<p>We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Cambridge, MA. This role involves providing comprehensive technical support for end-users, including both traditional desktop services and advanced cloud-related tasks within Azure. The ideal candidate will possess a strong background in Windows environments and demonstrate exceptional customer service skills while addressing a variety of technical challenges.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite technical support to resolve end-user issues efficiently and effectively.</p><p>• Manage and resolve escalated support tickets, ensuring timely solutions.</p><p>• Provide assistance with both traditional desktop support tasks and advanced cloud services within Azure.</p><p>• Perform software installation, uninstallation, and troubleshooting on approved applications.</p><p>• Offer onboarding and offboarding support for employees, including device setup and account management.</p><p>• Maintain and support conference room equipment and audiovisual systems.</p><p>• Troubleshoot and resolve printer-related issues, including network, multifunction, and label printers.</p><p>• Administer and manage Active Directory accounts, ensuring proper access and security.</p><p>• Utilize tools such as Intune, Defender, and other Microsoft technologies to enhance system performance and security.</p>
<p>We are seeking an experienced Power Platform Developer with advanced expertise in Power Apps and Power Automate to join our team. This role supports high-impact projects within a large, complex corporate environment. The ideal candidate will design and develop Power Apps solutions that streamline business processes, enhance data accessibility, and deliver actionable insights for strategic decision-making.</p><p>This position is ideal for a self-starter who thrives in a collaborative environment, demonstrates strong communication skills, and is motivated to create impactful, user-centered solutions. Soft skills are a major factor for success in this role.</p><p>Key Responsibilities:</p><ul><li>Design, develop, and optimize Power Apps solutions to improve operational efficiency</li><li>Build and manage custom connectors for integration with external systems</li><li>Implement governance, security, and compliance standards across the Power Platform</li><li>Manage multiple environments, monitor usage, and optimize applications</li><li>Collaborate with stakeholders to gather requirements and provide training/support</li><li>Apply ALM (Application Lifecycle Management) practices for solution deployment</li><li>Troubleshoot and resolve complex technical issues</li><li>Present solutions and updates to directors and business stakeholders</li></ul><p><br></p>
<p><strong>Human Resources Generalist</strong></p><p><em>Confidential – Onsite role based in the Minneapolis area</em></p><p><br></p><p><strong>About the Company</strong></p><p>Our client is a privately held organization with a strong local presence and a diverse workforce. The company has been steadily growing for nearly two decades and is recognized for its commitment to delivering reliable services, supporting employees, and fostering an inclusive workplace culture. With a mix of year-round staff and a broader team that scales seasonally, the organization values stability, accountability, and long-term relationships with both its employees and the community.</p><p><br></p><p><strong>Position Overview</strong></p><p> The Human Resources Generalist will support day-to-day HR functions and serve as a trusted partner to both leadership and employees. This role requires a hands-on professional who can balance employee relations, compliance, and administrative responsibilities while fostering a positive workplace culture. The HR Generalist will collaborate closely with leadership, while also working independently to ensure processes are followed and employee needs are met.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the first point of contact for employee relations, ensuring issues are addressed professionally and escalated appropriately.</li><li>Support managers in handling performance discussions, corrective actions, and consistent application of company policies.</li><li>Oversee benefit administration including enrollment, compliance, and employee communication; coordinate with external brokers and internal leadership during renewals.</li><li>Manage unemployment claims, leave of absence processes, and compliance with federal, state, and local employment regulations.</li><li>Maintain accurate HR records, assist with updates to employee policies, and communicate changes clearly across the organization.</li><li>Collaborate with leadership on annual performance review processes and assist in standardizing evaluation practices.</li><li>Partner with internal recruiting resources to ensure smooth onboarding and offboarding cycles.</li><li>Provide occasional administrative support for office operations and special projects as needed.</li></ul><p><br></p>
<p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES </strong>include the following. Other related duties may be assigned.</p><p><br></p><p>· Utilizing Office 365 Admin portal to set up new users accounts, email profiles, and access permissions.</p><p>· Respond to help desk tickets and provide first-level technical support via phone, email, or in person</p><p>· Troubleshoot and resolve hardware, software, printer and network issues.</p><p>· Assist with installation and configuration of computer systems and applications.</p><p>· Maintain and monitor computer systems, printers, and peripheral devices.</p><p>· Document issues, solutions, and updates in the ticketing system.</p><p>· Follow standard operating procedures and escalate complex issues when necessary.</p><p>· Support onboarding/offboarding processes for employees.</p><p>· Perform routine system checks and updates.</p><p><br></p>
We are looking for an experienced Director of Applications to lead and oversee enterprise application strategies and development initiatives in Live Oak, Texas. This role requires a dynamic leader capable of optimizing application architecture, managing cross-functional teams, and delivering impactful solutions aligned with business goals. The ideal candidate will bring strong technical expertise, strategic thinking, and exceptional leadership skills to ensure the success of application-related projects.<br><br>Responsibilities:<br>• Direct the development and implementation of enterprise applications and business systems strategies.<br>• Lead and manage cross-functional teams focused on systems integration, product lifecycle, and application architecture.<br>• Collaborate with stakeholders to align application development with organizational goals and user needs.<br>• Oversee agile methodologies and product delivery processes to enhance efficiency and performance.<br>• Manage application budgets, evaluate vendor costs, and ensure alignment with strategic priorities.<br>• Drive improvements in application platforms, including HRIS, ERP systems, and timekeeping tools.<br>• Develop and maintain strong relationships with vendors and external partners.<br>• Ensure compliance with industry best practices and organizational standards.<br>• Monitor application performance and implement solutions to optimize user experience.<br>• Provide guidance and mentorship to team members, fostering growth and development.
<p>Robert Half Technology is looking for a programmer analyst who combines a real passion for formulating and defining systems scope and objectives with an understanding of software and applications programming and industry requirements. Through research and fact-finding, you'd make recommendations for developing or modifying applications or databases.</p><p>What you get to do every single day</p><p>· Build and test programming changes for each phase of systems development prior to implementation. Writes test cases and expected results. Reviews results for conformance to requirements. May plan simple tests or a defined subset of a larger system test. May make recommendations for acceptance/rejection if requirements are not all met</p><p>· Analyzes user requests for systems changes or improvements. Documents functional requirements and assesses cost, feasibility and utility. Develops recommendation as to how, when or whether to proceed with making the changes</p><p>· Acts as the in-house guide on applications, systems and/or processes to internal clients in identifying and resolving, processing/reporting programming problems. Consultation can take the form of trouble shooting and/or education</p><p>· Provides ongoing training and assistance for end users and other partner groups for a particular application, system or process</p><p>· Analyzes processing procedures. Develops recommendations for improvements</p><p>· Builds and maintains dictionaries for applications and systems support by the analyst</p><p>· Analyzes and documents issues. Works with other programmers to correct code problems</p><p>· Assists in the developing communication content for specific system changes being implemented in production</p>
<p>We are seeking a <strong>Patient Account Representative</strong> to join a fast-paced and collaborative Patient Financial Services (PFS) team. The <strong>Patient Account Representative</strong> is responsible for accurate and timely billing, collections, payment processing, and account resolution for patient accounts. The <strong>Patient Account Representative </strong>will work under close supervision to perform routine and repetitive duties, but must be detail-oriented and proactive in handling account discrepancies and payer communications.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Follow up on unpaid accounts through payer websites or phone communication.</li><li>Investigate and resolve underpayments; file appeals when necessary.</li><li>Review and resolve claim denials and rejections.</li><li>Process bad debt transfers, adjustments, and contractual write-offs.</li><li>Review worklists in EPIC and resolve claim edits.</li><li>Rebill claims based on denial follow-ups.</li><li>Post payments and adjustments; manage undistributed payment worklists.</li><li>Process refunds and payment transfers between billing systems.</li><li>Enter charges and resolve charge issues; perform charge corrections.</li><li>Maintain professional communication with internal teams, payers, physicians, and patients.</li><li>Meet weekly productivity goals set by team leadership.</li><li>Support charity application processing and patient advocacy functions.</li><li>Handle incoming mail and assist with backlog organization.</li><li>Perform account lookups and EPIC navigation.</li><li>Review correspondence and determine appropriate next steps.</li></ul>
We are looking for an experienced ERP Integration Manager to join our team in Philadelphia, Pennsylvania. This long-term contract position is ideal for a detail-oriented individual with expertise in workforce management systems and timekeeping solutions, especially UKG Pro and Kronos modules. The role involves providing functional integration support, collaborating with stakeholders, and ensuring seamless system operations.<br><br>Responsibilities:<br>• Analyze business requirements for timekeeping issues and new functionalities, designing and implementing solutions that include system configuration, testing, and ongoing support.<br>• Provide functional expertise for ERP integrations, ensuring seamless connectivity between UKG Pro, Workday, and other systems using the Boomi integration layer.<br>• Facilitate comprehensive testing processes, including payroll parallel testing and user acceptance testing, while documenting test scripts and results.<br>• Collaborate with various teams, including payroll, nursing administration, and IT, to gather requirements and present tailored solutions.<br>• Train team members on UKG Pro modules and create detailed guides for debugging and system support.<br>• Offer hands-on production support during system cutovers and go-live phases to ensure smooth transitions.<br>• Maintain and update critical integration components, including CRTs, to optimize system performance.<br>• Lead discussions with stakeholders to provide insights and support for workforce management implementations.<br>• Debug and resolve integration issues across multiple systems, ensuring minimal disruption to operations.
We are looking for a skilled Desktop Support Analyst to join our team in Princeton, New Jersey, within the automotive industry. In this role, you will be responsible for ensuring smooth operation of desktop systems, software applications, and hardware across dealership locations. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently in a dynamic environment.<br><br>Responsibilities:<br>• Install, configure, and troubleshoot Windows 10/11 operating systems, Microsoft 365 applications, dealership-specific software, and hardware peripherals.<br>• Collaborate with engineering and networking teams to address basic network tasks, including patch panel work, switch replacements, and resolving cabling issues.<br>• Respond promptly to technical emergencies and resolve critical incidents efficiently.<br>• Participate in the on-call rotation, including one evening per week and one Saturday every five weeks.<br>• Maintain detailed documentation of systems and ensure regular updates to minimize downtime.<br>• Travel to various dealership locations to provide onsite technical support and troubleshooting.<br>• Apply creative problem-solving techniques to resolve technical issues effectively and efficiently.
<p>We are looking for a skilled and motivated Help Desk Analyst II to join our team in Tampa, Florida fully onsite. This Contract-to-Permanent position involves providing exceptional technical support to clients, both remotely and onsite, across various industries. The ideal candidate will excel in troubleshooting, resolving technical issues, and delivering top-tier customer service in dynamic environments.</p><p><br></p><p>Responsibilities:</p><p>• Provide remote and onsite technical support for client networks, including computers, servers, switches, routers, firewalls, and other specialized equipment.</p><p>• Troubleshoot and support software solutions, including Microsoft desktop and cloud products.</p><p>• Manage support tickets by opening, reviewing, resolving, and closing them in a timely manner.</p><p>• Participate in the implementation of technology projects, ensuring quality and efficiency.</p><p>• Collaborate with team members to share knowledge and ideas, fostering a productive work environment.</p><p>• Train end users on effective use of their computers, servers, and network resources.</p><p>• Monitor and maintain managed services, ensuring optimal performance for clients.</p><p>• Assist management in enhancing products and services through feedback and recommendations.</p><p>• Travel to client sites as needed to deliver hands-on technical services within a 50-mile radius.</p>
<p>Legal Billing Analyst</p><p><br></p><p>Our client, a leading Denver law firm is looking for a 5 plus years legal billing specialist to support their legal billing and legal operations department. The Billing Analyst will work directly with billing attorneys and support staff to ensure accurate and timely production and delivery of the firm’s client invoices, including e-billing; enforce consistent application of approved billing arrangements, rate exceptions, discounts, write-downs, and write-offs; assist with matter set-ups related to billing, including rate exceptions, alternative fee arrangements, and e-billing items; work with billing attorneys, support staff, and clients on existing accounts receivable; assist with other billing related projects.</p><p>Essential duties would include:</p><p>Provide assistance to billing attorneys and support staff throughout the paperless billing process.</p><p>Open new matters including the set-up of rate exceptions, alternative fee arrangements, and other billing related fields, and review client billing guidelines to summarize into billing notes.</p><p>Set up rate exceptions, alternative fee arrangements, and other billing related fields on existing client matters during yearly rate increase period and as requested by billing attorneys and clients.</p><p>Set up appropriate clients, matters, timekeepers, budgets, and rates within BillBlast and e-billing vendor sites coordinating with billing attorneys and support staff for information to meet client requirements for budget, rates and timekeeper approval.</p><p>3 plus years of legal billing experience is required for this position. The position offers a very competitive pay and excellent benefits! If you are qualified for this position, please email your resume and professional references to Director, mala.saraogi@roberthalf[dot][com] for immediate consideration!</p>
<p>Our client located in Willis, TX is seeking a highly experienced and motivated North America Customs Manager to oversee trade compliance and customs operations across the United States, Canada, and Mexico. The ideal candidate will ensure the company’s adherence to U.S. import/export regulations, maintain compliance with trade laws, and manage cross-border operations efficiently. This role requires exceptional technical knowledge, outstanding communication skills, and the ability to collaborate effectively across departments and with external consultants.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Trade Compliance Oversight: Ensure compliance with U.S. import/export regulations, including CFR Title 19 (Parts 0-140 and 141-199) and relevant rules for Mexico and Canada.</p><p>Customs Management: Lead customs operations, ensuring accurate and timely processing of import/export documentation and adherence to required practices.</p><p>Licenses and Certifications: Apply expertise as a U.S. Licensed Customs Broker or Certified Customs Specialist (CCS) to oversee and optimize customs processes.</p><p>MTR Expertise: Leverage 2+ years of working knowledge of the Maquiladora tax regime (MTR) to manage compliance for manufacturing operations in Mexico and support the company’s tax-efficient supply chain.</p><p>Supply Chain Support: Provide support for logistics and supply chain functions, with intermediate knowledge of supply chain management principles.</p><p>Data Reporting and Presentation: Pull, analyze, and present customs and trade compliance reports to senior management, ensuring clear communication and actionable insights.</p><p>Cross-Level Collaboration: Collaborate effectively with internal teams, consultants, and all levels of management to ensure smooth operations and compliance.</p><p>Team Management: Act as a people-oriented leader to foster positive relationships and a strong culture within the team and organization.</p><p><br></p><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Mason, Michigan. In this role, you will provide technical assistance and support for hardware, software, and peripheral devices, ensuring smooth operations for end users. This is a long-term contract position that requires a commitment to delivering high-quality service and resolving technical issues efficiently.<br><br>Responsibilities:<br>• Provide on-site technical support for hardware, software, and peripheral devices, including printers and mobile devices.<br>• Troubleshoot and resolve issues related to O365 applications and Active Directory.<br>• Configure and maintain network and multifunction printers, ensuring optimal performance.<br>• Assist end users with technical challenges involving Apple and Android devices.<br>• Perform regular backups and ensure data security using backup technologies.<br>• Install, configure, and maintain Dell and Cisco devices to meet organizational needs.<br>• Utilize configuration management tools to streamline systems and processes.<br>• Deliver support for Citrix technologies, ensuring seamless remote access for users.<br>• Collaborate with the IT team to improve system reliability and user satisfaction.<br>• Travel between Mason and Lakeview locations to provide consistent support across sites.
We are offering an exciting opportunity for a Full Stack Developer to join our team in the Financial Services industry, based in Princeton, New Jersey. In this role, you will be deeply involved in the design, development, and implementation of systems that support various complex operational functions. You will also have a direct collaboration with business users, providing hands-on application development and ensuring high-quality and efficient web applications.<br><br>Responsibilities:<br>• Collaborate directly with business users for the analysis and assessment of business and system requirements across various functional disciplines.<br>• Design, develop and implement systems that support trading, help desk, surveillance, clearing, business intelligence, finance, and other complex middle and back office operational systems.<br>• Participate in hands-on application development, demonstrating a strong desire to be in-the-code.<br>• Define the back-end REST APIs for the features of the services being built.<br>• Employ your expertise in core Java and JEE technologies, and your in-depth knowledge of one or more application frameworks such as Spring Boot.<br>• Utilize your skills in web development tools and languages such as Angular, HTML5, CSS, and Javascript.<br>• Work on complex database design and SQL tasks.<br>• Handle Linux and shell scripting tasks.<br>• Work with the team to define test cases, and write unit, integration, and end-to-end tests.<br>• Adhere to industry-standard architecture design methodologies and processes.<br>• Display strong written and oral communication skills, being self-directed and motivated to work in a fast-paced team-oriented environment.
<p>We are looking for a Senior Software Engineer to join our team based in Weston, Florida. In this role, you will contribute to the development of software components for computer-assisted surgery applications, supporting both shared and application-specific needs. This is a long-term contract position that requires an individual with strong attention to detail, capable of working independently and applying expertise to deliver high-quality solutions.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and test software components for computer-assisted surgery applications.</p><p>• Conduct research and analysis to inform software development and application architecture.</p><p>• Implement and maintain software tools, utilities, and components to support clinical operations.</p><p>• Debug and troubleshoot software issues using advanced techniques to ensure system reliability.</p><p>• Collaborate with stakeholders to select appropriate components and technologies for projects.</p><p>• Apply evaluative judgment to analyze and address technical challenges effectively.</p><p>• Ensure adherence to established procedures and best practices in software engineering.</p><p>• Provide detailed documentation and reports of development processes and outcomes.</p><p>• Participate in testing and validation processes to guarantee software functionality and performance.</p>
<p>We’re seeking a Senior IT Solutions Architect with deep technical expertise and a passion for designing and implementing complex IT systems across diverse environments. This role is ideal for someone who thrives in hybrid infrastructure, understands enterprise networking and storage, and enjoys working directly with clients in consulting or pre-sales capacities.</p><ul><li>Design and implement IT solutions that span infrastructure, applications, networking, and cloud environments.</li><li>Lead architecture efforts for client-facing projects, including migrations, integrations, and system rationalizations.</li><li>Collaborate with internal teams and external vendors to deliver scalable, secure, and cost-effective solutions.</li><li>Translate business requirements into technical designs that meet compliance, performance, and continuity goals.</li><li>Document existing systems and create architecture diagrams, SOPs, and dependency maps.</li><li>Support post-merger IT integrations and application rationalization efforts.</li></ul>
<p>We are looking for an experienced Help desk Support to join our team in Washington, District of Columbia. This long-term contract position offers an opportunity to apply your expertise in software development, systems integration, and application analysis to tackle complex projects. You will collaborate with peers, supervisors, and customers to deliver high-quality solutions while adhering to company policies and industry standards.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide deskside support for users based on dispatched service tickets or direct requests</li><li>Perform break/fix support for laptops, desktops, and peripheral devices</li><li>Install and configure specialty software not packaged in SCCM</li><li>Remove devices from the network as directed by security protocols</li><li>Diagnose and resolve printer issues, including toner replacement</li><li>Maintain CMDB entries and manage on-call schedules using ServiceNow</li><li>Participate in daily/weekly meetings for incident and outage management</li><li>Support Disaster Recovery and Business Continuity planning</li><li>Manage user access, entitlements, and privileged access</li><li>Deliver “white glove” support to senior leadership when required, including occasional after-hours support</li></ul><p><br></p>
<p><strong>Job Title: AP/AR Temp Role</strong></p><p>Location: Remote (must work Pacifica Standard Time)</p><p>Hours: Approximately 20–25 hours per week</p><p>Start Date: ASAP</p><p>Engagement Type: Ongoing Contract ~ 6 months</p><p> </p><p>About the Role</p><p> </p><p>Our Bay Area, CA based client is seeking a detail-oriented Accounts Payable/Accounts Receivable (AP/AR) Specialist to support our finance team with routine transactional work.</p><p>The ideal candidate will have strong communication skills, a keen eye for detail, and experience working with accounting systems—particularly NetSuite and Stampli.</p><p> </p><p><strong>Accounts Payable (AP) Responsibilities</strong></p><p><strong>Invoice Processing</strong></p><ul><li>Receive, review, and verify invoices and purchase orders</li><li>Ensure accurate coding of expenses to the appropriate accounts</li></ul><p><strong>Payment Processing</strong></p><ul><li>Schedule and process payments (ACH, wire, checks, etc.)</li><li>Ensure timely payments and adherence to vendor terms</li></ul><p><strong>Vendor Management</strong></p><ul><li>Maintain and update vendor records</li><li>Communicate with vendors regarding discrepancies, payment status, and resolution of issues</li></ul><p><strong>Expense Reconciliation</strong></p><ul><li>Reconcile AP ledger and subledger accounts</li><li>Monitor for duplicate payments or fraudulent activity</li></ul><p><strong>Month-End Close Support</strong></p><ul><li>Assist with accruals, prepare AP reports, and ensure all invoices are posted within the correct period</li></ul><p><strong>Accounts Receivable (AR) Responsibilities</strong></p><p><strong>Customer Invoicing</strong></p><ul><li>Generate and send invoices to clients/customers in a timely manner</li><li>Ensure accuracy in billing and application of sales tax if applicable</li></ul><p><strong>Cash Application</strong></p><ul><li>Record and apply incoming payments (via bank, wire, credit card, etc.) to customer accounts</li><li>Handle unapplied payments and resolve discrepancies</li></ul><p><strong>Collections and Follow-Up</strong></p><ul><li>Monitor accounts for overdue payments</li><li>Send reminders, follow up on outstanding balances, and escalate as needed</li></ul><p><strong>Customer Account Reconciliation</strong></p><ul><li>Investigate and resolve billing issues or disputes</li><li>Maintain accurate customer ledger balances</li></ul><p><strong>Reporting and Documentation</strong></p><ul><li>Generate aging reports and assist with cash flow forecasting</li><li>Support audit requests and maintain proper documentation for compliance</li></ul><p><br></p>
<p>Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware. </p><p> </p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS 5 DAYS ONSITE</strong></p><p><strong>DURATION: 12 MONTH CONTRACT </strong></p><p><strong>RATE: $27-$32/hr</strong></p><p> </p><p><strong><u>RESPONSIBILITIES </u></strong></p><ul><li>Provides end user support to internal staff </li><li>Resolving hardware and software problems</li><li>Install, configure, and troubleshoot software applications,</li><li>Operating systems, and drivers on various devices</li><li>Manage Office 365 accounts, troubleshoot email and collaboration tool issues,</li><li>Perform regular system updates, patches, and antivirus scans to ensure security and performance</li></ul><p><br></p>
<p>We are offering an exciting opportunity in Houston, Texas, for a Sr. Accountant in the Detail Oriented Services industry. This role will involve detailed financial management, including data collection, cost analysis, and audit support. The successful candidate will also be expected to perform month-end and year-end close functions, reconcile balance sheet accounts, and work closely with various departments.</p><p><br></p><p>Responsibilities:</p><p>• Engage in the preparation and processing of complex journal entries, ensuring accuracy through data collection, cost analysis, and preparing audit trail support.</p><p>• Fulfill month-end and year-end close functions, including the preparation of journal entries, assisting in the review of department financials, and collaborating with other departments and field facilities.</p><p>• Conduct monthly reconciliations of balance sheet accounts, focusing on company-wide centralized functions at Corporate, while managing the moderate to high level of difficulty due to the volume of activity and risk associated with these accounts.</p><p>• Foster strong relationships with various departments, leading monthly meetings to discuss new and ongoing matters identified in reconciliations, journal entries, or other reviews.</p><p>• Ensure timely and accurate preparation and review of financial reports, and competently complete individual analytical projects within given abstract project guidelines.</p><p>• Participate in monthly financial meetings for discussions and review of pertinent matters.</p><p>• Assist with the maintenance and application of internal controls, ensuring adherence to proper internal and external financial accounting procedures.</p><p>• Support the preparation of working papers for annual audit and internal controls audits.</p><p>• Provide expertise and guidance to other Finance personnel regarding financial accounting procedures and their application.</p><p><br></p><p>For immediate consideration, email Mark, [email protected]</p>
<p>Description</p><p><br></p><p>We are seeking a Data Modeler & Platform Architect to design, validate, and optimize data models that support our organization’s analytics, reporting, and operational data needs. The ideal candidate will have experience working in Snowflake, dbt, data observability, DataOps, and DevOps, supporting our cloud-based data strategy and modernization efforts. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.</p><p><br></p><p>Data Modeling</p><ul><li>Work with functional business owners to understand business process and data elements that tie to the process.</li><li>Design conceptual models to showcase the entities/ data elements and relationships.</li><li>Design models in 3NF, Star schema and snowflake schema as appropriate.</li><li>Design, build, and maintain conceptual, logical, and physical data models to support analytics, reporting, and operational workloads.</li><li>Ensure dimensional and relational data models support data warehousing and self-service analytics.</li><li>Develop and optimize data structures in Snowflake DB to ensure performance, scalability, and business alignment.</li><li>Utilize dbt to build and manage transformations for clean, structured, and reusable data models.</li><li>Conduct POCs to evaluate new tools, methodologies, and modeling techniques to improve performance, efficiency, and scalability</li><li>Establish and enforce data standards, governance, and best practices for data across the organization.</li><li>Ensure data models comply with regulatory, security, and compliance requirements.</li></ul><p>Platform Architecture</p><ul><li>Design and implement small-scale prototypes and evaluations to test approaches for data modeling, performance running, and architecture improvements.</li><li>Assess and compare data modeling techniques, integration strategies, and observability tools to recommend the best solutions for the enterprise.</li><li>Work closely with data engineering and analytics teams to assess new methodologies before full-scale implementation.</li><li>Document findings from evaluations and provide technical guidance on their adoption.</li><li>Implement data observability tools to monitor data health, lineage, and anomalies across pipelines.</li><li>Integrate DataOps principles to automate data quality checks, validation, and governance processes.</li><li>Work with DevOps teams to ensure CI/CD pipelines support automated deployments and version control for data models.</li><li>Define and enforce data validation, monitoring, and alerting mechanisms to proactively address issues before they impact stakeholders.</li><li>Work with data engineers, BI teams, and application developers to optimize data structures for various use cases.</li><li>Collaborate with data governance teams to define metadata, lineage, and data quality standards.</li><li>Provide technical guidance on data modeling, DataOps, and best practices for data architecture.</li><li>Evaluate and recommend modern data modeling tools and methodologies to improve efficiency and scalability.</li><li>Stay up-to-date on industry trends and cloud data technologies to enhance data architecture.</li><li>Support the data foundation initiative, contributing to the modernization of enterprise data platforms</li></ul>
<p>We are looking for a skilled Help Desk Analyst II to join our team in Tallahassee, Florida. This Contract-to-Permanent position offers an exciting opportunity to provide advanced technical support and troubleshooting within client environments. The ideal candidate will have a strong background in Microsoft systems, networking, and virtualization platforms, along with excellent customer service skills to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide advanced troubleshooting and support for Windows 10/11, Microsoft Office 365, EntraID, and Active Directory, including managing accounts, permissions, and group policies.</p><p>• Diagnose and resolve network issues related to routing, switching, VLAN configurations, and overall connectivity.</p><p>• Administer and support virtualized environments using VMware and Hyper-V.</p><p>• Manage backup and recovery solutions, with a focus on Veeam.</p><p>• Act as an escalation point for Tier 1 technicians, offering guidance and resolving complex technical issues.</p><p>• Handle service tickets in a system like ConnectWise, ensuring proper documentation and timely resolution.</p><p>• Support multiple client environments, adapting to diverse business processes and infrastructure setups.</p><p>• Create and maintain technical documentation, including troubleshooting guides and procedural workflows.</p><p>• Collaborate in project work such as system upgrades, migrations, and client onboarding.</p><p>• Communicate effectively with end users, providing clear updates and technical guidance.</p>
We are looking for a motivated and detail-oriented Administrative Assistant to join our team in Keego Harbor, Michigan. This role combines administrative expertise with customer service and sales support, offering a unique opportunity to contribute to operational efficiency and business growth. Ideal candidates will thrive in a fast-paced environment and excel at multitasking while maintaining high attention to detail.<br><br>Responsibilities:<br>• Provide guidance to customers throughout the application process, ensuring all required documents and contracts are completed accurately.<br>• Respond to customer inquiries, offering clear and helpful information about products and services.<br>• Enter orders, applications, and customer details into internal systems with precision and efficiency.<br>• Manage the preparation, packaging, and shipment of supplies and promotional materials.<br>• Maintain organized records and perform general office duties to support daily operations.<br>• Assist the sales team in converting leads into new business opportunities by following up and providing necessary support.<br>• Educate customers on product offerings, helping them identify solutions tailored to their needs.<br>• Facilitate sales processes from initial lead qualification to finalizing paperwork.<br>• Monitor and replenish office supplies to ensure smooth day-to-day functioning.<br>• Handle inbound and outbound communication, including telephone calls and document compilation.
IT Helpdesk Technician<br><br>Position Overview:<br>We are seeking a dedicated and customer-focused IT Helpdesk Technician to join our team. The IT Helpdesk Technician will serve as the first point of contact for employees or clients experiencing technical issues. In this role, you will troubleshoot and resolve hardware, software, and network problems, ensuring that end-users receive effective and timely support. This is a great opportunity to work in a dynamic environment where communication skills and a proactive approach to problem-solving are highly valued.<br><br>Key Responsibilities:<br><br>Provide first-level technical support to end-users via phone, email, and in-person interactions.<br>Diagnose and troubleshoot hardware, software, and network issues, escalating more complex problems to higher-level support teams when necessary.<br>Install, configure, and maintain computer systems, software, printers, and other peripherals.<br>Assist users with password resets, software navigation, and general technology-related inquiries.<br>Maintain accurate records of reported issues, actions taken, and resolutions in the helpdesk ticketing system.<br>Perform regular system updates, patches, and backups as directed by the IT team.<br>Educate end-users on best practices for hardware and software usage to minimize recurring issues.<br>Contribute to IT documentation, including creating user guides and maintaining an updated knowledge base.<br>Collaborate with the IT team to identify and implement process improvements to increase helpdesk efficiency.<br>Qualifications:<br><br>Associate degree in Information Technology, Computer Science, or a related field (or equivalent work experience).<br>Previous experience in an IT support or helpdesk role preferred.<br>Strong knowledge of Windows and MacOS operating systems.<br>Familiarity with hardware troubleshooting, including laptops, desktops, and peripherals.<br>Basic understanding of network concepts, such as TCP/IP, DNS, and VPNs.<br>Proficiency in Microsoft Office 365 and common business software.<br>Exceptional communication and interpersonal skills with a customer-oriented mindset.<br>Ability to work both independently and collaboratively in a fast-paced environment.<br>Strong organizational skills with attention to detail and the ability to prioritize tasks.<br>Additional Requirements:<br><br>Availability to occasionally work after hours or weekends to address critical IT issues or to participate in system upgrades.<br>Industry certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.<br>This position offers an excellent opportunity to build your IT skill set while contributing to a growing team and supporting the organization’s day-to-day operations.
<p>This is a 2nd Shift weekend opportunity (2-days off during the week), 5 days a week 8-hour shifts.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide hands-on technical support for desktops, laptops, mobile devices, printers, scanners, RF guns, and other warehouse-related equipment.</li><li>Install, configure, and troubleshoot Windows operating systems, Microsoft Office applications, and enterprise software.</li><li>Support barcode scanners, label printers, handheld RF devices, and other logistics technology critical to warehouse operations.</li><li>Perform routine maintenance, upgrades, and patching of hardware and software.</li><li>Troubleshoot network connectivity issues (wired and wireless) within the distribution center environment.</li><li>Ensure proper user account setup, password resets, and access control in Active Directory and other enterprise systems.</li><li>Assist with imaging, deployment, and replacement of hardware equipment.</li><li>Document incidents, resolutions, and technical procedures using the company’s ticketing system.</li><li>Partner with warehouse leadership and IT teams to resolve issues that may impact order fulfillment and productivity.</li><li>Provide training and end-user support to staff as needed.</li></ul><p><br></p>
