<p>Our client is seeking a Senior Systems Engineer to design, implement, and maintain essential IT infrastructure. This position is ideal for an experienced and hands-on professional with expertise in Microsoft technologies and network security - and telephony systems experience and AI integrations experience are preferred.</p><p> </p><p>This is a contract-to-hire role, and is onsite 5 days a week in Oakland, CA.</p><p> </p><p>Key Responsibilities:</p><p><strong>-</strong>Serve as technical escalation for complex IT infrastructure issues.</p><p>-Design, deploy, and optimize IT systems, ensuring security and reliability.</p><p>-Manage enterprise applications, virtual environments, and networks.</p><p>-Oversee telephony systems, including AI-enabled integrations.</p><p>-Drive security management protocols and best practices.</p><p>-Mentor team members and collaborate across departments.</p>

<p>Top Skills Required:</p><p>-Microsoft Ecosystem Expertise: Advanced proficiency with Microsoft technologies (Azure, Active Directory, Microsoft 365, Intune, etc.).</p><p>-Security Knowledge: Strong foundation in network security, and telephony experience preferred.</p><p>-ITIL framework understanding for streamlined change and incident management.</p><p> </p><p>Nice-to-Have Skills:</p><p>-Telephony + AI Integration – Experience with ShoreTel and/or Cisco telephony systems, plus familiarity with AI integrations for features like language identification or switching.</p><p>-Familiarity with virtualization tools, including VMware and Hyper-V.</p><p> </p><p>Qualifications:</p><p>-Bachelor’s in IT or comparable experience (7+ years in infrastructure engineering).</p><p>-Proficiency in automation tools (e.g., PowerShell, Python).</p><p>-Relevant certifications (e.g., Microsoft, Security+, ITIL).</p>

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