IT Helpdesk Technician<br><br>Position Overview:<br>We are seeking a dedicated and customer-focused IT Helpdesk Technician to join our team. The IT Helpdesk Technician will serve as the first point of contact for employees or clients experiencing technical issues. In this role, you will troubleshoot and resolve hardware, software, and network problems, ensuring that end-users receive effective and timely support. This is a great opportunity to work in a dynamic environment where communication skills and a proactive approach to problem-solving are highly valued.<br><br>Key Responsibilities:<br><br>Provide first-level technical support to end-users via phone, email, and in-person interactions.<br>Diagnose and troubleshoot hardware, software, and network issues, escalating more complex problems to higher-level support teams when necessary.<br>Install, configure, and maintain computer systems, software, printers, and other peripherals.<br>Assist users with password resets, software navigation, and general technology-related inquiries.<br>Maintain accurate records of reported issues, actions taken, and resolutions in the helpdesk ticketing system.<br>Perform regular system updates, patches, and backups as directed by the IT team.<br>Educate end-users on best practices for hardware and software usage to minimize recurring issues.<br>Contribute to IT documentation, including creating user guides and maintaining an updated knowledge base.<br>Collaborate with the IT team to identify and implement process improvements to increase helpdesk efficiency.<br>Qualifications:<br><br>Associate degree in Information Technology, Computer Science, or a related field (or equivalent work experience).<br>Previous experience in an IT support or helpdesk role preferred.<br>Strong knowledge of Windows and MacOS operating systems.<br>Familiarity with hardware troubleshooting, including laptops, desktops, and peripherals.<br>Basic understanding of network concepts, such as TCP/IP, DNS, and VPNs.<br>Proficiency in Microsoft Office 365 and common business software.<br>Exceptional communication and interpersonal skills with a customer-oriented mindset.<br>Ability to work both independently and collaboratively in a fast-paced environment.<br>Strong organizational skills with attention to detail and the ability to prioritize tasks.<br>Additional Requirements:<br><br>Availability to occasionally work after hours or weekends to address critical IT issues or to participate in system upgrades.<br>Industry certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.<br>This position offers an excellent opportunity to build your IT skill set while contributing to a growing team and supporting the organization’s day-to-day operations.
<p>This is a 2nd Shift weekend opportunity (2-days off during the week), 5 days a week 8-hour shifts.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide hands-on technical support for desktops, laptops, mobile devices, printers, scanners, RF guns, and other warehouse-related equipment.</li><li>Install, configure, and troubleshoot Windows operating systems, Microsoft Office applications, and enterprise software.</li><li>Support barcode scanners, label printers, handheld RF devices, and other logistics technology critical to warehouse operations.</li><li>Perform routine maintenance, upgrades, and patching of hardware and software.</li><li>Troubleshoot network connectivity issues (wired and wireless) within the distribution center environment.</li><li>Ensure proper user account setup, password resets, and access control in Active Directory and other enterprise systems.</li><li>Assist with imaging, deployment, and replacement of hardware equipment.</li><li>Document incidents, resolutions, and technical procedures using the company’s ticketing system.</li><li>Partner with warehouse leadership and IT teams to resolve issues that may impact order fulfillment and productivity.</li><li>Provide training and end-user support to staff as needed.</li></ul><p><br></p>
<p>We are on the lookout for a Data Engineer in Basking Ridge, New Jersey. (1-2 days a week on-site*) In this role, you will be required to develop and maintain business intelligence and analytics solutions, integrating complex data sources for decision support systems. You will also be expected to have a hands-on approach towards application development, particularly with the Microsoft Azure suite.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Develop and maintain advanced analytics solutions using tools such as Apache Kafka, Apache Pig, Apache Spark, and AWS Technologies.</p><p>• Work extensively with Microsoft Azure suite for application development.</p><p>• Implement algorithms and develop APIs.</p><p>• Handle integration of complex data sources for decision support systems in the enterprise data warehouse.</p><p>• Utilize Cloud Technologies and Data Visualization tools to enhance business intelligence.</p><p>• Work with various types of data including Clinical Trials Data, Genomics and Bio Marker Data, Real World Data, and Discovery Data.</p><p>• Maintain familiarity with key industry best practices in a regulated “GXP” environment.</p><p>• Work with commercial pharmaceutical/business information, Supply Chain, Finance, and HR data.</p><p>• Leverage Apache Hadoop for handling large datasets.</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team. In this role, you will provide essential technical support to ensure employees have access to the tools and systems they need to excel. This position offers an opportunity to work on diverse IT infrastructure and network projects while delivering exceptional service to internal users.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and troubleshoot computers, printers, and mobile devices to ensure optimal performance.</p><p>• Respond to help desk tickets promptly and resolve issues within established service level agreements.</p><p>• Monitor IT systems for user-impacting problems and assist in identifying root causes.</p><p>• Participate in infrastructure, network, and security-related projects under the guidance of the Network Administrator.</p><p>• Collaborate with external vendors to address and resolve technical challenges.</p><p>• Adhere to organizational best practices and standard operating procedures for system provisioning, monitoring, and incident management.</p><p>• Provide after-hours support to address urgent technical issues as needed.</p><p>• Deliver efficient and friendly IT assistance to internal users, ensuring their technical needs are met.</p><p>• Educate employees on commonly used applications and promote cybersecurity best practices.</p>
We are looking for a skilled Software Developer to join our dynamic team in Cleveland, Ohio. This role offers the opportunity to work on innovative projects involving custom application development, data integrations, and reporting solutions. The position is hybrid, with remote work on Mondays and Fridays, and onsite collaboration from Tuesday to Thursday.<br><br>Responsibilities:<br>• Develop and maintain custom internal applications using technologies such as C#, .NET, ASP.NET, and Blazor.<br>• Create and manage data integrations to ensure seamless communication between systems.<br>• Design and implement reporting solutions to support business decision-making.<br>• Collaborate with cross-functional teams to gather requirements and deliver high-quality software solutions.<br>• Utilize Git and Azure DevOps for version control and project management.<br>• Explore and incorporate new technologies, including React, Vue, Python, Graph, LayoutLM, and Azure Databases.<br>• Optimize application performance and ensure scalability.<br>• Adhere to coding standards and best practices to maintain code quality.<br>• Provide technical support and troubleshoot issues as needed.<br>• Stay updated on industry trends and advancements to enhance development processes.
<p>We are looking for a skilled Systems Business Analyst to join our client's team on a Contract-to-Permanent basis in Prattville, Alabama. In this role, you will collaborate closely with business stakeholders to gather and analyze requirements, ensuring the successful implementation of technical solutions. Seeking someone with strong project management skills and customer relations background. Ideal candidates will bring a strong background in financial services. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business stakeholders to identify and document system requirements and business needs.</p><p>• Act as a liaison between technical teams and business owners to ensure alignment on project goals.</p><p>• Develop comprehensive Business Requirement Documents (BRDs) to guide project execution.</p><p>• Analyze existing application architectures and recommend improvements to enhance efficiency.</p><p>• Facilitate Agile Scrum ceremonies and track progress to meet project timelines.</p><p>• Conduct technical assessments to ensure systems meet business objectives.</p><p>• Provide basic project management support, including task prioritization and progress tracking.</p><p>• Assist in the implementation of system updates and new applications.</p><p>• Ensure clear communication and documentation throughout the project lifecycle.</p><p>• Support the planning and coordination of system-related initiatives within the financial services sector.</p>
IT Systems Engineer We are seeking an IT Systems Engineer to design, implement, maintain, and optimize our internal systems and infrastructure in a hybrid environment to ensure the stability, security, scalability, and performance of our on-premises and cloud-based IT systems. This role combines hands-on technical responsibilities with strategic planning and cross-functional collaboration. You will act as a technical lead for projects, provide Tier 2/3 escalation support, and ensure our infrastructure evolves in line with business needs. <br> This is a 5-DAY ONSITE ROLE in Atlanta GA!
<p>We are in search of a Staff Accountant to join our team located in the Milford area. This role primarily involves the processing of accounts payable and accounts receivable, payroll processing, and supporting the Accounting Manager with monthly and yearly closing cycles. You will also be responsible for maintaining intercompany transactions and providing general HR and office support.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee the processing of accounts payable and accounts receivable, ensuring accuracy and timeliness.</p><p>• Administer payroll processing and timeclock administration.</p><p>• Aid the Accounting Manager and Senior Accountant during month-end and year-end closing cycles.</p><p>• Prepare journal entries and general ledger account reconciliations.</p><p>• Maintain and reconcile intercompany transactions and billings.</p><p>• Provide general HR support, including benefits processing and employee onboarding.</p><p>• Offer general office support and ensure the smooth running of the office.</p><p>• Handle light collections and cash applications.</p><p>• Utilize Microsoft Excel and Dynamics GP for various accounting tasks.</p><p>• Ensure accurate customer credit records and process customer credit application</p>
We are looking for a Systems Engineer to join our team in Southfield, Michigan. In this role, you will design, implement, and maintain various IT systems, ensuring their reliability, scalability, and security. This position will require a proactive approach to problem-solving and collaboration to support organizational goals.<br><br>Responsibilities:<br>• Design, install, and configure hardware, software, and networking systems to align with organizational requirements.<br>• Monitor and maintain IT systems to ensure optimal performance, availability, and compliance with security policies.<br>• Diagnose and resolve technical issues, providing timely support to users and team members.<br>• Develop and implement automation solutions to streamline operations and enhance system integration.<br>• Participate in the planning, deployment, and maintenance of cloud-based infrastructure to support scalability.<br>• Create and maintain detailed documentation of system architecture, configurations, and operational procedures.<br>• Collaborate with cybersecurity teams to ensure systems are secure and meet regulatory compliance standards.<br>• Manage and optimize Active Directory and other directory services for seamless user and resource management.<br>• Work with backup and recovery technologies to safeguard critical data and ensure business continuity.<br>• Support and manage Microsoft Azure services, including Azure Active Directory, Azure Sentinel, and Azure SQL Database.
We are looking for an experienced Network Engineer to join our team in San Antonio, Texas. In this Contract-to-permanent position, you will play a critical role in designing, implementing, and maintaining network infrastructure to ensure seamless connectivity and optimal performance. This role offers the opportunity to collaborate with cross-functional teams to address complex technical challenges and contribute to the organization's overall network strategy.<br><br>Responsibilities:<br>• Design, implement, and optimize network infrastructure to support organizational needs.<br>• Troubleshoot and resolve advanced network, infrastructure, and application issues, ensuring minimal downtime.<br>• Conduct root cause analysis for network outages and document resolution processes.<br>• Collaborate with technical and non-technical stakeholders to address large-scale outages and provide advanced troubleshooting.<br>• Develop automation tools to streamline network provisioning and administration tasks.<br>• Identify and recommend enhancements to improve the efficiency and security of network systems.<br>• Create and maintain comprehensive documentation for network engineering and administrative processes.<br>• Plan, test, and configure network infrastructure and security systems to meet operational and project requirements.<br>• Mentor and support team members by sharing technical expertise and best practices.
<p>We are looking for an experienced Senior Accountant to join our client's corporate accounting team in Indianapolis, Indiana. This role is integral to overseeing financial processes, ensuring compliance, and providing critical insights through detailed analysis and reporting. The ideal candidate will thrive in a collaborative environment and demonstrate strong expertise in general accounting, capital asset management, and internal controls.</p><p><br></p><p>Responsibilities:</p><p>• Oversee month-end and year-end closing processes to ensure accurate and timely financial reporting.</p><p>• Perform detailed reconciliation of assigned balance sheet accounts and review reconciliations completed by staff accountants.</p><p>• Maintain general ledger accuracy, ensuring appropriate coding, account setup, and adherence to accounting standards and company policies.</p><p>• Conduct variance analysis on account activity and present findings to finance leadership.</p><p>• Assist with tax preparation, regulatory filings, and other compliance-related activities.</p><p>• Support accounts payable, cash application, and payroll functions as needed.</p><p>• Manage capital asset accounting, including processing requests, tracking project expenditures, and coordinating monthly status reviews.</p><p>• Administer the fixed asset system for both book and tax purposes, ensuring proper documentation and approval processes.</p><p>• Facilitate physical counts of capital assets and oversee lease accounting, including maintaining lease databases and preparing monthly close entries.</p><p>• Collaborate on process improvement initiatives, including automation and system enhancements, to streamline financial operations.</p>
<p>Robert Half is searching for <strong>Network Engineer</strong> to support a construction company based in Seattle, WA. This Network Engineer will have a main focus of tackling upcoming projects as well as day to day operations. This position is a <strong>12 month contract</strong> with the potential to extend and is<strong> Hybrid in Seattle, WA (2 days onsite).</strong></p><p><br></p><p><strong>Job Details:</strong></p><p><strong>Duration:</strong> 12 months contract</p><p><strong>Schedule:</strong> Monday – Friday 8AM – 5PM</p><p><strong>Location: </strong>Hybrid – 2 days onsite / 3 days remote</p><p><br></p><p><strong>Job Duties:</strong></p><ul><li>Collaborate as part of a 3-person Networking team, contributing to both upcoming projects and ongoing network operations.</li><li>Deploy, and support HPE/Aruba network solutions, including switching, wireless, ClearPass, and Aruba Central.</li><li>Support the deployment of SD-WAN/SASE solutions to enhance connectivity, scalability, and security.</li><li>Configure and deploy dynamic routing protocols to optimize enterprise network performance, resilience, and operations.</li><li>Enhance data center security by developing and deploying network traffic visibility solutions, including application dependency mapping and micro-segmentation.</li><li>Perform Layer 2/VLAN design and configuration across multiple data centers to ensure efficient and reliable connectivity.</li><li>Provide troubleshooting and support for day-to-day network operations, ensuring high availability and performance.</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in Indianapolis, Indiana. In this role, you will provide technical expertise in deploying, configuring, and maintaining end-user devices while ensuring seamless integration within the organization's IT infrastructure. This position offers an opportunity to work collaboratively with cross-functional teams and contribute to various IT initiatives.<br><br>Responsibilities:<br>• Prepare and deploy desktops and laptops, including imaging, setup, and functionality testing.<br>• Install and configure operating systems, software applications, and hardware peripherals as needed.<br>• Conduct routine updates, apply system patches, and perform hardware upgrades to maintain device performance.<br>• Troubleshoot and resolve technical issues related to desktops, laptops, and other end-user devices.<br>• Collaborate with IT teams to ensure seamless integration of devices into the network infrastructure.<br>• Document standard operating procedures, configuration guidelines, and troubleshooting techniques.<br>• Participate in IT projects and special initiatives focused on desktop support and deployment.<br>• Provide end-users with hands-on technical assistance and training to address their concerns.<br>• Ensure compliance with security protocols and best practices when managing devices.
<p>We are looking for a bilingual (Spanish/English) HR Business Partner to join a our clients team. In this Contract-to-permanent position, you will provide essential HR support across multiple locations, collaborating closely with employees and managers to address day-to-day challenges and implement strategic initiatives. This role offers an excellent opportunity to demonstrate your expertise in employee relations, performance management, and HR compliance while traveling approximately 35% of the time to support field operations.</p><p><br></p><p>Responsibilities:</p><p>• Travel to various locations to deliver on-site HR support and address local operational needs.</p><p>• Conduct thorough investigations into employee relations issues, ensuring compliance with company policies and legal regulations.</p><p>• Serve as a trusted advisor to operations managers, providing guidance on HR matters and fostering strong partnerships.</p><p>• Lead performance management initiatives and provide coaching to enhance team productivity and engagement.</p><p>• Recommend solutions to HR challenges that align with organizational goals and strategies.</p><p>• Ensure compliance with employment laws and regulations across all locations.</p><p>• Support recruitment, training, and development efforts to strengthen workforce capabilities.</p><p>• Collaborate on both tactical and strategic HR projects to ensure consistent policy application.</p><p>• Manage activities related to union handling, if applicable, while ensuring best practices.</p><p>• Adapt to dynamic environments and contribute to additional HR priorities as needed.</p>
<p>We are looking for a Technical Support Specialist to provide support for technical and administrative tasks, focusing on laptops, printers, and related equipment. This role is pivotal in maintaining the organization's IT infrastructure by configuring devices, resolving end-user issues, and managing network and system operations.</p><p><br></p><p><br></p><p><br></p>
<p>Robert Half is actively building a pipeline of mid-level Systems Administrators for upcoming client projects. This is a proactive recruitment posting designed to connect with IT professionals who are ready for their next opportunity.</p><p>As a Systems Administrator, you’ll play a key role in maintaining secure, reliable, and high-performing IT environments while leveraging cloud and device management technologies.</p><p><br></p><p><strong>Core Duties</strong></p><ul><li>Configure and manage Intune for endpoint security, compliance, and application deployment</li><li>Administer and support cloud infrastructure in Microsoft Azure</li><li>Manage Active Directory, Group Policy, DNS, and DHCP services</li><li>Perform server patching, monitoring, and troubleshooting</li><li>Maintain virtualization platforms (VMware, Hyper-V)</li><li>Ensure system security standards and compliance requirements are met</li><li>Act as escalation point for Tier II/III issues</li></ul>
<p><br></p><p>We are seeking a highly motivated and experienced Software Developer to join our team and play a pivotal role in a critical legacy application modernization project. The successful candidate will be responsible for re-architecting, developing, and migrating our existing legacy application to a robust, scalable, and modern web-based application. This role requires a strong understanding of web development best practices, excellent problem-solving skills, and a solid foundation in the Microsoft technology stack and related web technologies.</p><p><br></p><p>Responsibilities</p><p>• Design, develop, test, deploy, and maintain high-quality, scalable, and secure web applications.</p><p>• Lead the conversion of functionalities from a legacy application to a modern web-based .Net MVC framework.</p><p>• Write clean, efficient, and well-documented code in .Net Core, C#, and JavaScript.</p><p>• Develop and consume RESTful APIs to facilitate communication between various application components and external services.</p><p>• Design and manage database schemas, and interact with MySQL databases effectively.</p><p>• Implement responsive and user-friendly interfaces using Bootstrap and other front-end technologies.</p><p>• Participate in all phases of the software development lifecycle, including requirements gathering, design, development, testing, deployment, and support.</p><p>• Collaborate closely with product owners, business analysts, and other developers to translate business requirements into technical solutions.</p><p>• Identify and troubleshoot software defects and provide timely resolutions.</p><p>• Stay up-to-date with emerging technologies and industry trends to recommend and implement improvements.</p><p>• Contribute to code reviews and mentor junior developers.</p><p><br></p><p>Qualifications</p><p>Required Skills & Experience</p><p>• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</p><p>• Proven experience in software development, with a strong portfolio of web application development.</p><p>• Expertise in .NET framework and C# programming language.</p><p>• Strong experience with ASP.NET MVC.</p><p>• Proficiency in JavaScript and modern front-end development concepts.</p><p>• Solid understanding and practical experience with Bootstrap for responsive web design.</p><p>• Demonstrable experience developing and consuming API's (RESTful services).</p><p>• Proficiency in MySQL database design, query optimization, and management.</p><p>• Experience with version control systems (e.g., Git).</p><p>• Strong analytical, problem-solving, and debugging skills.</p><p>• Excellent communication and interpersonal skills.</p><p><br></p><p>Preferred Skills</p><p>• Experience with other front-end frameworks (e.g., React, Angular, Vue.js) is a plus.</p><p>• Familiarity with cloud platforms (e.g., Azure, AWS, GCP).</p><p>• Experience with automated testing frameworks and practices.</p><p>• Knowledge of software design patterns and architectural principles.</p><p>• Experience in migrating legacy systems.</p>
<p>Robert Half Technology is seeking a skilled and experienced <strong>Microsoft SQL Server Database Administrator</strong> to support a local government client. This part-time position offers a flexible schedule with a low number of hours required each month, making it an excellent opportunity for an experienced DBA looking for supplemental work.</p><p> </p><p><strong>Duration:</strong> 6-month contract to start; with potential to extend</p><p><strong>Pay rate: </strong>up to $70/hourly (W2)</p><p><strong>Schedule:</strong> 15-20 hours monthly</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Administer Microsoft SQL Server databases for ERP systems.</li><li>Perform regular database backups, restores, refreshes, and upgrades.</li><li>Implement and maintain data encryption to ensure compliance and security.</li><li>Monitor and maintain database health, performance, and availability.</li><li>Optimize performance through query tuning and indexing strategies.</li><li>Troubleshoot and resolve database issues in real time, collaborating closely with application developers.</li><li>Automate processes and maintain clear documentation of changes.</li><li>Support deployments and scheduled maintenance, including after-hours work when necessary.</li><li>Handle any other database-related tasks as assigned.</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in Cowpens, South Carolina. This long-term contract position offers an exciting opportunity to work in a dynamic manufacturing environment where you will play a key role in supporting desktop systems, resolving technical issues, and assisting with IT infrastructure transitions. If you are a proactive problem-solver with a strong technical background, we encourage you to apply.<br><br>Responsibilities:<br>• Provide comprehensive support for desktop systems, including installation, maintenance, and troubleshooting.<br>• Conduct imaging and deployment of Windows 11 devices, ensuring smooth transitions for end-users.<br>• Assist with the migration of systems to VMware and Nutanix platforms, contributing to infrastructure upgrades.<br>• Perform physical mounting and setup of servers and other hardware as required.<br>• Support the transition to Office 365, addressing user needs and resolving technical challenges.<br>• Collaborate with team members to resolve IT tickets efficiently and provide excellent customer service.<br>• Participate in networking support, including working with Aruba systems and assisting in the transition to new solutions.<br>• Maintain accurate documentation of processes, configurations, and resolutions.<br>• Engage in an on-call rotation after an initial onboarding period to provide timely support.<br>• Demonstrate flexibility by taking on various IT-related tasks and responsibilities as needed.
We are looking for a skilled Desktop Support Analyst to join our team in Burlington, Massachusetts. This is a long-term contract position offering an excellent opportunity to work in a dynamic and growing environment. The role involves providing comprehensive IT support to end users and addressing escalations from Level 1 service desks.<br><br>Responsibilities:<br>• Deliver onsite and remote technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve escalated tickets promptly, ensuring adherence to established guidelines.<br>• Perform equipment installations, configurations, repairs, and replacements as needed.<br>• Manage asset tracking, maintain accurate documentation, and ensure proper inventory control.<br>• Assist with onboarding and offboarding processes, including workstation setup and account verification.<br>• Provide technical assistance for audiovisual setups during meetings and events.<br>• Support IT operations in office and lab environments, including specialized lab IT systems.<br>• Collaborate on IT projects and contribute to the implementation of system upgrades and refreshes.<br>• Utilize tools such as GSuite, Office 365, Zoom, Slack, and Jira for issue tracking and resolution.<br>• Ensure compliance with standard operating procedures and maintain a high level of customer service.
<p>The Data Engineer will support our Data Analytics team in building our analytics products. This role will be responsible for adding features to our production data pipeline and performing ad-hoc analysis of raw and processed data. The ideal candidate will have experience building and optimizing data pipelines and enjoys learning and working with cutting edge technologies.</p><p><br></p>
Robert Half is looking to grow the Desktop Support team for our client about 30 minutes from Oshkosh, WI. The Desktop Support Analyst will be joining a team of 5 other individuals handling similar or escalated tickets. You will be supporting internal customers in a few locations walking distance. You will get your steps in daily! The Desktop Support Analyst will be working in a Microsoft environment, Windows 7 & 10, printers, specialized applications, and working deskside with end users about 50% of your time. The other 50% will be remote support. This is a fun team that works hard and encourages independent work and research to come up with solutions. There is a knowledge base and ticketing system you will use as well. <br> If you are interested, please apply online! <br> Must haves: 2+ more years • Desktop/Printers/overall Device Support • Excellent customer service - most out in the plant working with end users, all internal staff at the plant • Hardware/Imaging • Microsoft environment - O365 <br> We are looking for a Desktop Support Analyst with a minimum of two or more years of providing technical support to internal users for a mid to larger company. The diversity of work will keep you busy. Thank you!
We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. In this long-term contract role, you will provide technical assistance to users, ensuring smooth operations and efficient problem resolution. This is an excellent opportunity for individuals with strong communication skills and a passion for delivering exceptional support.<br><br>Responsibilities:<br>• Record detailed information about reported issues, including root cause analysis and resolutions, in the ticket management system.<br>• Respond to and manage support tickets submitted through various channels, such as text messages, web portals, and phone calls.<br>• Assist users in locating information and resolving technical inquiries effectively.<br>• Provide timely troubleshooting for hardware, software, and connectivity problems.<br>• Adhere to established processes and workflows to ensure consistent support delivery.<br>• Collaborate with team members to identify patterns in recurring issues and contribute to long-term solutions.<br>• Maintain a high level of client satisfaction by addressing concerns promptly and professionally.<br>• Utilize customer support tools, such as Zendesk, to track and manage service requests.<br>• Deliver technical guidance to users with varying levels of expertise.<br>• Stay updated on system changes and enhancements to provide accurate support.
We are inviting applications for the role of Sr. Accountant based in Houston, Texas. The role is centered around the manufacturing industry and involves the management of accounting operations for a specific manufacturing unit. You will be in charge of the Profit & Loss statements, Manufacturing Statement, and Balance Sheet accounts, and will be expected to coordinate and support activities across various locations and departments.<br><br>Responsibilities:<br>• Oversee the accounting operations for a particular manufacturing plant, including the management of Profit & Loss (P& L), Manufacturing Statement, and Balance Sheet accounts.<br>• Coordinate and support activities across different locations and departments.<br>• Execute month-end, quarter-end, and annual close duties, including accruals and reviewing financial information to ensure the financials are accurately and timely reported.<br>• Ensure adherence to and effectiveness of internal control in the area of responsibility. <br>• Analyze variances with balance sheet accounts and income/expense reports (manufacturing statements), to identify any potential issues prior to close.<br>• Prepare and distribute daily, monthly, and quarterly reports, including the monthly reporting packages including variance analysis.<br>• Assist in the preparation of monthly forecasts and annual operating expense and capital budgets.<br>• Ensure accuracy of inventory and handle overall costing of inventory. <br>• Manage AP/AR intercompany transactions between companies and balance monthly with counterparts.<br>• Operate as the key financial accountant for the assigned plant, providing overall control of the balance sheet and P& L for the assigned plant. <br>• Assist plant management with cost savings/profit improvement programs.<br>• Facilitate internal and external audit needs.<br>• Research and application of technical US GAAP requirements. <br><br>Skills: <br>• Proficiency in Month End Close processes<br>• Proficiency in SAP
We are looking for a skilled PC Technician to join our team in Beverly Hills, California. In this long-term contract role, you will play a key part in maintaining and supporting computer hardware systems while ensuring seamless operations for end users. This position offers an excellent opportunity to work with advanced technologies and gain experience with leading hardware platforms.<br><br>Responsibilities:<br>• Perform installation, configuration, and maintenance of computer hardware, including desktops, laptops, and associated peripherals.<br>• Troubleshoot and resolve technical issues related to cable installations and network connectivity.<br>• Support and maintain devices from Dell Technologies and Apple, ensuring optimal performance.<br>• Diagnose hardware problems and provide timely solutions to minimize downtime.<br>• Collaborate with team members to implement upgrades and enhancements to existing systems.<br>• Document technical processes and maintain accurate records of hardware inventory.<br>• Provide user support and training for hardware-related queries.<br>• Ensure compliance with organizational standards for hardware setup and maintenance.<br>• Test and validate hardware installations to confirm proper functionality.
