We are looking for a skilled Microsoft 365 Administrator to oversee the implementation, management, and optimization of Microsoft 365 applications and solutions. Based in Easton, Pennsylvania, this role will involve ensuring seamless integration, maintaining security standards, and delivering training to staff and end-users. The ideal candidate will have hands-on experience with Azure cloud services and a strong ability to develop governance documentation while staying updated on emerging technologies.<br><br>Responsibilities:<br>• Research, recommend, and implement Microsoft 365 solutions, including applications like Teams, SharePoint, OneDrive, and PowerApps.<br>• Manage and administer Microsoft Outlook and Exchange systems to ensure optimal functionality.<br>• Create, maintain, and update governance documentation for Microsoft 365 applications.<br>• Provide technical support to employees for configuration issues and general troubleshooting across Microsoft 365 applications.<br>• Collaborate with stakeholders to enforce application compliance and ownership of site content.<br>• Partner with vendors and internal teams to test and integrate applications with Microsoft 365.<br>• Oversee security administration for Microsoft 365 in coordination with the information security team.<br>• Monitor updates and new releases for Microsoft 365, ensuring campus-wide communication about upcoming changes.<br>• Deliver training programs for staff and end-users on Microsoft 365 applications such as Teams, OneDrive, and Outlook.<br>• Provide maintenance and system support to ensure consistent application uptime and efficient performance.
We are on the lookout for a Dynamics 365 Solution Architect to be a part of our team situated in Atlanta, Georgia. In this role, you will be primarily tasked with the responsibility of managing customer inquiries, ensuring the maintenance of precise customer records, and processing customer applications with utmost accuracy.<br><br>Responsibilities: <br><br>• Efficiently handle customer inquiries related to Dynamic CRM<br>• Accurately process customer applications associated with Dynamics 365 solutions<br>• Ensure the management and update of customer records in Dynamics 365<br>• Monitor customer accounts within Dynamics 365 and take necessary actions<br>• Implement Dynamic CRM skills to optimize customer interaction and service<br>• Contribute to team efforts in maintaining a smooth workflow in Dynamics 365 operations<br>• Identify and address any issues or discrepancies in customer records<br>• Collaborate with other team members to ensure customer satisfaction<br>• Utilize Dynamics 365 platform to streamline customer service processes<br>• Continuously update knowledge and skills related to Dynamics 365 and Dynamic CRM.
We are looking for an experienced Dynamics 365 Consultant to join our team on a contract basis in Cedar Rapids, Iowa. The ideal candidate will leverage their expertise to assess and optimize Dynamics 365 Business Central and CRM environments, ensuring alignment with business objectives. This role requires a strong functional background and the ability to deliver strategic recommendations for system improvements.<br><br>Responsibilities:<br>• Conduct a thorough assessment of Dynamics 365 Business Central and CRM environments to identify gaps and opportunities for improvement.<br>• Analyze existing system configurations, integrations, and workflows to ensure optimal performance and alignment with business goals.<br>• Provide strategic recommendations and actionable plans for enhancing platform functionality and efficiency.<br>• Collaborate with stakeholders to understand core business processes and translate requirements into system solutions.<br>• Develop and present detailed reports outlining findings and proposed optimizations.<br>• Oversee and guide potential projects related to platform enhancements and upgrades.<br>• Ensure compliance with industry standards and best practices in system configuration and management.<br>• Act as a subject matter expert, offering consultancy and support on Dynamics 365 functionalities.<br>• Work closely with cross-functional teams to implement recommended changes effectively.<br>• Provide training or documentation to ensure seamless adoption of new processes or system updates.
<p>We are looking for a highly skilled Sr Migration Engineer with expertise in Microsoft 365 to join our remote team. In this long-term contract position, you will be responsible for designing, implementing, and managing complex system environments using Microsoft technologies. This is an excellent opportunity for an experienced and detail-oriented individual with a strong background in Active Directory, Windows Server, and Azure Active Directory to make a significant impact.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement solutions within Microsoft 365 and related technologies to meet organizational needs.</p><p>• Manage and optimize Active Directory and Azure Active Directory environments.</p><p>• Oversee the configuration and maintenance of Microsoft Windows Server systems.</p><p>• Provide advanced technical support for Citrix applications and infrastructure.</p><p>• Ensure seamless integration and functionality of Microsoft Exchange within the system architecture.</p><p>• Collaborate with cross-functional teams to troubleshoot and resolve complex system issues.</p><p>• Develop and maintain documentation for system configurations and best practices.</p><p>• Monitor system performance and implement enhancements to improve efficiency.</p><p>• Assist in planning and executing large-scale system migrations and upgrades.</p>
<p>Robert Half is seeking an experienced Microsoft 365 Migration Engineer to lead a tenant-to-tenant migration project. This role will focus on migrating approximately 44 users from the source M365 tenant to the client’s M365 environment, ensuring coexistence, security, and minimal disruption. The ideal candidate has strong expertise in Exchange Online, Active Directory, Azure AD/Entra, and cross-tenant integrations, with the ability to document workflows and collaborate with IT teams.</p><p><br></p><p><strong>Pay rate:</strong> $70-$80/hourly (W2 only)</p><p><strong>Duration:</strong> Short-term contract </p><p> Hours will fluctuate from 40 hours to 10 hours weekly </p><p><strong>Location:</strong> Remote – anywhere in the US working PST working hours. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead the tenant-to-tenant full migration </li><li>Ensure proper coexistence during transition and verify that all primary work is fully operational in the new environment.</li><li>Configure and manage Active Directory, domain integrations, and SSO policies.</li><li>Implement MFA and security/access requirements within the target tenant.</li><li>Perform user data backups (Exchange mailboxes, OneDrive, Teams, files).</li><li>Restore data in the target tenant with minimal disruption to business operations.</li><li>Ensure system backups, restores, and data containerization to support business continuity.</li><li>Support cross-tenant connectivity and troubleshooting.</li><li>Create clear process documentation, workflow diagrams, and one-page end-user/IT guides.</li><li>Support change management by providing easy-to-understand materials.</li></ul>
We are looking for an experienced ERP/CRM Configuration SME to join our team in New Lenox, Illinois. In this role, you will leverage your expertise in Microsoft Dynamics 365 CE to support system configuration, administration, and user adoption. This position offers the opportunity to work collaboratively with cross-functional teams to optimize system functionalities and ensure successful implementation of the Dynamics 365 Field Service module.<br><br>Responsibilities:<br>• Configure and maintain workflows, forms, business rules, and processes within Microsoft Dynamics 365 CE.<br>• Oversee user roles, permissions, and system administration for Dynamics 365 CE applications.<br>• Investigate and resolve service requests, issues, and incidents related to Customer Engagement, with a focus on Field Service.<br>• Collaborate with implementation teams to gather requirements, design solutions, and support the rollout and adoption of Dynamics 365 CE modules.<br>• Develop comprehensive user documentation and training materials, and conduct training sessions to ensure effective system use.<br>• Partner with internal teams and external implementation partners during the rollout of the Dynamics 365 Field Service module, handling configuration, testing, and documentation tasks.<br>• Take ownership of post-implementation support to ensure system stabilization and user adoption.<br>• Utilize client-side scripting and Microsoft Power Automate to enhance system functionalities.<br>• Maintain system performance by conducting regular configuration management and updates.<br>• Support integration efforts using tools such as SSIS and SSRS to streamline data processes.
<p><strong>Robert Half is seeking a Microsoft 365 Migration Consultant</strong> to support a retail and wholesale e-commerce organization (Shopify-based) undergoing an urgent transition from Google Workspace to Microsoft 365. This remote consulting engagement involves leading the email, workflow, and data migration while maintaining business continuity through the busy pre-holiday season.</p><p> </p><p><strong>Job Details</strong></p><p><strong>Schedule:</strong> Full-time; may require occasional after-hours support during migration cutover</p><p><strong>Location:</strong> Remote</p><p> </p><p><strong>Job Responsibilities</strong></p><ul><li>Assess the current Google Workspace environment (Gmail, Calendar, Drive) and identify dependencies tied to Shopify, QuickBooks Online (QBO), and EDI workflows</li><li>Develop and execute a low-risk migration plan to Microsoft 365 (Exchange, OneDrive, Teams) ensuring no loss of order data or downtime</li><li>Recommend migration tools (BitTitan, SkyKick, or MigrationWiz) and licensing options for Microsoft 365</li><li>Oversee or perform the migration process while maintaining workflow continuity and IT security best practices</li><li>Implement 2FA/MFA and validate MX record and data integrity during coexistence phase</li><li>Train and support staff on Microsoft 365 applications and ensure successful post-migration adoption</li><li>Collaborate with internal IT lead on long-term roadmap, security compliance, and post-migration stabilization</li></ul><p><br></p>
<p>TITLE: EMR SaaS APPLICATIONS MANAGER– FTE DIRECT HIRE </p><p>Location: ONSITE IN DES MOINES IOWA – HYBRID WEEKLY IN OFFICE </p><p>NO SPONSORSHIP </p><p>Unleash Your Leadership Potential – Be the Architect of Innovation and Technology Transformation</p><p>Are you a visionary leader with an in-depth mastery of managing diverse Software-as-a-Service (SaaS) platforms? Do you thrive on untangling complex technology ecosystems to maximize their impact on organizational success? We’re searching for a technical EMR SaaS Applications Manager (Direct Hire with immediate benefits ) who embodies the perfect blend of technical prowess, strategic thinking, and a passion for leading & managing teams. Step into a role where you’ll have the chance to reshape our technology landscape and unlock new avenues for innovation, efficiency, and scalability.</p><p>In this key leadership position, you’ll have a technical background in the following areas: Electronic Medical Records (EMR), Human Resource Information Systems (HRIS), Microsoft Office 365 applications, and POS (Point-of-Sale platforms. </p><p>Application System Management:</p><p>• Spearhead the Software Development Lifecycle (SDLC) to ensure full functionality, compliance, and sustainability.</p><p>• Lead the seamless integration between EMR, HRIS, Office 365 apps, and POS systems</p><p>Vendor and Contract Management:</p><p>• Take control of vendor partnerships—foster relationships, negotiate advantageous agreements, and ensure peak performance.</p><p>• Contract evaluations</p><p>Technical Innovation:</p><p>• Act as the Subject Matter Expert (SME) for SharePoint and Microsoft Office 365 apps, driving impactful optimizations.</p><p>• Leverage cutting-edge AI technologies to improve system functionality and performance.</p><p>Data Security and Compliance:</p><p>• Implement gold-standard practices for data retention, secure destruction, and regulatory compliance.</p><p>• Proven success managing and optimizing SaaS platforms, with deep knowledge of systems like EMR, HRIS, Office 365, and POS.</p><p>• Expertise in systems integration, 3rd party vendor management, contract negotiations, and innovative platform enhancements.</p><p>• Technical Leadership</p><p>For immediate and confidential consideration on this FTE EMR SaaS APPLICATIONS MANAGER Direct hire opportunity, it is best to contact me directly, Carrie Danger, SVP Permanent Placement Team, IOWA Region at Office: 515-259-6076 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. You can find my email address / contact Information on my LinkedIN profile, and you can ONE CLICK APPLY on our Robert Half website and apply Specifically to this posting.</p>
We are looking for an experienced Business Analyst with expertise in Microsoft Dynamics 365 F& O, particularly in Supply Chain and Warehouse Management. In this role, you will drive operational improvements by configuring advanced warehouse processes, optimizing inventory control, and ensuring compliance with security regulations. The ideal candidate is highly skilled in system design, troubleshooting, and delivering user training to enhance efficiency across multiple facilities.<br><br>Responsibilities:<br>• Configure and manage warehouse workflows, parameters, and replenishment strategies using Microsoft Dynamics 365 F& O.<br>• Design inter-warehouse transfer processes, including automated shipment confirmations and in-transit management.<br>• Implement strategies to enable multi-site inventory visibility and optimize order fulfillment processes.<br>• Develop cycle counting programs and reconcile inventory discrepancies to ensure accuracy and compliance.<br>• Establish secure role structures and conduct audits to enforce role-based access control and segregation of duties.<br>• Configure procurement workflows, including requisitions, purchase orders, and vendor collaboration within D365.<br>• Create training materials and lead hands-on sessions to educate users on advanced warehouse functions and system usage.<br>• Provide advanced troubleshooting support and validate system upgrades or integrations for continuous improvement.<br>• Monitor warehouse performance metrics and develop dashboards to track KPIs such as order accuracy and stock levels.<br>• Recommend and implement process automation and enhancements using best practices within Dynamics 365 F& O.
<p>Robert Half is seeking a <strong>skilled Server Administrator</strong> with experience in <strong>Microsoft 365 migrations, VMware environments, and cloud/server infrastructure</strong>. This role supports a critical IT environment with responsibilities spanning systems administration, cloud deployments, backup solutions, and collaboration with technical teams.</p><p><br></p><p><strong>Contract Duration:</strong> 6 months (potential to extend)</p><p> <strong>Schedule:</strong> Monday – Friday, 8am–5pm</p><p> <strong>Location:</strong> Hybrid in Seattle, Washington</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Microsoft 365 & Cloud Platform Management:</strong></p><ul><li>Lead or support enterprise migrations to Microsoft 365, including Exchange Online, SharePoint Online, and OneDrive for Business.</li><li>Administer Microsoft 365 tenant settings, including security and compliance (DLP, MFA, etc.).</li><li>Support Teams administration and SharePoint permissions.</li><li>Provide Tier 2/3 support for M365-related issues and assist end-user training/documentation.</li></ul><p><strong>VMware & Virtualization:</strong></p><ul><li>Administer and maintain VMware vSphere environments (configuration, patching, tuning).</li><li>Manage virtual machines and monitor host/server health for high availability.</li></ul><p><strong>Server & Infrastructure Support:</strong></p><ul><li>Maintain physical and virtual Windows server environments.</li><li>Administer and troubleshoot Active Directory, Group Policy, DNS, and DHCP.</li><li>Deploy and support physical server hardware (Dell, HP, Lenovo, etc.).</li></ul><p><strong>Cloud Deployments & Backup Solutions:</strong></p><ul><li>Assist in planning and executing cloud/hybrid infrastructure projects (Azure, AWS, or private cloud).</li><li>Manage document and system backup solutions (e.g., Veeam, Commvault).</li><li>Perform routine backup testing and disaster recovery planning.</li></ul><p><strong>System Monitoring & Documentation:</strong></p><ul><li>Monitor performance, respond to system alerts, and patch systems to ensure uptime.</li><li>Document procedures, maintenance plans, and system changes</li></ul>
<p><strong>About the Role:</strong></p><p> We are seeking a <strong>Desktop Support Technician</strong> with 3+ years of hands-on IT support experience to join our team on a contract basis. This role is fully onsite in Houston and requires a strong background in supporting Microsoft 365, Intune, and end-user hardware and peripherals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide onsite technical support for desktops, laptops, printers, mobile devices, and other peripherals.</li><li>Troubleshoot and resolve issues related to Microsoft 365 applications and services (Outlook, Teams, SharePoint, OneDrive, etc.).</li><li>Support and manage endpoints through Intune, including device enrollment, configuration, and compliance policies.</li><li>Maintain and upgrade end-user hardware, ensuring minimal downtime and optimal performance.</li><li>Document issues, solutions, and user support requests in ticketing systems.</li><li>Collaborate with IT team members to escalate and resolve complex issues.</li></ul>
<p>Our client is searching for a Systems Administrator to spearhead the management of Active Directory, Office 365 environments, and Windows server infrastructure. This dynamic role is ideal for an experienced IT professional who thrives in server and cloud-based infrastructure environments. Your expertise in managing hybrid infrastructures, administering Office 365, and implementing server virtualization technologies will be vital for securing operations and enabling organizational success.</p><p><br></p><p>You will be directly responsible for administering Active Directory, designing and managing internal and customer-facing server environments, enhancing cybersecurity measures, and supporting cloud-based tools like Office 365 and virtualization technologies. The ideal candidate will demonstrate autonomy, adaptability, and strong collaboration skills while driving IT infrastructure management and security compliance standards.</p><p>This position offers opportunities to expand proficiency in system architecture, compliance standards such as NIST 800-171 and CMMC, and cutting-edge IT infrastructure solutions.</p><p><br></p><p>Apply today for immediate consideration!</p>
Responsibilities:<br>• Implement computer system requirements by defining and analyzing system problems, designing and testing standards and solutions.<br>• Ensures operation by training client personnel and providing support.<br>• Maintaining and upgrading existing systems as required.<br>• Accept responsibility and ownership for all assigned tickets from creation to resolution, or to the point of escalation.<br>• Analyze ticket trends and incidents to identify potential problems or outages – and communicate to management in a timely manner.<br>• Maintain an up-to-date inventory of all IT assets.<br>• Manage user and computer accounts in Active Directory Users and computer or Entra ID.<br>• Creating system guidelines and documentation for the organization.<br>• Administer and provide technical support in Microsoft 365 and Azure tenant.<br>• Maintain Physical security systems.<br>• Maintain and troubleshoot enterprise printing platform.<br>• Participating in an on-call rotation, providing support outside of regular working hours as required<br>• This position may require travel to various offices within the US (10%).<br>Requirements<br>Expectations<br>• Excellent analytical, problem solving and communication skills.<br>• Customer service-oriented – with the ability to work with end-users of all technical literacy.<br>• Ability to work with minimal supervision and demonstrate appropriate initiative when making decisions.<br>• Accuracy and the ability to handle a high-volume of work efficiently are essential.<br>• High-level written and verbal proficiency in English.<br>Qualifications:<br>• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related discipline; or equivalent experience.<br>• Windows Server 2016-2022<br>• Extensive experience managing Active Directory UC and GPO<br>• Experience managing Microsoft 365 tenants.<br>• Basic understanding of ITSM principles – including business expectations and communication.<br>• Minimum of three years’ experience working within a support position in the IT field, with advanced end-user troubleshooting experience.<br>• A+ and Net+ required. Security+ desired
<p>We’re seeking a detail-oriented and motivated <strong>Staff Accountant</strong> with hands-on experience in Microsoft Dynamics 365 (D365) to join our <strong>Full-Time Engagement Professionals (FTEP)</strong> team. As part of Robert Half's industry-leading FTEP program, you'll serve as a key resource for our clients while enjoying the stability and support of full-time employment with Robert Half. This unique opportunity allows you to deliver value to dynamic client projects while expanding your professional expertise across diverse industries.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>General Accounting Duties:</strong> Manage general ledger (GL) reconciliations, journal entries, and month-end close processes to ensure accurate financial reporting.</li><li><strong>Financial Reporting:</strong> Prepare, review, and analyze financial statements in compliance with GAAP.</li><li><strong>Accounts Payable and Receivable (AP/AR):</strong> Oversee processing of invoices, payment reconciliations, collections, and cash application.</li><li><strong>Microsoft Dynamics 365 (D365):</strong> Utilize your D365 expertise to manage accounting workflows, generate reports, and troubleshoot system-related issues.</li><li><strong>Controls and Compliance:</strong> Assist clients in maintaining internal controls and adhering to financial policies.</li><li><strong>Collaboration with Clients:</strong> Partner with client stakeholders to address operational needs, resolve accounting discrepancies, and optimize processes.</li><li><strong>Process Improvement:</strong> Identify opportunities to streamline accounting operations, particularly with D365 functionality, and recommend best practices.</li></ul><p><br></p>
We are looking for a skilled Systems Security Administrator to join our team in Chicago, Illinois. In this long-term contract role, you will play a pivotal part in designing and managing secure systems, ensuring seamless operations and effective collaboration across multiple tools and platforms. This position offers an exciting opportunity to work on innovative projects and contribute to the modernization of identity and access management systems.<br><br>Responsibilities:<br>• Design and implement a new Microsoft 365 environment, encompassing Entra ID, Intune, and associated services.<br>• Lead the migration of Active Directory to Entra ID, enabling streamlined identity and access management.<br>• Develop and manage automated workflows for user lifecycle processes, including onboarding and offboarding, in partnership with HR and security teams.<br>• Administer and oversee Microsoft 365 services such as Teams, SharePoint, Exchange, and Copilot integrations.<br>• Troubleshoot and resolve escalated service desk tickets related to Microsoft 365 systems.<br>• Coordinate and execute the transition from Slack to Teams.<br>• Collaborate with teams across Security, Infrastructure, and Data Science to align goals and drive innovation.
<p>We are looking for a highly skilled IT Security Specialist with extensive expertise in Microsoft 365 security tools and technologies to join our team in Rolling Meadows, IL. In this long-term contract role, you will play a key part in implementing and managing security remediation strategies to protect enterprise systems and ensure compliance with industry standards. If you have hands-on experience with advanced security solutions and a proactive approach to addressing vulnerabilities, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Implement and optimize security measures using Microsoft Defender, Sentinel, and Intune to safeguard workstations, virtual desktop infrastructures (VDIs), and servers.</p><p>• Develop and enforce conditional access policies and identity management frameworks through Entra and Azure Active Directory.</p><p>• Conduct detailed security and compliance assessments, interpret findings, and evaluate the effectiveness of implemented controls.</p><p>• Collaborate with IT leaders, application managers, and technical teams to define and prioritize security remediation tasks that align with organizational objectives.</p><p>• Monitor and document remediation processes to ensure thorough completion and accountability for audits and compliance reviews.</p><p>• Apply industry best practices to enhance endpoint protection, local administration security, and system hardening using Microsoft 365 tools.</p><p>• Stay informed about emerging threats, advancements in Microsoft 365 technologies, and updates to security frameworks.</p><p>• Lead efforts to track and analyze incidents, ensuring swift responses and preventive measures are in place.</p><p>• Provide ongoing recommendations for improving the organization’s security posture based on evolving risks and technologies.</p>
<p><strong><u>Business Analyst, Dynamics 365 CRM</u></strong></p><p><strong>Location:</strong> Hybrid (3 days onsite in Woodland Hills, CA)</p><p><strong>Salary Range:</strong> $120K – $160K + Comprehensive Benefits</p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced <strong>Senior CRM Business Analyst</strong> to join our Business Solutions team. This role will focus on leveraging <strong>Microsoft Dynamics 365 CRM</strong> to deliver impactful, scalable solutions that optimize both user experience and business value. You will work closely with cross-functional teams across Sales, Marketing, Operations, and other departments to define requirements, design customized solutions, and manage the development lifecycle.</p><p>We are looking for someone who is a <strong>strategic problem-solver with hands-on technical expertise</strong>. This is a hybrid position that blends business analysis responsibilities with technical configuration and administration to ensure solutions are both efficient and user-centered.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, configure, and optimize <strong>Microsoft Dynamics 365 CRM</strong> solutions tailored to business goals.</li><li>Collaborate with cross-departmental stakeholders to translate business needs into clear technical requirements and acceptance criteria.</li><li>Write and manage detailed business and functional specifications to guide development and testing teams.</li><li>Configure Dynamics 365 CRM components, including workflows, entities, forms, dashboards, and business rules.</li><li>Utilize <strong>SQL</strong> and tools like <strong>Power BI</strong> for advanced data analysis and performance reporting.</li><li>Act as the primary liaison between stakeholders and technical teams to ensure seamless communication and delivery.</li><li>Support Agile project lifecycles, including requirements gathering, testing, and solution implementation.</li><li>Lead workshops, provide project updates, and ensure smooth knowledge transfer across teams.</li><li>Mentor junior analysts and facilitate knowledge sharing within the team.</li></ul>
We are looking for a dynamic Support Project Manager/Lead to join our team in Tulsa, Oklahoma. This Contract-to-Permanent position is ideal for a driven individual who thrives in fast-paced environments and is ready to adapt to shifting priorities. The role blends project management expertise with technical understanding, ensuring efficient communication between vendors and onsite technical teams.<br><br>Responsibilities:<br>• Manage projects across multiple company locations, ensuring smooth communication and collaboration between vendors and onsite technical teams.<br>• Oversee project timelines and deliverables using Agile methodology to maintain efficiency and adaptability.<br>• Coordinate technical support operations, including system transitions from Trimble to Spectrum.<br>• Facilitate planning and execution of activities in Microsoft 365 systems, ensuring alignment with business objectives.<br>• Act as a liaison between technical teams and stakeholders, providing insight and guidance on Active Directory and related technical aspects.<br>• Support integration processes across multiple organizations, ensuring seamless operations.<br>• Adapt quickly to changing priorities and maintain a proactive approach to problem-solving.<br>• Plan and execute travel arrangements for site visits, when necessary, with advanced notice.<br>• Foster a collaborative and invested team culture, encouraging active engagement and flexibility.<br>• Ensure project management practices align with organizational goals and industry standards.
<p><strong>About the Role:</strong></p><p>We’re proactively sourcing IT Support Specialists for upcoming contract and contract-to-hire roles. These positions support enterprise IT environments with system access requests, user administration, and software support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide Tier 1–2 support for internal users</li><li>Manage Active Directory accounts and group policies</li><li>Troubleshoot Microsoft 365, VPN, and printer issues</li><li>Support ticket tracking and documentation</li></ul>
<p>New PERMANENT FTE position with IMMEDIATE BENEFITS with a Growing Company !! </p><p>IT Desktop & Help Desk Support Specialist – Direct Hire Opportunity</p><p>Location: Hybrid ONSITE in Ames, Iowa </p><p>Compensation: Up to $55,000 base annual salary + excellent benefits package</p><p>Desktop Support / IT Support / Help Desk </p><p>This hybrid role offers a balance of technical challenge, mentorship-driven leadership, and career-building experiences. As part of the team, you’ll work with enterprise-level systems—including Microsoft 365, networking infrastructure, ERP platforms, and cloud technologies—while building a foundation for technical growth! </p><p>Why This Opportunity Stands Out:</p><p>• Mentorship-Focused Management: Be guided by a manager renowned for cultivating talent and helping team members advance into senior positions.</p><p>• Skill Development: Gain exposure to cutting-edge technologies, advance your technical expertise, and take on increasing responsibilities as you grow.</p><p>• Flexible Hybrid Work Model: Enjoy a combination of in-office collaboration and remote work options for a balanced work setting.</p><p>Key Responsibilities:</p><p>• Operate as the first point of contact for technical support related to Windows platforms, Microsoft 365, networking infrastructure, and ERP systems.</p><p>• Manage and triage incoming IT support tickets while providing Tier 1 assistance.</p><p>• Assist with account management, password resets, multi-factor authentication (MFA) setups, and user access requests.</p><p>• Deploy and configure workstations, peripherals, and audio/visual equipment.</p><p>• Provide support for ERP system access and address printing-related issues.</p><p>• Maintain IT documentation, SOPs, and create a searchable knowledge base.</p><p>• Track inventory of IT assets and coordinate vendor repairs as needed.</p><p>What You’ll Bring to the Role:</p><p>• 1–2 years of experience in IT Technical Support & help desk, desktop support, or related IT roles</p><p>• Certifications are a HUGE plus! </p><p>• “Hit the ground running” working knowledge of Microsoft 365, Windows 10/11, Azure AD/Entra ID, and basic networking concepts (TCP/IP, DNS, DHCP, VPN).</p><p>• Strong communication skills with an IT support, customer-centric approach.</p><p>Bonus Points:</p><p>• An associate degree in Information Technology or a related field.</p><p>• Familiarity with Intune, Azure, Windows Server, or ERP platforms.</p><p>• Certifications such as CompTIA A+, Network+, or Microsoft Fundamentals.</p><p>To Apply Direct to me </p><p>If you are eager to discuss this permanent position, please send a message to Carrie Danger on LinkedIn or email your resume directly. You can also contact Carrie via Office # at 515-259-6876 or mobile # at 515-991-0863. Alternatively, take advantage of the one-click application feature on our Robert Half website. Please note: No third-party inquiries or C2C candidates will be considered for this role, and our client cannot provide sponsorship – MUST HAVE EAD, Green Card, or US Citizen Status / No OPT or H1b.</p>
<p>We are looking for a skilled Desktop Support Analyst to join our client's team in Las Vegas, Nevada. This is a long-term contract to hire opportunity within the healthcare industry, offering the chance to work in a dynamic environment supporting critical IT operations. The ideal candidate will play a key role in ensuring seamless desktop operations and user support during system transitions and upgrades.</p><p><br></p><p>Responsibilities:</p><p>• Deploy and configure desktops and laptops using Altiris imaging tools.</p><p>• Install, update, and troubleshoot applications within Windows 10/11 environments.</p><p>• Provide support for Microsoft 365 applications including Outlook, Teams, and OneDrive.</p><p>• Deliver technical assistance during healthcare system conversion and rollout phases.</p><p>• Implement and manage device patching and updates to ensure system security.</p><p>• Handle Single Sign-On provisioning and user access management.</p><p>• Collaborate with clinical and operational staff to resolve IT issues promptly.</p><p>• Maintain detailed documentation of incidents, resolutions, and system deployments.</p>
<p>We are looking for a skilled IT Support Analyst to join our team in Brunswick, Georgia. In this position, you will play a pivotal role in ensuring seamless technical operations, providing support for various systems including Windows OS, macOS, Microsoft 365, and Active Directory. If you thrive in a fast-paced environment and enjoy solving technical challenges while delivering exceptional customer service, this role is for you.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve technical issues related to Windows OS and macOS systems.</p><p>• Provide support and administration for Microsoft 365 tools such as Outlook, Teams, SharePoint, and OneDrive.</p><p>• Manage user accounts, permissions, and group policies using Active Directory.</p><p>• Install, configure, and maintain desktop hardware, software, and peripheral devices.</p><p>• Record and document support activities, solutions, and processes within the ticketing system.</p><p>• Escalate complex technical issues to senior IT team members when necessary.</p><p>• Offer guidance and training to users on best practices and self-service tools.</p><p>• Ensure customer satisfaction through prompt and effective technical support.</p><p>• Collaborate with cross-functional teams to improve IT operations and service delivery.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Wayne, Pennsylvania. This Contract-to-Permanent position offers an excellent opportunity to provide technical expertise and support for end-users while ensuring smooth IT operations. The role involves hands-on troubleshooting, system management, and assisting with hardware and software setups.<br><br>Responsibilities:<br>• Deliver Level 1 and Level 2 technical support for end-users, including resolving password issues, configuring devices, and troubleshooting Office 365 and Microsoft Entra ID.<br>• Manage endpoints using tools like Intune and Jamf, ensuring proper patching and maintenance for Windows and Mac systems.<br>• Provide application support for Microsoft 365 products such as Exchange, SharePoint, and Teams, as well as Jira and Confluence.<br>• Diagnose and resolve basic network issues, including Wi-Fi connectivity, cabling, and printer or network device accessibility.<br>• Set up and maintain audiovisual equipment, including meeting room panels and other related devices.<br>• Facilitate on-site onboarding processes, including workstation setup, account creation, and IT orientation for new hires.<br>• Handle provisioning and distribution of small hardware items like keyboards, mice, docking stations, and headsets.<br>• Document incidents, changes, and escalations thoroughly to ensure proper tracking and resolution.
<p>We are looking for a skilled M365 Integration Consultant to join our team on a long-term contract basis in Cincinnati, Ohio. This role requires expertise in system analysis and integration, with a focus on Microsoft technologies. The ideal candidate will play a key role in streamlining processes and ensuring seamless functionality across platforms.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and document business requirements to support system integration efforts.</p><p>• Manage and maintain Active Directory environments to ensure security and optimal performance.</p><p>• Collaborate with stakeholders to design and implement solutions aligned with organizational needs.</p><p>• Perform detailed system analysis to identify areas for improvement and recommend enhancements.</p><p>• Work with Microsoft SQL Server to configure, optimize, and troubleshoot database systems.</p><p>• Support integration initiatives involving Microsoft technologies and IBM systems.</p><p>• Develop technical documentation and workflows to ensure clear communication and understanding.</p><p>• Conduct testing and validation to confirm successful implementation of system changes.</p><p>• Provide technical support and guidance to teams during integration and troubleshooting activities.</p><p>• Monitor system performance and proactively address issues to maintain stability.</p>
<p>Robert Half is currently partnering with a leading Boston Managed Service Provider (MSP) that caters to top-tier financial services firms and law firms, providing white-glove IT services. To further bolster their exceptional service delivery, the firm seeks an experienced Service Desk Engineer. In this position, you will be responsible for providing Tier III level remote and desk-side "white glove" support, ensuring effective resolution of backend system tickets and successful performance of infrastructure and server maintenance. You will liaise with clients, improving their technical systems and ensuring their complete satisfaction. Candidates need experience working at an MSP with a proven track record of responding to a high-volume of tickets.</p><p>Responsibilities:</p><ol><li>Respond to and resolve backend system tickets including but not limited to physical disk status, event log errors, virtual disk space, DHCP/DNS management.</li><li>Perform infrastructure/server maintenance tasks including firewall firmware updates, switch updates, Dell Lifecycle, ESXi upgrades, and server patching.</li><li>Provide seamless support for Microsoft 365, Windows Server, Virtualization/ESXi, Backup systems, Antivirus/MDR Systems, Multi-Factor Authentication, E-mail Security Services, and PSAs such as Autotask or Connectwise.</li><li>Familiarize with Azure AD, Zerto/Veeam/Disaster Recovery, small business integrations, M365 Backup Systems, Microsoft MFA, DUO, Mimecast, SOPHOS, Threatlocker, and Datto RMM/LogMeIn.</li><li>Use relevant programming languages for automation scripting tasks, manage VoIP systems, and gain experience with industry-specific applications in law, architecture, and finance.</li></ol><p><br></p>
