We are looking for an experienced Project Manager to oversee complex initiatives and drive their successful completion in a dynamic service-oriented environment. Based in Westlake, Ohio, this role requires a proactive leader who excels in client relations, strategic planning, and team collaboration. The ideal candidate will bring industry expertise, exceptional organization skills, and a solution-driven mindset to every aspect of project management.<br><br>Responsibilities:<br>• Plan, execute, and oversee complex projects while ensuring alignment with client objectives and organizational goals.<br>• Manage client relationships effectively, addressing issues and fostering strong partnerships.<br>• Lead project teams to meet deadlines and deliver high-quality outcomes, balancing competing priorities.<br>• Develop and implement strategic plans, including process improvements and scope management.<br>• Provide training and education to clients, ensuring smooth adoption of project deliverables.<br>• Resolve conflicts and navigate challenges with resource planning and utilization.<br>• Maintain detailed documentation and follow-up processes to ensure project transparency and accountability.<br>• Apply critical thinking and problem-solving skills to identify and address project risks.<br>• Collaborate with stakeholders at all levels to ensure effective communication and alignment.<br>• Utilize tools such as Agile Scrum methodologies and Atlassian Jira for project tracking and optimization.

• At least 2 years of experience as a Project Manager, managing complex client-focused projects.<br>• Previous exposure to Healthcare, Property & Casualty, or Pharmacy Benefit Management insurance industries.<br>• Strong organizational skills with demonstrated ability to manage dynamic schedules and competing priorities.<br>• Proven expertise in strategic planning, process improvement, conflict resolution, and change management.<br>• Excellent verbal and written communication skills with high attention to detail.<br>• Ability to build and maintain effective relationships with clients and stakeholders.<br>• Familiarity with Agile Scrum methodologies and tools like Atlassian Jira.<br>• Certification or relevant educational background in project management is highly desirable.

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