We are looking for a detail-oriented Business Analyst to join our team on a contract basis in Carmel, Indiana. In this role, you will collaborate with stakeholders to identify business needs and develop efficient solutions. Your ability to analyze processes, document requirements, and facilitate communication will be key to driving success in this position. Responsibilities: • Collaborate with clients and stakeholders to gather and understand business objectives, challenges, and requirements. • Document comprehensive business and functional requirements, including process flows and user stories, ensuring clarity and alignment. • Facilitate workshops, interviews, and meetings to elicit, validate, and prioritize project requirements. • Partner with the Product Design team to develop wireframes or mockups that enhance user interface content and workflows. • Assess the business impact of proposed system or application changes and identify gaps between current and desired states. • Conduct reviews with stakeholders to obtain approval and sign-off on project requirements and documentation. • Communicate updates on new or revised solutions to stakeholders, addressing concerns and escalating issues as needed. • Contribute to the identification, evaluation, and prioritization of business process improvements and solutions. • Develop and support training programs to ensure successful implementation of solutions. • Design and execute testing scenarios to validate that business requirements are met and conduct acceptance testing activities.

• Proven experience in business analysis, including gathering and documenting requirements. • Strong understanding of Agile Scrum methodologies and experience working in agile environments. • Proficiency in conducting gap analysis to identify discrepancies between current and desired processes. • Familiarity with creating wireframes, mockups, or similar tools for user interface design. • Ability to analyze risk and reward to support effective decision-making. • Excellent communication and facilitation skills for workshops and stakeholder meetings. • Experience in call center customer service or similar domains is a plus. • Proficient in using tools for document review and process analysis.

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Carmel, IN
remote
Temporary
46.55 - 53.90 USD / Hourly
We are looking for a detail-oriented Business Analyst to join our team on a contract basis in Carmel, Indiana. In this role, you will collaborate with stakeholders to identify business needs and develop efficient solutions. Your ability to analyze processes, document requirements, and facilitate communication will be key to driving success in this position. Responsibilities: • Collaborate with clients and stakeholders to gather and understand business objectives, challenges, and requirements. • Document comprehensive business and functional requirements, including process flows and user stories, ensuring clarity and alignment. • Facilitate workshops, interviews, and meetings to elicit, validate, and prioritize project requirements. • Partner with the Product Design team to develop wireframes or mockups that enhance user interface content and workflows. • Assess the business impact of proposed system or application changes and identify gaps between current and desired states. • Conduct reviews with stakeholders to obtain approval and sign-off on project requirements and documentation. • Communicate updates on new or revised solutions to stakeholders, addressing concerns and escalating issues as needed. • Contribute to the identification, evaluation, and prioritization of business process improvements and solutions. • Develop and support training programs to ensure successful implementation of solutions. • Design and execute testing scenarios to validate that business requirements are met and conduct acceptance testing activities.
2025-10-23T17:38:45Z