<p>We are looking for a dedicated Customer Service Representative to join our team in Springfield, Ohio. In this role, you will play a key part in providing exceptional support to customers by managing inquiries, processing orders, and maintaining effective communication. This is a long-term contract position offering the opportunity to work in a dynamic manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries promptly and professionally, ensuring their needs are met.</p><p>• Process customer orders accurately and efficiently, maintaining a high level of attention to detail.</p><p>• Manage a workflow for supplier approvals using online tools and ensure timely follow-ups.</p><p>• Coordinate uniform orders, including tracking shipments, resolving issues, and maintaining records.</p><p>• Communicate with suppliers and internal teams to address questions and provide updates on order statuses.</p><p>• Support vehicle fleet communications and assist drivers with their needs.</p><p>• Follow up on equipment rental invoices weekly to ensure timely processing and resolution.</p><p>• Maintain and update supplier agreements and related documentation.</p><p>• Provide clear communication to customers and suppliers, setting realistic expectations and deadlines.</p><p>• Handle multiple tasks efficiently while maintaining strong organizational skills.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>

• Proven experience in customer service, preferably in a call center or similar environment.<br>• Strong skills in order entry and managing inbound and outbound calls.<br>• Proficiency in using online tools and spreadsheets for tracking and workflow management.<br>• Excellent organizational and multitasking abilities.<br>• Ability to communicate effectively both internally and externally with suppliers and team members.<br>• Detail-oriented mindset with a focus on accuracy and meeting deadlines.<br>• Familiarity with supplier onboarding and uniform ordering processes is a plus.<br>• Strong problem-solving skills and the ability to escalate issues when necessary.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>