<p>We are currently seeking a dedicated and experienced Customer Service Representative based in Blaine, Minnesota, United States. This role provides an opportunity to join our team in a dynamic and fast-paced environment. The primary function of this role is to manage a wide variety of customer inquiries, disputes, and complaints while acting as a liaison within the organization to ensure we exceed customer expectations.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Process and manage a diverse range of customer inquiries related to transactions, products, and services</p><p>• Handle disputes and customer complaint resolution effectively and professionally</p><p>• Coordinate with various internal departments such as engineering, procurement, production, quality, sales, and shipping to ensure timely delivery of products</p><p>• Serve as a liaison for technical support and provide basic technical assistance pertaining to products and services</p><p>• Receive order information via various means such as phone, web portals, email, regional sales, and enter required information into the operating system</p><p>• Follow up as needed to clarify order information, pricing, and shipping methods</p><p>• Manage documentations efficiently</p><p>• Use Microsoft Office Suite (Word, Excel, Outlook) proficiently for various tasks</p><p>• Prioritize and multitask numerous daily activities effectively</p><p>• Display excellent interpersonal, verbal, and written communication skills</p><p>• Handle technical problems and offer solutions</p><p>•Spanish language skills as needed for customer service is a plus.</p>
We are looking for a dedicated Customer Service Representative with strong dispatching skills to join our team in Plymouth, Minnesota. In this role, you will focus on coordinating service calls, managing schedules, and ensuring smooth communication between customers and technicians. This is a long-term contract position offering an opportunity to work in a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Handle incoming customer calls, including urgent situations, follow-ups, and service inquiries.<br>• Schedule and coordinate service calls to ensure timely responses.<br>• Generate and manage dispatch tickets for service requests.<br>• Assign service technicians to specific calls and provide post-call debriefs.<br>• Update technician schedules and availability in the system.<br>• Maintain and organize the dispatch board to track daily activities.<br>• Anticipate and plan workloads to optimize team efficiency.<br>• Provide technicians with relevant information and support as needed.<br>• Monitor and update new and existing service tickets within the system.
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Eagan, Minnesota. In this role, you will play a key part in ensuring customer satisfaction by addressing inquiries, managing logistics, and providing efficient support. Your attention to detail and ability to multitask will support the smooth flow of operations, from coordinating shipments and receiving deliveries to maintaining accurate records and facilitating essential communications. This is an excellent opportunity to contribute to a fun and dynamic industry. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries via phone, email, or other communication channels.</p><p>• Coordinate and manage logistics to ensure timely service delivery, including accurately tracking and documenting the weight of all inbound and outbound trucks.</p><p>• Perform general office tasks, including data entry and document management.</p><p>• Maintain accurate records of customer interactions and follow-ups.</p><p>• Communicate effectively with internal teams to resolve customer issues.</p><p>• Provide clear and concise information about services to customers.</p><p>• Monitor service requests and escalate issues when necessary.</p><p>• Support team members with administrative tasks to enhance overall efficiency.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p>
<p>We are seeking a <strong>bilingual (Spanish/English), customer-focused Customer Service Representative</strong> to join our team in the St. Paul, Minnesota area. This role is ideal for an attentive professional who enjoys problem-solving, supporting customers, and working collaboratively across departments. This is a <strong>contract-to-permanent opportunity</strong> offering growth potential in a fast-paced, team-oriented environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond promptly and professionally to customer inquiries related to transactions, products, and services.</li><li>Resolve customer disputes and complaints with a focus on accuracy, professionalism, and customer satisfaction.</li><li>Communicate effectively in <strong>both Spanish and English</strong>, verbally and in writing.</li><li>Collaborate with internal teams including engineering, procurement, production, quality, sales, and shipping to ensure timely and accurate service.</li><li>Serve as a liaison for basic technical support, providing general guidance and escalating issues as appropriate.</li><li>Review, verify, and clarify order details, pricing, and shipping information to ensure accuracy.</li><li>Maintain organized and accurate documentation related to customer interactions and transactions.</li><li>Utilize Microsoft Office applications (Word, Excel, Outlook) to manage daily responsibilities.</li><li>Prioritize multiple tasks while meeting deadlines in a fast-paced environment.</li><li>Identify, troubleshoot, and assist with resolving customer issues as they arise.</li></ul><p><br></p>
<p>We are seeking a proactive and detail-oriented Customer Service Representative with technology support experience to join our team. You will provide top-tier customer service while assisting clients with basic technology issues and navigating digital platforms.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, or chat, delivering exceptional service and timely solutions.</li><li>Troubleshoot basic technology or system issues, guide users through CRM platforms, and escalate complex technical concerns as needed.</li><li>Support AI and automation initiatives and contribute to process improvements across customer service operations.</li><li>Maintain accurate and thorough documentation of customer interactions.</li><li>Collaborate with cross-functional teams to resolve issues and enhance the customer experience.</li></ul><p><br></p><p><br></p>
<p><strong>Overview:</strong></p><p>Our company is seeking a detail-oriented and proactive Medical Customer Service Representative / Coordinator to join our healthcare administration team. In this vital role, you will facilitate medical record retrieval by contacting provider offices, hospitals, and healthcare facilities on behalf of Medicare, Medicaid, and ACA. You’ll play a crucial part in ensuring records are retrieved efficiently and provider relationships are maintained with a high level of professionalism.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Make a minimum of 60 outbound calls daily to schedule medical record retrieval appointments.</li><li>Meet and exceed retrieval metrics and performance goals.</li><li>Professionally communicate with healthcare providers, hospitals, and facilities to coordinate retrieval efforts.</li><li>Accurately document all interactions and appointment details within internal systems.</li><li>Maintain and strengthen productive working relationships with provider offices.</li><li>Consistently achieve and uphold a quality standard of 90% or higher in all aspects of your work.</li></ul><p><br></p>
<p>Customer Service Specialist – Job Description</p><p>Essential Job Duties:</p><ul><li>Manage the end-to-end order life cycle using current enterprise resource planning (ERP) software.</li><li>Support sales and business development initiatives through accurate order, billing, and quoting processes.</li><li>Resolve billing issues and respond to customer inquiries in a timely manner.</li><li>Prepare and send quotes to customers and prospective clients.</li><li>Troubleshoot and resolve product or service concerns, expediting or escalating as needed to ensure prompt solutions.</li><li>Provide clear and accurate product or service information to existing and potential customers.</li><li>Maintain records of all customer interactions, process customer accounts, and update records as necessary.</li><li>Acquire and demonstrate a strong understanding of the company’s products and services.</li><li>Manage tasks related to price lists, credits, debits, and freight disputes.</li><li>Communicate effectively with internal teams—including sales, accounts receivable, production, quality, and shipping—to meet customer requirements and resolve complaints.</li><li>Notify customers proactively of any manufacturing delays affecting ship dates.</li></ul>
<p>Join our company as a Remote Spanish Bilingual Customer Service Representative, supporting customers in both English and Spanish across a variety of channels. We are seeking adaptable, detail-oriented professionals who excel in fast-paced, remote environments and are committed to delivering outstanding service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both Spanish and English</li><li>Resolve questions, concerns, and issues efficiently while maintaining a positive attitude</li><li>Document all customer interactions clearly and accurately</li><li>Collaborate with team members and other departments to ensure high customer satisfaction</li><li>Uphold company values, policies, and standards of service</li><li>Meet or exceed individual and team metrics for productivity and quality</li></ul>
<p>We are looking for a contract to to hire, dedicated and detail-oriented Member Services Representative to join our team in St. Paul, Minnesota. This role involves delivering excellent customer experiences in a fast-paced call center environment. As part of a long-term contract position, you will play a vital role in assisting customers and maintaining high service standards.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries efficiently and courteously, ensuring customer satisfaction.</p><p>• Provide accurate information about services and resolve issues in a timely manner.</p><p>• Utilize computer systems to document customer interactions and update records.</p><p>• Maintain high typing accuracy to meet operational requirements.</p><p>• Collaborate with team members to improve service delivery and share best practices.</p><p>• Adapt to a fast-paced work environment while managing multiple tasks simultaneously.</p><p>• Uphold company policies and procedures in all customer interactions.</p><p>• Assist with escalated concerns, ensuring proper resolution and follow-up.</p><p>• Monitor and report customer feedback to help identify areas for improvement.</p>
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
<p><strong>Join an industry leader!</strong> Our manufacturing client is seeking a highly skilled <strong>Litigation Paralegal</strong> to transition to an exciting <strong>in-house role</strong>. You will be a crucial part of the legal team, managing complex matters and contributing directly to business success.</p><p><br></p><p>Responsibilities:</p><p>• Manage claims and lawsuits related to specific business units or product lines, gaining expertise in particular areas.</p><p>• Collaborate with internal teams to gather necessary information and provide updates on litigation progress.</p><p>• Partner with insurance providers and adjustors to address claims effectively.</p><p>• Collect, analyze, and organize internal and external documents required for legal proceedings.</p><p>• Coordinate with outside counsel, witnesses, and experts while aligning with the Legal Manager and Assistant General Counsel.</p><p>• Negotiate settlements and prepare relevant documentation, such as response letters, agreements, and releases.</p><p>• Draft responses to inquiries from federal, state, and local agencies.</p><p>• Assist with various legal projects based on the department's needs.</p><p>• Maintain meticulous records and ensure compliance with legal standards.</p><p>• Support the litigation team in trial preparation and case management activities.</p>
We are looking for a highly motivated and independent Customer Support Specialist to join our team in Blaine, Minnesota. This long-term contract position requires a proactive and detail-oriented individual capable of managing high volumes of customer inquiries, scheduling installations efficiently, and maintaining organized workflows. The ideal candidate will possess strong administrative skills and a commitment to delivering exceptional customer service.<br><br>Responsibilities:<br>• Schedule installation appointments to ensure timely and efficient project completion.<br>• Monitor and manage pending installations, verifying product delivery and labor readiness.<br>• Oversee the installation pipeline, updating and closing jobs daily to maintain accuracy.<br>• Prepare installation crews by organizing all necessary paperwork and ensuring readiness for scheduled tasks.<br>• Assign installation crews to projects based on their relevant experience and expertise.<br>• Maintain inventory records and provide timely updates on product arrivals to stakeholders.<br>• Address and resolve customer concerns to uphold high satisfaction levels.<br>• Process payments and manage funding for completed jobs in compliance with company standards.<br>• Utilize industry-specific software, including Microsoft Dynamics CRM, to manage operations and data effectively.<br>• Perform additional administrative duties as required to support team goals.
<p>We are looking for a detail-oriented Sales Support team member to join our client in the south metro, Minnesota area. In this long-term contract position, you will play a vital role in assisting the sales team by managing administrative tasks, maintaining customer relationships, and ensuring seamless sales operations. This role offers an excellent opportunity to contribute to the success of a dynamic and collaborative environment. Responsibilities:</p><ul><li>Provide post-sales support to ensure customer satisfaction and resolve issues promptly.</li><li>Assist with inbound and outbound sales activities, including responding to inquiries and reaching out to potential clients.</li><li>Prepare accurate and timely quotes for customers based on their specific requirements.</li><li>Manage order entry processes and ensure all records are updated and maintained accurately.</li><li>Collaborate with the sales team to support operations and projects.</li><li>Utilize Microsoft Word, Excel, and Outlook to create reports, manage schedules, and communicate effectively.</li><li>Monitor and maintain the organization of sales-related documentation and infrastructure.</li><li>Identify opportunities to enhance customer experience and drive sales efficiency.</li><li>Contribute to the continuous improvement of sales procedures and processes.</li><li>Support the team in navigating and leveraging data center environments effectively.</li></ul>
We are looking for an Accounts Receivable Representative to join our team in Minneapolis, Minnesota. In this role, you will handle a variety of financial tasks, including managing invoices, processing payments, and addressing customer inquiries. This is a long-term contract position offering an excellent opportunity to develop your accounting expertise.<br><br>Responsibilities:<br>• Manage customer accounts by processing payments and resolving discrepancies efficiently.<br>• Address inbound calls and provide attentive assistance to customer inquiries.<br>• Generate and review invoices to ensure accuracy and proper documentation.<br>• Utilize Microsoft Office Suite and accounting software to maintain financial records.<br>• Collaborate with clients to resolve overdrafts and payment issues.<br>• Monitor accounts receivable balances and ensure timely collections.<br>• Communicate effectively with internal and external stakeholders to address concerns.<br>• Perform check processing and reconcile transactions to maintain accurate accounts.<br>• Assist in improving processes related to accounts receivable functions.<br>• Maintain a meticulous approach while handling sensitive financial information.
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
<p>We are looking for a Front Desk Coordinator to join our client in the south metro, Minnesota metro. In this role, you will serve as the first point of contact for clients and visitors, providing exceptional customer service while ensuring smooth front desk operations. This is a long-term contract position, offering the opportunity to contribute to a dynamic and detail-oriented environment. Responsibilities:</p><ul><li>Greet and assist visitors and clients in a detail-oriented and welcoming manner.</li><li>Handle incoming calls using a multi-line phone system and direct them appropriately.</li><li>Manage scheduling and appointment coordination with accuracy and efficiency.</li><li>Maintain organized records and files to ensure easy access to important documents.</li><li>Perform data entry tasks with attention to detail and accuracy.</li><li>Provide administrative support to the team, including document preparation and correspondence.</li><li>Ensure the front desk area remains tidy and presentable at all times.</li><li>Address client inquiries and resolve issues promptly and effectively.</li><li>Collaborate with team members to support overall office operations.</li></ul>
<p>We are looking for a detail-oriented and approachable 2ND SHIFT (3pm-pm) Receptionist to join our team at a non-profit organization in Minneapolis, Minnesota. This long-term contract position involves creating a welcoming environment for students and visitors while delivering exceptional customer service. If you thrive in a front-facing role and enjoy connecting with people, this opportunity is ideal for you.</p><p><br></p><p>Responsibilities:</p><p>• Greet students and visitors warmly, ensuring they feel welcomed upon arrival.</p><p>• Provide accurate information about room locations, including performance halls, classrooms, restrooms, and studios.</p><p>• Handle incoming calls efficiently, using a multi-line phone system to address inquiries.</p><p>• Offer assistance to guests with questions or concerns in a courteous and detail-oriented manner.</p><p>• Use Microsoft Suite and Teams to manage administrative tasks and communications.</p><p>• Maintain a tidy and organized reception area to uphold a detail-oriented image.</p><p>• Collaborate with team members to ensure seamless daily operations.</p><p>• Represent the organization positively by being friendly, approachable, and attentive.</p><p>• Assist with scheduling and room reservations when needed.</p><p>• Uphold confidentiality and integrity in all interactions.</p>
<p>We’re seeking a dynamic Director of Legal Support Services to lead and elevate the operational backbone of a growing law firm. This strategic leader will oversee managers responsible for Legal Administrative Assistants, Paralegals, Office Leaders, and Work Product Support teams—ensuring exceptional client service, operational efficiency, and high-quality work product across multiple offices.</p><p><br></p><p>This is a high-impact role reporting to the Chief HR Officer and partnering closely with senior leadership. If you thrive on building strong teams, driving process improvements, and shaping the future of legal support services, this opportunity is for you.</p><p><br></p><p>What You’ll Do</p><ul><li>Lead & Inspire: Provide strategic direction and day-to-day guidance to managers across diverse legal support functions.</li><li>Drive Excellence: Establish performance standards and foster a client-centric culture.</li><li>Shape Strategy: Develop and execute goals aligned with firm-wide objectives, including talent strategy and operational efficiency.</li><li>Champion Innovation: Implement technology solutions and process improvements to enhance workflows and scalability.</li><li>Develop Talent: Recruit, coach, and retain top-tier leaders while building career progression frameworks.</li></ul><p><br></p><p><br></p>
<p>We currently have a contract opening for an intelligent, highly-skilled Receptionist in a growing company. This established and recognized company offers a hands-on work environment with fulfilling challenges. Are you a skilled professional who can balance multiple tasks at the same time? Then this Receptionist position is the role for you. Major responsibilities:</p><ul><li>Oversee various office files and provide general office filing support</li><li>Catalog, review, and dole out incoming mail according to specified procedures</li><li>Put in orders for office and kitchen supplies</li><li>Route all incoming phone calls to the appropriate individuals</li><li>Perpetuate a number of different office filing processes and offer general office filing support</li><li>Create a welcoming environment for visitors</li><li>Aid other administrative staff with support overflow work, including word processing, data entry and Internet research tasks</li></ul>
<p>We are looking for a dedicated Contract Administrator to join our client's team in Ramsey, Minnesota. In this long-term contract position, you will oversee and manage the entire lifecycle of contracts, ensuring accuracy and compliance while collaborating with multiple departments. This role requires someone with strong attention to detail who thrives in a dynamic environment and is capable of driving process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Manage the complete lifecycle of contracts, including creation, execution, and renewal, ensuring all documentation meets company standards.</p><p>• Utilize specialized tools such as Service Cloud to track and resolve contract-related inquiries efficiently.</p><p>• Collaborate with cross-functional teams, including Pricing, IT, and Customer Service, to streamline contract administration processes.</p><p>• Act as a subject matter expert for internal systems, providing insights and guidance on contract changes and implementation.</p><p>• Identify areas for process improvement and develop solutions to enhance contract management efficiency.</p><p>• Maintain updated tracking systems to ensure accurate record-keeping and reporting of contract statuses.</p><p>• Provide training and support to team members, assisting with onboarding and ensuring understanding of contract procedures.</p><p>• Ensure compliance with company policies and procedures throughout contract administration.</p><p>• Respond to stakeholder inquiries in a timely and thorough manner, delivering excellent customer service.</p><p>• Participate in team meetings to share feedback and contribute to continuous improvement initiatives.</p>
<p><strong>Position Summary</strong></p><p>The Collections/Cash Applications Administrator is responsible for managing the accurate and timely application of payments, resolving payment discrepancies, and overseeing collection activities to ensure optimal cash flow. This role plays a critical part in maintaining the financial health of the organization by ensuring patient accounts and insurance payments are processed efficiently and in compliance with healthcare regulations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Cash Applications:</strong></li><li>Accurately post patient and insurance payments to the appropriate accounts in the billing system.</li><li>Reconcile daily deposits and electronic remittance advice (ERA) with bank statements.</li><li>Research and resolve unapplied or misapplied payments promptly.</li><li><strong>Collections:</strong></li><li>Monitor aging reports and follow up on outstanding balances with patients and insurance carriers.</li><li>Initiate collection calls, send statements, and manage payment plans in accordance with company policies.</li><li>Escalate delinquent accounts for further action or third-party collections when necessary.</li><li><strong>Dispute Resolution:</strong></li><li>Investigate and resolve payment discrepancies, denials, and underpayments.</li><li>Collaborate with billing and coding teams to correct claim errors and resubmit as needed.</li><li><strong>Compliance & Reporting:</strong></li><li>Ensure adherence to HIPAA and healthcare compliance standards.</li><li>Prepare and maintain accurate reports on cash posting, collections activity, and account status for management review.</li><li><strong>Customer Service:</strong></li><li>Provide professional and empathetic communication with patients regarding account balances and payment options.</li><li>Respond to inquiries from insurance companies and internal departments promptly.</li></ul><p><br></p>
<p>We are looking for an experienced Billing Representative to join a remote team. In this role, you will play a vital part in ensuring accurate and timely billing processes, contributing to the financial stability of the organization. This is a short-term contract position offering the opportunity to collaborate with a diverse team while advancing your career in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><ul><li>Prepare, review, submit, and resubmit professional and facility claims to Medicare, Medicare Advantage (Managed Care), Medicaid, Medicaid Managed Care, and other commercial and third-party payers in accordance with payer-specific billing guidelines.</li><li>Analyze claim denials, rejections, and underpayments; identify errors; implement corrective actions; and route issues to appropriate internal departments to ensure timely and accurate resolution.</li><li>Perform root cause analysis of claim rejections and denials, track trends by payer, service line, and billed services, and provide feedback to support process improvement.</li><li>Collaborate with clinical, coding, registration, and other internal and external departments to validate demographic, insurance, authorization, and coding accuracy, including updates related to CPT, HCPCS, and ICD-10 changes.</li><li>Accurately document claim research, resolution actions, and follow-up steps within billing and account management systems.</li><li>Maintain strict compliance with hospital policies, federal and state regulations, payer requirements, and HIPAA privacy standards at all times.</li><li>Meet or exceed established productivity and performance metrics by effectively managing assigned work queues and daily workloads.</li><li>Meet or exceed quality standards by ensuring claims are submitted clean, accurate, and complete.</li><li>Respond promptly and professionally to billing-related inquiries and email requests to support timely account resolution.</li><li>Perform additional revenue cycle and billing-related duties as assigned.</li></ul>
We are looking for an experienced Chief Financial Officer (CFO) to lead and oversee financial and operational strategies for a growing organization. This long-term contract position is based in Minneapolis, Minnesota, and offers a unique opportunity to drive organizational alignment, optimize business processes, and strengthen financial systems. As a key member of the leadership team, the CFO will play a pivotal role in shaping the company’s future while ensuring efficient and scalable operations.<br><br>Responsibilities:<br>• Establish and lead the organization’s financial function, providing strategic guidance and operational management during a period of growth.<br>• Oversee back-office and corporate service departments, including Finance, HR, IT, and Legal, with a focus on enhancing Finance and HR efficiency.<br>• Implement frameworks such as the Entrepreneurial Operating System (EOS) to improve operational clarity and support scalable business initiatives.<br>• Develop strategies for financial systems architecture, including optimization of accounting systems like QuickBooks Online and advanced Excel-based cash flow forecasting.<br>• Identify and implement process improvements, introducing controls, automation, and streamlined procedures across business functions.<br>• Partner with executive leadership to refine the company’s vision and ensure the infrastructure supports long-term business objectives.<br>• Lead financial planning and budgeting processes, ensuring accurate projections and effective cost management.<br>• Support capital strategy development, debt management, and potential M& A activities to align with growth goals.<br>• Ensure compliance with financial regulations and audit practices while managing risk and statutory reporting.<br>• Drive organizational change by aligning leadership and fostering a culture of collaboration and accountability.
We are looking for a dynamic and results-oriented Business Development Officer to drive growth through strategic partnerships and innovative solutions. This role focuses on expanding business opportunities, fostering collaboration, and creating impactful strategies that support the organization's mission. The ideal candidate will excel in building relationships and leading initiatives that enhance community development and financial solutions.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities to support organizational growth and strategic objectives.<br>• Develop and maintain partnerships with key stakeholders, including community organizations, financial institutions, and investors.<br>• Lead initiatives to increase the flow of capital and resources, ensuring alignment with the organization's mission.<br>• Collaborate with internal teams to design and implement impactful programs and projects.<br>• Facilitate complex negotiations and agreements to secure funding and expand organizational reach.<br>• Conduct market research and analysis to identify trends and opportunities in community development finance.<br>• Create and execute strategies to enhance fundraising and grant-writing efforts.<br>• Represent the organization at industry events, conferences, and meetings to build visibility and connections.<br>• Manage multiple projects simultaneously, ensuring timely execution and measurable outcomes.<br>• Travel as needed to engage partners and support organizational goals.
<p>A global law firm in the Twin Cities seeks a <strong>detail-oriented Patent Agent</strong> with proven experience in patent prosecution. This position offers direct collaboration with inventors and attorneys on <strong>cutting-edge technologies</strong> to secure and protect valuable intellectual property. If you are passionate about innovation, this is an excellent opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with inventors and researchers to assess the patentability of innovative technologies.</p><p>• Draft, file, and prosecute patent applications with a focus on wireless technologies, artificial intelligence (AI), and processor and memory systems.</p><p>• Respond to United States Patent and Trademark Office (USPTO) actions effectively and in a timely manner.</p><p>• Maintain and manage patent portfolios for clients, ensuring alignment with their strategic objectives.</p><p>• Stay informed about advancements in 5G, Wi-Fi, and other wireless technologies, as well as AI and related fields.</p><p>• Provide expert guidance to clients regarding intellectual property strategies and best practices.</p><p>• Conduct in-depth research on prior art to support patent applications and strengthen intellectual property claims.</p><p>• Engage in client meetings to understand their needs and provide tailored solutions.</p><p>• Ensure compliance with legal and regulatory requirements throughout the patent prosecution process.</p>
