<p>Job Details:</p><p>- Technical and end user operation management of data warehouse and business intelligence infrastructure on day-to-day basis</p><p>- Full responsibility of new development tasks to expand functionality of current data warehouse including dashboards/reports</p><p>- Working with Finance to gather/analyze reporting requirements (Business Analysis)</p><p>- Presenting technical solutions for new business requirements to manager and final technical implementation</p><p>- Actively supporting end users and error management of data warehouse with dashboards/reports</p><p>- Organizing technical and end user testing for final deployments to different technical environments</p><p>- Creating/maintaining technical and end user documentation</p><p>- Second technical contact for Business Intelligence</p>
Position: Business Analyst / Project Manager - Manufacturing ERP<br> Location: Des Moines, IA - Onsite<br> Salary: up to $85,000 base annual salary plus exceptional benefits<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br> Are you a proactive problem-solver with ERP experience in a manufacturing environment? A leading company in Des Moines is seeking a Business Analyst / Project Manager to support a major ERP initiative. This is a permanent, onsite role with excellent benefits and growth potential.<br> What You’ll Do:<br> ○ Coordinate ERP-related tasks and timelines across departments<br> ○ Communicate with vendors and internal teams to ensure project milestones are met<br> ○ Document system customizations and changes<br> ○ Support operations teams (accounting, HR, purchasing, customer service)<br> What You Bring:<br> ○ ERP experience (any system)<br> ○ Background in manufacturing environments<br> ○ Strong communication, documentation, and organizational skills<br> ○ Ability to keep projects on track and stakeholders informed<br> Ready to lead from the ground floor of a major ERP transformation? Apply now and bring your ERP expertise to a team that values initiative and impact.<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p><strong>Senior Workday Analyst – HCM & Talent</strong></p><p><br></p><p>A client of ours is looking for a Senior Workday Analyst to be the go-to subject matter expert for Workday HCM. In this long-term contract position, you will play a crucial role in optimizing and maintaining our HR technology systems, with a primary focus on Workday. Collaborating with cross-functional teams, you will help streamline processes, troubleshoot issues, and implement system enhancements to support business needs. In this role, you’ll partner with HR, Talent Acquisition, and other teams to translate business needs into streamlined Workday solutions. If you thrive on problem-solving, process improvements, and driving innovation within HR technology—this could be the role for you.</p><p><br></p><p><strong>Responsibilities of Senior Workday Analyst:</strong></p><ul><li>Configure and maintain Workday systems, with a focus on Core Talent and Recruiting modules.</li><li>Collaborate with HR teams, Talent Acquisition, and other departments to translate business requirements into effective system solutions.</li><li>Provide backup support for the Absence module and assist in the configuration of secondary modules such as Talent Performance, Learning, and Recruiting.</li><li>Troubleshoot and resolve system issues, ensuring data integrity and user satisfaction.</li><li>Monitor and analyze help desk inquiries, conducting root cause analysis to improve processes and customer experience.</li><li>Stay informed about Workday updates and releases, recommending new features and enhancements to improve system efficiency.</li><li>Generate and analyze reports to support HR decision-making and strategic initiatives.</li><li>Perform testing and validation of system changes to ensure functionality and reliability.</li><li>Foster trust and reliability in HR technology systems through proactive support and communication.</li></ul>
<p>We are looking for an experienced Senior Business Analyst to join our team in Tacoma, Washington. This role is critical in supporting financial and sales operations by analyzing profitability, managing margin controls, and refining bidding processes. The ideal candidate will possess strong analytical skills and collaborate effectively across departments to drive financial performance improvements. This position is highlighted by a strong work-life balance, with a low-stress work environment and a growing organization! Apply today! </p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough analyses to identify trends, challenges, and opportunities related to revenue, operating costs, and general expenses.</p><p>• Play a pivotal role in the bid appraisal process by developing and maintaining analytical models tailored to specific bids.</p><p>• Interpret bid requirements and contracts while supporting complex financial scenarios.</p><p>• Collaborate with Finance and IT teams to address system issues and enhance financial system functionality.</p><p>• Assist in year-end financial reviews by preparing detailed analyses and explanations.</p><p>• Manage and oversee 50 budget reports, ensuring accuracy and alignment with organizational goals.</p><p>• Provide actionable insights to improve profitability and support strategic decision-making.</p><p>• Utilize advanced Excel and Power BI tools to create detailed reports and dashboards.</p><p>• Partner with key stakeholders to streamline processes and ensure alignment with business objectives.</p><p>• Contribute to refining financial models and templates to meet evolving business needs.</p><p><br></p><p>The salary range for this position is $125k to $135k. Benefits available with this position include medical, dental and vision; life and disability insurances; participation in the company’s 401(k) plan with a match and 15 days of paid vacation, 8 days of paid sick leave and 10 paid holidays per calendar year.</p>
We are looking for a highly motivated Strategy Analyst III to contribute to the design and delivery of innovative energy efficiency programs for residential customers in Providence, Rhode Island. In this long-term contract position, you will play a critical role in aligning regulatory priorities with customer needs while fostering collaboration across internal teams and external stakeholders. This hybrid role offers a unique opportunity to make a meaningful impact in energy efficiency strategies while working both remotely and on-site.<br><br>Responsibilities:<br>• Develop and implement energy efficiency solutions tailored to meet the diverse needs of residential customers.<br>• Collaborate with internal teams and vendor partners to align on the planning, development, and execution of energy efficiency strategies.<br>• Build and maintain relationships with regulatory bodies and stakeholders, attending meetings and supporting regulatory filings as needed.<br>• Analyze key performance indicators and metrics, such as energy savings and program participation, to inform strategic decisions.<br>• Research best practices and industry trends to design innovative and cost-effective energy efficiency solutions.<br>• Negotiate program targets and funding levels with stakeholders, including regulators, local governments, and environmental organizations.<br>• Enhance internal processes to improve cross-functional collaboration and operational efficiency.<br>• Provide leadership in aligning internal regulatory priorities with customer-focused objectives.<br>• Track and report on program metrics to ensure goals are met and identify areas for improvement.
<p>We are looking for an experienced IT Business Analyst to join our team in the Tampa, FL office location a, on a Contract-to-Permanent basis. In this role, you will collaborate with stakeholders to deliver effective business solutions, focusing on claims systems and processes. Your work will involve gathering requirements, analyzing systems, configuring changes, and ensuring seamless integration across departments.</p><p><br></p><p>Responsibilities:</p><p>• Gather and document detailed business requirements to support claims administration systems.</p><p>• Create and maintain comprehensive documentation on system functionality and processes.</p><p>• Collaborate with Quality Analysts to develop and execute test cases, ensuring system changes align with business needs.</p><p>• Conduct systems analysis and testing to identify and resolve application issues.</p><p>• Coordinate and communicate system changes, including demos, with internal departments and external stakeholders.</p><p>• Perform UI-based configuration changes to enhance system functionality and usability.</p><p>• Build strong relationships with Claims management and other key stakeholders to align project goals.</p><p>• Partner with development teams to ensure seamless integration and proper implementation of system updates.</p><p>• Provide detailed answers to technical and functional questions from team members during project execution.</p>
We are looking for a skilled Business Analyst to join our team in Jacksonville, Florida. In this role, you will collaborate with IT and business stakeholders to support distribution processes, analyze requirements, and contribute to the optimization of warehouse management systems. This position offers the opportunity to work on impactful projects while providing ongoing system support and training.<br><br>Responsibilities:<br>• Collaborate with distribution stakeholders to gather and analyze requirements to design effective warehouse management system solutions.<br>• Create detailed documentation and designs for warehouse management systems, focusing on usability and process efficiency.<br>• Conduct rigorous system testing to ensure accuracy, functionality, and optimal performance before deployment.<br>• Develop comprehensive training materials and deliver training sessions for business users on new system functionalities.<br>• Provide continuous support and maintenance for warehouse management systems, including troubleshooting and implementing updates.<br>• Participate in cross-functional initiatives and larger-scale projects, working closely with IT teams and business stakeholders.<br>• Offer production support to multiple distribution centers, including participating in the on-call support schedule.<br>• Assist in the reengineering or design of business processes to improve operational efficiency.
<p>We are looking for a dedicated Business Analyst to join our team in Hartford, CT. <strong>This position requires being onsite 4x per week. </strong></p><p><br></p><p>This long-term contract position offers the opportunity to collaborate closely with business stakeholders and technical teams to ensure alignment between business needs and system solutions. The ideal candidate will thrive in analyzing processes, facilitating workshops, and producing detailed documentation to drive effective decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive business process analysis to identify inefficiencies and recommend improvements.</p><p>• Collaborate with stakeholders to define project scope, develop business cases, and perform cost-benefit analysis.</p><p>• Facilitate requirements gathering sessions and document clear, actionable user stories and business requirements.</p><p>• Work closely with technical teams to translate business needs into feasible system solutions.</p><p>• Create process flow diagrams and other visual tools to support documentation and communication.</p><p>• Participate in shaping scope, estimating development timelines, and reviewing system designs.</p><p>• Provide ongoing support to stakeholders by preparing reports, presentations, and demonstrations of proposed solutions.</p><p>• Partner with IT teams, including developers and architects, to design logical and physical data models.</p><p>• Assist in testing efforts by reviewing test scenarios and validating defects to ensure quality.</p><p>• Maintain project documentation and manage repositories for easy access and traceability.</p>
We are looking for an experienced Business Analyst to join our team in Fort Washington, Pennsylvania. This role involves serving as a critical link between business stakeholders and IT teams to ensure seamless communication and effective solutions. As part of a long-term contract, you will analyze business processes, gather requirements, and contribute to the design and implementation of systems that enhance organizational efficiency.<br><br>Responsibilities:<br>• Act as a liaison between business units and IT teams, ensuring clear communication and alignment on project goals.<br>• Facilitate requirements gathering sessions to identify system needs and propose effective solutions.<br>• Create detailed project documentation, including business requirements, functional designs, and user stories.<br>• Collaborate with developers and QA teams to support the design, development, and testing of system enhancements.<br>• Analyze current business processes and recommend improvements or new system functionalities.<br>• Assist in sprint planning within an agile framework, including the creation of acceptance criteria and testing support.<br>• Coordinate project tasks and ensure timely completion to meet deadlines.<br>• Conduct user experience analysis to identify areas for system optimization and improved functionality.<br>• Provide ongoing support for software implementation and enhancement initiatives.<br>• Manage small project teams and contribute to the overall project success.
<p>We are looking for a Senior Epic Business Analyst to join our friendly healthcare team, with 5+ years of experience in Epic.across our healthcare organization. </p><p><br></p><ul><li><strong>5 years’ Epic data analysis experience</strong></li><li><strong>Access Data Model Certification</strong></li><li><strong>Epic Clarity & Revenue Data Model Certification</strong></li><li><strong>Cogito and Cogito Fundamentals Certification</strong></li><li><strong>Optimize patient access and revenue cycle performance </strong></li><li><strong>SQL</strong></li></ul><p>Salary: $98,000 - $121,000</p><p>Mostly remote, Approximately once or twice per month in office in Portland, OR Metro area.</p><p>Excellent benefits, really friendly team!</p><p>Must live in Oregon or Washington. (Small relocation allowance offered)</p><p><br></p><p>Benefits:</p><p>Medical, Vision, Dental, Life & Disability Insurance</p><p>Retirement Plans</p><p>Paid Vacation: PTO accruals from 120 to 264 hours annually based on years of service and employment type (WA/OR exempt/non-exempt)</p><p>Paid Holidays: Standard holidays</p><p>Sick Leave: Covered under Personal Time bank; 2 hours per pay period.</p>
We are looking for a skilled Business Analyst to join our team in Southfield, Michigan. In this role, you will leverage your analytical expertise to drive data-driven decision-making and enhance business operations. You will collaborate with cross-functional teams to identify opportunities for improvement and translate business needs into actionable solutions.<br><br>Responsibilities:<br>• Develop and refine queries to extract, manipulate, and analyze data from multiple databases.<br>• Design and maintain dashboards and reports to provide insights and support strategic business initiatives.<br>• Collaborate with stakeholders to gather and document requirements, ensuring alignment with technical specifications.<br>• Analyze data to identify trends, patterns, and opportunities for process improvements.<br>• Ensure the accuracy and consistency of data across various reporting systems.<br>• Document workflows, processes, and business rules to support organizational understanding.<br>• Support efforts related to data migration, integration, and validation.<br>• Conduct gap analysis to identify discrepancies between current and desired business states.<br>• Work within Agile Scrum teams to deliver solutions efficiently and effectively.
We are currently on the lookout for an ERP/CRM Configuration SME to join our team based in Atlanta, Georgia. This role involves working closely with various team members and business leaders to support and enable daily operations and to lead various projects.<br><br>Responsibilities:<br><br>• Collaborate with business process owners and plant leaders to provide high-quality support in a timely and cost-efficient manner.<br>• Understand and advise project teams on the relationship between data, functionality, and business processes.<br>• Lead project teams in delivering functionality to the business, being on site as needed.<br>• Deliver effective support via ServiceNow platform.<br>• Assess, analyze, and provide timely resolution of issues in the production systems.<br>• Lead the design and realization of system/process enhancements ensuring they are delivered on time and without defects.<br>• Utilize skills in Client Side Scripting, Cloud Technologies, CRM, and ERP - Enterprise Resource Planning.<br>• Manage multiple work streams and adapt to changes in prioritization in a fast-paced, high-volume environment.<br>• Establish and maintain positive and productive relationships with colleagues, clients, and other stakeholders across all levels of the business unit organization.<br>• Leverage Microsoft Office proficiently (Excel intermediate to advanced, Outlook, Word, PowerPoint) in executing tasks.
<p>We are seeking a highly motivated and analytical Business Intelligence (BI) Analyst to join our team. In this role, you will be responsible for transforming raw data into actionable insights that drive strategic business decisions. You will work closely with cross-functional teams to understand their data needs, develop and maintain BI tools and reports, and communicate findings to key stakeholders. The ideal candidate is passionate about data, possesses strong analytical and problem-solving skills, and has a proven ability to translate complex information into clear and concise recommendations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Collect, analyze, and interpret complex data sets from various sources to identify trends, patterns, and insights.</li><li>Develop and maintain BI tools, dashboards, and reports that visualize data and track key performance indicators (KPIs).</li><li>Collaborate with stakeholders across different departments to understand their data requirements and deliver solutions that meet their needs.</li><li>Perform data validation and quality assurance to ensure the accuracy and reliability of information.</li><li>Identify opportunities for process improvements and data-driven decision-making.</li><li>Present findings and recommendations to management and other stakeholders in a clear and compelling manner.</li><li>Stay up-to-date with the latest BI trends and technologies.</li><li>Document BI processes, procedures, and data flows.</li></ul><p><br></p>
<p>Robert Half is seeking a <strong>Senior Data/BI Analyst (Contractor)</strong> to support a <strong>Finance & Accounting</strong> organization based in Seattle WA. This role involves<strong> driving automation/reporting through Power BI, Alteryx, and Excel workflows</strong>. The position is <strong>Remote</strong>, and is a <strong>6-month contract</strong> opportunity.</p><p> </p><p>Apply today!</p><p> </p><p><strong>Job Details</strong></p><ul><li><strong>Schedule:</strong> Flexible hours</li><li><strong>Duration:</strong> 6-month contract </li><li><strong>Location:</strong> Remote </li></ul><p> </p><p><strong>Job Responsibilities</strong></p><ul><li>Build and maintain <strong>Power BI dashboards</strong> (25+ dashboards planned) to support financial reporting and investment account visibility.</li><li>Automate manual <strong>Excel workflows</strong> (journal entries, reconciliations, cadency reporting) using Alteryx and Power Query.</li><li>Partner with finance and IT/development teams to design, document, and deliver process improvements and automation.</li><li>Deliver 200–300 prioritized automation/reporting solutions out of ~700 total in scope.</li><li>Support <strong>remediation projects</strong> and ensure dashboards and data pipelines are accurate, sustainable, and client-facing.</li><li>Gather requirements from finance journal teams, document SOPs, and translate business needs into technical solutions.</li><li>Coach and upskill finance team members on adoption of more technical, automated processes.</li></ul><p><br></p>
<p>Robert Half is working with a client in the Belle Chase area that is seeking an experienced OSI PI Administrator to manage and maintain PI services, including PI Vision, PI Data Link, PI Analytics, and Asset Framework.</p><p><br></p><p>This role involves developing scalable Asset Framework modules, supporting real-time optimization with AI/Advanced Analytics, and troubleshooting production issues. The candidate will oversee the integrity and accessibility of real-time system data, manage vendor relationships, and create corporate-level PI screens for aggregated production data.</p><p><br></p><p>If interested, please apply today! -Sara Bech, Robert Half</p>
We are looking for a motivated and detail-oriented Associate to join our Portfolio Support team in Boston, Massachusetts. This role involves collaborating with deal teams, portfolio company leaders, and consultants to drive operational improvements, enhance value creation, and optimize resources across a diverse portfolio. As an Associate, you will contribute to analyzing performance metrics, streamlining processes, and building scalable systems to support the team's growth.<br><br>Responsibilities:<br>• Collaborate with portfolio companies and investment teams to support initiatives in areas such as Responsible Investment and Human Capital.<br>• Conduct analytical projects to align key stakeholders, including portfolio executives, internal teams, and external consultants.<br>• Prepare presentations and materials for strategic meetings, such as annual general meetings or executive summits.<br>• Manage and expand executive networks by coordinating agendas and facilitating knowledge sharing among functional groups.<br>• Track and evaluate portfolio company performance using KPIs, providing actionable insights to enhance decision-making.<br>• Develop and implement improved reporting systems to support executive-level decisions.<br>• Review and refine internal workflows to increase efficiency and scalability, leveraging tools like automation where applicable.<br>• Maintain high-quality data organization within systems such as Salesforce, Power BI, and project management tools.<br>• Support responsible investment reporting by preparing required documentation and reports.<br>• Analyze data trends to create scalable models for ongoing updates and ad hoc requests.
<p>Robert Half is seeking a <strong>Data Analyst (Anaplan/SQL focus)</strong> to support a <strong>Financial Services / Insurance</strong> organization based in <strong>Bellevue, WA (remote role)</strong>. This role involves supporting the incentive compensation (IC) team by maintaining and enhancing Anaplan models, running SQL/Snowflake queries, and ensuring accurate, timely, and auditable sales compensation processes. The position is <strong>Remote</strong>, that is a <strong>contract-to-hire</strong> opportunity with <strong>strong potential to convert</strong>. Apply today!</p><p> </p><p><strong>Job Details:</strong></p><p><strong>Schedule:</strong> Flexible; team spans multiple time zones, PST preferred</p><p><strong>Duration:</strong> Contract-to-hire opportunity</p><p><strong>Location:</strong> Remote </p><p> </p><p><strong>Job Responsibilities:</strong></p><ul><li>Develop and enhance Anaplan incentive compensation (IC) models under guidance from the Lead Analyst (build and modify lists, modules, line items, and import actions).</li><li>Help maintain SQL and Snowflake queries and views used for Anaplan data feeds.</li><li>Use Excel for reconciliations, test cases, and investigations.</li><li>Support monthly IC processing through data preparation, QA, and reporting.</li><li>Track work and communicate status using a kanban board (Azure DevOps).</li><li>Document logic, test steps, and assumptions so work is repeatable and auditable.</li><li>Assist with audit requests and deliver small automation or process improvements.</li></ul><p><br></p>
<p>We are looking for a skilled Business Analyst to join our team. In this role, you will act as a key liaison between business stakeholders and technical teams, ensuring that projects align with business objectives and requirements. This is a long-term contract position with hybrid work flexibility for candidates within 50 miles of an office location, while fully remote options are available for those farther away.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business stakeholders to identify core issues and propose actionable solutions.</p><p>• Develop comprehensive business cases that outline the purpose, approach, and advantages of proposed solutions.</p><p>• Gather, analyze, and document detailed requirements to address business needs effectively.</p><p>• Monitor project progress to ensure alignment with documented requirements, resolving any discrepancies or conflicts.</p><p>• Coordinate and execute testing processes to identify and address issues prior to implementation.</p><p>• Facilitate communication between business and technical teams throughout the solution development lifecycle.</p><p>• Independently handle tasks of moderate complexity and scope, ensuring timely delivery of services.</p><p>• Contribute to process improvement initiatives by analyzing existing workflows and recommending enhancements.</p><p>• Lead or assist in small-scale projects, ensuring efficiency and quality in deliverables.</p><p>• Prepare and deliver detailed documentation, including test cases and reports, to support project goals.</p>
<p><strong>Description of Position:</strong></p><p> We are hiring a BI Developer to design and maintain reporting solutions in Power BI. The role includes working with Azure data sources, modeling datasets, and optimizing dashboards for decision-making.</p>
We are looking for an experienced EDI Analyst to join our team on a contract basis in Jacksonville, Florida. In this role, you will handle end-to-end EDI processes, ensuring seamless integration of customer data with internal systems. This is a fantastic opportunity to work alongside a highly skilled team, contributing to critical business functions in the retail industry.<br><br>Responsibilities:<br>• Oversee the complete mapping and integration of customer EDI data to internal standards using Sterling Integrator.<br>• Manage multiple trading partner relationships simultaneously, ensuring accurate and timely data exchange.<br>• Analyze and interpret business requirements to develop appropriate EDI solutions.<br>• Handle a variety of EDI transactions, including Purchase Orders (850), Invoices (810), Advance Ship Notices (856), and Remittance Advices (820).<br>• Collaborate with internal teams and external partners to troubleshoot and resolve EDI-related issues.<br>• Maintain and update EDI configurations to align with evolving customer needs.<br>• Monitor and optimize data workflows to improve efficiency and accuracy.<br>• Provide documentation and support for EDI processes and configurations.<br>• Ensure compliance with industry standards, including ANSI X12 and Applicability Statement 2 (AS2).
<p><strong>About the Role:</strong></p><p> We are looking for a <strong>Sr. BI Developer</strong> to join our data and analytics team. This role is perfect for someone who is passionate about turning data into actionable insights, building scalable BI solutions, and leveraging modern tools like <strong>Power BI, Python, and Microsoft Fabric</strong> to drive decision-making across the organization. You will partner with business stakeholders, data engineers, and analysts to design, develop, and optimize enterprise reporting and analytics solutions.</p><p><strong>What You’ll Do:</strong></p><ul><li>Design and develop advanced <strong>Power BI dashboards and reports</strong> that provide meaningful insights and support strategic initiatives.</li><li>Use <strong>Python</strong> for data wrangling, automation, and advanced analytics.</li><li>Work with <strong>Microsoft Fabric</strong> to design and optimize scalable data models and pipelines.</li><li>Collaborate with business users to gather requirements, translate them into technical solutions, and deliver high-quality BI products.</li><li>Implement and maintain best practices for BI development, data visualization, and performance tuning.</li><li>Ensure data accuracy, consistency, and security across reporting platforms.</li><li>Mentor junior developers and contribute to BI standards and governance frameworks.</li></ul><p><br></p>
<p>We are looking for an experienced PageUp Business Analyst to join our team on a long-term contract basis in Hartford, CT. This role involves leading the implementation of PageUp for hiring and compensation processes within the central HR unit of an educational institution. The position offers the opportunity to collaborate with a dynamic team and ensure the system is optimized to meet business needs.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary Business Analyst for the PageUp implementation, focusing on hiring and compensation modules.</p><p>• Evaluate current HR processes and recommend strategies for replicating or optimizing them within the PageUp system.</p><p>• Partner with project managers and developers to align system capabilities with business requirements.</p><p>• Facilitate planning sessions for user acceptance testing and integration workflows, ensuring all business needs are addressed.</p><p>• Create detailed documentation of workflows, requirements, and system configurations.</p><p>• Provide strategic guidance based on prior experience with PageUp implementations.</p><p>• Collaborate with stakeholders to ensure seamless adoption and utilization of the system.</p><p>• Monitor and report on project progress, ensuring timely delivery of milestones.</p><p>• Offer training and support to internal teams to maximize PageUp’s functionality.</p>
We are looking for a skilled ERP/CRM Configuration Subject Matter Expert to support our operations in the Restaurants & Catering industry. This long-term contract position, based in Miami, Florida, offers an exciting opportunity for professionals passionate about optimizing system configurations and enhancing business workflows. The ideal candidate will play a key role in managing platforms, overseeing automation processes, and ensuring quality standards are consistently met.<br><br>Responsibilities:<br>• Act as the subject-matter expert for ERP/CRM systems, ensuring workspace organization, taxonomy, and templates are effectively managed.<br>• Develop, maintain, and optimize automated workflows, including customer lifecycle journeys such as onboarding, retention, and reactivation.<br>• Collaborate with stakeholders to gather and document business requirements, translating them into actionable system configurations.<br>• Ensure all programs and configurations meet rigorous quality standards through thorough testing and validation.<br>• Manage configuration updates and maintain system hygiene to align with organizational goals.<br>• Implement and oversee API integrations to streamline system communication and enhance functionality.<br>• Provide technical expertise in Salesforce development, ensuring alignment with business objectives.<br>• Continuously monitor and assess system performance, recommending improvements to optimize efficiency and effectiveness.<br>• Troubleshoot and resolve issues related to client-side scripting and system functionality.<br>• Maintain comprehensive documentation for all configurations, processes, and updates.
