We are looking for an experienced Collections Specialist to join our team on a contract basis in Orlando, Florida. The ideal candidate will possess strong skills in commercial and consumer collections, as well as expertise in credit handling and billing processes. This role requires excellent communication abilities and familiarity with tools like QuickBooks Online to manage accounts efficiently.<br><br>Responsibilities:<br>• Handle commercial and consumer collections, ensuring timely payment resolutions.<br>• Manage credit-related tasks, including reviewing accounts and resolving discrepancies.<br>• Oversee billing collection processes with accuracy and attention to detail.<br>• Utilize QuickBooks Online to track and update account statuses.<br>• Communicate with customers via phone and email to address overdue payments.<br>• Provide exceptional customer service to maintain positive client relationships.<br>• Collaborate with team members to streamline collection efforts.<br>• Monitor payment trends and report on collection activities.<br>• Ensure compliance with company policies and industry regulations.

• Proven experience in commercial and consumer collections.<br>• Strong knowledge of credit and billing collection processes.<br>• Proficiency in QuickBooks Online and other relevant software.<br>• Excellent communication skills, both written and verbal.<br>• Ability to manage phone operations effectively.<br>• Detail-oriented with strong organizational skills.<br>• Familiarity with industry regulations and best practices.<br>• Customer service experience in a financial or collections setting.

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>