<ul><li><strong>Position: Service Specialist (Contract Role)</strong></li><li><strong>Location: Triangle Plaza 8750 W. Bryn Mawr Avenue Chicago IL USA 60631</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay: $20 - $21/per hour</strong></li></ul><p> </p><p>JOB SUMMARY:</p><p>The Service Specialist will serve as support service representative post-implementation. This role will be supporting timely and successful resolution of client needs and improving the overall client experience. The Service Specialist is expected to build maintain positive relationships with all stakeholders including our sales organization employer groups cross functional internal partners. They will act as the administrative support execute tasks and responsibilities.</p><p>This position requires strong relationship management communication critical thinking project management and problem resolution skills to meet the diverse needs of our sales team and employer groups.</p><p> </p><p>RESPONSIBILITIES:</p><ul><li>Act as first point of contact for all incoming employer-client agent calls on the Service phone line. </li><li>Handle level 1 tasks which include but not limited to: limited policyholder terminations provide invoices re-enrollment reports provide payment status updates assist Customer Care with policy research group-level demographic updates policyholder demographic corrections or triaging these requests to the correct team.</li><li>Sales Specialist will triage the request to the Service Consultant as necessary.</li><li>- Consistently meets or exceeds expectations for departmental standards related to customer satisfaction quality average handle time auxiliary time after call work and other KPIs.</li><li>Liaison between external client and broker partners and internal home office colleagues via the Service email inquiries for level 1 tasks. </li><li>Effectively communicate findings to the appropriate parties take initiative and follow-through as the liaison with other internal departments as necessary.</li><li>Provide on-going support to clients to ensure all questions or tasks are handled timely and professionally. Must develop a broad working knowledge of company policies procedures policy information/management and premium billing administration.</li><li>Maintain customer records update admin systems and ensure accurate and detailed documentation of account or policyholder updates/changes or interactions.</li><li>Develop and maintain a trust-based positive relationship and rapport with internal and external clients.</li><li>Perform other duties as assigned.</li></ul>
Position Requirements<br>• Bachelor’s Degree or advanced degree. Preferred areas: computer science, project management, business, or accounting.<br>• At least 5+ years of technical project management experience in a service provider, face-paced, multi-tasking environment= – experience managing networking and third-party vendors is required.<br>• At least 4+ years working with business functional teams or work experience relevant to information technology and project management<br>• Skilled in the application of project management methodologies, with exceptional proficiency in budget management, compliance with contracts, and client relationships<br>• Experience working both independently and in a project team-oriented, collaborative environment<br>• Ability to quickly adapt to shifting priorities, demands, and timelines through analytical and problem-solving capabilities<br>• Ability to elicit cooperation from a wide variety of sources including management, clients, and other departments<br>• Ability to hold project teammates accountable for completing project deliverables accurately and on time, by escalating issues to management as needed.<br>• Ability to effectively prioritize and execute tasks in a high-pressure environment<br>• Strong verbal, written, and interpersonal communication skills<br>• Ability to effectively manage conflict between team members<br>• Exceptional planning and organizing skills<br>• Must be able to learn, understand, and apply new technologies<br>• Ability to work a flexible schedule to meet business needs of clients across multiple US and international time-zones<br>• Must have a strong accounting or financial process understanding<br>Desirable Qualifications<br>• Project Management Professional (PMP)® certification<br>• 5+ years working within a Professional Services consulting organization.<br>• 5+ years project management experience with Infrastructure based projects.<br>Some of the exciting work you will encounter: <br>• Overseeing project scope of multi-site networking refresh including cabling. Project team will include internal and third-party resources.<br>• Direct and manage project development and execution from initiation to closure utilizing standard project methodology<br>• Facilitate the definition of project scope, goals, and deliverables in support of business objectives<br>• Coordinate all meetings/communications between the client and Project Team throughout the project<br>• Clearly communicate expectations to team members<br>• Identify project success criteria and disseminate to involved parties throughout the project lifecycle<br>• Develop and deliver progress reports, proposals, requirements documentation, and presentations<br>• Determine the content of status reports from the project team, analyze results, and troubleshoot problem areas<br>• Identify and manage project dependencies and critical path; identify and resolve issues and conflicts within the project team; identify project risks and suggest methods of mitigating those risks<br>• Effectively manage project scope by ensuring any changes to scope are documented and approved; proactively manage changes in project scope, identify potential crises, and devise contingency plans<br>• Manage incidents and change orders within assigned projects, including escalations needed to ensure timely completion
<p>We are seeking a Senior Business Analyst with strong technical acumen and advanced SQL expertise to support a high-profile enterprise implementation project. This individual will serve as the bridge between business and technical teams—translating complex requirements into actionable deliverables, validating configurations, and ensuring system accuracy through detailed testing and analysis.</p><p><br></p><p><strong><em>100% REMOTE | CST/EST TIMEZONES PREFERRED | GREENCARD HOLDER/US CITIZEN</em></strong></p><p><br></p><p><strong>Role Overview</strong></p><p>The Senior Business Analyst will collaborate closely with project managers, developers, and client stakeholders to define requirements, test configurations, and ensure seamless data flow across systems. This role is ideal for someone who thrives in technical environments, is comfortable digging into data with SQL, and can confidently validate system performance through configuration testing and data validation.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Partner with technical and business teams to gather, analyze, and document functional and non-functional requirements.</li><li>Write and execute complex SQL queries to extract, validate, and reconcile data across multiple systems.</li><li>Conduct configuration testing to ensure system setups align with documented requirements and business logic.</li><li>Support system testing, UAT, and regression testing—logging defects and driving resolution with developers.</li><li>Create detailed documentation for data mapping, process flows, and configuration outcomes.</li><li>Develop and maintain reports or dashboards to support decision-making and track implementation progress.</li><li>Facilitate requirements sessions and ensure clear alignment between business objectives and system functionality.</li><li>Provide ongoing analytical support post-deployment to monitor accuracy, identify gaps, and recommend enhancements.</li></ul>
IMPORTANT – to be considered for this job you can call Chris Willhite at 972-789-9590 or you can contact Chris Willhite directly on LinkedIn or send a message (email address is on LinkedIn profile) <br> Core Responsibilities: • Evaluate potential acquisitions by assessing site suitability, access to utilities, and overall development feasibility. • Oversee the due diligence process, including working with municipalities to determine public utility availability and exploring private utility options. • Collaborate with regulatory attorneys, consultants, and municipalities to address annexation, permitting, and entitlement issues. • Manage site development activities, including grading, drainage, and infrastructure design, ensuring compliance with all local and state regulations. • Coordinate with external consultants, engineers, and contractors to complete surveys, environmental studies, and engineering plans. • Prepare and maintain project schedules, budgets, and reports to ensure timely and costeffective completion of development milestones. • Assist in the preparation of offering memorandums and presentations for internal and investor review. Additionally, we seek a candidate who embodies our core values of being Humble, Hungry, and Smart: • Humble: Display humility in interactions, open to learning, and receptive to feedback. Foster a collaborative and inclusive work environment. • Hungry: Demonstrate a strong work ethic, ambition, and a proactive approach to achieving goals. Exhibit a passion for real estate investment and a drive for continuous improvement. • Smart: Possess exceptional interpersonal and analytical skills. Make informed decisions and contribute to the intellectual capital of the team. Key Skills: • Builds positive relationships with team members that foster a strong work environment • Ability to multi-task and prioritize in a fast-paced environment • Proven ability to manage time effectively to ensure established deadlines are met • Excellent organizational skills and strong attention to detail • Independent and self-motivated detail oriented with excellent research, writing and communication skills • Demonstrates flexibility as work demands change • Seeks to improve existing work practices / processes Preferred Qualifications: • Bachelor’s degree in civil engineering or related field • Humble, Hungry, and Smart • A minimum of 5-years of experience in real estate land development • Strong knowledge of Texas land development processes, municipal regulations, and ETJ requirements. • Proficient in AutoCAD, GIS, and project management tools. Compensation: • permanent Paid Salary – amount dependent on experience • Incentive Bonus structure available • Medical Benefits available • Paid time off for personal use and holidays • Retirement plan including 401(k) and company matching
<p> Job Description: </p><p>We are seeking a highly skilled highly motivated team-oriented and customer-focused Senior Business Analyst to join our team for a large-scale enterprise-wide modernization project. The successful candidate will play a critical role in analyzing business processes identifying requirements and ensuring the successful integration of a new SaaS-based system with various other systems and applications. </p><p><br></p><p>This is a long-term contract opportunity based in Southern California and will be onsite 4 days per week.</p><p><br></p><p> Daily Tasks Performed: </p><p> Key Responsibilities: </p><p> - Collaborate with cross-functional teams and vendors to gather and document business requirements. </p><p> - Analyze and map current business processes and workflows. </p><p> - Develop detailed business and functional requirements documents. </p><p> - Facilitate workshops and meetings to elicit requirements and validate solutions. </p><p> - Work closely with all teams e.g. Business IT vendors infrastructure and reporting and analytics teams to ensure technical solutions align with business needs. </p><p> - Assist in the development of test plans and participate in testing activities. </p><p> - Provide ongoing support and training to business users. </p><p> - Ensure compliance with industry standards and best practices. </p><p> - Help with prioritizing requirements to determine the scope of the project. </p><p> - Help with refining and solidifying the business case. </p><p> - Help with assessing risks and solidifying business benefits. </p><p><br></p><p><br></p><p><br></p>
<p>We are looking for an experienced Business Analyst to join our dynamic team. In this role, you will play a pivotal part in supporting healthcare-related projects, analyzing data systems, and collaborating with teams to enhance operational efficiency. The ideal candidate will have a strong background in business analysis, technical systems, and will thrive in a collaborative and detail-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide insights and recommendations for technical projects.</p><p>• Develop and produce detailed reports for management, operations, and ongoing projects.</p><p>• Address user concerns by offering application support, troubleshooting issues, and resolving errors efficiently.</p><p>• Assist in the evaluation, testing, and implementation of new software features, modules, and system updates.</p><p>• Identify and execute process improvement initiatives to optimize workflows and system functionality.</p><p>• Collaborate with the Help Center team to research and resolve technical support tickets.</p><p>• Conduct training sessions and ensure smooth implementation of software updates and new systems.</p><p>• Maintain compliance with federal and state regulations regarding patient privacy and organizational policies.</p><p>• Communicate effectively across departments to ensure clarity, understanding, and confidentiality.</p><p>• Monitor customer feedback and address concerns to enhance satisfaction and service quality.</p>
<p>We are offering an exciting opportunity to join a Global Middle Office team located in Houston, Texas. This role will primarily focus on physical Power and Gas commodity trading. It will involve processing and reconciling trades, preparing daily reports, and liaising with various stakeholders. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Prepare daily Profit & Loss and position reports for multiple businesses, specifically within the North American physical and financial Power & Gas markets.</p><p>• Perform daily reconciliations of trades and positions to maintain data accuracy.</p><p>• Act as a key liaison between the trading desks, ISOs, and FCMs, facilitating smooth operations.</p><p>• Manage static data setups for internal systems, including products and prices.</p><p>• Reconcile exchange and index curves against 3rd party systems to our internal ones to ensure consistency.</p><p>• Comment daily on P& L movements, explaining and critiquing major positions and risks taken by the desk.</p><p>• Liaise with various stakeholders, including market risk, ALM, operations, finance, IT, and business managers.</p><p>• Proactively participate in internal projects to enhance processes and controls.</p><p>• Ensure that processes are continually reviewed and improved, risks are managed, and results meet expectations.</p><p>• Price Futures, Options, and Physical Power & Gas products, maintaining a thorough understanding of market dynamics</p>
<p>We are seeking a knowledgeable and proactive NetSuite ERP Specialist to oversee the implementation, customization, and ongoing optimization of NetSuite ERP solutions. The ideal candidate will be instrumental in enhancing operational efficiency and aligning ERP capabilities with business needs.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the implementation and customization of NetSuite ERP modules, including Financials, CRM, Inventory, and Order Management.</li><li>Collaborate with stakeholders to analyze business requirements and translate them into technical solutions.</li><li>Configure NetSuite workflows, scripts, roles, and permissions to meet business requirements.</li><li>Manage data migration processes, ensuring accuracy and integrity during extraction, transformation, and loading (ETL).</li><li>Develop and execute testing plans, including unit, integration, and user acceptance testing (UAT).</li><li>Create dashboards, reports, and KPIs to provide actionable insights and support decision-making.</li><li>Provide end-user training and develop documentation to support effective system use.</li><li>Monitor system performance and troubleshoot issues to ensure optimal functionality.</li><li>Stay updated on NetSuite features, updates, and best practices to maximize system potential.</li><li>Collaborate with cross-functional teams to integrate NetSuite ERP with other business systems.</li></ul><p><br></p>
<p>We are looking for a skilled Management Analyst to join our team in Richmond, California. This long-term contract position requires a proactive individual with strong administrative and organizational skills to support various operational tasks. The role offers a hybrid work environment and flexible scheduling, making it an excellent opportunity for candidates seeking to contribute to the healthcare sector.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage schedules, including setting appointments and maintaining meeting calendars.</p><p>• Handle inbound and outbound calls professionally, providing excellent customer service and resolving inquiries.</p><p>• Prepare detailed meeting minutes and distribute them to relevant stakeholders.</p><p>• Process and complete expense reports with accuracy and attention to detail.</p><p>• Organize and maintain records, ensuring data entry tasks are performed efficiently.</p><p>• Provide guidance on federal leave policies (FMLA, Paid parental leave, LWOP, payroll discrepancies</p><p>• Manage and track operating budgets exceeding $100K</p><p>• Assist with training coordination </p><p>• Act as liaison to HR management and participate in supporting with onboarding, benefits coordination and compliance documentation</p><p>• Manage email correspondence, responding promptly and effectively to internal and external communications.</p><p>• Utilize Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, to create and edit documents, presentations, and reports.</p><p>• Support project management activities by assisting with administrative tasks and tracking progress.</p><p>• Provide assistance during weekly meetings, ensuring all necessary arrangements and documentation are completed.</p><p>• Collaborate with team members to streamline administrative processes and improve workflow efficiency.</p><p>• Liaison between staff and facilities management in regard to laboratory and office space needs </p><p>• Subject expert regarding conference travel and conference approval procedures </p><p><br></p><p>If you are interested, please apply today and call us at (510) 470-7450</p><p><br></p>
Position Summary<br>The Business Integration Analyst serves as the technical backbone for the organization’s data infrastructure and system integrations. This role is responsible for managing payment collection systems, overseeing data validation processes, and optimizing marketing automation workflows across multiple business units. The analyst ensures seamless and reliable data transfers between integrated systems, safeguarding data integrity and accuracy to support financial reporting and operational decision-making. Success in this position requires strong technical expertise, data management proficiency, and the ability to collaborate effectively with cross-functional teams.<br><br>Position Essential Functions<br>• Data Infrastructure & System Integration:<br>• Build and maintain integrations between CRM, ERP, and third-party systems<br>• Ensure reliable data synchronization and validation across multiple platforms<br>• Monitor and optimize data transfer processes for accuracy and performance<br>• Implement data quality controls and validation workflows<br>• Ensure compliance with legal and regulatory requirements for data<br>• Collaborate with the team on data governance standards and best practices<br>• Technical Operations & Support:<br>• Support technical projects and system implementations across business units<br>• Maintain operational workflows that support financial reporting and decision-making<br>• Troubleshoot system issues, data discrepancies, and integration failures<br><br>Position Qualifications<br>Required<br>• Bachelor’s degree in Business, Information Systems, or related field, OR equivalent experience<br>• 3+ years of experience in integrations or related roles<br>• Strong proficiency with CRM systems and enterprise integration platforms<br>• Experience with payment processing and financial reconciliation<br>• Knowledge of marketing automation and campaign management<br>• Excellent problem-solving and analytical skills<br>• Strong attention to detail and data accuracy<br>• Effective cross-functional communication<br>• Ability to manage multiple projects simultaneously<br>• Quick learner with new technologies and tools<br>Preferred<br>• Experience in fire safety, emergency services, or the insurance industry<br>• Enterprise Integration Platform certifications<br>• Knowledge of compliance requirements for financial transactions<br><br>Technical Proficiency<br>• Integration Platforms: Make.com, Boomi, Celigo<br>• CRM/ERP Systems: Salesforce, NetSuite<br>• Database Management: SQL queries, database optimization, data analysis<br>• Payment Processing: Authorize.net<br>• Marketing Tools: SendGrid, PostGrid, email automation platforms<br>• Development: JavaScript, webhooks, API integration, basic web technologies<br>• DevOps: Deployment automation, system monitoring
<p>Job Summary:</p><p><br></p><p>The Sales Finance Director Role partners closely with the Sales teams to develop customer and channel </p><p>strategies and drive profitable customer growth in line with that strategy. The role works closely across </p><p>the Demand organization, and other key finance and non-finance stakeholders, to steer value creation </p><p>across our customer portfolio.</p><p><br></p><p>Key Duties and Responsibilities:</p><p>The Sales Finance Director Role is a catalyst for change by bringing an outside in perspective, financial </p><p>analysis and insights frame issues and drive actions. In particular the role will:</p><p>• Partner with Sales to develop Customer and Channel strategies. Transform these strategies into </p><p>integrated value creation plans. Identify levers and priority initiatives to deliver value creation </p><p>goals.</p><p>• Provide insights into financial performance, proactively identify and analyze business issues and </p><p>opportunities and drive actions to meet financial commitments.</p><p>• Communicate risks and opportunities against delivery of plan and propose corrective actions.</p><p>• Bring perspective by analyzing trends, performance indicators and connect Customer/Channel </p><p>performance with overall business performance.</p><p>• Serve as trusted advisor to the Head of Sales and partner with Sales teams to deliver Channel </p><p>business objectives including, growth, profitability, value creation and share.</p><p>• Lead the Periodic Trade reviews to evaluate risks and opportunities, drive trade-off decisions and </p><p>ensure Channel Trade Strategy supports overall business objectives.</p><p>• Partner with Sales to drive robust Revenue Growth Management (RGM) plans and key activities </p><p>to execute these plans.</p><p>• Proactively analyze and manage Customer P& L with close attention to Gross Margin to deliver </p><p>optimal sales and profit.</p><p>• Partner with Sales Strategy to develop quarterly Customer and Trade forecast highlighting any </p><p>variances to prior forecast and AOP. </p><p>• Ensure strong financial controls are embedded across Sales.</p><p>• Support ad-hoc requests and projects</p><p><br></p><p>Qualifications:</p><p>• Bachelor’s degree in Finance, Accounting or related fields, MBA preferred, but not required</p><p>• 7-10+ years of relevant experience with emphasis on sales finance, financial planning & analysis, </p><p>business partnering and consulting</p><p>• Approachable, strong business acumen, ability to drive accountability and follow through with a</p><p>ROI mindset </p><p>• Demonstrated analytical and insights capabilities</p><p>• The ability to think creatively, perform independently and be driven by curiosity</p><p>• Use of financial systems, Excel, PPT, Word, PowerBI, Circana, Peoplesoft, Blacksmith, High Radius,</p><p>etc. is a plus</p>
<p><strong>Senior Business Analyst</strong></p><p> <strong>Location:</strong> Madison, WI (Hybrid/Onsite)</p><p>Our client in Madison, WI is seeking a <strong>Senior Business Analyst</strong> to join their team. This role will focus on projects related to actuarial insurance pricing, rating tools, and policy administration. The ideal candidate will have a strong blend of business and technical expertise, excellent communication skills, and deep familiarity with the insurance industry.</p><p><strong>Responsibilities:</strong></p><ul><li>Partner with business and IT stakeholders to gather, analyze, and document requirements for actuarial insurance pricing and rating tool projects.</li><li>Collaborate closely with business leadership in the insurance industry to define project goals and deliverables.</li><li>Develop business and functional requirements, process flows, and user stories.</li><li>Ensure alignment between business objectives and technical solutions.</li><li>Participate in Agile ceremonies and contribute to continuous improvement within the team.</li><li>Support testing, validation, and implementation of system enhancements.</li></ul><p><br></p>
<p><em>The Business Analyst will have a primary role in strategic projects. This position will be involved in managing strategic business initiatives, performing analysis of business processes, documenting requirements, mapping business process flows and leading project teams. The business analyst position will contribute to business growth by reducing costs and improving customer experiences.</em></p><p><br></p><p>Responsibilities:</p><ul><li><em>Work at the ground level with key business units to identify process issues</em></li><li><em>Directly manage project teams and coordinate implementations beginning to end</em></li><li><em>Oversee multiple projects ensuring appropriate project resources are in place to ensure project success.</em></li><li><em>Define requirements to solve business problems with software changes or custom development.</em></li><li><em>Breakdown requirements for developers and ensure requirements are clearly communicated</em></li><li><em>Test newly developed software features and coordinate the release into production</em></li><li><em>Assist with establishing project management processes throughout the company</em></li><li><em>Document business processes and prepare data for analysis</em></li><li><em>Analyze business processes and develop process solutions</em></li><li><em>Communicate with management and other key stakeholders on project progress </em></li><li><em>Other duties as assigned</em></li></ul>
We are looking for a skilled Business Process Analyst to join our team in Shelby, North Carolina. This Contract-to-permanent position offers the opportunity to drive meaningful improvements in organizational processes while working closely with cross-functional teams. The ideal candidate will have a strong background in process analysis, as well as a passion for identifying and implementing efficiencies that support business goals.<br><br>Responsibilities:<br>• Conduct detailed process mapping exercises to identify inefficiencies and areas for improvement.<br>• Facilitate workshops with cross-functional teams to brainstorm and implement process enhancements.<br>• Develop and maintain comprehensive documentation, including process workflows and training materials.<br>• Analyze data to uncover trends and recommend actionable process improvement strategies.<br>• Collaborate with stakeholders to implement changes and monitor their effectiveness.<br>• Provide guidance and support to teams during process transitions and improvements.<br>• Stay informed about the latest best practices and advancements in business process management.<br>• Communicate updates and results of process improvements to key stakeholders.<br>• Build and maintain strong relationships with stakeholders to ensure the successful adoption of new processes.
<p><strong>Job Title: Senior Business Analyst – Supply Planning</strong></p><p><strong>Location:</strong> Irvine, CA </p><p> <strong>Reports To:</strong> Manager – Supply Planning</p><p> <strong>Employment Type:</strong> 52 Week Contract</p><p><strong>Job Summary</strong></p><p>We are seeking a detail-oriented and analytical <strong>Senior Business Analyst</strong> to join our Supply Planning team. This role is responsible for developing and maintaining key performance indicators (KPIs) across various supply chain functions, including demand planning, supply planning, inventory health, and revenue tracking. The ideal candidate will have strong technical skills in SQL and PowerBI, a solid understanding of ERP systems, and the ability to translate complex data into actionable insights.</p><p>e<strong>Key Responsibilities</strong></p><ul><li>Develop and maintain supply chain KPIs using PowerBI to support demand planning, supply planning, inventory health, and revenue tracking.</li><li>Utilize SQL to clean and manage data within Synapse, ensuring data integrity and accuracy.</li><li>Publish dashboards and reports in PowerBI for team visibility and decision-making.</li><li>Create compelling PowerPoint presentations to support Integrated Business Planning (IBP) meetings, illustrating the relationship between demand and supply plans.</li><li>Design process maps and standard operating procedures related to supply chain functions.</li><li>Extract and analyze data from ERP systems (e.g., NetSuite, SAP, Oracle) to support reporting and dashboard creation.</li><li>Communicate complex data insights in a clear and concise manner to cross-functional teams.</li><li>Demonstrate a proactive, self-sufficient approach to learning and problem-solving.</li></ul>
<p>The Business Analyst will work closely with business units, stakeholders, and technology teams to identify requirements, analyze processes, and develop solutions that align with company goals. You will be instrumental in gathering insights, preparing documentation, and ensuring seamless communication between all parties involved.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements.</li><li>Conduct gap analysis to identify areas for process improvement or system enhancement.</li><li>Create clear and concise project documentation, including business requirements documents (BRDs), functional specifications, and user stories.</li><li>Work with cross-functional teams to design and implement solutions that meet business needs.</li><li>Develop process flows, data models, and workflow diagrams to support understanding and development.</li><li>Conduct feasibility studies and prepare cost-benefit analyses for proposed solutions.</li><li>Assist in the testing and validation of systems, ensuring they meet the agreed-upon requirements.</li><li>Provide ongoing support and training to end-users and stakeholders on implemented systems.</li><li>Monitor project progress and provide regular updates to stakeholders.</li><li>Stay updated on industry trends and emerging technologies to recommend innovative solutions.</li></ul><p><br></p>
<p>Functional job descriptions:</p><p><br></p><p> Key Responsibilities</p><p>• Collect and synthesize key fleet attributes that impact long-term forecasting, including fleet size and acquisition schedule, maintenance specifications, and technical conditions</p><p>• Deliver both short- and long-term operational (shop visit count) and financial forecasts to internal and external customers</p><p>• Understand and be able to communicate (verbally, in writing, and in visualizations as appropriate) fleet-specific variables that could impact shop visit timing and costs</p><p>• Consistent updating of forecasting inputs in forecasting systems</p><p>• Provide direct input to Materiel Planning, Expense and Capital Business Plans, periodic accounting reports and reconciliations, and vendor shop visit planning processes</p><p>• Continuously improve forecasting processes to ensure best-in-class performance</p><p>• Scenario modeling, including in support of contract negotiation or expense optimization strategies</p><p>• Monitor and provide insight on key factors, such as Propulsion Dispatch Reliability, time on wing, Unscheduled Engine Removals, work scope levels, and variances to Business Plan </p><p>• Support and deliver presentations to audiences up to Executive Vice President</p><p>• Contribute to the healthy functioning of the Engine Fleet Team, representing the financial and operational modeling interests of the fleet and being lead communicator and liaison from the Fleet Team to Accounting and Finance</p><p>• Support other groups in Propulsion organization with planning and presentation needs</p>
Professional Qualifications:<br>• 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P& C domain.<br>• Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc.<br>• Experience in working in Underwriting and Claims applications.<br>• Experience in data integration and data quality projects.<br>• Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time<br>• Excellent understanding of how technology impacts the business.<br>• Excellent team player with a proven background of individual contribution.<br><br>Preferred Technical Skills:<br>• Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.)<br>• Understanding of XML and/or JSON languages is a plus<br>• Strong SQL skills to query SQL databases
<p><strong><u>Business Analyst, Dynamics 365 CRM</u></strong></p><p><strong>Location:</strong> Hybrid (3 days onsite in Woodland Hills, CA)</p><p><strong>Salary Range:</strong> $120K – $160K + Comprehensive Benefits</p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced <strong>Senior CRM Business Analyst</strong> to join our Business Solutions team. This role will focus on leveraging <strong>Microsoft Dynamics 365 CRM</strong> to deliver impactful, scalable solutions that optimize both user experience and business value. You will work closely with cross-functional teams across Sales, Marketing, Operations, and other departments to define requirements, design customized solutions, and manage the development lifecycle.</p><p>We are looking for someone who is a <strong>strategic problem-solver with hands-on technical expertise</strong>. This is a hybrid position that blends business analysis responsibilities with technical configuration and administration to ensure solutions are both efficient and user-centered.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, configure, and optimize <strong>Microsoft Dynamics 365 CRM</strong> solutions tailored to business goals.</li><li>Collaborate with cross-departmental stakeholders to translate business needs into clear technical requirements and acceptance criteria.</li><li>Write and manage detailed business and functional specifications to guide development and testing teams.</li><li>Configure Dynamics 365 CRM components, including workflows, entities, forms, dashboards, and business rules.</li><li>Utilize <strong>SQL</strong> and tools like <strong>Power BI</strong> for advanced data analysis and performance reporting.</li><li>Act as the primary liaison between stakeholders and technical teams to ensure seamless communication and delivery.</li><li>Support Agile project lifecycles, including requirements gathering, testing, and solution implementation.</li><li>Lead workshops, provide project updates, and ensure smooth knowledge transfer across teams.</li><li>Mentor junior analysts and facilitate knowledge sharing within the team.</li></ul>
We are looking for a skilled and motivated Business Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will collaborate with stakeholders to address business challenges and leverage data-driven insights to inform decision-making. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a passion for driving operational efficiency and growth.<br><br>Responsibilities:<br>• Partner with stakeholders to identify business challenges and explore data-driven solutions to address regulatory inquiries and operational questions.<br>• Translate complex business problems into actionable analysis and assist stakeholders in interpreting results to implement strategic steps.<br>• Work closely with Data Architects to design and deploy business intelligence tools that enhance reporting and analytics capabilities.<br>• Lead the creation, development, and maintenance of advanced dashboards, reports, queries, and AI-driven applications.<br>• Evaluate business requirements and share insights with users, offering training to ensure effective adoption of BI tools and reports.<br>• Proactively initiate projects aimed at identifying opportunities for growth, risk reduction, and improving operational efficiency.<br>• Communicate findings and strategies to senior management and enterprise staff to foster a culture of data-driven decision-making.<br>• Stay updated on industry trends and tools to continuously improve analytical methods and business intelligence practices.
<p><strong>Job Title: Field Systems Engineer – IT Infrastructure & Client Services</strong></p><p><br></p><p><strong>Overview:</strong></p><p>Robert Half is seeking a tech-savvy, solutions-oriented Field Systems Engineer who thrives in client-facing environments and enjoys building strong, long-term relationships through technical excellence. This role offers a unique mix of on-site support, systems engineering, and strategic consulting in a managed services environment. You'll be guiding clients through infrastructure modernization, cybersecurity enhancement, and cloud transformation.</p><p><br></p><p><strong>This is a Direct/Permanent Hire position, that will require a hybrid in-office schedule.</strong></p><p><strong>Travel to local clients is required. Must have a valid driver's license and active insurance policy.</strong></p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Act as the primary technical contact for a portfolio of business clients, managing all aspects of their IT systems.</li><li>Architect, configure, and support a range of systems including servers, network gear, firewalls, and data protection tools.</li><li>Plan and execute server transitions, network refreshes, and virtualization rollouts using Hyper-V or VMware.</li><li>Deploy and manage cloud platforms like Microsoft 365, Azure, and SharePoint.</li><li>Offer advanced troubleshooting for escalated service tickets beyond the helpdesk or remote operations center.</li><li>Conduct regular system audits, performance assessments, and preventive maintenance tasks.</li><li>Recommend and implement security solutions, including MFA, EDR, and compliance support across HIPAA, PCI, and other frameworks.</li><li>Participate in technical planning sessions with client stakeholders to align IT strategy with business goals.</li><li>Contribute to internal process improvements and stay on top of evolving tech stacks and industry best practices.</li></ul><p><br></p>
<p>Digital Asset Management (DAM) Specialist</p><p><br></p><p>Are you a highly organized problem-solver with a passion for process and an eagle eye for detail? Do you find satisfaction in creating order out of chaos? We’re looking for a Digital Asset Management (DAM) Specialist to be the operational backbone of our digital asset ecosystem, ensuring our valuable creative content is easily found, fully compliant, and always ready for action.</p><p>You will be the key guardian of The Vault (our DAM system), transforming raw files into searchable, valuable, and protected assets that empower our creative, marketing, and legal teams to do their best work.</p><p><br></p><p>What You'll Be Doing: The Key Responsibilities</p><p><br></p><ul><li>Asset Guardian: Ingest, classify, and organize a high volume of digital files (photos, videos, documents, etc.) within The Vault, using consistent naming conventions and metadata best practices.</li><li>Metadata Mastermind: Tag and apply robust taxonomy structures that make searching for content intuitive and highly efficient—because what’s the point of great work if no one can find it?</li><li>Quality Controller: Conduct regular audits of digital assets to ensure accuracy, relevancy, and compliance with legal and brand standards.</li><li>User Support Hero: Onboard new users, troubleshoot asset issues, and coach internal teams on how to effectively search, download, and utilize the system for maximum value.</li><li>Workflow Ally: Partner closely with creative, marketing, and legal teams to manage the full asset lifecycle—from creation and initial upload to distribution and archival.</li><li>Governance Gatekeeper: Confirm and track usage rights, licensing details, and expiration dates to protect the company’s intellectual property and brand integrity.</li><li>System Sidekick: Support the Digital Asset Librarian with system maintenance, testing updates, and offering smart, scalable ideas for platform improvements.</li></ul><p><br></p><p><br></p>
Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
<p>*This is a long-term contract opportunity that will be working onsite in Southern California 4 days a week. Great team and amazing team environment.</p><p><br></p><p>As a Senior Qualtrics Developer/Subject Matter Expert, this person will perform the following tasks, but not limited to:</p><p>• Application design, development, and production support for multiple large projects using Qualtrics technologies.</p><p>• Conduct development workstreams, from design through testing and deployment, often working with junior members of the team both offshore and onshore.</p><p>• Ensure adherence and constant improvement to the SDLC process and best practices through the development, testing, and support phases, including code reviews, mentoring, and policy governance</p><p>• Participate in daily Scrum sessions as an Agile team member.</p><p>• Identify enhancements through customer interaction and work directly with them to provide solutions.</p><p>• Define systems architecture, design techniques, and development standards to support cross-functional, multi-system solutions that scale and are flexible to meet the future needs of the organization.</p><p>• Research and resolve Qualtrics application issues in test and production environments.</p><p>• Evaluate the daily and monthly batch process to improve performance and shorten the critical path window.</p><p>• Perform Impact Analysis across multiple Qualtrics platforms and applications.</p><p>• Deliver complete documentation for estimates, design, and development.</p><p>• On-call for production support during off-office hours (night and weekends).</p><p>• Create timelines and development goals.</p><p>• Provide technical leadership.</p><p>• Testing the stability and functionality of the application.</p><p>• Writing documents and providing technical guidance/training to other developers.</p><p>• Maintain the security and integrity of the application software.</p><p>• Perform code review. The job includes other duties and responsibilities assigned by management.</p><p>• Play the role of a Subject Matter Expert for the Qualtrics applications.</p>
