<br>• Monitor and manage virtual machine environments, with a focus on VMware, to ensure optimal performance and reliability.<br>• Collaborate with Cisco systems to troubleshoot issues and gather critical information for problem resolution.<br>• Administer Active Directory and Exchange Online environments to support user access and communication needs.<br>• Develop and generate reports using tools such as SQL, Power BI, and other reporting platforms.<br>• Provide remote and on-site assistance to users, addressing technical challenges with strong communication and interpersonal skills.<br>• Diagnose and resolve problems in office and warehouse settings, employing a hands-on approach to troubleshooting.<br>• Apply creative problem-solving techniques to address complex technical issues effectively.<br>• Stay updated on emerging technologies and integrate them into existing systems to improve functionality and efficiency.
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Canal Winchester, Ohio. This Contract-to-permanent position offers an opportunity to work in a dynamic environment where accuracy and proactive problem-solving are key to success. If you excel at managing invoices, resolving discrepancies, and maintaining clear communication with suppliers, we encourage you to apply.<br><br>Responsibilities:<br>• Review and process invoices that are not automatically matched within the system, identifying and correcting discrepancies to ensure timely processing.<br>• Manage invoices for both organizational operations and FedEx, ensuring compliance with company standards.<br>• Utilize intermediate Excel skills to maintain and update spreadsheets tracking deductions from Honda.<br>• Prepare and post journal entries as part of the month-end close process.<br>• Handle manual credit and debit memos with precision and accuracy.<br>• Ensure effective communication with suppliers to address and resolve invoice-related issues.<br>• Support account coding efforts to ensure proper allocation of expenses.<br>• Conduct check runs and Automated Clearing House (ACH) transactions.<br>• Collaborate with team members to uphold high standards of attention to detail and proactive workflow management.
We are looking for a dedicated Customer Service Representative to join our team in Liverpool, New York. In this Contract-to-Permanent position, you will play a vital role in assisting customers and managing inquiries within the healthcare industry. This is an excellent opportunity to showcase your communication skills while contributing to a dynamic and supportive environment.<br><br>Responsibilities:<br>• Handle incoming and outgoing calls with professionalism and efficiency.<br>• Respond to customer inquiries and resolve issues in a timely manner.<br>• Accurately process orders and maintain detailed records in electronic medical systems.<br>• Utilize basic medical terminology and abbreviations to ensure clear communication.<br>• Collaborate with team members to provide seamless customer service.<br>• Manage email correspondence and address customer concerns effectively.<br>• Maintain a thorough understanding of healthcare-related processes to deliver accurate information.<br>• Ensure compliance with company policies and procedures during all interactions.<br>• Build positive relationships with customers through empathy and active listening.<br>• Adapt to evolving customer needs and organizational requirements with flexibility.
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
<p>We are looking for a highly organized and proactive Office Manager to join our dynamic team and contribute to our continued success. The Office Manager will oversee the daily operations of our office, ensuring a productive and efficient work environment. This role involves managing administrative tasks, coordinating office activities, and providing support to the executive team and staff. The ideal candidate will be a detail-oriented professional with excellent communication skills and a knack for problem-solving. Interested applicants should call 818-703-8818 for more information about the role and how to apply. </p><p> </p><p>Responsibilities:</p><p>· Administrative Management</p><p>· Office Coordination</p><p>· Financial Administration</p><p>· Human Resources Support</p><p>· Communication and Support</p>
<p>We are looking for a skilled HR Recruiter to join our team in Glen Allen, Virginia. This is a part-time, contract position ideal for professionals who excel in managing the full recruitment lifecycle and thrive in dynamic environments. The role offers opportunities for growth and the potential to transition into a permanent position.</p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end recruitment processes, including sourcing, screening, and selecting top talent.</p><p>• Coordinate interview schedules, ensuring seamless communication between candidates and hiring managers.</p><p>• Maintain clear and timely communication with candidates throughout the hiring process.</p><p>• Draft and extend offer letters while assisting with onboarding and first-day preparations.</p><p>• Develop recruitment plans based on demand forecasts and organizational needs.</p><p>• Monitor and track recruitment metrics to ensure hiring goals are met.</p><p>• Collaborate with stakeholders to understand role requirements and align recruitment strategies.</p><p>• Utilize applicant tracking systems to manage candidate pipelines and maintain accurate records.</p><p>• Support the growth of recruitment capacity.</p><p>• Contribute to additional HR duties and potential project management initiatives as needed.</p>
