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288 results for 365 jobs

Help Desk/Desktop Support Analyst

Grand Rapids, MI
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our dynamic manufacturing team in Grand Rapids, Michigan. This role is essential in ensuring smooth operations by providing technical support and troubleshooting for a variety of software and hardware systems. The ideal candidate will excel in problem-solving, communication, and delivering exceptional service to end users. Responsibilities: • Provide first-line technical support to resolve issues related to hardware, software, and applications. • Manage service desk tickets, ensuring timely resolution and documentation of solutions. • Troubleshoot and resolve problems with Microsoft Windows 10 and Office 365 applications. • Administer Active Directory and Azure Active Directory accounts, including configurations and updates. • Support ERP systems, particularly Epicor, by addressing user concerns and performing routine maintenance. • Collaborate with team members to improve application functionality and system performance. • Conduct basic troubleshooting for network connectivity and SQL Server-related issues. • Assist with the deployment and configuration of new software applications and updates. • Maintain accurate records of technical support activities and provide reports to management. • Offer training and guidance to end users on system usage and best practices.
2026-03-26T14:28:42Z

Help Desk/Desktop Support Analyst

Fulton, MO
onsite
Temporary / Contract
20.00 - 25.00 USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst for a 6-month engagement with a client in Fulton, MO. In this role, you will provide Tier 1 IT support to end-users, handling a variety of technical issues in a manufacturing environment. This position offers an excellent opportunity to grow your skills while delivering exceptional service to both office personnel and operational teams. Responsibilities:• Diagnose and resolve technical issues involving PCs, printers, and other office hardware.• Provide support for Windows operating systems and Office 365 applications, ensuring smooth functionality.• Respond quickly and professionally to IT support requests, escalating complex problems when necessary.• Maintain accurate documentation of support requests, resolutions, and troubleshooting steps.• Deliver outstanding customer service with clear and effective communication.• Manage and resolve service desk tickets efficiently to minimize downtime.• Conduct basic troubleshooting for Active Directory and Windows 10 environments.• Assist in familiarizing users with IT tools and systems to enhance their productivity.• Collaborate with team members to ensure consistent support across departments.
2026-04-16T14:04:43Z

Help Desk/Desktop Support Analyst

Atlanta, GA
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide technical support to a diverse group of users, ensuring smooth operations across both Mac and PC platforms. This position offers a mix of onsite and remote work, allowing you to collaborate closely with the IT team and contribute to critical projects. Responsibilities: • Provide technical support to approximately 550 users, troubleshooting issues across Mac and PC environments. • Manage software installations and ensure systems are updated and functioning efficiently. • Handle high volumes of help desk tickets, addressing user-reported issues promptly and professionally. • Support onboarding processes for new hires, including system setup and user account creation. • Oversee IT inventory tracking, reporting on issued equipment and onsite assets. • Administer Microsoft 365 applications, including email and collaboration tools, while assisting with the transition from Exchange on-premises to online. • Collaborate with the IT team to identify opportunities for process improvements and contribute to team projects. • Maintain confidentiality and ensure secure handling of company data. • Provide light travel support for onboarding and other IT-related needs. • Troubleshoot peripheral devices such as printers and VoIP systems, ensuring seamless operations.
2026-04-22T15:13:51Z

Accounting Specialist

Raleigh, NC
onsite
Temporary to Hire
19.00 - 23.00 USD / Hourly
We are looking for an Accounting Specialist to join a food and food processing organization in Raleigh, North Carolina on a contract basis with the potential for a permanent position. This onsite role is ideal for someone who enjoys detailed financial work and is eager to build broader accounting experience over time. The position will support both payables and receivables while contributing to accurate records, timely processing, and day-to-day accounting operations. Responsibilities: • Process vendor invoices and customer payments with accuracy, ensuring transactions are entered and updated in a timely manner. • Support both accounts payable and accounts receivable activities, maintaining a balanced workload across incoming and outgoing financial transactions. • Perform high-volume data entry related to billing, payment posting, and other routine accounting records. • Reconcile account activity and investigate discrepancies to help maintain accurate financial information. • Use Microsoft Excel, including pivot tables, to organize data, review transactions, and prepare basic accounting reports. • Work within Dynamics 365 Business Central to record, track, and manage day-to-day accounting activity. • Assist with billing-related tasks and provide general support for core accounting functions as business needs evolve. • Contribute to the growth of the role by taking on additional accounting responsibilities and learning new processes over time.
2026-04-27T14:13:43Z

Staff Accountant

Metairie, LA
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for a detail-oriented Staff Accountant to join our team in Metairie, Louisiana. In this role, you will handle a variety of accounting tasks and contribute to the efficient management of financial operations. This position offers an opportunity to work closely with multi-location restaurant accounting processes while utilizing advanced software tools. Responsibilities:• Prepare and maintain accurate journal entries to ensure the integrity of financial records.• Manage general ledger activities, including reconciliations and adjustments.• Perform bank account reconciliations to verify transaction accuracy and resolve discrepancies.• Process accounts payable transactions and ensure timely payment of invoices.• Assist with sales tax filings and compliance with regulatory requirements.• Utilize accounting software, such as Restaurant 365, to streamline financial operations.• Monitor inventory and support operational accounting tasks.• Collaborate with team members to improve accounting workflows and processes.• Provide customer service support related to financial inquiries and documentation.• Generate reports and analyze financial data to support decision-making. If you have a 4 year accounting degree with full cycle staff accountant level experience, this could be a great fit for you! Please apply directly and call Carrie Lewis at 504-383-0612. Thank you for your interest in Robert Half!
2026-04-22T20:48:43Z

Cybersecurity Analyst

Cleveland, OH
remote
Permanent / Full Time
120000.00 - 130000.00 USD / Yearly
We are looking for a skilled Cybersecurity Analyst to join our team in Cleveland, Ohio. In this role, you will play a critical part in shaping and implementing cybersecurity strategies to safeguard organizational systems and data. This position offers a dynamic work environment where collaboration with global and division teams is essential. Responsibilities:• Develop and execute components of the division's cybersecurity strategy in collaboration with global and division teams.• Investigate and resolve cybersecurity incidents by working closely with network, infrastructure, and security teams.• Coordinate and support annual security assessments and compliance activities, ensuring issues are tracked and gaps are addressed effectively.• Facilitate and oversee penetration testing and vulnerability scans, providing actionable solutions and guidance to infrastructure teams.• Monitor and address operational technology vulnerabilities in partnership with engineering teams to ensure system security.• Configure and manage security tools within Microsoft Azure and Office 365 environments.• Provide expertise in Cisco security products, including wireless and Meraki solutions.• Conduct research to stay updated on emerging threats and recommend proactive measures to enhance organizational security.• Collaborate with cross-functional teams to drive continuous improvement in cybersecurity practices.
2026-04-20T18:03:49Z

Lead MSP Engineer

Boston, MA
onsite
Permanent / Full Time
160000.00 - 180000.00 USD / Yearly
Senior / Lead MSP EngineerBoston, MA (Hybrid) - onsite at client sites when necessary or WFH when onsite is not neededFull-Time | Managed Services Provider Are you a senior-level cloud & security engineer looking to take the lead in a fast‑moving MSP environment? We’re seeking a Senior / Lead MSP Engineer to own high‑impact cloud initiatives, guide technical strategy, and serve as the top‑level escalation point for our engineering team. This is a hands-on role focused on Microsoft cloud, modern security, and advanced infrastructure, with junior and mid-level engineers handling day-to-day tickets. What You’ll DoLead Cloud Engineering & Architecture<ul><li>Architect, deploy, and support solutions across Microsoft 365, Azure, and Azure AD (Entra ID)</li><li>Lead cloud migrations, modernization projects, identity/security enhancements</li><li>Optimize Azure resources including networking, compute, storage, and governance</li><li>Support and improve environments across Microsoft Public Cloud and AWS</li></ul>Security Engineering<ul><li>Configure and manage Intune, Defender, Sentinel, conditional access, MFA, and Zero Trust policies</li><li>Execute security assessments and implement best‑practice improvements</li><li>Develop secure configurations for identity, endpoint, and cloud environments</li></ul>Senior-Level Escalation & Leadership<ul><li>Serve as the highest-tier escalation for cloud, security, and infrastructure issues</li><li>Mentor junior and mid-level engineers; provide technical guidance and oversight</li><li>Participate in client strategy, technical roadmapping, and project scoping</li><li>Help refine and enhance internal processes, automation, and service delivery</li></ul>Advanced Infrastructure Support<ul><li>Oversee higher-level work in Windows Server, virtualization (VMware/Hyper‑V), and networking</li><li>Support firewall technologies (Fortinet, Meraki, Palo Alto, etc.) and modern network design</li><li>Ensure documentation, monitoring, and operational excellence across environments</li></ul>
2026-04-22T19:38:49Z

IT Systems Analyst

Atlanta, GA
remote
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
A growing organization is seeking an IT Systems Analyst to provide hands-on, Tier 1 support across a dynamic end-user environment. This role is ideal for a self-starter who thrives in a fast-paced setting, supporting a mix of Mac and PC users while helping drive onboarding, troubleshooting, and day-to-day IT operations. Key Responsibilities Provide Tier 1 support for hardware, software, mobile devices (iOS), and network-related issues Troubleshoot and resolve high-volume tickets across Windows, Mac OS, and Microsoft 365 environments Support new permanent onboarding, including account setup and equipment provisioning Manage user accounts in Active Directory and assist with offboarding processes Perform software installations, system updates, and routine maintenance Maintain IT inventory and documentation Deliver basic end-user training and create support materials Escalate complex issues to senior IT staff as needed
2026-04-23T22:48:42Z

Help Desk Analyst I

Ridgefield, CT
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Ridgefield, Connecticut. In this role, you will provide technical support and excellent customer service to clients, ensuring the smooth operation of computer systems and networks. If you thrive in a fast-paced environment and have a strong foundation in troubleshooting and IT support, we encourage you to apply. Responsibilities: • Deliver attentive and courteous customer service to clients, addressing technical inquiries effectively. • Diagnose and resolve technical issues efficiently using a ticketing system. • Provide support for client networks and technologies, including Windows operating systems, Office 365, Azure, and mobile devices. • Conduct routine maintenance on PCs, peripherals, and printers to ensure optimal performance. • Manage disaster recovery backup solutions, ensuring data integrity and security. • Escalate unresolved issues to appropriate teams or personnel as necessary. • Communicate with clients to keep them informed about incident progress, upcoming changes, and potential outages. • Collaborate with vendors and partners to resolve complex client issues. • Document resolutions thoroughly for scalability and future reference. • Assist the Proactive team with technical services and project-related support tasks.
2026-04-21T12:13:44Z

Desktop Support Analyst

Green Bay, WI
onsite
Temporary / Contract
24.70 - 28.60 USD / Hourly
We are seeking an IT Support Specialist I to support and maintain technical infrastructure across a growing enterprise environment. This role provides hands-on support for end-user technology, ensuring timely resolution of issues and a positive user experience through responsive service and direct collaboration with business teams. This role is ONSITE IN GREEN BAY, WISCONSIN! This position is ideal for someone who enjoys a mix of desktop support, hardware troubleshooting, and user interaction in a fast-paced operational environment. Key ResponsibilitiesProvide frontline support for end-user workstations, hardware, and related software (including scan guns, label printers, laptops, tablets, and peripherals)Diagnose and resolve hardware and software issues, implementing effective corrective solutionsParticipate in IT documentation and knowledge base updates to support team efficiencyAssist with system imaging, equipment deployment, and lifecycle managementSupport system changes, upgrades, and rollouts affecting end usersCollaborate with third-party IT vendors providing equipment and support servicesRespond promptly to system outages and service disruptions to minimize downtimePartner with team members to deliver consistent, high-quality IT support QualificationsBachelor’s degree in Computer Science, Computer Engineering, or 2+ years of direct IT support experienceExperience with Microsoft operating systems, Active Directory, and domain environmentsHands-on experience with Windows OS and Microsoft 365 suiteStrong troubleshooting and problem-solving skills PreferredExperience supporting Apple devicesExposure to manufacturing or operational environments What We’re Looking ForStrong customer service mindset and communication skillsAbility to work onsite and collaborate directly with end usersOrganized and detail-oriented approach to documentation and processesWillingness to learn and grow within IT operations
2026-04-24T13:48:46Z

IT Support Tier II or III

Beavercreek, OH
onsite
Permanent / Full Time
50000.00 - 70000.00 USD / Yearly
We are looking for an experienced IT Support Tier II or III to provide hands-on technical support for business clients in Beavercreek, Ohio. This role combines desk-side assistance, remote troubleshooting, and infrastructure support across Microsoft environments, end-user devices, and core network systems. The ideal candidate brings strong customer service skills, solid technical judgment, and the ability to manage issues efficiently in a fast-paced, team-oriented setting. Responsibilities:• Deliver remote and on-site technical support for desktop systems, user accounts, software issues, and everyday IT service requests for clients in Beavercreek, Ohio.• Set up, maintain, and troubleshoot Windows-based server environments while supporting core services such as directory management and policy administration.• Administer Microsoft 365 platforms, including email, file collaboration, device management, and cloud-based user services.• Deploy, configure, and support Windows 11 workstations, laptops, and connected peripherals to ensure reliable end-user performance.• Monitor and maintain backup and recovery solutions to help protect business data and support restoration needs when required.• Install and support network infrastructure such as firewalls, switches, wireless access points, and routing equipment across client environments.• Keep service records, system configurations, and technical documentation accurate and up to date for ongoing support and continuity.• Participate in a rotating after-hours support schedule, providing periodic on-call assistance as needed.
2026-04-21T15:23:45Z

Help Desk/Desktop Technician

Gainesville, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Contract to permanent position is ideal for a technician who can handle escalated desktop, Microsoft, and network-related issues while delivering a strong support experience across multiple organizations. The role requires a hands-on approach to troubleshooting, clear communication with end users, and the ability to contribute to both daily support operations and technical improvement initiatives. Responsibilities:• Diagnose and resolve escalated technical issues involving Windows 10 and Windows 11 desktops, Microsoft 365 applications, Entra ID, and Active Directory services.• Investigate network-related problems across client environments, including connectivity, routing, switching, VLAN behavior, VPN access, and LAN/WAN performance concerns.• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.• Help maintain backup and recovery operations, including support for Veeam-based data protection when used by clients.• Serve as a higher-level resource for Tier 1 team members by guiding troubleshooting efforts and helping drive root-cause resolution.• Manage incoming service requests through a ticketing platform such as ConnectWise, keeping records accurate, current, and well documented through closure.• Work across multiple customer environments at the same time, adjusting quickly to different systems, priorities, and business needs.• Create and update technical documentation, support procedures, and knowledge resources to improve consistency and team efficiency.• Contribute to infrastructure initiatives such as upgrades, migrations, and onboarding activities for new client environments.• Communicate status, findings, and next steps clearly to end users and internal teams to ensure timely and thorough support.
2026-04-20T11:48:44Z

Systems Engineer/Network Engineer

Ridgefield, CT
onsite
Temporary / Contract
42.75 - 54.00 USD / Hourly
We are looking for a Systems Engineer/Network Engineer to join a client-focused team in Connecticut on a contract basis. This role is ideal for a hands-on technical specialist who can resolve infrastructure and network issues efficiently while delivering a high standard of support. The position involves working across server, network, cloud, and end-user environments, with regular communication to ensure clients stay informed and supported. Responsibilities: • Deliver responsive and detail-oriented technical support to clients, ensuring a positive service experience throughout each interaction. • Investigate, prioritize, and resolve incoming support requests while managing work effectively within an active ticket queue. • Administer and support business technology environments, including Windows systems, Microsoft 365, remote connectivity tools, and mobile devices. • Maintain and troubleshoot network infrastructure such as routers, firewalls, switching, VLANs, ports, and access control configurations. • Manage directory services and policy administration, including Active Directory, Azure Active Directory, and Group Policy settings. • Support virtual server platforms and related infrastructure across VMware and Hyper-V environments. • Assist with backup and disaster recovery solutions to help protect client systems and data availability. • Coordinate with vendors and internal team members to address complex issues, communicate progress, and resolve escalated incidents. • Record service activity, time, expenses, and technical notes accurately in ConnectWise while following the assigned daily schedule.
2026-04-21T12:08:43Z

IT Support Specialist

Coconut Creek, FL
onsite
Temporary / Contract
25.00 - 30.00 USD / Hourly
We are seeking a detail-oriented and customer-focused IT Support Specialist to join our client in Coconut Creek. The ideal candidate will be responsible for providing technical assistance and support to users regarding hardware, software, and network-related issues. This role focuses on remote troubleshooting and ticket resolution, ensuring high quality and timely support for external clients.Key Responsibilities:<ul><li>Provide second-level support for user issues via phone, email, or ticketing system</li><li>Troubleshoot and resolve issues related to Active Directory, including password resets, account creation, and permissions management</li><li>Administer and support Office 365 accounts, including mailbox setup, user access, and license assignments</li><li>Troubleshoot and resolve Windows 10 operating system problems, including software installations, Windows updates, and device connectivity</li><li>Document all interactions, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate unresolved issues to higher-level support or specialist teams as appropriate</li><li>Contribute to knowledge base documentation and process improvement</li><li>VOIP support & administration </li><li>Server - VMware</li><li>Network support </li></ul>
2026-04-13T20:53:44Z

Full Charge Bookkeeper

Century City, CA
onsite
Temporary / Contract
28.00 - 32.09 USD / Hourly
Remote Food Distribution Company is looking for an experienced Full Charge Bookkeeper to join their team in Century City, California on a part-time (20hrs) basis. This contract position requires a detail-oriented individual to manage financial operations for a high-volume bulk food distribution business. The ideal candidate will excel at handling accounts payable and receivable, reconciling accounts, and maintaining accurate financial records. This role can be remote and is temporary with the chance to become permanent for the right candidate. Responsibilities:• Oversee full-cycle accounts payable (AP) and accounts receivable (AR) processes, including weekly reconciliations and journal entries.• Manage the accounts receivable process to ensure accuracy and timely postings.• Handle bookkeeping tasks related to a high-volume distribution operation, tracking shipments and associated financial transactions.• Record and monitor both routine and non-routine business expenses.• Perform accruals, non-cash accounting entries, and manage fixed asset schedules.• Collaborate with management on Microsoft Dynamics 365 implementation, including data input, testing, and workflow optimization.• Conduct monthly and weekly reconciliations and assist with generating reports.• Ensure compliance with accounting standards and maintain robust internal controls.
2026-04-15T15:48:43Z

AI Consultant

San Diego, CA
remote
Temporary / Contract
110.00 - 130.00 USD / Hourly
We are looking for an experienced AI Consultant to join our team on a long-term contract basis. In this role, you will design and implement AI-driven solutions to streamline workflows, integrate systems, and enhance data reporting within a Microsoft environment. Based in San Diego, California, this position offers an exciting opportunity to work on advanced automation projects and leverage cutting-edge AI technologies. Responsibilities: • Design and implement automation workflows to reduce manual processes and improve operational efficiency. • Develop and maintain Power BI dashboards and reports to provide actionable insights. • Integrate Microsoft Copilot and AI agents with external systems using APIs to enhance functionality. • Deploy and manage AI agents across Microsoft 365 platforms, including Teams and SharePoint, to optimize daily tasks. • Connect and centralize data from various systems to enable comprehensive reporting and analysis. • Automate key business workflows, such as payroll data transfers and time-off request approvals, ensuring seamless integration with existing systems. • Create advanced HR dashboards by integrating tools like PerformYard and other relevant platforms. • Enable AI-powered features for task tracking, meeting notes, and follow-ups to improve team productivity. • Collaborate on the development of role-specific AI agents tailored for different functions, such as project management or engineering. • Enhance and maintain AI agents trained on industry-specific data to provide accurate insights.
2026-04-15T20:53:43Z

ERP Project Manager

Lake Oswego, OR
remote
Temporary / Contract
79.16 - 91.66 USD / Hourly
We are looking for an experienced ERP Project Manager to oversee critical initiatives within our organization in Lake Oswego, Oregon. This long-term contract opportunity requires someone with strong attention to detail, project management skills, financial acumen, and expertise in ERP systems. The ideal candidate will play a pivotal role in streamlining workflows, improving processes, and ensuring successful system implementation. Responsibilities: • Lead and manage ERP-related projects, ensuring timely delivery and adherence to allocated budgets. • Collaborate with stakeholders to gather and define project requirements and objectives. • Provide day-to-day support for ongoing ERP system operations and address project-related challenges. • Conduct workflow reviews in areas such as accounts payable and accounts receivable to identify and implement process improvements. • Oversee the migration to Microsoft Dynamics 365 Business Central, ensuring minimal disruption to operations. • Monitor the financial impact of ERP changes and ensure cash flow sensitivities are addressed effectively. • Develop strategies to optimize tool utilization and enhance end-user efficiency. • Coordinate with internal teams to align project goals with organizational needs. • Ensure compliance with project management standards and best practices.
2026-04-10T21:38:43Z

Systems Administrator

New York, NY
onsite
Permanent / Full Time
100000.00 - 125000.00 USD / Yearly
We are looking for an experienced Systems Administrator to join our team in New York, New York. This role is vital to ensuring smooth IT operations, supporting end-users, and maintaining system functionality across various platforms. You will play a key role in providing technical support, managing systems, and collaborating with cross-functional teams to uphold operational excellence. Responsibilities: • Act as the primary point of contact for IT support, addressing desktop, hardware, mobile device, and application issues with advanced troubleshooting. • Provide tailored IT assistance to senior leadership and executives, ensuring high levels of discretion and professionalism. • Facilitate onboarding and offboarding processes, deliver user training, and offer guidance on IT systems and tools. • Support and maintain audio/visual technologies for meetings and conference rooms, including platforms like Microsoft Teams and Zoom. • Deploy, configure, and maintain end-user devices such as desktops, laptops, mobile devices, and printers, ensuring compliance with security standards. • Administer user accounts, mailboxes, licenses, and permissions through Microsoft 365 and Entra ID. • Manage shared folder permissions and file system access controls to ensure proper data governance. • Monitor endpoint performance, apply patches, and address security compliance issues in line with organizational policies. • Document system configurations, procedures, and operational standards to maintain accurate records. • Collaborate with vendors and service providers for escalations, licensing, and hardware repairs.
2026-03-26T14:58:41Z

Help Desk/Desktop Support Tech

Gainesville, FL
remote
Temporary / Contract
- USD / Hourly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across different organizations. Responsibilities:• Resolve escalated technical issues involving Windows 10 and Windows 11, Microsoft 365, Entra ID, and Active Directory, including user access, permissions, and policy-related concerns.• Diagnose and address LAN and WAN connectivity problems by working with routing, switching, firewall, and VLAN configurations across client networks.• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.• Contribute to backup and recovery operations, including support for data protection tools such as Veeam when used in client environments.• Serve as a higher-level resource for frontline support staff by guiding issue resolution, identifying root causes, and determining when senior engineering involvement is needed.• Manage service requests and incidents within a ticketing platform, keeping records accurate, status updates timely, and resolutions well documented.• Provide technical support across multiple customer environments, adjusting quickly to different systems, workflows, and operational needs.• Create and update knowledge base materials, support procedures, and troubleshooting documentation to improve consistency and team efficiency.• Participate in technical initiatives such as upgrades, migrations, and onboarding activities for new client environments.• Communicate clearly with users and stakeholders to set expectations, provide progress updates, and deliver a thorough support experience.
2026-04-20T11:48:44Z

Tier 2 Help Desk/Desktop Support Analyst

Cary, IL
onsite
Temporary to Hire
33.25 - 38.50 USD / Hourly
We are seeking a high-energy, detail-oriented Desktop Support Technician for a contract engagement in Cary, IL. This role is ideal for a detail oriented with deep experience in enterprise-level endpoint management and hardware support. You will be responsible for maintaining the health and performance of our technology stack, ranging from standard executive workstations to specialized warehouse mobility tools. Key Responsibilities Endpoint Management: Deploy, maintain, and troubleshoot Windows 10 and 11 operating systems within a large-scale enterprise environment. Software & Cloud Support: Provide advanced support for the Microsoft 365 suite and manage device enrollment and software deployment via Microsoft Intune and SCCM. Specialized Hardware: Provide hands-on support for Zebra scanners and other warehouse mobility devices to ensure seamless logistics operations. Infrastructure & AV: Maintain conference room setups and audiovisual technology to support onsite collaboration. Networking: Perform basic troubleshooting for wired and wireless connectivity, including TCP/IP, DHCP, DNS, and Meraki-based VPN connectivity. Asset Management: Track hardware and software lifecycles through diligent asset management and inventory practices. Identity & Access: Utilize Active Directory for user management and enterprise IT environment navigation. Service Delivery: Manage and resolve support requests through the ServiceNow ticketing system, ensuring high levels of internal user satisfaction.
2026-04-02T21:38:45Z

Help Desk/Desktop Support Tech

Gainesville, FL
remote
Temporary / Contract
- USD / Hourly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations. Responsibilities:• Resolve escalated technical issues involving Windows 10 and Windows 11 systems, Microsoft 365 applications, Entra ID, and Active Directory administration.• Investigate and correct connectivity and infrastructure problems across LAN and WAN environments, including routers, switches, VLANs, and firewall-related issues.• Support virtual server platforms by assisting with administration and troubleshooting activities in VMware and Hyper-V environments.• Provide operational support for backup and recovery processes, including work with Veeam-based solutions when used by clients.• Serve as a higher-level resource for Tier 1 support staff by guiding troubleshooting efforts and helping identify root causes for recurring problems.• Manage support requests through a ticketing platform such as ConnectWise, maintaining accurate notes, status updates, and timely resolution of assigned work.• Deliver technical assistance across multiple customer environments, adjusting quickly to different configurations, priorities, and support expectations.• Create and update technical documentation, knowledge articles, and process guides to improve consistency and efficiency within the support team.• Contribute to project-based work such as upgrades, migrations, and new client environment setup as needed.• Communicate clearly with end users and stakeholders to provide progress updates, explain solutions, and maintain a positive support experience.
2026-04-20T11:48:44Z

Database Administrator

Exton, PA
onsite
Temporary / Contract
- USD / Hourly
We are looking for a skilled Database Administrator to join our team on a contract basis in Exton, Pennsylvania. In this role, you will play a key part in managing data systems, ensuring their accuracy and efficiency, and supporting system upgrades. This is an excellent opportunity for someone with strong attention to detail to contribute to critical database and IT initiatives. Responsibilities: • Analyze and assess existing data structures to ensure proper formatting and alignment with new systems. • Support data migrations by validating, transforming, and integrating information into upgraded platforms. • Perform database updates and assist with system implementation processes. • Manage IT administrative tasks, including Microsoft 365 upgrades, hardware updates, and software installations. • Enhance system security through two-factor authentication updates and implementation of cyber protection measures. • Collaborate with teams to ensure seamless integration of data into new and existing systems. • Troubleshoot and resolve database-related issues to maintain operational efficiency. • Provide technical expertise during system upgrades and software implementations. • Monitor and optimize database performance to meet organizational standards.
2026-04-16T14:33:45Z

Desktop Support Analyst

Eden Prairie, MN
onsite
Temporary / Contract
26.60 - 30.80 USD / Hourly
The End User Support Analyst – Level 2 provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams. Key Responsibilities • Provide end-to-end client support via a ticketing system for local and remote users• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access• Support Office 365 administration, including user setup and ongoing maintenance• Administer Exchange Online, including mailbox management and licensing• Manage Intune and mobile device administration for laptops, tablets, and phones• Support current and legacy Windows operating systems• Administer Active Directory and Group Policy in a multi-domain organization• Perform computer imaging, deployment, and lifecycle support• Add, configure, and maintain workstations, laptops, and mobile devices• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN• Respond to system alerts and provide coverage for senior systems administration functions as needed• Support conference room audio and video technology• Assist with building security systems and local network connectivity in coordination with IT• Support network printers and office automation systems• Provide mobile device and endpoint support for both office-based and remote users
2026-04-09T17:14:05Z

IT Support Engineer

Jacksonville, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences. Responsibilities: • Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution. • Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems. • Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users. • Manage and administer user accounts and permissions within Active Directory and Azure AD. • Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping. • Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees. • Apply updates, patches, and basic security measures to ensure system integrity. • Collaborate with senior support teams to escalate complex issues and ensure their resolution. • Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
2026-04-07T19:18:44Z

Help Desk/Desktop Support Analyst

Turtle Creek, PA
onsite
Temporary / Contract
- USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to provide efficient technical assistance to end users in both onsite and remote settings. This role is based in Turtle Creek, Pennsylvania, and offers a long-term contract opportunity. Ideal candidates will have hands-on experience in troubleshooting, system administration, and IT support within a Windows environment. Responsibilities: • Prepare and deploy laptops for both new and existing users, ensuring proper imaging and configuration. • Manage user accounts in Active Directory and Office 365, maintaining security and accessibility. • Deliver prompt technical support for hardware, software, and network issues, both onsite and remotely. • Set up and configure IT hardware, including desktops and peripherals, while resolving technical challenges. • Provide ongoing IT support within a manufacturing environment to ensure smooth operations and productivity.
2026-04-16T14:33:45Z

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