We are looking for a dedicated Client Care Coordinator to join our team in Ridgefield, Connecticut. In this role, you will play a vital part in fostering positive relationships with clients by ensuring their needs are met with professionalism and care. As a key point of contact, you will focus on providing exceptional service, maintaining accurate records, and coordinating effective communication between clients and caregivers. This is a Contract to permanent position within a non-profit organization. Responsibilities: • Maintain regular communication with clients to address concerns and ensure their satisfaction with services. • Gather and update medical and personal information for client files while adhering to confidentiality standards. • Serve as the primary liaison between caregivers and clients, ensuring the best match based on client requirements and preferences. • Organize and manage scheduling to guarantee seamless service delivery between clients and caregivers. • Collaborate with team members to enhance processes and improve the overall client experience. • Provide empathetic support to clients and their families, addressing any issues or additional needs. • Ensure compliance with organizational policies and regulatory requirements. • Monitor caregiver performance and client feedback to make necessary adjustments for optimal service. • Assist with resolving any conflicts or challenges that arise between clients and caregivers.

• Proven experience in customer service or client-facing roles. • Strong organizational skills with the ability to manage schedules and maintain accurate records. • Excellent communication and interpersonal abilities. • Familiarity with maintaining confidentiality and handling sensitive information. • Ability to work collaboratively within a team to achieve shared goals. • Proficiency in basic administrative tasks and computer systems. • Empathy and understanding when working with clients and families. • Previous experience in healthcare or caregiving coordination is preferred.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Ridgefield, CT
onsite
Contract / Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for a dedicated Client Care Coordinator to join our team in Ridgefield, Connecticut. In this role, you will play a vital part in fostering positive relationships with clients by ensuring their needs are met with professionalism and care. As a key point of contact, you will focus on providing exceptional service, maintaining accurate records, and coordinating effective communication between clients and caregivers. This is a Contract to permanent position within a non-profit organization. Responsibilities: • Maintain regular communication with clients to address concerns and ensure their satisfaction with services. • Gather and update medical and personal information for client files while adhering to confidentiality standards. • Serve as the primary liaison between caregivers and clients, ensuring the best match based on client requirements and preferences. • Organize and manage scheduling to guarantee seamless service delivery between clients and caregivers. • Collaborate with team members to enhance processes and improve the overall client experience. • Provide empathetic support to clients and their families, addressing any issues or additional needs. • Ensure compliance with organizational policies and regulatory requirements. • Monitor caregiver performance and client feedback to make necessary adjustments for optimal service. • Assist with resolving any conflicts or challenges that arise between clients and caregivers.
2025-11-12T15:58:48Z