We are looking for a highly organized and detail-driven Fiscal Clerk to join our non-profit team in Youngstown, Ohio. In this long-term contract role, you will play a vital part in managing financial operations, ensuring accuracy, and supporting compliance with organizational policies. This position offers an opportunity to contribute to meaningful causes while leveraging your accounting expertise.<br><br>Responsibilities:<br>• Generate and analyze financial reports to support decision-making and maintain transparency.<br>• Process payments to vendors, staff, and other stakeholders promptly and accurately.<br>• Conduct monthly reconciliations, including reviewing bank statements, credit card statements, and other financial records.<br>• Assist in designing and implementing effective financial management strategies.<br>• Maintain confidential financial records while adhering to organizational policies.<br>• Collaborate with the finance team to perform audits and ensure compliance with legal and internal guidelines.<br>• Handle accounts payable (AP), accounts receivable (AR), billing, and invoice processing tasks.<br>• Utilize financial software such as QuickBooks, Oracle, SAP, and Microsoft Excel to manage and report financial data.<br>• Perform additional financial and administrative duties as required.
<p>We are looking for a dedicated Accounts Receivable Clerk to join our team in West Babylon, New York. In this contract position, you will play a key role in managing customer accounts, performing credit evaluations, and handling collections processes. The ideal candidate will bring exceptional organizational skills, have an understanding of AGING reports, and</p><p>Responsibilities:</p><p>• Manage customer accounts by maintaining detailed and organized records of transactions and payments.</p><p>• Process collections activities, including contacting customers regarding overdue payments and resolving delinquencies.</p><p>• Coordinate with internal teams</p><p>• Post payments received and update credit files promptly and accurately. Experience not required)</p><p>• Operate office equipment to perform essential functions such as record maintenance and payment processing.</p><p>• Collaborate with sales and customer service teams to address client inquiries and resolve account issues.</p><p>• Ensure compliance with company policies and regulations related to loan administration and credit management</p><p><br></p><p>FULLY ON SITE POSITION IN FARMINGDALE, NY</p><p><br></p>
<p>Front Desk Coordinator </p><p><br></p><p><br></p><p>We are looking for a dedicated Front Desk Coordinator to join our team in Littleton, Colorado. This contract to permanent position offers an opportunity to play a key role in managing office operations and providing excellent service to clients, especially during busy tax seasons. The ideal candidate will possess strong organizational and interpersonal skills, ensuring smooth day-to-day activities in a detail-oriented office environment.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Serve as the first point of contact by answering multi-line phone systems and directing calls efficiently.</p><p><br></p><p>• Process incoming tax returns, including scanning, organizing, and filing documents accurately.</p><p><br></p><p>• Greet visitors and clients warmly, ensuring they feel welcomed and attended to.</p><p><br></p><p>• Distribute completed tax returns to clients and handle incoming mail promptly.</p><p><br></p><p>• Maintain office supplies by monitoring inventory and placing orders as needed.</p><p><br></p><p>• Assist with general administrative tasks, such as filing and document organization.</p><p><br></p><p>• Deliver messages effectively to the appropriate individuals while maintaining accuracy.</p><p><br></p><p>• Utilize QuickBooks and Microsoft Office for general office tasks and record-keeping.</p>
<p>We are looking for a skilled Collections Specialist to join our team in Deerfield Beach, Florida. This is a Contract-to-Permanent position within the dynamic construction industry, offering a great opportunity to grow your career. The ideal candidate will play a key role in maintaining accurate financial records and ensuring timely collection of payments, while fostering strong relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update service logs to ensure accurate records.</p><p>• Coordinate service calls with subcontractors, technicians, owners, and management, ensuring smooth communication and resolution.</p><p>• Provide consistent status updates to all relevant personnel as service jobs progress.</p><p>• Manage and update daily schedules. </p><p>• Open and organize job folders for service projects, including necessary documents such as turnover forms, subcontractor lists, and work orders.</p><p>• Track and organize paperwork associated with service jobs, ensuring all documentation is attached to invoices for backup.</p><p>• Process and code subcontractor invoices for payment while preparing estimated weekly check runs.</p><p>• Verify compliance requirements for subcontractors, including workers' compensation and liability insurance.</p><p>• Generate and process accounts receivable invoices , attaching copies of received checks for filing and documentation.</p><p>• Conduct monthly reviews of statements, make collection calls for overdue invoices, and prepare for bi-weekly collections meetings.</p>
<p>We are looking for a motivated and customer-focused <strong>Customer Experience Specialist</strong> to provide exceptional support to Independent Operators. In this long-term contract role, you will act as a key resource for resolving business-related issues while fostering trust and collaboration with stakeholders. This position is based in Emeryville, California, and offers an exciting opportunity to contribute to a dynamic and service-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve operator concerns across multiple channels with efficiency and professionalism.</p><p>• Partner with different teams to escalate complex issues and ensure timely resolutions.</p><p>• Provide tailored solutions to operators and follow up to ensure satisfaction.</p><p>• Build and maintain strong relationships with Independent Operators through transparent and responsive communication.</p><p>• Document case resolutions to identify trends and enhance future support processes.</p><p>• Advocate for operator needs by communicating feedback and reporting system bugs.</p><p>• Utilize customer service tools such as <strong>Zendesk </strong>and <strong>ServiceNow </strong>to manage inquiries and track progress.</p><p>• Assist operators with connectivity issues and deliver solutions for technical challenges.</p><p>• Ensure exceptional service delivery while adapting to flexible work schedules, including weekends.</p>
We are looking for a detail-oriented Accounts Receivable & Collections specialist to join our team in Plymouth, Wisconsin. This is a long-term contract position that requires expertise in managing financial transactions, invoicing, and collections processes. The role involves working onsite in a business casual environment and offers the opportunity to contribute to automation initiatives and system improvements.<br><br>Responsibilities:<br>• Process freight invoicing and ensure accuracy in vouching freight invoices.<br>• Manage accounts receivable tasks, including collections and cash applications.<br>• Assist with accounts payable functions as needed.<br>• Support automation projects to improve efficiency in financial operations.<br>• Handle customer portals and resolve any related issues.<br>• Contribute to acquisition-related workload and ensure smooth transitions.<br>• Generate and review aging reports to monitor overdue accounts.<br>• Perform billing functions and ensure timely processing.<br>• Collaborate with internal teams to enhance financial systems and workflows.
<p>Robert Half is working with a reputable Tax Firm in Foster City looking for a temp to hire Front Desk Receptionist. This is an on-site position Monday through Friday.. There is most certainly room for growth within the company too! We have had a proven track record with this client who has promoted 3 of our candidates into higher level roles. Great opportunity for someone looking to get that next step in their career.</p><p><br></p><p>Please find the description below and if interested, please apply immediately. Do not wait! Apply now!</p><p><br></p><p><strong>Job Description</strong></p><ul><li>Answering incoming calls </li><li>Ensuring all calendars are accurate and organized</li><li>Scheduling and organizing meetings and events</li><li>Greeting clients and visitors when they arrive at the office</li><li>Ensuring the office remains clean and organized</li><li>Operating and maintaining office equipment such as computers and copiers</li><li>Checking and maintaining office supply inventory, ordering new supplies as needed</li><li>Customer Service attitude meets the needs of those you serve</li><li>Willingness to be a team player & work in a team environment</li><li>Dependability and Independent Motivation</li></ul><p><br></p>
We are looking for a skilled Collections Specialist to join our team in Mount Prospect, Illinois. In this long-term contract position, you will play a key role in managing commercial collections for our organization. If you have experience in resolving billing issues, following up on outstanding invoices, and maintaining strong customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Monitor and follow up on overdue invoices to ensure timely payments.<br>• Communicate with customers to address payment discrepancies and resolve billing issues.<br>• Use online portals to process payments and update account information.<br>• Collaborate with internal departments to investigate and resolve invoice disputes.<br>• Maintain detailed records of collection activities and customer interactions.<br>• Analyze accounts to identify trends and recommend process improvements.<br>• Ensure compliance with company policies and regulations during collection activities.<br>• Provide exceptional customer service to maintain positive client relationships.<br>• Prepare reports on collection status and outstanding balances for management review.
<p>We are looking for a dedicated and detail-oriented Receptionist for a 60 day Receptionist coverage. </p><p><br></p><p>Responsibilities:</p><p>• Manage the agency’s switchboard and reception area, ensuring calls and visitors are directed appropriately.</p><p>• Maintain accurate records of visitors to the agency and monitor required reporting forms.</p><p>• Assist tenants and applicants with requests such as document copying, inquiries, and information collection.</p><p>• Retrieve, date/time stamp, and distribute incoming mail and faxes to the appropriate departments.</p><p>• Prepare monthly reports and maintain referral lists of available rental units as approved by landlords.</p><p>• Process tenant retro payments and handle forms related to vacating units, including forwarding addresses and key returns.</p><p>• Aid in the completion of client applications, determine required verifications, and conduct initial interviews.</p><p>• Assemble briefing and landlord packets, ensuring all necessary materials are copied and organized.</p><p>• Attend workshops and seminars relevant to job duties and responsibilities.</p><p>• Perform additional tasks as assigned by the Section 8 Manager.</p>
We are looking for a dedicated Collections Specialist to join our team in Hunt Valley, Maryland. In this Contract-to-Permanent position, you will play a key role in managing financial accounts, tracking repossessions, and handling administrative tasks to ensure efficient operations. This is an excellent opportunity to contribute to a dynamic financial services environment while developing your expertise.<br><br>Responsibilities:<br>• Monitor and maintain reports related to delinquency on risk-based loans, charge-offs, and repossessions.<br>• Oversee the assignment and tracking of repossessions, ensuring accurate documentation and timely follow-up.<br>• Perform administrative duties such as processing payments, managing collection agency and repossession invoices, filing, and preparing documents for record retention.<br>• File and monitor insurance claims with attention to detail and compliance requirements.<br>• Collaborate with internal teams to address billing and collection issues efficiently.<br>• Ensure adherence to established collection processes and procedures.<br>• Utilize Microsoft Excel to analyze data and generate reports as needed.<br>• Stay informed about bankruptcy-related creditor processes to manage accounts effectively.<br>• Support the department in achieving financial recovery goals through strategic account management.
<p>Are you a financial wizard who loves numbers <em>and</em> building relationships? Do you pride yourself on having top-notch organizational skills combined with a knack for problem-solving? Then you might be the Credit & Collections superhero our client has been waiting for!</p><p><strong>What’s in it for YOU?</strong></p><p>✅ <strong>HYBRID FLEXIBILITY</strong> — After the first two weeks of exciting training, enjoy the best of both worlds: 3 days in our beautiful office and 2 days working from the comfort of your home! 🌟</p><p>✅ <strong>GROWTH OPPORTUNITY</strong> — This is a <strong>direct-hire position</strong>, meaning you’re not here for a temporary gig—you’re here to grow your career!</p><p>✅ <strong>TEAM CULTURE</strong> — Join a fun and supportive group that values collaboration, innovation, and professional development. (Yes, you can finally look forward to Mondays!)</p><p><br></p><p><strong>What You’ll Do</strong></p><p>💰 Manage and monitor business customer accounts to ensure timely invoicing and payments.</p><p>🤝 Build strong relationships with clients to understand payment challenges and offer solutions.</p><p>📊 Maintain detailed records so you’re always ahead of the game.</p><p>🚀 Leverage your problem-solving skills to resolve discrepancies quickly and professionally.</p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
We are looking for a detail-oriented Collections Specialist to join our team in Milton, Wisconsin. This long-term contract position is ideal for someone skilled in managing accounts receivable, credit evaluations, and proactive customer communication. The role requires strong organizational abilities and proficiency with financial software to ensure prompt and efficient collections processes.<br><br>Responsibilities:<br>• Review aging reports to identify overdue accounts and initiate timely follow-ups with customers.<br>• Contact clients proactively to confirm invoice receipt and ensure payment before the 30-day mark.<br>• Conduct credit evaluations for new organizations and assess their financial reliability.<br>• Process cash applications efficiently within the accounting software to maintain accurate records.<br>• Ensure the smooth flow of receivables by consistently following up and addressing any payment delays.<br>• Utilize transportation-specific software, such as Truckmate, to streamline collection activities.<br>• Collaborate with internal teams to address billing discrepancies and resolve payment issues.<br>• Maintain detailed records of customer interactions and payment statuses for reporting purposes.<br>• Apply best practices in commercial and consumer collections to achieve optimal recovery rates.
Collections Specialist,Collections - Commercial,Collections - Consumer,Credit - Collections,Collection<br><br>Job Summary: We are seeking an experienced Collections Specialist to join our team and take responsibility for reaching out to clients via phone to collect aged, overdue payments. The ideal candidate will possess excellent communication and negotiation skills, a customer-focused approach, and a proactive attitude toward resolving payment issues. This role requires the ability to handle sensitive financial situations tactfully while maintaining professionalism and accuracy in documentation.<br><br>Responsibilities:<br><br>Contact customers via phone to follow up on overdue accounts and secure payment for outstanding balances.<br>Review and analyze accounts to identify overdue amounts and initiate appropriate collection action.<br>Communicate payment terms, account statuses, and repayment options to clients with clarity and professionalism.<br>Record customer interactions and payment agreements in company systems with accuracy and attention to detail.<br>Resolve customer inquiries and disputes related to account balances in a timely and effective manner.<br>Collaborate with internal teams, such as billing and accounting, to address account discrepancies or escalate complex issues.<br>Achieve and exceed individual collection targets while adhering to all company policies and procedures.<br>Follow up on payment commitments to ensure compliance and monitor account status for potential further action if necessary.<br>Build and maintain positive relationships with customers to encourage prompt payments while preserving client goodwill.<br>Stay up-to-date on relevant legal regulations and company guidelines related to collections practices.
<p><strong>Accounts Receivable / Collections Specialist, Plainview Long Island, NY area </strong></p><p><br></p><p><strong>Anna Parson at Robert Half </strong>is seeking a self-motivated and well-spoken <strong>Accounts Receivable / Collections Specialist</strong>. If you bring strong Excel skills, excellent communication abilities, and experience managing collections and account reconciliations, we want to hear from you!</p><p><strong>As the Accounts Receivable / Collections Specialist, you will: </strong></p><ul><li>Perform <strong>heavy customer collections</strong> with professionalism and customer care.</li><li>Manage <strong>customer billing</strong> and maintain up-to-date and accurate records.</li><li>Apply payments and handle <strong>customer account reconciliations</strong> to ensure data accuracy.</li><li>Collaborate with executives and owners to <strong>review bad debt</strong> and propose solutions.</li><li>Support <strong>accounts payable duties</strong> to facilitate smooth financial processes.</li></ul><p>Seeking an <strong>Accounts Receivable / Collections Specialist, </strong>that is very detail oriented, organized and takes pride in their work and customer relations. </p><p>Excellent benefits package! </p><p>Contact Anna Parson at Robert Half for immediate and confidential consideration or apply now! </p><p><br></p>
<p>We are looking for an experienced Sr. Accounting Lead to join our client's team in West Hollywood, California. In this role, you will oversee critical accounting operations, ensuring accuracy and compliance across financial reporting, payroll, and vendor management. This position offers an opportunity to contribute to the growth and efficiency of this unique and dynamic organization by implementing best practices and maintaining strong financial controls.</p><p><br></p><p>Responsibilities:</p><p>• Manage month-end close processes, including preparing workpapers, reviewing reconciliations, and assembling financial statements with variance analysis.</p><p>• Oversee bookkeeping and vendor management activities, ensuring accurate coding and reconciliation of transactions while maintaining quality standards.</p><p>• Coordinate accounts payable processes, including vendor onboarding, payment approvals, and tracking early-pay discounts.</p><p>• Ensure accurate invoicing and accounts receivable aging, collaborating with sales teams to enforce credit rules and manage collections.</p><p>• Reconcile inventory reports with financial records, documenting adjustments and maintaining discipline around landed-cost entries.</p><p>• Monitor daily cash flow, prepare weekly payment runs, and maintain a 13-week cash forecast for management review.</p><p>• Lead compliance activities, including sales tax reporting, year-end financial statements, and regulatory filings.</p><p>• Develop and enforce internal financial controls to safeguard company assets and optimize operational efficiency.</p>
<p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office </p><p><br></p><p>Start Date: September 1st</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Work type: Remote</p><p><br></p><p>If interested, please apply now!</p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
<p>Do you excel at delivering outstanding customer experiences and creating meaningful connections? Are you fluent in Spanish and English with a talent for problem-solving and fostering customer loyalty? Our client is seeking a Spanish Bilingual Customer Experience Specialist to provide exceptional service to a diverse customer base. This role blends communication, empathy, and efficiency, allowing you to support customers and contribute to the success of a mission-driven organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong> Deliver excellent service by answering inquiries, resolving issues, and offering solutions to customers via phone, email, and other communication platforms—both in Spanish and English.</li><li><strong>Problem-Solving:</strong> Actively listen to customer concerns and address them with empathy, patience, and efficiency while providing clear guidance.</li><li><strong>Bilingual Support:</strong> Serve as the primary contact for Spanish-speaking customers, ensuring cultural sensitivity and effective communication.</li><li><strong>Data Management:</strong> Maintain accurate records of customer interactions and resolutions using CRM systems.</li><li><strong>Feedback Collection:</strong> Capture customer feedback and identify trends to help improve processes and service delivery.</li><li><strong>Collaborative Communication:</strong> Partner with internal departments to escalate issues, streamline workflows, and align customer needs with company goals.</li><li><strong>Customer Retention:</strong> Build rapport with repeat customers, maintaining relationships that foster satisfaction and loyalty.</li><li><strong>Brand Representation:</strong> Uphold the organization’s mission, values, and reputation in your interactions with customers.</li></ul><p><br></p>
<p><strong>Remote Collections Opportunity </strong>- <strong>Part Time: 20-25 Hours Per Week</strong></p><p><br></p><p>We are looking for a motivated Collections Specialist to assist a client with a clean-up project. </p><p><br></p><p>Responsibilities:</p><p>• Manage and resolve outstanding accounts receivable balances to ensure timely collection of payments.</p><p>• Communicate professionally with clients to address payment discrepancies and negotiate solutions.</p><p>• Maintain accurate records of collections activities and update internal systems accordingly.</p><p>• Collaborate with the finance team to identify and address issues impacting payment cycles.</p><p>• Provide regular reports on collections progress and account statuses to management.</p><p>• Implement effective strategies to improve cash flow and reduce outstanding balances.</p><p>• Analyze accounts to identify trends and recommend improvements to the collections process.</p><p>• Ensure compliance with company policies and regulations during all collections activities.</p><p>• Assist in cleaning up aged accounts and organizing financial data for long-term efficiency.</p>
We are looking for a meticulous Collections Specialist to join our team in Centennial, Colorado. In this role, you will handle business-to-business collections, invoicing, and administrative tasks to ensure smooth financial operations. This is a contract position that requires a proactive approach to managing accounts receivable and maintaining accurate billing processes.<br><br>Responsibilities:<br>• Manage business-to-business collections, ensuring timely payments and resolving outstanding balances.<br>• Process and oversee the creation of approximately 650 invoices per month with precision.<br>• Update pricing information on the company website as needed.<br>• Maintain accurate records of customer interactions and payment agreements.<br>• Utilize QuickBooks Desktop to track and manage financial data.<br>• Address billing discrepancies by collaborating with internal teams and clients.<br>• Perform general administrative tasks to support the finance department.<br>• Respond to inbound calls and inquiries related to accounts receivable.<br>• Ensure compliance with company policies and procedures in all financial operations.<br>• Contribute to the maintenance of a focused yet casual office environment.
<p>At Robert Half, we connect skilled professionals with leading organizations to help build successful businesses and careers. We are currently seeking an experienced Collections Specialist for one of our clients in San Diego, CA. If you have a passion for managing accounts receivable, strong communication skills, and enjoy problem-solving, this is an excellent opportunity to thrive in a collaborative and fast-paced environment. As a Collections Specialist, you will be responsible for overseeing and facilitating payment collections for past-due accounts while maintaining positive relationships with customers. This role requires excellent organizational skills, attention to detail, and a proactive approach to resolving outstanding balances in a professional manner.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers by phone, email, or mail to collect outstanding payments and discuss account discrepancies.</li><li>Maintain accurate records of all communications, payment arrangements, and account activity.</li><li>Research and resolve billing disputes or related issues in collaboration with other departments.</li><li>Monitor aging reports and follow up on overdue balances to minimize delinquency rates.</li><li>Assess customer payment history and recommend adjustments or escalations when necessary.</li><li>Support the month-end close process by providing accurate reporting of accounts receivable statuses.</li><li>Ensure compliance with corporate policies, procedures, and applicable laws relating to debt management.</li></ul><p><br></p>
<p>Are you passionate about delivering exceptional customer service and creating memorable experiences? Do you thrive in solving problems, connecting with customers, and ensuring satisfaction at every touchpoint? Our client is seeking a dedicated Customer Experience Specialist to join their team. This opportunity allows you to make an impact by enhancing relationships and driving customer loyalty for a purposeful and growing organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for customers, handling inquiries via phone, email, and other communication channels promptly and professionally.</li><li>Identify customer needs, resolve issues, and ensure customer satisfaction by providing solutions in a timely and efficient manner.</li><li>Follow up on customer concerns, actively listen, and ensure a seamless and positive experience throughout the process.</li><li>Maintain accurate records of customer interactions, feedback, and resolutions using CRM software or other tools.</li><li>Collaborate with internal teams to streamline workflows and suggest improvements in customer service procedures.</li><li>Nurture relationships with clients and customers, fostering loyalty and repeat business.</li><li>Represent the company’s values, policies, and messaging in all customer interactions to maintain its reputation and integrity.</li><li>Partner with coworkers and management to meet shared goals, ensuring the best possible customer experience.</li></ul><p><br></p>
We are looking for a motivated Collections Specialist to join our team in White Plains, New York. This role involves managing business-to-business (B2B) collections while delivering exceptional customer service. As a Contract-to-permanent position, this opportunity offers a pathway to long-term employment based on performance.<br><br>Responsibilities:<br>• Manage B2B collections processes, ensuring timely and accurate follow-ups to resolve outstanding balances.<br>• Provide excellent customer service to address inquiries and maintain strong client relationships.<br>• Utilize Microsoft Outlook and Excel to track collections activity and generate aging reports.<br>• Analyze credit balances and approve credit lines in accordance with company policies.<br>• Communicate effectively with clients via phone and email to negotiate payment terms and settle debts.<br>• Review and reconcile accounts to ensure accurate billing and collections.<br>• Monitor overdue accounts and develop strategies for debt recovery.<br>• Collaborate with internal teams to address billing discrepancies and streamline collection processes.<br>• Prepare detailed reports on collections performance and account statuses.<br>• Stay informed on industry best practices and compliance standards for collections.
