We are looking for an experienced VP of Operations to join our team in Baltimore, Maryland, within the financial services industry. This role requires a highly skilled leader to oversee and manage critical operational functions, ensuring excellence in service delivery and regulatory compliance. As this is a long-term contract position, you will play a pivotal role in driving efficiency and innovation in banking operations. Responsibilities:• Lead the development, deployment, and maintenance of electronic and cash management-based banking products and services.• Collaborate with account and business development teams to support the sales and onboarding of electronic banking solutions, while providing training to internal teams.• Supervise departmental operations, manage staff, and oversee vendor relationships to ensure seamless workflow and compliance.• Analyze dormant accounts to ensure adherence to escheatment laws and internal procedures.• Coordinate the processing of returned mail and manage skip tracing functions, ensuring accurate documentation and secure record storage.• Research and respond to subpoenas, legal inquiries, and customer concerns with professionalism and efficiency.• Ensure regulatory compliance across all banking activities and prepare documentation for federal and state examinations as well as external audits.• Identify and implement workflow and system enhancements to boost operational efficiency and address gaps in Electronic, Deposit, and Loan Operations.• Participate in product development initiatives, ensuring alignment with operational capabilities and integration with other departments.• Serve as a key member of organizational committees, providing expertise on operational initiatives and technology integration.

• Minimum of 5 years of experience in operations management within the banking industry. • Strong knowledge of federal and state banking regulations, including compliance requirements. • Expertise in managing scorecard metrics and driving operational improvements. • Proven ability to oversee and optimize complex banking processes. • Excellent leadership and communication skills to manage teams and collaborate across departments. • Proficiency in system analysis and workflow design to enhance operational efficiency. • Experience coordinating and preparing for regulatory examinations and audits. • Technical knowledge of banking systems and their impact on operational functions.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Baltimore, MD
onsite
Temporary
60.00 - 70.00 USD / Hourly
We are looking for an experienced VP of Operations to join our team in Baltimore, Maryland, within the financial services industry. This role requires a highly skilled leader to oversee and manage critical operational functions, ensuring excellence in service delivery and regulatory compliance. As this is a long-term contract position, you will play a pivotal role in driving efficiency and innovation in banking operations. Responsibilities:• Lead the development, deployment, and maintenance of electronic and cash management-based banking products and services.• Collaborate with account and business development teams to support the sales and onboarding of electronic banking solutions, while providing training to internal teams.• Supervise departmental operations, manage staff, and oversee vendor relationships to ensure seamless workflow and compliance.• Analyze dormant accounts to ensure adherence to escheatment laws and internal procedures.• Coordinate the processing of returned mail and manage skip tracing functions, ensuring accurate documentation and secure record storage.• Research and respond to subpoenas, legal inquiries, and customer concerns with professionalism and efficiency.• Ensure regulatory compliance across all banking activities and prepare documentation for federal and state examinations as well as external audits.• Identify and implement workflow and system enhancements to boost operational efficiency and address gaps in Electronic, Deposit, and Loan Operations.• Participate in product development initiatives, ensuring alignment with operational capabilities and integration with other departments.• Serve as a key member of organizational committees, providing expertise on operational initiatives and technology integration.
2025-11-17T22:34:28Z