<p>A respected <strong>healthcare organization</strong> located in <strong>New Haven, Connecticut</strong>, is seeking a detail-oriented <strong>Medical Scheduler</strong> to join their administrative team. The ideal candidate will play a pivotal role in coordinating patient appointments, managing scheduling systems, and ensuring seamless communication between patients and providers. This is an excellent opportunity for someone with strong organizational skills and a commitment to patient-centered care.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Appointment Scheduling:</strong></li><li>Coordinate and schedule patient appointments using electronic health record (EHR) systems.</li><li>Optimize schedules to ensure patient access while balancing provider availability.</li><li>Respond to appointment inquiries via phone and email, addressing patient needs promptly.</li><li><strong>Communication & Patient Support:</strong></li><li>Serve as the primary point of contact for patients regarding appointment confirmations or changes.</li><li>Provide clear instructions to patients about required documentation or preparations prior to visits.</li><li>Communicate effectively with providers and other departments to manage schedule adjustments.</li><li><strong>Recordkeeping & Data Management:</strong></li><li>Maintain accurate scheduling records in compliance with organizational standards and HIPAA regulations.</li><li>Update appointment details or patient information in the system when necessary.</li><li>Generate daily and weekly scheduling reports for administrative review.</li><li><strong>Problem Solving:</strong></li><li>Identify and resolve scheduling conflicts or errors promptly to avoid disruptions.</li><li>Assist with follow-up calls or rescheduling for any canceled or missed appointments.</li><li><strong>Process Improvement:</strong></li><li>Participate in continuous improvement initiatives to streamline scheduling workflows.</li><li>Proactively suggest changes for greater office efficiency and improved patient experiences.</li></ul>

<p><strong>Qualifications and Skills Required:</strong></p><ul><li><strong>Education:</strong></li><li>High school diploma or equivalent is required; additional coursework or certifications in medical administration preferred.</li><li><strong>Experience:</strong></li><li>Minimum of 1–2 years of experience in scheduling or administrative roles, preferably in a medical or healthcare setting.</li><li><strong>Technical Skills:</strong></li><li>Proficiency with electronic health record (EHR) systems such as Epic, Cerner, or similar platforms.</li><li>Strong familiarity with Microsoft Office Suite, including Word and Excel.</li><li><strong>Interpersonal Skills:</strong></li><li>Excellent verbal and written communication skills to interact with patients, providers, and staff.</li><li>A friendly, professional demeanor with a focus on delivering exceptional customer service.</li><li><strong>Organizational Skills:</strong></li><li>Ability to multitask and prioritize activities in a fast-paced environment.</li><li>High attention to detail and accuracy when handling scheduling responsibilities.</li></ul><p><br></p>

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