We are looking for a detail-oriented Front Desk / Ticketing specialist to join our team on a contract basis in Mountain View, California. This role is ideal for someone who excels in customer service, data entry, and document management, and thrives in a fast-paced environment. You will play a key role in ensuring smooth operations at the front desk and supporting ticketing functions. Responsibilities: • Provide outstanding customer service by assisting visitors and addressing inquiries in a meticulous manner. • Manage ticketing operations, including issuing tickets and handling payments accurately. • Perform data entry tasks, both numeric and alphanumeric, ensuring accuracy and efficiency. • Maintain and organize documentation, adhering to company standards for document control. • Utilize Microsoft Word and Microsoft Excel to create, update, and manage records and reports. • Coordinate export and import documentation as needed, ensuring compliance with procedures. • Support administrative tasks to enhance overall front desk functionality. • Monitor and restock front desk supplies to ensure uninterrupted operations. • Collaborate with team members to address operational challenges and implement solutions. • Uphold company policies and procedures while delivering exceptional service.

• Previous experience in customer service or front desk roles. • Proficiency in data entry, including both numeric and alphanumeric tasks. • Knowledge of Word and Excel for administrative and reporting purposes. • Familiarity with document control processes and standards. • Ability to manage export and import documentation effectively. • Strong organizational skills and attention to detail. • Excellent interpersonal and communication abilities. • Capacity to thrive in a dynamic, fast-paced environment.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Mountain View, CA
onsite
Temporary
19.95 - 23.10 USD / Hourly
We are looking for a detail-oriented Front Desk / Ticketing specialist to join our team on a contract basis in Mountain View, California. This role is ideal for someone who excels in customer service, data entry, and document management, and thrives in a fast-paced environment. You will play a key role in ensuring smooth operations at the front desk and supporting ticketing functions. Responsibilities: • Provide outstanding customer service by assisting visitors and addressing inquiries in a meticulous manner. • Manage ticketing operations, including issuing tickets and handling payments accurately. • Perform data entry tasks, both numeric and alphanumeric, ensuring accuracy and efficiency. • Maintain and organize documentation, adhering to company standards for document control. • Utilize Microsoft Word and Microsoft Excel to create, update, and manage records and reports. • Coordinate export and import documentation as needed, ensuring compliance with procedures. • Support administrative tasks to enhance overall front desk functionality. • Monitor and restock front desk supplies to ensure uninterrupted operations. • Collaborate with team members to address operational challenges and implement solutions. • Uphold company policies and procedures while delivering exceptional service.
2025-09-16T01:39:01Z

Front Desk / Ticketing Job in Mountain View | Robert Half