<p>We are working with a client in Little Elm that is hiring a Level II Desktop Analyst to join their team on a contract to permanent basis. This person will support users onsite and any remote employees that are escalated from the level 1 service desk. It requires the ability to go into a deeper level of troubleshooting on both software and hardware. </p><p><br></p><p><strong>POSITION: DESKTOP SUPPORT ANALYST LEVEL II</strong></p><p><strong>LOCATION: LITTLE ELM, TX ONSITE</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO HIRE</strong></p><p><strong>SALARY: $65 - $70K</strong></p><p><br></p><p><strong><u>Requirements</u></strong></p><p>• Install, configure, and ship new windows computers for employees </p><p>• Follow a build checklist to install and configure software on new computers </p><p>• Create users and manage account access </p><p>• Manage printers and assets, and participate in change management process </p><p>• Know Microsoft Azure fundamentals </p>
<p>We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Fort Worth, Texas. In this role, you will provide technical assistance and support across multiple sites, addressing IT-related issues and ensuring seamless operations. This position involves collaborating with onsite team members and occasionally traveling to other locations.</p><p><br></p><p><strong>Title: L1 Helpdesk </strong></p><p><strong>Location: Fort Worth, Tx </strong></p><p><strong>Duration: 2-3 months </strong></p><p><strong>Pay: $25-28 per hour </strong></p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to service desk tickets, resolving technical issues in a timely manner.</p><p>• Provide support for Google Workspace applications, assisting users with troubleshooting and functionality.</p><p>• Manage Active Directory tasks, including password resets and account maintenance.</p><p>• Diagnose and resolve network connectivity problems for end users.</p><p>• Offer remote desktop support to address software and hardware issues.</p><p>• Collaborate with team members to ensure consistent IT support across multiple locations.</p><p>• Maintain clear communication with employees regarding technical solutions and updates.</p><p>• Travel to satellite sites as needed, with mileage reimbursement provided.</p><p>• Document solutions and maintain accurate records within ServiceNow or other ticketing systems.</p><p>• Adhere to scheduled shifts and provide reliable support during operating hours.</p>
<p>We are looking for an experienced IT Support Technician to join our team in Haslet, Texas. This Contract to permanent position offers an exciting opportunity to contribute to the seamless functionality of our IT systems and support operations across multiple facilities. The ideal candidate will thrive in a dynamic environment, excel in resolving technical issues, and ensure a high level of professionalism in every interaction.</p><p><br></p><p><strong>Title: IT Support </strong></p><p><strong>Location: Haslet, Tx </strong></p><p><strong>Pay: 30-38 per hour </strong></p><p><strong>Duration: 12-24 Month Contract to hire </strong></p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve technical issues related to IT equipment, including hardware, software, and peripherals.</p><p>• Install, configure, and maintain system hardware and software, adhering to design specifications.</p><p>• Monitor system performance and conduct preventative maintenance to ensure optimal functionality.</p><p>• Collaborate with network engineers and external vendors to provide technical support for warehouse operations.</p><p>• Administer user access through Windows Active Directory, Office 365, InTune, and other relevant platforms.</p><p>• Manage technical relationships with external suppliers to ensure smooth operations.</p><p>• Track, manage, and resolve IT issues promptly using a ticketing system.</p><p>• Troubleshoot and resolve network, server, and application concerns to minimize downtime.</p><p>• Develop and refine standard procedures to enhance team efficiency and workflows.</p><p>• Provide on-site and remote support to customers across multiple locations, including lifting and moving equipment up to 50 pounds.</p>
<p><strong>***Need to be fluent in French and English*** No sponsorship</strong></p><p>We are looking for a skilled Help Desk Analyst to join our team in Carrollton, Texas. In this role, you will provide technical support for hardware and software systems, ensuring smooth operations across various devices and platforms. You will play an essential role in troubleshooting issues, maintaining systems, and delivering excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain laptops, desktops, and related hardware and software to ensure optimal performance.</p><p>• Configure and support mobile devices, ensuring seamless functionality and user satisfaction.</p><p>• Troubleshoot and resolve hardware and network connectivity issues, minimizing downtime.</p><p>• Manage user accounts and control access in compliance with company policies.</p><p>• Perform data migration and remove outdated equipment, ensuring secure transition to new systems.</p><p>• Analyze issue trends and implement preventive solutions to reduce recurring problems.</p><p>• Utilize ServiceNow to address incidents and fulfill service requests efficiently.</p><p>• Administer local printer setups and video conferencing solutions, ensuring reliable operations.</p><p>• Provide support for various projects as needed, contributing to team goals.</p><p>• Deliver exceptional customer service while maintaining attention to detail and organizational standards.</p><p><br></p><p><strong>***Need to be fluent in French and English***No sponsorship</strong></p>
<p>We are looking for a skilled Cell Phone Technician to join our team in Dallas, Texas. In this role, you will provide technical support and assistance to ensure seamless device functionality and user satisfaction. This is a long-term contract position within the public transport industry, offering an opportunity to work in a dynamic and customer-focused environment.</p><p><br></p><p><strong>Title: MDM Tech </strong></p><p><strong>Location: Dallas, Tx </strong></p><p><strong>Duration: 6 -12 month contract to hire </strong></p><p><strong>Pay: $22-25 per hour</strong></p><p><br></p><p>Responsibilities:</p><p>• Configure and manage mobile devices, including tasks such as data transfers, data recovery, Intune enrollment, and application installations.</p><p>• Maintain accurate inventory records and ensure proper tracking of devices and related equipment.</p><p>• Deliver technical support to users, addressing device-related issues and ensuring smooth transitions between organizational systems.</p><p>• Log and monitor device-related data in the "Service Now" system to maintain efficient administrative processes.</p><p>• Provide exceptional customer service by addressing user concerns and queries with professionalism and patience.</p><p>• Assist with hardware configurations for iPhones, Android devices, and SIM cards to ensure proper functionality.</p><p>• Resolve issues related to device setups and IT configurations, ensuring optimal performance.</p><p>• Collaborate with team members to uphold service quality and meet organizational standards.</p>
<p>Robert Half has a client in the Manufacturing/Distributing industry seeking a Warehouse IT Support Specialist. The ideal candidate for this position would have at least 3 - 5 years of IT support experience within a Warehouse or Manufacturing environment. This will be a contract to hire opportunity. </p><p><br></p><p><strong>Summary</strong></p><ul><li>Responsible for supporting, troubleshooting, and maintaining the technology ecosystem of the warehouse environment, with a primary focus on Zebra handheld scanners and Zebra printers. </li><li>This role ensures seamless device operation to optimize warehouse productivity and accuracy.</li><li>Provide day-to-day technical support for Zebra handheld devices (e.g., TC series scanners) and Zebra label printers (e.g., ZT and GK series) used in warehouse operations.</li><li>Configure, deploy, and troubleshoot Zebra devices for pick, pack, ship, inventory, and receiving processes.</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced EMR Analyst to join our team in Dallas, Texas. This role focuses on analyzing electronic medical record systems to ensure optimal performance and alignment with organizational goals. The ideal candidate will possess strong technical expertise and a deep understanding of healthcare systems.</p><p><br></p><p><strong>Duties and Responsibilities:</strong></p><ul><li>Provide regular status updates to management as needed.</li><li>Attend meetings and participate in committees as assigned.</li><li>Engage in discussions with stakeholders, offering recommendations and solutions.</li><li>Maintain professionalism and a positive attitude when working under deadlines or in high-pressure situations.</li><li>Collaborate with IT teams and internal departments to identify and implement solutions for operational and technical needs.</li><li>Analyze and resolve Level 1, 2, and 3 user-reported issues, ensuring timely feedback and corrective actions.</li><li>Keep departmental documentation accurate and up to date.</li><li>Perform application and integrated testing for assigned modules.</li><li>Conduct testing in designated environments and validate results with end users.</li><li>Participate in discovery sessions to assess organizational needs.</li><li>Support integration with third-party applications when applicable.</li></ul><p><br></p>
We are looking for an experienced EDI Analyst to join our team on a contract basis in Roanoke, Texas. In this role, you will work on a short-term project, collaborating with stakeholders to address day-to-day errors related to inbound and outbound EDI transactions. This position requires strong expertise in EDI processes and systems, as well as familiarity with key tools and platforms.<br><br>Responsibilities:<br>• Manage and resolve errors in inbound and outbound EDI transactions, including purchase orders (850), invoices (810), and shipping notices (856).<br>• Ensure seamless integration and functionality of EDI processes within Great Plains and third-party commerce platforms.<br>• Utilize Data Masons tools to troubleshoot and optimize EDI workflows.<br>• Collaborate with internal teams to identify and address system inefficiencies.<br>• Conduct thorough testing and validation of EDI transactions to ensure accuracy and compliance.<br>• Provide technical support and guidance for EDI-related issues.<br>• Document solutions and maintain detailed records of EDI processes.<br>• Work closely with vendors to ensure smooth data exchanges and resolve any communication errors.<br>• Analyze EDI data to identify trends and implement improvements.<br>• Deliver timely updates on project progress to stakeholders.
<p>We are looking for a detail-oriented Tax Audit Analyst to join our team in Plano, Texas. In this role, you will contribute to the integrity of our tax processes by ensuring compliance with internal controls, maintaining clear communication, and managing audit activities effectively. This position provides an excellent opportunity to develop technical expertise in tax auditing while collaborating across various levels of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Uphold company policies and procedures by adhering to the established internal controls within the Tax Department.</p><p>• Foster clear and effective communication with employees, external providers, and government representatives at all levels.</p><p>• Prepare and distribute audit-related reports and data in a timely manner to support efficient processing.</p><p>• Maintain and update the audit log to track progress and ensure accurate documentation of ongoing and completed audits.</p><p>• Cross-train for other Tax Analyst roles to serve as a backup resource when needed.</p><p>• Conduct research on tax-related inquiries to enhance technical knowledge and remain informed of industry best practices.</p><p>• Follow company document management and retention policies to ensure compliance.</p><p>• Participate in development activities, such as workshops, reviewing publications, and networking within relevant organizations.</p><p>• Work extended hours as required to meet deadlines during peak periods.</p><p><br></p><p><br></p><p>If interested, please send your resume to [email protected]</p>
We are looking for a dedicated Systems Analyst to join our team in Dallas, Texas. In this role, you will play a key part in supporting and enhancing laboratory systems within a dynamic healthcare environment. You will collaborate with various teams to optimize workflows, manage system configurations, and ensure seamless integration between laboratory systems and third-party applications.<br><br>Responsibilities:<br>• Lead regular status meetings and provide updates to stakeholders while mentoring analysts on application workflows.<br>• Organize discovery sessions to identify operational requirements and propose effective solutions.<br>• Investigate and resolve system issues, recommending corrective actions to improve functionality.<br>• Collaborate with IT teams to implement technical solutions and enhance system performance.<br>• Support integration efforts between Epic Beaker and third-party applications, utilizing tools like Data Innovations Instrument Manager.<br>• Develop and maintain Reporting Workbench reports to provide actionable insights from laboratory data.<br>• Ensure system documentation is accurate, comprehensive, and up-to-date.<br>• Coordinate testing, upgrades, and go-live activities for Epic systems to ensure smooth transitions.<br>• Maintain Epic Master Training environment and deliver user training to ensure effective system utilization.
We are looking for a skilled Data Analytics Specialist to join our team in Richardson, Texas on a long-term contract basis. In this role, you will play a key part in supporting the Enterprise Data Governance team by analyzing, documenting, and enhancing datasets to improve data quality and establish governance standards. You will collaborate with team members and stakeholders to develop tools and processes that ensure data accuracy and usability across the organization.<br><br>Responsibilities:<br>• Conduct detailed data profiling and analysis from multiple sources, providing actionable insights to guide business decisions.<br>• Collaborate with business users to identify critical data elements, establish data quality rules, and define thresholds and requirements.<br>• Create and manage dashboards and visualizations to monitor and improve data quality metrics.<br>• Prepare presentations, documentation, and feedback loops to support data governance initiatives and maintain accurate records.<br>• Assist in delivering project milestones for data governance tools and solutions.<br>• Partner with technology teams and governance groups to implement and expand data governance practices.<br>• Develop workflows and tools to align data quality initiatives with broader data analytics goals.<br>• Support the creation of blueprints and models for data quality improvement strategies.<br>• Ensure compliance with regulatory standards and best practices in data management.<br>• Facilitate cross-functional collaboration to optimize the use of data assets across the organization.
We are looking for an experienced IT Risk and Compliance Analyst to join our team on a contract basis. This role requires a strategic thinker who can assess, develop, and implement security and risk management frameworks while ensuring compliance with organizational policies. The position is fully remote, offering flexibility in working hours, and requires a commitment of 35 hours per week.<br><br>Responsibilities:<br>• Evaluate existing security measures and business continuity/disaster recovery plans, identifying gaps and recommending enhancements.<br>• Conduct compliance reviews to ensure adherence to IT policies and procedures, tracking remediation efforts and preparing audit responses.<br>• Develop and implement risk management strategies that safeguard the integrity, confidentiality, and availability of organizational data and systems.<br>• Collaborate with business units to identify necessary security controls and address deficiencies, documenting progress and ensuring alignment with project goals.<br>• Assess vendor contracts to confirm compliance with security, business continuity, and disaster recovery standards, and suggest necessary updates.<br>• Prepare detailed reports on security risks and compliance issues, providing actionable recommendations to mitigate potential threats.<br>• Monitor and document the implementation of security controls within technology and business projects.<br>• Support audits by preparing necessary documentation and facilitating responses to auditor inquiries.<br>• Maintain up-to-date knowledge of risk management frameworks and industry best practices to enhance organizational policies.<br>• Communicate effectively with stakeholders to ensure understanding and adoption of security measures.
We are looking for a skilled EMR Analyst to join our healthcare technology team in Dallas, Texas. In this role, you will focus on supporting and enhancing Epic Resolute applications to optimize revenue cycle operations. You will work closely with stakeholders and IT teams to implement solutions that improve efficiency and contribute to quality patient care.<br><br>Responsibilities:<br>• Provide consistent status updates and actively participate in meetings and relevant committees.<br>• Investigate and resolve customer-reported issues across Level 1–3, ensuring timely feedback and solutions.<br>• Conduct thorough application and integrated testing for assigned modules, including validation with end users.<br>• Facilitate seamless integration with third-party applications when necessary.<br>• Develop and maintain detailed documentation for all processes and workflows.<br>• Lead operational discovery sessions to identify organizational needs and propose effective solutions.<br>• Collaborate with cross-functional teams to implement technical and operational enhancements.
We are looking for a detail-oriented Accounts Payable Analyst to join our team in Coppell, Texas. In this role, you will play a pivotal part in managing payment processes, ensuring compliance, and maintaining accurate records for vendor transactions and expenses. You will collaborate with cross-functional teams and vendors to resolve discrepancies while contributing to improving accounts payable workflows.<br><br>Responsibilities:<br>• Process invoices, expenses, vendor payments, and other disbursements while ensuring accuracy in data movement and workflows.<br>• Reconcile payment records with bank statements and clearing accounts related to payment cards and travel expenses.<br>• Maintain organized and accurate records of disbursements, addressing discrepancies promptly to ensure timely processing.<br>• Prepare detailed reports on disbursement activities, analyze trends, and recommend process improvements.<br>• Manage the unclaimed property process, including reporting and remitting funds in compliance with state regulations.<br>• Ensure compliance with company policies, accounting principles, and internal controls related to disbursement processes.<br>• Collaborate with departments such as Supply Chain, Legal, Treasury, and Restaurant Operations to resolve transaction discrepancies and manage approvals.<br>• Communicate effectively with vendors, clients, and stakeholders to address payment issues and inquiries.<br>• Participate in system updates or upgrades related to accounts payable processes, validating functionality and identifying opportunities for improvement.<br>• Support initiatives to increase electronic funds transfer adoption and streamline procurement card payment processes.
<ul><li>Serve as an escalation point for IT Managers and provide backup support when needed.</li><li>Act as a delegate for the Director of Enterprise Applications, including supervisory responsibilities and meeting facilitation.</li><li>Identify opportunities to optimize IT processes and workflows; lead and participate in process improvement initiatives.</li><li>Mentor IT Managers and application team members, fostering skill development and readiness for complex assignments.</li><li>Oversee management of EHR Access, Health Information Management (HIM), and Revenue Cycle teams.</li><li>Ensure application teams follow best practices for documentation, version control, change management, and testing.</li><li>Build and lead Access, HIM, and Revenue Cycle solution teams, ensuring effective participation in projects and support activities.</li><li>Maintain strong communication with providers, business units, clinical departments, and IT leadership.</li><li>Promote responsive customer service and maintain collaborative relationships across IT and operational leadership.</li><li>Ensure timely resolution of Help Desk incidents and change requests assigned to the application team.</li><li>Act as an escalation point for application support issues during business hours and after-hours.</li><li>Foster a culture of teamwork, customer service excellence, and continuous improvement in application adoption and efficiency.</li><li>Define roles, responsibilities, and priorities for application teams.</li><li>Lead and participate in vendor and product evaluations, comparisons, and selections.</li><li>Attend and facilitate meetings and committees as directed.</li><li>Maintain professional development through training, workshops, and industry affiliations to stay current with trends and certifications.</li><li>Serve as the primary contact for operational and clinical leadership regarding patient financial systems implementation and support.</li><li>Collaborate with stakeholders to enhance and support EHR applications.</li><li>Coordinate workflow assessments and design sessions.</li><li>Participate in system configuration, development, testing, patch validation, and application training.</li><li>Lead estimation and prioritization efforts for optimization projects.</li><li>Maintain expertise in EHR architecture and system changes over time.</li><li>Adhere to governance, change management, project management, incident management, and security standards.</li></ul>
<p>We are seeking a dynamic and experienced <strong>IT Director of Infrastructure</strong> to lead the design, deployment, and management of a modern technology infrastructure. This role requires a confident leader who can take ownership from day one, mentor a high-performing team, and drive innovation—including the integration of AI-based solutions—within a complex organizational environment based just north of Dallas, TX in the Plano / Frisco, TX region. (MUST CURRENTLY RESIDE IN DALLAS / FORT WORTH REGION)</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Leadership & Team Development:</strong></p><ul><li>Manage, mentor, and grow a team of Infrastructure Engineers.</li><li>Foster a culture of collaboration, accountability, and continuous improvement.</li></ul><p><strong>Infrastructure Strategy & Execution:</strong></p><ul><li>Design and deploy a modern, scalable, and secure technology infrastructure.</li><li>Develop and implement IT strategies aligned with business goals, focusing on reliability, cybersecurity, and exceptional client service.</li></ul><p><strong>Project & Vendor Management:</strong></p><ul><li>Oversee multiple infrastructure projects concurrently, ensuring timely delivery and quality outcomes.</li><li>Manage relationships with third-party vendors and coordinate with internal business units.</li></ul><p><strong>Innovation & Emerging Technologies:</strong></p><ul><li>Stay ahead of industry trends and emerging technologies.</li><li>Design and implement AI-driven solutions to enhance operational efficiency and business capabilities.</li></ul><p><strong>Governance & Compliance:</strong></p><ul><li>Develop and implement cybersecurity solutions for a complex organization.</li><li>Ensure compliance with regulatory requirements and internal policies.</li></ul><p><strong>Financial & Asset Management:</strong></p><ul><li>Develop and manage IT budgets, procurement processes, and asset management.</li><li>Optimize resource allocation and cost efficiency.</li></ul><p><br></p>
