<p>Are you looking for a role where you can put your customer service and organizational skills to the test? Robert Half is looking for a detail-oriented Receptionist to join a company in West Des Moines, Iowa. This long term contract position offers an excellent opportunity to showcase your customer service skills while supporting daily office operations. The ideal candidate will excel in multitasking, communication, and have a strong background in administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls through a multi-line phone system, ensuring prompt and effective communication.</p><p>• Greet and assist visitors, providing a welcoming and organized reception area.</p><p>• Coordinate the sorting and distribution of incoming mail and packages, including FedEx, UPS, and Amazon deliveries.</p><p>• Assist with administrative tasks related to retirement benefits, if applicable.</p><p>• Collaborate with team members to ensure seamless day-to-day operations.</p><p><br></p><p>Please APPLY TODAY if this sounds like the job for you! Call us at 515.706.4974 or apply through our Robert Half website.</p>
We are looking for a detail-oriented and customer-focused Receptionist to join our team in Perrysburg, Ohio. In this long-term contract role, you will play a vital part in creating a welcoming environment and ensuring smooth communication within the office. This position is ideal for someone with strong organizational skills and the ability to handle multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet visitors and provide them with a warm and friendly welcome.<br>• Manage inbound calls using a multi-line phone system, ensuring prompt and courteous responses.<br>• Operate and maintain the switchboard for phone lines ranging from 1 to 10.<br>• Assist in coordinating communication between departments and external contacts.<br>• Maintain a clean and organized reception area to reflect a detail-oriented image.<br>• Schedule appointments and manage calendars as needed.<br>• Provide general administrative support to the team.<br>• Ensure all inquiries are directed to the appropriate personnel in a timely manner.<br>• Monitor and manage incoming mail and deliveries.<br>• Uphold excellent customer service standards in all interactions.
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
<p><strong>Job Summary:</strong></p><p>The Collections Specialist will be responsible for managing and maintaining accounts receivable records, ensuring that payments are received in a timely manner, resolving payment discrepancies, and providing excellent customer service to clients. This position requires strong communication skills, persistence, and an analytical mindset to help improve the financial performance of the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Receivable Management:</strong> Monitor accounts to ensure payments are received on time and identify overdue accounts requiring follow-up.</li><li><strong>Collections Activities:</strong> Contact customers via phone, email, and written correspondence to request payment and resolve outstanding balances.</li><li><strong>Payment Discrepancy Resolution:</strong> Investigate and resolve billing issues or disputes to ensure accuracy in payments and customer satisfaction.</li><li><strong>Customer Relationship Management:</strong> Work closely with customers to build relationships, maintain trust, and provide critical information about account statuses.</li><li><strong>Recordkeeping:</strong> Maintain accurate documentation of collection efforts, payment arrangements, chargebacks, and customer correspondence in company systems.</li><li><strong>Reporting:</strong> Prepare and distribute periodic reports to management on the status of outstanding payments and collections activity.</li><li><strong>Account Analysis:</strong> Analyze aged receivables, identify trends and problematic accounts, and escalate risks appropriately to management.</li><li><strong>Collaboration:</strong> Partner with internal teams, including sales and billing, to ensure a seamless process for collections and dispute resolution.</li></ul><p><br></p><p><strong>Work Environment:</strong></p><p>This position typically operates in an office environment with standard business hours. This is an onsite position.</p><p><strong>Why Join Us?</strong></p><ul><li>Competitive compensation and growth opportunities within the organization.</li><li>Collaborative, supportive work culture focused on professional development.</li><li>The chance to help shape positive customer relationships while contributing to the company’s financial success.</li></ul><p>If you are interested in this position, we encourage you to apply online or call our offices at 210-696-8300!</p>
We are looking for an organized and approachable Receptionist to join our team on a contract basis in Tucson, Arizona. In this role, you will serve as the first point of contact, ensuring smooth communication and providing exceptional customer service to clients and visitors. This position requires attention to detail, excellent organizational skills, and the ability to multitask effectively.<br><br>Responsibilities:<br>• Manage a multi-line phone system, ensuring all calls are answered promptly and routed appropriately.<br>• Greet visitors and clients with a friendly and welcoming attitude, addressing their needs or directing them to the appropriate personnel.<br>• Maintain accurate records by performing data entry tasks and updating information as required.<br>• Coordinate and schedule appointments, ensuring efficient use of time and resources.<br>• Handle email correspondence, responding promptly and courteously to inquiries.<br>• Organize and maintain files, ensuring documents are easily accessible and up-to-date.<br>• Assist with administrative tasks to support the operations team as needed.<br>• Utilize Microsoft Outlook for scheduling, communication, and task management.<br>• Foster a positive and collaborative environment through effective interpersonal communication.<br>• Ensure the reception area remains tidy and presentable at all times.
<p>An office in Miami Beach is looking for a Bilingual Front Desk Receptionist to provide excellent customer service and administrative support. This is a great opportunity for someone personable, dependable, and organized who thrives in a welcoming environment.</p><p><br></p><p><strong><u>Duties include:</u></strong></p><ul><li>Welcoming guests and clients with a professional, upbeat attitude</li><li>Managing incoming phone calls and routing messages efficiently</li><li>Assisting with appointment scheduling and correspondence</li><li>Performing light administrative and clerical duties</li><li>Keeping the reception area clean and presentable</li></ul><p><br></p>
We are looking for a motivated and dynamic Customer Success Specialist to join our team in Cornelius, North Carolina. In this role, you will focus on building strong relationships with businesses, promoting exclusive wireless solutions, and driving customer success. This is a long-term contract opportunity in the telecom services industry, ideal for someone who thrives in a fast-paced and results-driven environment.<br><br>Responsibilities:<br>• Conduct 30–50 outbound calls daily to engage with businesses across various industries, including insurance, automotive, logistics, and delivery operations.<br>• Present and promote exclusive wireless rate plans and mobility solutions from major carriers to decision-makers.<br>• Identify and evaluate leads, ensuring they meet criteria for follow-up by the sales team.<br>• Schedule and coordinate appointments for the sales team to close deals with prospects who meet the necessary criteria.<br>• Maintain accurate records of outreach activities and progress using company-provided tools and systems.<br>• Meet or exceed daily and weekly goals for outreach and lead generation.<br>• Collaborate with the sales team to ensure seamless handoffs and effective communication.<br>• Stay up-to-date with industry trends and product offerings to provide accurate and compelling information to clients.<br>• Address connectivity issues and provide solutions to enhance the customer experience.
We are looking for a dedicated Collector to join our team in Miami, Florida. This role focuses on processing customer payments and managing meter disconnections efficiently and safely while maintaining a customer-centric approach. As this is a long-term contract position, you will have the opportunity to develop in-depth expertise in field collection functions and contribute to a variety of operational tasks.<br><br>Responsibilities:<br>• Collect and process customer payments promptly and securely.<br>• Handle meter disconnections while ensuring safety and compliance.<br>• Negotiate payment plans with customers to address their needs effectively.<br>• Develop a comprehensive understanding of collection and field processes.<br>• Collaborate with team members to implement efficient procedures.<br>• Ensure adherence to company policies and regulatory standards during collections.<br>• Identify opportunities for process improvements and cost-saving measures.<br>• Provide exceptional customer service by addressing inquiries and resolving issues.<br>• Contribute to validation plans and ensure accurate documentation of transactions.<br>• Maintain professionalism and flexibility in interactions with customers.
<p>Robert Half is seeking a polished and personable <strong>Receptionist</strong> to be the first point of contact for a busy office. You’ll manage the front desk, greet visitors, and provide administrative support to multiple departments.</p>
<p>We are seeking a dependable and professional individual to join our team as a bilingual receptionist. The ideal candidate will serve as the first point of contact for clients and visitors, providing friendly and efficient support both in person and over the phone. This role involves general front desk duties, light administrative tasks, and clear communication in both English and Spanish.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors in a courteous and professional manner</li><li>Answer and direct phone calls using a multi-line system</li><li>Handle basic inquiries and relay messages accurately</li><li>Perform general office and clerical tasks as needed</li><li>Provide bilingual support to staff and clients</li></ul><p><br></p>
<p><strong>Job Summary:</strong></p><p>We are looking for a motivated and detail-oriented <strong>Collections Specialist</strong> to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.</p><p> </p><p><br></p><p><br></p>
<p>We are looking for a motivated and detail-oriented Sales Support specialist to join our team in Rockville, Maryland. You will play a key role in supporting the sales process, ensuring seamless communication between teams, and assisting with client needs. This is an excellent opportunity for someone with a background in sales and a passion for delivering exceptional service.</p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>We are seeking a Sales Support Specialist to assist the sales team in daily operations. This role is ideal for someone with office experience who is organized, detail-oriented, and eager to support a dynamic sales environment. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p><p><br></p>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Denver, Colorado. The ideal candidate will bring strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. This position offers an opportunity to contribute to the smooth operation of our office while providing excellent service to clients and colleagues.<br><br>Responsibilities:<br>• Greet clients and visitors with a warm and detail-oriented demeanor, ensuring a positive first impression.<br>• Answer and route inbound calls promptly while maintaining clear and courteous communication.<br>• Perform general administrative tasks, including managing correspondence, scheduling meetings, and maintaining office supplies.<br>• Provide support to legal assistants by organizing files, preparing documents, and assisting with basic legal tasks.<br>• Utilize Microsoft Office tools to create and edit documents, spreadsheets, and presentations as needed.<br>• Maintain a tidy and organized reception area to uphold the detail-oriented image of the office.<br>• Assist with coordinating office logistics and supporting team members during events or meetings.<br>• Handle sensitive information with discretion and adhere to confidentiality protocols.
<p>We are looking for an organized and detail-oriented Receptionist to join our well-established firm and collegial team in either our East Bay or Peninsula location. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient administrative support. If you have strong interpersonal skills and a knack for multitasking, we encourage you to apply. This is a hybrid position with excellent benefits and stellar long term growth opportunities! </p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, providing a welcoming and organized environment.</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Handle email correspondence promptly and professionally, ensuring clear communication.</p><p>• Perform accurate data entry tasks to maintain updated records and databases.</p><p>• Schedule appointments and manage calendars to ensure efficient time management.</p><p>• Organize and maintain files for easy access and retrieval of important information.</p><p>• Coordinate with team members to support daily office operations.</p><p>• Utilize Microsoft Word, Excel, and Outlook to prepare documents and manage communications.</p><p>• Assist in general office tasks to ensure smooth workflow and productivity.</p><p>• Provide exceptional customer service to address inquiries and resolve issues.</p>
<p>We are looking for an experienced Tax Preparer to join our client's team in Henderson, Nevada. This role requires expertise in preparing individual tax returns, managing correspondence with tax authorities, and conducting detailed tax research. The ideal candidate will bring a thorough understanding of tax regulations and a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual tax returns with accuracy and attention to detail.</p><p>• Communicate directly with clients to gather necessary information and address tax-related inquiries.</p><p>• Manage correspondence and notices from tax authorities, including audits and requests for additional documentation.</p><p>• Conduct detailed research on tax laws to support client positions and ensure compliance.</p><p>• Stay current with federal and state tax regulations to provide informed guidance.</p><p>• Collaborate with team members to ensure timely and high-quality deliverables.</p><p>• Utilize advanced tax software to streamline the preparation and filing process.</p><p>• Provide reliable advice to clients regarding tax planning and strategies.</p>
We are looking for a dedicated and driven Customer Success Specialist to join our team in Saint Paul, Minnesota. As part of this contract position, you will play a vital role in supporting clients to achieve their career goals and maintain meaningful employment through personalized and effective strategies. This role requires a proactive individual who excels at building relationships, providing guidance, and fostering success.<br><br>Responsibilities:<br>• Assist clients in finding and retaining employment that aligns with their interests and skills using the Individual Placement and Support model.<br>• Utilize community and employer resources to connect clients with job opportunities and additional support.<br>• Collaborate with multidisciplinary teams to ensure that clients receive tailored services and support.<br>• Promote employment services and clients to prospective employers through in-person visits and relationship-building efforts.<br>• Develop and maintain strong partnerships with employers to understand hiring practices and preferences.<br>• Provide guidance to clients on job-seeking techniques, workplace performance, and essential life skills such as time management and financial literacy.<br>• Uphold client confidentiality and privacy in accordance with organizational policies and procedures.<br>• Educate and support clients in developing strategies to overcome barriers to employment.<br>• Actively contribute to fostering an inclusive and culturally competent environment within the organization.
We are looking for a dynamic and experienced individual to be a Sales Supervisor. This role offers a competitive salary range of $70,000 to $85,000, with the potential for a higher salary for the right candidate. The position also includes a profit-sharing bonus. As an Outside & Inside Sales Supervisor, you will oversee all activities of the Inside Sales Representatives (ISR) and Outside Sales Representatives (OSR), providing coaching, mentoring, and motivation to help them achieve company goals. You will also track and analyze sales statistics, develop quotes, pricing structures, and competitive bids. This is a permanent, in-office position, requiring a 9-5 schedule, five days a week. Key responsibilities include overseeing the activities of ISRs and OSRs, developing promotional and marketing campaign ideas, tracking and analyzing sales statistics, managing daily, weekly, and monthly requirements, and gathering information to help develop job quotes and pricing structures. The ideal candidate will have three to five years of supervisory experience, sales experience (preferably in the construction market), and knowledge of the construction industry. Basic computer skills, including Microsoft Outlook, Calendar, and Excel, as well as basic knowledge of CRM software, are required. The candidate must demonstrate the ability to motivate and lead a team, provide exceptional customer service, and possess strong listening, time management, and organizational skills. A detail oriented and presentable demeanor, along with being self-directed, flexible, dedicated, efficient, outgoing, and dependable, is essential.
<p>We are looking for <strong>Purchasing Agents </strong>to join our client's team in Reading, PA for long term contract.<b> </b>As a Purchasing Agent, you are<b> </b>responsible for sourcing, negotiating, and procuring materials, goods, and services required by an organization. They collaborate with vendors and suppliers to ensure timely delivery, maintain cost-effectiveness, and uphold quality standards. The Purchasing Agent plays a critical role in maintaining inventory levels and supporting operational needs in alignment with company goals. </p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Research and identify potential suppliers and vendors for necessary goods and services.</li><li>Evaluate products, negotiate pricing, terms, and contracts with vendors to secure the best deals within budget constraints.</li><li>Issue purchase orders and monitor delivery schedules to ensure timely receipt of goods and services.</li><li>Maintain accurate purchasing records, including documentation of contracts, invoices, and supplier performance.</li><li>Develop and sustain relationships with vendors to foster long-term collaborations.</li><li>Monitor inventory levels and collaborate with other departments to forecast procurement needs.</li><li>Ensure all purchases comply with company policies, standards, and regulatory requirements.</li><li>Address and resolve any issues with shipments, delays, or defective goods.</li><li>Provide regular reports on purchasing activities, cost savings, and opportunities for process improvement.</li></ul><p>If interested, please send resume to Marcella marcella.pachuilo@roberthalf com</p>
<p>We are looking for a detail-oriented Sales Support Specialist to join our team on a contract basis in Bethesda, Maryland. This role requires organizational skills, attention to detail, and a customer-focused attitude.</p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>• The Billing, Credit & Collections Specialist generates project invoice transactions and oversees assigned Accounts Receivable (A/R) Collections, ensuring the integrity and accuracy of A/R transactions</p><p>• Manage the processing of cash receipts daily; monitor client accounts regularly and identify and pursue delinquent accounts</p><p>• Research and resolve payment discrepancies, short pays, and customer disputes in a professional manner</p><p>• Enter invoices to supplier portals</p><p>• Collaborate with the sales, customer service, and finance teams to resolve billing issues</p><p>• This position interacts closely with the company’s Proposals & Contracts and Project Management teams, and has high visibility across the organization, driving company operations for billing and collections</p><p>• Independently lead the Collections function to ensure prompt and orderly collection of billed transactions; regularly engage within the Company (Finance, Project Managers, Business Development, etc.) and with external customers to elevate A/R Collections to an optimal level</p><p>• Tactfully & extensively communicate (phone and email) to critical and sizeable clients seeking payment on funds owed for work completed</p><p>• Prepare and issue monthly invoices for all billable projects and costs, including hourly, unit, and pass-through; guarantee timely and accurate tracking of customer contracts, change orders, and service invoices; meet departmental billing deadlines</p><p>• Prepare monthly client financial summaries and estimates, and report KPI type data on A/R, cash collections, and days sales outstanding (DSO) to the Senior Leadership Team within the Company</p><p>• Responsible for account reconciliation and analysis for balance sheet accounts including but not limited to cash and accounts receivable</p><p>• Research, review, obtain approval (as needed), and process credit memo requests, and support Project Management with customer billing inquiries; research unpaid or disputed amounts and engage Proposals & Contracts, Project Management, and Finance departments to lead resolution and correction of customer issues and billing errors</p><p>• Responsible for analyzing the creditworthiness of prospective and current customers and make recommendations for credit limit and payment terms.</p><p>• Examining credit history using credit agency tools (D& B) and evaluating potential risks</p><p>• Provide year-end support of auditor requirements, which may include research and reconciliation; perform additional assignments, as directed by Finance Manager</p><p>• Participate in efforts to achieve department and company goals</p><p>• Create and update suppliers</p><p>• Performs other duties as assigned</p><p>• Crosstrain within the accounting department</p><p><br></p>
We are looking for a dedicated and organized Receptionist to join our healthcare team in St Louis Earnings Tx, Missouri. In this Contract position, you will play a vital role in providing front-line support and ensuring a welcoming environment for patients and visitors. This is an excellent opportunity for individuals with strong organizational skills and a passion for delivering excellent customer service in a medical setting.<br><br>Responsibilities:<br>• Greet patients and visitors, ensuring a friendly and attentive first impression.<br>• Manage patient scheduling, including appointments and follow-ups, with efficiency and attention to detail.<br>• Handle patient check-ins and verify necessary documentation accurately.<br>• Perform general receptionist duties, including answering phones, directing calls, and responding to inquiries.<br>• Maintain the medical front office by organizing files, supplies, and ensuring cleanliness.<br>• Coordinate communication between patients and medical staff to streamline operations.<br>• Utilize basic medical terminology to communicate effectively with patients and healthcare professionals.<br>• Address patient concerns and provide assistance as needed to enhance the overall patient experience.<br>• Ensure compliance with confidentiality and privacy regulations while handling sensitive information.
<p>Our client, a respected nonprofit organization, is seeking a warm and professional Receptionist to serve as the first point of contact for all visitors and inquiries. This individual will play a critical role in fostering a welcoming environment while providing essential administrative and operational support to contribute to the nonprofit's mission-driven work. The ideal candidate is enthusiastic about helping others, able to handle multiple priorities, and aligned with the values of the nonprofit sector.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Warmly welcome visitors, donors, and clients with professionalism and ensure their needs are handled efficiently.</li><li>Answer and route phone calls and emails promptly, providing helpful information or connecting inquiries to the appropriate team members.</li><li>Maintain the reception area to ensure it is tidy, organized, and reflective of the organization's standards.</li><li>Manage incoming and outgoing correspondence, including mail, packages, and deliveries.</li><li>Support the organization’s administrative needs with tasks such as data entry, scheduling, filing, and document preparation.</li><li>Assist in the coordination of events, meetings, and volunteer activities, including preparing materials and booking rooms.</li><li>Maintain accurate visitor logs, volunteer schedules, and partner contact lists for organizational use.</li><li>Provide information and support to those looking to connect with the nonprofit, share its mission, or participate in programs.</li><li>Uphold the confidentiality and sensitivity surrounding nonprofit operations, including donor and client information.</li></ul><p><br></p>
<p>We are looking for an organized and personable Front Desk Coordinator to join our team in Bakersfield, California. In this position, you will play a crucial role in ensuring smooth day-to-day operations by managing the front desk and providing administrative support. The ideal candidate will have strong communication skills and a keen attention to detail, contributing to a welcoming and efficient environment.</p><p><br></p><p>Responsibilities:</p><p>• Answer and direct incoming calls using a multi-line phone system, ensuring messages are accurately taken and relayed.</p><p>• Greet visitors and clients with professionalism, addressing inquiries and maintaining a welcoming reception area.</p><p>• Monitor visitor access, uphold security protocols, and manage entry procedures.</p><p>• Provide general administrative support, including preparing correspondence, sorting daily mail, and coordinating deliveries.</p><p>• Organize and schedule appointments, maintain calendars, and book meeting rooms as needed.</p><p>• Coordinate meetings and events, including catering arrangements and room setup.</p><p>• Manage office inventory, supplies, and equipment to ensure smooth operations.</p><p>• Assist with clerical tasks for the company president and office manager, such as organizing files and maintaining records.</p><p>• Update and maintain the department website with relevant information and documents.</p><p>• Distribute incoming faxes and ensure timely processing of transactions, including scanning and saving lease and sale documents.</p>
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
