We are looking for a dedicated Property Front Office staff member to join a nonprofit organization in Grand Rapids, Michigan. As the first point of contact for residents and visitors, you will play a vital role in fostering a welcoming and supportive environment for an affordable housing community. This Contract to permanent position offers an opportunity to contribute to a meaningful mission of helping individuals transition to stable living. Responsibilities: • Greet residents and visitors with professionalism and provide assistance with inquiries or daily needs. • Manage incoming calls using a multi-line phone system and direct them to the appropriate departments. • Coordinate resident services such as package deliveries, transportation assistance, and access to shared spaces. • Promote community engagement by encouraging participation in activities and maintaining organized common areas. • Monitor building access points to ensure a safe and controlled entry process. • Address conflicts or incidents calmly and report any safety concerns to management. • Support the preparation of rooms for new residents and report maintenance needs promptly. • Maintain cleanliness and organization in common areas, courtyards, and parking lots. • Facilitate communication between residents and internal teams to address their support needs. • Model respectful and collaborative behavior to reinforce a positive community atmosphere.

• High school diploma or equivalent is required. • Prior experience in receptionist duties, hospitality, or resident support is preferred. • Proficiency in handling multi-line phone systems and managing inbound calls is essential. • Ability to work flexible schedules, including evenings, weekends, and holidays. • Strong interpersonal and communication skills to interact with individuals from diverse backgrounds. • Physical capability to lift up to 50 lbs and perform tasks involving prolonged standing or walking. • Must obtain First Aid certification within 180 days of starting employment. • A valid driver’s license may be required, depending on specific duties.

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Grand Rapids, MI
onsite
Contract / Temporary to Hire
13.50 - 14.00 USD / Hourly
We are looking for a dedicated Property Front Office staff member to join a nonprofit organization in Grand Rapids, Michigan. As the first point of contact for residents and visitors, you will play a vital role in fostering a welcoming and supportive environment for an affordable housing community. This Contract to permanent position offers an opportunity to contribute to a meaningful mission of helping individuals transition to stable living. Responsibilities: • Greet residents and visitors with professionalism and provide assistance with inquiries or daily needs. • Manage incoming calls using a multi-line phone system and direct them to the appropriate departments. • Coordinate resident services such as package deliveries, transportation assistance, and access to shared spaces. • Promote community engagement by encouraging participation in activities and maintaining organized common areas. • Monitor building access points to ensure a safe and controlled entry process. • Address conflicts or incidents calmly and report any safety concerns to management. • Support the preparation of rooms for new residents and report maintenance needs promptly. • Maintain cleanliness and organization in common areas, courtyards, and parking lots. • Facilitate communication between residents and internal teams to address their support needs. • Model respectful and collaborative behavior to reinforce a positive community atmosphere.
2025-10-08T16:49:24Z

Property Front Office Job in Grand Rapids | Robert Half