We are looking for a motivated and detail-oriented Order Entry Customer Service Specialist to join our team in Rosedale, Maryland. This Contract-to-permanent position offers an excellent opportunity to grow within a stable and reputable company. In this role, you will play a key part in ensuring smooth customer operations, accurate order management, and delivering exceptional service. Responsibilities: • Process customer orders efficiently and accurately using a specialized Oracle-based system. • Coordinate delivery schedules and routes for drivers to ensure timely deliveries. • Communicate with customers to confirm order details, delivery updates, and satisfaction. • Collaborate with warehouse, logistics, sales, and credit teams to streamline operations. • Handle pricing and purchase order data entry with a high level of accuracy. • Pick and prepare customer orders for pickup, ensuring all items are correct and ready. • Build strong relationships with customers by upselling products and fostering long-term partnerships. • Assist with resolving any customer concerns related to orders or shipments. • Maintain organization in the workspace and lift items up to 25 pounds as needed. • Support overall team objectives by adapting to workflow changes and priorities.

• Minimum of 2 years of experience in customer service or operations within a fast-paced environment. • Strong attention to detail and commitment to accuracy in order management. • Proven ability to multitask and adapt to shifting priorities effectively. • Familiarity with order entry systems and CRM tools; Oracle experience preferred. • Excellent communication skills, both written and verbal. • Ability to build rapport with customers and approach interactions with a sales mindset. • Comfortable working in a team-oriented setting and collaborating with multiple departments. • Capable of handling physical tasks, including lifting up to 25 pounds when required.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Rosedale, MD
onsite
Contract / Temporary to Hire
20.90 - 26.32 USD / Hourly
We are looking for a motivated and detail-oriented Order Entry Customer Service Specialist to join our team in Rosedale, Maryland. This Contract-to-permanent position offers an excellent opportunity to grow within a stable and reputable company. In this role, you will play a key part in ensuring smooth customer operations, accurate order management, and delivering exceptional service. Responsibilities: • Process customer orders efficiently and accurately using a specialized Oracle-based system. • Coordinate delivery schedules and routes for drivers to ensure timely deliveries. • Communicate with customers to confirm order details, delivery updates, and satisfaction. • Collaborate with warehouse, logistics, sales, and credit teams to streamline operations. • Handle pricing and purchase order data entry with a high level of accuracy. • Pick and prepare customer orders for pickup, ensuring all items are correct and ready. • Build strong relationships with customers by upselling products and fostering long-term partnerships. • Assist with resolving any customer concerns related to orders or shipments. • Maintain organization in the workspace and lift items up to 25 pounds as needed. • Support overall team objectives by adapting to workflow changes and priorities.
2025-10-22T18:14:32Z