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216 results for Call Center Representative jobs

Call Center Representative

Baltimore, MD
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking Customer Service Representatives to be a part of our team in the energy and natural resources industry, located in Middle River, Maryland. This role will require you to serve as the first point of contact for our customers, providing them with exceptional service and handling any inquiries they may have. This role offers a contract to permanent employment opportunity. Responsibilities:<ul><li>Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction</li><li>Utilize various computer systems and applications to gather necessary information efficiently</li><li>Collaborate with team members and other departments to resolve complex customer issues</li><li>Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns</li><li>Accurately document customer interactions and update customer accounts in the system</li><li>Stay up-to-date on product knowledge, industry trends, and company policies</li><li>Meet performance metrics and quality standards set by the company</li><li>Handle a high volume of inbound calls with a positive attitude</li><li>Assist customers by providing product information and offering solutions to ensure customer satisfaction</li><li>Process customer applications and maintain accurate customer records.</li></ul>
2026-05-04T00:00:00Z

Call Center Representative

Falls Church, VA
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are seeking a customer-focused Call Center Representative to join our client’s team and deliver a positive customer experience. We value innovation, professionalism, and a positive work environment. You will be working onsite Monday to Friday. Responsibilities:<ul><li>Answer inbound calls and respond to customer inquiries in a professional and courteous manner.</li><li>Assist customers by providing information about products, services, and account information.</li><li>Resolve issues, escalate complex cases when necessary, and ensure customer satisfaction.</li><li>Accurately document customer interactions in the system.</li><li>Meet established performance metrics for call quality, productivity, and customer satisfaction.</li></ul>
2026-04-10T00:00:00Z

Call Center Representative

Holyoke, MA
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
Our client in Holyoke, Massachusetts is seeking a Call Center Specialist for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.Key Responsibilities<ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul>
2026-05-06T00:00:00Z

Contact call center representative

Uxbridge, MA
onsite
Permanent / Full Time
46000 - 65000 USD / Yearly
We are looking for a customer-focused Contact Call Center Representative (5+ years of experience could be more lead or supervisor level) to support clients and internal branch teams. In this role, you will handle a mix of inbound and outbound communications, resolve account-related concerns, and deliver knowledgeable guidance on consumer banking products and services. The ideal candidate brings strong judgment, clear communication, and the ability to stay organized in a high-volume environment while maintaining service quality and customer satisfaction. Responsibilities:• Manage incoming and outgoing customer calls while delivering detail-oriented service that supports satisfaction, retention, and sales goals.• Provide day-to-day assistance to branch employees through the branch support line, including help with system navigation, procedural questions, online banking resources, and approval follow-up.• Investigate customer concerns thoroughly and take timely action to resolve issues, escalating complex matters when appropriate.• Maintain up-to-date knowledge of deposit accounts, transaction services, internal procedures, and applicable regulatory guidelines to ensure accurate support.• Identify opportunities to recommend relevant consumer banking products and services based on customer needs and current promotional initiatives.• Meet established performance expectations for quality assurance, service levels, accuracy, and cross-selling results in a fast-paced call center setting.• Support additional service operations by providing teller or switchboard coverage when business needs require it.• Use active listening and thoughtful questioning to understand customer concerns, address objections, and guide conversations toward effective solutions. For immediate consideration, Please call me directly 508-205-2127 Eric Lebow
2026-04-24T00:00:00Z

Call Center Specialist

Oklahoma City, OK
onsite
Temporary to Hire
16 - 16 USD / Hourly
Temp‑to‑Hire Call Center Specialist Location: 100% Onsite – Oklahoma City, OKSchedule: Monday–Friday, 8:00 AM–5:00 PM (STRICT – No exceptions)Pay Rate: $16/hourEmployment Type: Temp‑to‑Hire Position OverviewWe are seeking a reliable and detail‑oriented Call Center Specialist to join a high‑volume operations support team. This role serves as a primary point of contact for field employees, supporting onboarding, scheduling, training coordination, and issue resolution. This is a temp‑to‑hire opportunity for candidates who demonstrate strong attendance, communication skills, and a commitment to learning. 🚨 Important: This role requires full availability and perfect attendance during the first 30 days of training. Zero absences are permitted during training. Key Responsibilities<ul><li>Contact newly onboarded employees within 48 hours and follow up through completion of required paperwork</li><li>Confirm acceptance of terms, availability, and readiness to work</li><li>Schedule and track completion of virtual and in‑person training sessions</li><li>Answer inbound calls and assist with scheduling issues, questions, or concerns</li><li>Maintain detailed and accurate documentation in internal systems</li><li>Conduct regular check‑ins with field staff (minimum every 30 days)</li><li>Assist with assignment coverage, unfilled roles, and scheduling changes</li><li>Review dashboards, reports, and compliance items as assigned</li><li>Coach and counsel employees as needed and escalate issues when appropriate</li><li>Perform additional duties to support business and operational needs</li></ul>•Schedule & Training Commitment (Non‑Negotiable)<ul><li>Monday–Friday | 8:00 AM–5:00 PM</li><li>100% onsite in Oklahoma City</li><li>Must fully commit to the first 30 days of training with ZERO absences</li><li>This includes no late arrivals, early departures, or scheduled time off during training</li></ul>
2026-05-08T00:00:00Z

Call Center Specialist

Baton Rouge, LA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a dedicated Call Center Specialist to join a leading credit union in Baton Rouge, Louisiana. This is a contract position where you will play a pivotal role in managing inbound customer calls and providing exceptional service. If you have experience in call centers or financial services, this is a great opportunity to use your skills in a dynamic and customer-focused environment. Responsibilities: • Handle a high volume of inbound calls, addressing customer inquiries with attention to detail and efficiency. • Assist customers with various banking or financial service needs, ensuring accurate and timely responses. • Utilize multiple software systems, including Microsoft Office Suite and XP2, to manage customer information and transactions. • Provide clear and concise information about products and services, tailoring recommendations to customer needs. • Maintain accurate records of customer interactions and follow-up actions in the system. • Collaborate with team members to resolve complex customer issues and escalate when necessary. • Adhere to business casual dress code and maintain a detail-oriented approach at all times. • Manage a rotating schedule, including occasional Saturdays, with a flexible half-day during the week. • Follow all pre-employment screening and compliance guidelines required by the organization. • Operate effectively in a multi-monitor setup, ensuring seamless navigation across systems.
2026-05-07T00:00:00Z

Call Center Specialist

Eden Prairie, MN
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a customer-focused and detail-oriented Call Center Specialist to support a team in Bloomington, Minnesota. This contract opportunity is ideal for someone who enjoys assisting customers, handling high call volumes, and contributing to a collaborative team environment. Responsibilities:Answer inbound calls and respond to customer inquiries in a timely mannerProvide accurate information regarding services, processes, and account detailsResolve customer concerns and escalate more complex issues as neededDocument call details and update records in internal systemsFollow established scripts and guidelines while maintaining a natural conversation flowPerform data entry and maintain accurate customer informationCollaborate with team members and other departments to support customer needsMeet performance metrics related to call quality, efficiency, and customer satisfaction
2026-05-06T00:00:00Z

Call Center Specialist

Holyoke, MA
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
Our client in Holyoke, Massachusetts is seeking a Call Center Specialist for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.Key Responsibilities<ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul>
2026-05-06T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
18.5 - 20 USD / Hourly
We are looking for a Call Center Specialist to join a customer support team in Blue, Bell, Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping customers, communicating clearly, and delivering dependable service in a fast-paced call center setting. The role focuses on handling a high volume of interactions, resolving questions efficiently, and ensuring each customer receives accurate and courteous support. Responsibilities:• Manage inbound customer calls and deliver prompt, attentive assistance for a wide range of service-related questions• Place outbound calls when needed to complete follow-ups, gather feedback, or support business outreach efforts• Explain company services, procedures, and policy details clearly so customers receive accurate and consistent information• Address customer concerns with sound judgment and route more complex matters to the appropriate internal team for resolution• Record call details, updates, and outcomes thoroughly in customer service platforms and internal documentation systems• Contribute to team performance goals by maintaining strong quality standards, efficiency, and customer satisfaction results• Demonstrate patience, empathy, and courtesy during every customer interaction• Use office and customer service software tools effectively to support daily call center operations
2026-05-06T00:00:00Z

Call Center Specialist

New Orleans, LA
onsite
Temporary to Hire
17 - 19 USD / Hourly
We are looking for an experienced Call Center Specialist to join a non-profit organization in New Orleans, Louisiana. In this short-term contract to permanent position, you will play a vital part in providing exceptional customer service while supporting housing-related programs. If you excel in managing high volumes of inbound calls and have a passion for helping others, this opportunity may be perfect for you. Responsibilities:• Respond swiftly and professionally to inbound calls, addressing customer inquiries and concerns.• Provide accurate information about housing programs, including Housing Choice Voucher and LIHTC.• Maintain detailed and organized records of customer interactions using customer service software.• Collaborate with team members to resolve issues and enhance service delivery.• Uphold high standards of customer care, ensuring satisfaction and positive outcomes.• Assist with office-related tasks, such as data entry and documentation management.• Stay informed about affordable housing policies and apply this knowledge to support clients.• Communicate effectively with diverse populations, demonstrating empathy and cultural sensitivity.• Monitor and report recurring issues to improve processes and customer experiences.• Ensure compliance with organizational and industry standards in all interactions.
2026-05-06T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information. Responsibilities and Role Expectations• Communicating enrollment statistics with clients, sales, and/or project management teams. • Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. • Overcoming vendor objections by proposing alternative payment options. • Professionally handling a high-volume of both inbound and outbound calls.• Using multiple applications to assist customers efficiently and swiftly. • Demonstrating efficient oral and written communication with customers, department personnel, and management. • Adeptly cross-selling additional products and services. • Transferring calls to the appropriate department or personnel. • Providing customers with accurate account information in a fast-paced setting. • Displaying good interpersonal skills and teamwork awareness. • Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. • Completing additional tasks assigned based on business needs. Qualifications and Skills:• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.• A least 1.5+ years of experience handling a high volume of calls. • A quick response time to customer issues. • At least a year of previous experience in sales support or inside sales/telesales is preferred.• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. • Analytical and general math skills, and excellent time management skills. • An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills• Verbal and written communication skills, as well as customer service skills• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.• Bilingual in French and/or Spanish highly valued. Equal Opportunity EmployerWe are an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and military status, or any other status protected by federal or local law. If you need an accommodation for the application or interview process, please notify a representative of the Human Resources Department.
2026-04-22T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-05-08T00:00:00Z

Call Center Lead

Harrisburg, PA
onsite
Temporary / Contract
21 - 24 USD / Hourly
Do you thrive in fast‑paced call center environments and enjoy coaching others to succeed? We’re partnering with a growing organization in the Harrisburg area that’s seeking a Call Center Lead to guide daily operations and support frontline customer service staff. What You’ll Be Doing<ul><li>Serving as a go‑to resource for Customer Service Representatives</li><li>Providing real‑time support, coaching, and call assistance</li><li>Monitoring calls and performance metrics</li><li>Assisting with scheduling, training, and quality standards</li><li>Escalating and resolving complex customer issues</li><li>Helping keep morale high and the floor running smoothly</li></ul>
2026-04-13T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
18 - 19 USD / Hourly
Our client is seeking a detail-oriented Customer Service Representative for a 3-month contract assignment. This role will support day-to-day customer interactions, resolve inquiries, and help ensure a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer issues related to orders, accounts, billing, or service requests</li><li>Document interactions accurately in the company system</li><li>Escalate complex issues to the appropriate department as needed</li><li>Process orders, updates, returns, or account changes</li><li>Maintain a high level of professionalism and customer care</li><li>Meet response time, quality, and service goals</li><li>Assist with administrative or departmental support tasks as needed</li></ul>
2026-05-01T00:00:00Z

Customer Service Representative

Lansing, MI
onsite
Temporary to Hire
14.25 - 15.5 USD / Hourly
We are looking for a dependable Customer Service Representative to join a communications team in Lansing, Michigan. This contract to hire opportunity is well suited for someone who enjoys speaking with customers, handling a high volume of calls, and keeping information organized and accurate. The role offers a consistent schedule of 32 to 40 hours per week, and candidates must be available to commit to at least 32 hours weekly. No prior experience is required, making this an excellent opportunity for someone ready to build a career in customer service. Shifts are between 12pm and 8pm Monday-Sunday, 100% onsite. Responsibilities:• Respond to incoming customer calls professionally and provide clear, helpful support during each interaction.• Conduct outbound calls as needed to gather information, follow up on requests, or complete assigned outreach activities.• Enter orders and update customer details accurately in the appropriate systems while maintaining strong attention to detail.• Manage a steady call volume efficiently while delivering courteous service and resolving basic customer concerns.• Record conversation outcomes and maintain organized documentation for each customer contact.• Arrange work hours within available weekday and Saturday shift options while consistently meeting weekly scheduling expectations.
2026-05-08T00:00:00Z

Customer Service Representative

Crandon, WI
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Crandon, Wisconsin on a contract basis. In this role, you will provide outstanding service to clients and ensure smooth application processing. This position offers an opportunity to work in the non-profit sector while utilizing your customer service and administrative skills. Responsibilities:• Process applications efficiently and accurately, ensuring all required information is complete.• Respond to inquiries and provide detailed assistance to clients over phone and email.• Manage inbound and outbound calls, addressing client needs and concerns promptly.• Maintain organized records and documentation for all processed applications.• Collaborate with team members to ensure smooth workflows and consistent service delivery.• Navigate computer systems to input, update, and retrieve data as required.• Deliver attentive and empathetic customer service tailored to each client’s situation.• Support administrative tasks such as data entry and order processing.• Monitor and prioritize tasks to meet deadlines and maintain high-quality standards.• Uphold confidentiality and compliance with organizational policies and procedures.
2026-05-05T00:00:00Z

Customer Service Representative

Oshkosh, WI
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a part-time Customer Service Representative to join our team on a contract basis in Oshkosh, Wisconsin. In this role, you will provide exceptional support to customers while managing various inside sales and administrative tasks. You will play a key part in processing orders, addressing customer inquiries, and ensuring smooth communication across departments. Responsibilities:• Process customer requests for quotes and purchase orders promptly and accurately.• Respond to inquiries regarding order status, pricing, and product information.• Collaborate with sales representatives and account managers to address customer needs and concerns.• Ensure all sales orders, shipment documents, and export paperwork comply with company policies and procedures.• Maintain records of sales activity, customer commitments, and complaints to support the Vice President of Sales & Marketing.• Coordinate with engineering, manufacturing, shipping, and accounting teams to deliver quality products and services.• Expedite urgent orders through the system when necessary.• Use Microsoft Office tools and internal systems to manage data entry, pricing, and inventory tasks.• Assist in developing and maintaining a consistent customer service process.• Review and resolve customer complaints in collaboration with relevant departments, escalating major issues when required.
2026-05-05T00:00:00Z

Customer Service Representative

Chilton, WI
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Chilton, Wisconsin. This role is ideal for individuals with strong interpersonal skills, computer proficiency, and a background in customer service or administrative support. Working in the non-profit sector, this position offers an opportunity to make a meaningful impact while delivering excellent service. Responsibilities:• Process applications efficiently and accurately, ensuring all required information is complete.• Provide exceptional service by responding to inbound calls and addressing customer inquiries in a timely manner.• Handle outbound calls to follow up on application statuses or gather additional information when necessary.• Manage order entry tasks, updating records and maintaining data integrity.• Utilize computer systems to track, update, and process customer information.• Support administrative tasks related to application processing and customer communication.• Collaborate with team members to resolve issues and improve service delivery.• Maintain a detail-oriented approach and uphold the organization’s values during all client interactions.• Ensure compliance with company policies and procedures while handling sensitive information.• Identify opportunities for process improvements and contribute suggestions to enhance workflow.
2026-05-05T00:00:00Z

Customer Service Representative

Fort Lauderdale, FL
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to support clients in Fort Lauderdale, Florida through each stage of the arbitration experience. This position is ideal for someone who communicates calmly, stays organized in a fast-paced service environment, and can provide clear guidance over the phone and through case-related follow-up. The person in this role will help clients understand their case progress, coordinate hearing preparation needs, and ensure every interaction is documented accurately and professionally. Responsibilities:• Respond to incoming client calls and provide timely, accurate updates regarding case progress and next steps.• Guide clients through hearing preparation by explaining expectations, confirming schedules, and assisting with virtual meeting access such as Zoom.• Support individuals in locating and understanding case-related details, documents, and available resources.• Deliver courteous and compassionate service while helping clients navigate sensitive situations throughout the arbitration process.• Record conversations, follow-up actions, and case notes with a high level of accuracy in Zoho or a comparable CRM platform.• Coordinate with internal teams as needed to ensure client questions are addressed and service issues are resolved efficiently.• Maintain organized records and uphold quality standards for all customer interactions and case communications.
2026-04-24T00:00:00Z

Customer Service Representative

Tampa, FL
onsite
Temporary / Contract
22.325 - 25.85 USD / Hourly
We are looking for a Customer Service Representative for a Contract position based in Tampa, Florida. This role supports day-to-day customer and order operations by handling inquiries, coordinating order activity, and helping ensure a reliable service experience. The ideal candidate is organized, responsive, and comfortable working across multiple priorities in a fast-moving environment. Responsibilities: • Oversee the entry, review, and completion of customer sales orders using internal platforms and QuickBooks. • Manage purchase order activity and maintain accurate status updates to support on-time processing and delivery. • Follow open orders closely and release them for fulfillment when inventory becomes available. • Assist customers with return requests by coordinating authorization steps and guiding the return process through resolution. • Create pricing quotations and provide timely answers to questions related to products, orders, and account activity. • Maintain customer and order records in Excel-based reports, ensuring information remains current and reliable. • Track daily operational metrics, including order volume and processing performance, and share updates as needed. • Partner with cross-functional teams to resolve order issues, improve service quality, and support customer satisfaction.
2026-05-08T00:00:00Z

Customer Service Representative

Coppell, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in Coppell, Texas in a contract-to-permanent capacity. This position is ideal for someone who enjoys helping customers, managing order-related requests, and working in a fast-paced service environment. The role focuses on delivering responsive support, maintaining accurate records, and coordinating with internal teams to ensure timely resolution of customer needs. Responsibilities: • Manage inbound customer interactions by phone and email, providing clear updates on orders, pricing, returns, product availability, and backordered items. • Enter and process customer orders with close attention to accuracy, timing, and documentation requirements. • Record customer communications, actions taken, and follow-up details thoroughly to maintain complete and reliable account information. • Partner with warehouse and internal support teams to address special requests, urgent shipments, order changes, and delivery discrepancies. • Coordinate directly with clients on allocation matters and the release of backordered products. • Monitor personal performance against service expectations such as schedule adherence, call quality, attendance, and efficiency metrics. • Identify sensitive or complex customer concerns and elevate them to the appropriate management contact in a thorough manner. • Support additional service and administrative tasks as needed to help the team meet daily operational goals.
2026-05-07T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
20 - 24 USD / Hourly
Our client in the manufacturing industry is seeking a Customer Service Representative / Order Entry Specialist for a contract-to-hire opportunity. This role is heavily focused on high-volume order entry in SAP and requires strong customer support experience in a fast-paced manufacturing environment. The ideal candidate will have experience working with SAP, Salesforce, and another ERP system, along with excellent communication and problem-solving skills. Based on general knowledge. Key Responsibilities:<ul><li>Enter and process a high volume of customer orders accurately in SAP.</li><li>Manage order status, updates, changes, and shipment coordination to ensure timely delivery. </li><li>Serve as the primary point of contact for customers regarding order inquiries, product availability, pricing, and delivery timelines. </li><li>Use Salesforce to track customer interactions, update account information, and maintain detailed records.</li><li>Work cross-functionally with sales, production, warehouse, and logistics teams to resolve order and service issues. </li><li>Review and verify purchase orders, pricing, and product details for accuracy before order release. </li><li>Troubleshoot and resolve customer concerns related to shipments, returns, backorders, and invoicing. </li><li>Maintain accurate data across ERP systems and internal platforms. </li></ul>
2026-05-04T00:00:00Z

Customer Service Representative

Anderson, IN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team onsite in Anderson, Indiana. In this long-term contract position, you will play a key role in delivering exceptional support to ministers, churches, and constituents, while ensuring smooth administrative and technical operations. This is an excellent opportunity to make a meaningful impact by contributing to the success of our faith organization and fostering strong communication within our community. Responsibilities:• Provide outstanding customer service and pastoral care to individuals via phone and other communication channels.• Maintain and update minister and church data, ensuring accuracy and reliability of records.• Support administrative operations by assisting with front desk duties and covering for the Executive Assistant when needed.• Develop and document processes, and cross-train team members on Engagement Team responsibilities.• Manage technical support tickets, ensuring proper documentation and resolution in a timely manner.• Continuously improve technical knowledge and system proficiency to better assist constituents.• Share accurate and timely information with constituents to address their inquiries effectively.• Collaborate with team members to adapt to changing priorities and organizational needs.
2026-04-28T00:00:00Z

Customer Service Representative

Lebanon, IN
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a contract with the possibility of becoming permanent. This role is based in Lebanon, Indiana, and offers a dynamic opportunity to support customers while collaborating with internal teams. If you thrive in fast-paced environments and have a passion for delivering exceptional service, we encourage you to apply. Responsibilities: • Handle customer inquiries and service requests efficiently, ensuring timely and accurate communication with both internal teams and external customers. • Schedule and manage service appointments by creating detailed work orders in Salesforce. • Provide consistent updates to customers and internal stakeholders on the status of service requests. • Serve as a backup for departmental tasks, including scheduling and follow-up activities as needed. • Assist Crew Leaders in reviewing and processing non-billable work orders. • Maintain a foundational understanding of the machine tool industry and the products represented by the organization. • Perform various administrative and organizational tasks to support the department's operations.
2026-05-01T00:00:00Z

Customer Service Representative

Rochester, NY
onsite
Permanent / Full Time
45760 - 49920 USD / Yearly
Hannah Savage with Robert Half is looking for a Customer Service Representative to support business-to-business order processing operations for a manufacturing organization in Rochester, New York. This position focuses on assisting vendors and sales representatives by managing order activity accurately and efficiently through internal systems. The ideal candidate brings strong customer service instincts, solid administrative ability, and a careful approach to reviewing order details. Responsibilities:• Serve as the primary point of contact for store locations and sales representatives, providing timely support for order-related questions and requests.• Enter customer purchase information into company systems with a high degree of accuracy and attention to detail.• Prepare and distribute order requests to the appropriate internal teams to keep fulfillment activities moving forward.• Review submitted orders to confirm completeness, correct information, and compliance with established procedures.• Monitor order records and follow up on discrepancies or missing details to help prevent processing delays.• Maintain organized documentation and complete routine administrative tasks that support daily department operations. For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-05-05T00:00:00Z