<p>Job Title: Technical IT Trainer / Instructional Designer</p><p>Location: Onsite, Washington, DC (with travel to public housing communities)</p><p><br></p><p>Overview:</p><p>We are seeking an experienced and versatile Technical IT Trainer to support the IT training and organizational development needs of a large public sector organization in Washington, DC. This role requires someone who can deliver engaging training across multiple formats—classroom, virtual, and eLearning—while tailoring content to staff at all levels. The trainer will initially focus on IT systems and the rollout of Yardi Rent Café, then expand into broader learning initiatives including onboarding, customer service, and workplace development programs.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Design, develop, and deliver training programs for IT systems (Yardi Rent Café, Microsoft 365, enterprise applications, Aspire, Adobe, and GovDelivery).</p><p><br></p><p>Provide instructor-led training (classroom and virtual), 1:1 coaching, side-by-side support, and eLearning modules.</p><p><br></p><p>Create eLearning courses and digital training materials that support orientation, onboarding, and professional development initiatives.</p><p><br></p><p>Conduct training on both technical skills (software systems, O365) and workplace topics (civility, communication, customer service).</p><p><br></p><p>Travel to public housing communities across DC to deliver onsite training and support.</p><p><br></p><p>Translate complex technical processes into clear, practical instruction tailored for non-technical staff.</p><p><br></p><p>Develop training resources, guides, and documentation to ensure consistent knowledge transfer.</p><p><br></p><p>Partner with IT, HR, and Training & Development departments to align training programs with organizational goals.</p><p><br></p><p><br></p>

<p>Qualifications:</p><p><br></p><p>Proven experience as a technical trainer or instructional designer, with strong emphasis on software and technology training.</p><p><br></p><p>Demonstrated ability to develop and deliver both technical and soft skills training programs.</p><p><br></p><p>Hands-on experience with training tools and platforms such as Aspire, Yardi, GovDelivery, Adobe, and Microsoft 365.</p><p><br></p><p>Strong communication and facilitation skills, with the ability to engage diverse audiences.</p><p><br></p><p>Experience creating eLearning courses and digital learning content.</p><p><br></p><p>Ability to travel frequently within Washington, DC.</p>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>