We are looking for an experienced Project Manager to oversee complex initiatives and drive their successful completion in a dynamic service-oriented environment. Based in Westlake, Ohio, this role requires a proactive leader who excels in client relations, strategic planning, and team collaboration. The ideal candidate will bring industry expertise, exceptional organization skills, and a solution-driven mindset to every aspect of project management.<br><br>Responsibilities:<br>• Plan, execute, and oversee complex projects while ensuring alignment with client objectives and organizational goals.<br>• Manage client relationships effectively, addressing issues and fostering strong partnerships.<br>• Lead project teams to meet deadlines and deliver high-quality outcomes, balancing competing priorities.<br>• Develop and implement strategic plans, including process improvements and scope management.<br>• Provide training and education to clients, ensuring smooth adoption of project deliverables.<br>• Resolve conflicts and navigate challenges with resource planning and utilization.<br>• Maintain detailed documentation and follow-up processes to ensure project transparency and accountability.<br>• Apply critical thinking and problem-solving skills to identify and address project risks.<br>• Collaborate with stakeholders at all levels to ensure effective communication and alignment.<br>• Utilize tools such as Agile Scrum methodologies and Atlassian Jira for project tracking and optimization.
<p>We are looking for a dedicated Software Engineering Manager to oversee the development of embedded software for digital power control systems in Greater Cleveland, Ohio. This role requires a strong technical background combined with leadership skills to guide a team of engineers in delivering high-quality solutions. The ideal candidate will collaborate across departments to ensure seamless integration of software and hardware, driving innovation in real-time embedded systems.</p><p><br></p><p>Responsibilities:</p><p>• Lead the creation and implementation of embedded software for digital power control systems, ensuring high power output in DC and AC formats.</p><p>• Design and develop firmware for real-time control using MCUs, DSPs, or FPGAs, leveraging C/C++ or similar low-level programming languages.</p><p>• Supervise and mentor a team of engineers, conducting code reviews, providing technical guidance, and evaluating performance.</p><p>• Collaborate with hardware, systems, and product teams to establish software requirements and interface specifications.</p><p>• Promote best practices in embedded software development, including version control, unit testing, and comprehensive documentation.</p><p>• Manage the entire software development lifecycle, from initial concept through production and ongoing support.</p><p>• Debug and troubleshoot complex embedded systems in laboratory settings to ensure optimal functionality.</p><p>• Travel occasionally, up to 10%, for project-related needs or collaboration.</p><p>• Stay updated on advancements in embedded systems and integrate innovative solutions into projects.</p>
We are looking for an experienced Tax Director/Manager to join our team in Beachwood, Ohio. This role involves leading tax-related activities, managing financial reporting, and supervising accounting staff to ensure compliance and accuracy. If you have a strong background in corporate tax and accounting, this is an excellent opportunity to contribute your expertise and leadership skills.<br><br>Responsibilities:<br>• Manage and oversee daily financial reporting and accounting operations, including the review and approval of journal entries.<br>• Prepare and review components of interim and annual financial reports to ensure accuracy and compliance.<br>• Supervise and guide a team of 2-3 accountants and bookkeepers, providing leadership and support.<br>• Direct and coordinate all tax-related filings and activities, including returns and estimates for the Federation, Trusts, and Supporting Foundations.<br>• Conduct reviews of monthly bank reconciliations to maintain financial integrity.<br>• Offer guidance and assistance in preparing financial documents for audits or other organizational needs.<br>• Collaborate on additional tasks and projects as assigned to support organizational goals.
<p><strong>Position Overview:</strong></p><p>Robert Half is seeking an experienced <strong>Account Manager</strong> to join our client’s team on a <strong>long-term contract basis</strong> located in Norton, Ohio. In this role, the Account Manager will manage a portfolio of customer accounts, ensuring the seamless <strong>coordination and scheduling</strong> of services and inspections. Success in this role requires <strong>exceptional organizational skills</strong>, <strong>strong communication abilities</strong>, and a proactive approach to delivering a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Coordination and Scheduling:</strong> Organize service appointments and inspections for assigned customer accounts, ensuring timely delivery.</li><li><strong>Customer Service:</strong> Manage high volumes of inbound calls, providing professional and efficient responses to customer inquiries.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with internal teams such as service, payroll, accounts payable, and accounts receivable to align processes and ensure a smooth workflow.</li><li><strong>Data Management:</strong> Maintain accurate and up-to-date tracking reports utilizing Excel daily.</li><li><strong>Client Relationship Management:</strong> Build and maintain strong relationships with customers, ensuring satisfaction and long-term account performance.</li><li><strong>Progress Monitoring:</strong> Track the status of services and inspections, communicate updates to customers, and relay relevant information to internal teams.</li><li><strong>Operational Support:</strong> Address outstanding tasks, resolve customer or process-related issues efficiently, and support broader department operations.</li><li><strong>Team Growth Adaptation:</strong> Assist in scaling workloads and operations to accommodate increased customer demands.</li><li><strong>Reporting and Documentation:</strong> Prepare necessary reports and documentation for account reviews and audits as required.</li><li><strong>Performance Strategy:</strong> Participate in team meetings with supervisors and managers, presenting insights and strategies to improve account processes and performance.</li></ul>
<p>We are looking for an organized and proactive direct hire Office Manager to oversee daily operations and provide support to various departments near Wadsworth, Ohio office. This role is ideal for someone who thrives in a dynamic environment and has strong skills in office management, customer service, and light accounting tasks. </p><p><br></p><p>Responsibilities:</p><p>• Manage and organize office operations to ensure efficiency and productivity.</p><p>• Provide exceptional customer service and act as a point of contact for inquiries.</p><p>• Handle light accounts payable and receivable duties, including cutting checks.</p><p>• Support the controller </p><p>• Maintain and organize filing systems, warranties, registrations, and other essential documents.</p><p>• Assist with preparing operational documents and ensuring their accuracy.</p><p>• Contribute to light marketing efforts </p><p>• Ensure team members stay on task and deadlines are met with a proactive approach.</p>
<p>We are looking for an experienced IT Risk Manager to lead cybersecurity risk initiatives. The ideal candidate will develop strategies aligned with industry frameworks and foster collaboration across departments to maintain a secure and resilient environment.</p><p><br></p><p>Responsibilities:</p><p>• Implement and oversee cybersecurity risk management programs that comply with Ohio House Bill 96 and relevant frameworks, such as NIST and CIS Controls.</p><p>• Monitor and enforce adherence to internal policies and external regulations, ensuring timely incident reporting as required by state law.</p><p>• Develop and maintain comprehensive policies, standards, and procedures related to cybersecurity risk management.</p><p>• Lead efforts to coordinate incident response activities, including collaboration with Ohio Cyber Reserve and Homeland Security.</p><p>• Manage annual cybersecurity training programs tailored to employees’ roles and responsibilities, promoting awareness and resilience.</p><p>• Serve as the primary liaison between IT, legal, compliance, and executive leadership for all cybersecurity risk-related matters.</p><p>• Prepare detailed risk reports and presentations for city council, auditors, and external agencies.</p><p>• Ensure documentation and policies are up-to-date and reflect best practices in cybersecurity risk management.</p><p>• Identify and assess vulnerabilities, proposing effective mitigation strategies to strengthen the city's defenses.</p><p>• Foster cross-departmental collaboration to enhance cybersecurity awareness and maintain a proactive security posture.</p>
We are looking for an experienced IT Network Manager to oversee and maintain enterprise-level network systems for our organization in Cleveland, Ohio. This role requires a strong background in network design, security, and troubleshooting to ensure reliable and secure connectivity across the business. The ideal candidate will bring expertise in managing advanced networking hardware and implementing scalable solutions aligned with industry best practices.<br><br>Responsibilities:<br>• Manage and maintain enterprise-level networking hardware, including Cisco routers, Nexus switches, and Meraki wireless infrastructure.<br>• Implement and oversee network access control systems using Cisco ISE and ensure perimeter security through Palo Alto firewalls.<br>• Monitor and analyze network traffic using NetFlow tools to identify performance issues and optimize data flow.<br>• Design and implement scalable network solutions to meet current and future business needs.<br>• Coordinate the deployment, maintenance, and troubleshooting of Meraki wireless networks.<br>• Lead efforts to resolve connectivity issues and provide advanced troubleshooting for network-related incidents.<br>• Ensure network infrastructure complies with security policies, industry standards, and regulatory requirements.<br>• Develop and maintain documentation for network architecture, configurations, and procedures.<br>• Collaborate with cross-functional teams to support technology initiatives and improve overall network performance.
We are looking for an experienced Cyber Security Administrator to join our team in Cleveland, Ohio. In this role, you will be responsible for safeguarding our organization's digital assets by implementing robust security measures, monitoring threats, and ensuring compliance with industry standards. This position requires a proactive individual with a strong ability to analyze risks and develop solutions to enhance overall cybersecurity posture.<br><br>Responsibilities:<br>• Oversee and manage cloud security across platforms like Azure and Microsoft 365 to ensure adherence to security standards.<br>• Monitor security events in real-time using advanced tools, conducting forensic investigations when necessary.<br>• Administer Identity and Access Management systems, including privileged access controls, to enforce least privilege principles.<br>• Evaluate technologies and implement protocols to prevent unauthorized access to networks and systems.<br>• Develop and deploy Data Loss Prevention solutions to protect sensitive information against unauthorized access or sharing.<br>• Automate routine tasks and optimize workflows to enhance team efficiency and capabilities.<br>• Maintain and update Security Information and Event Management (SIEM) systems for centralized threat detection and analysis.<br>• Prepare formal reports, including incident documentation, root cause analyses, and after-action reviews.<br>• Revise and maintain incident response and business continuity plans to ensure swift handling of security incidents.<br>• Conduct security awareness training to educate employees on best practices and emerging threats.
<p>We are seeking a meticulous and highly skilled <strong>Data Analyst</strong> to join our team on a long-term contract basis. This role emphasizes expertise in <strong>financial analysis</strong> and <strong>advanced Excel usage</strong> to effectively support data management and reporting activities. As a Data Analyst, you will play a pivotal role in organizing donor contributions and preparing insightful reports tailored to classifications, geographic segments, and other critical categories.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Data Management:</strong> Maintain and structure spreadsheets to ensure precise organization of donor contributions and associated data.</li><li><strong>Reporting:</strong> Develop detailed and accurate reports by analyzing data across various classifications and geographic regions, ensuring meaningful insights.</li><li><strong>Financial Analysis:</strong> Utilize financial data to monitor trends, identify patterns, and develop actionable recommendations.</li><li><strong>Fraud Analytics:</strong> Collaborate with the team to review data for suspected fraud and assist in addressing irregularities through investigation and analysis.</li><li><strong>Excel Expertise:</strong> Apply advanced Excel functionalities (e.g., pivot tables, formula optimization, macros) to streamline data handling, improve efficiency, and enhance reporting capabilities.</li><li><strong>Collaboration:</strong> Partner with team members and stakeholders to address shared goals and contribute to fraud analytics initiatives.</li><li><strong>Accuracy & Professionalism:</strong> Uphold high standards of data accuracy and integrity in all activities, ensuring consistent and professional outputs.</li><li><strong>Stakeholder Engagement:</strong> Provide timely updates, insights, and summaries to stakeholders based on data analysis findings.</li><li><strong>Deadline Management:</strong> Maintain a Monday-Friday schedule and deliver high-quality results within designated timelines.</li></ul>
<p>We are looking for an experienced AI Program Manager to lead innovative initiatives in Cleveland, Ohio. In this role, you will oversee the development and implementation of AI strategies across departments, ensuring ethical, secure, and impactful use of AI technologies. This position offers an exciting opportunity to work closely with leadership, technology teams, and external partners to drive forward-thinking solutions for public services.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the initiation and execution of the citywide AI program, including governance structures, policy frameworks, and operational management.</p><p>• Collaborate with city officials to identify and prioritize AI applications that align with strategic goals, compliance standards, and financial resources.</p><p>• Conduct evaluations of existing systems, workforce capabilities, and departmental readiness to establish timelines and success metrics for AI adoption.</p><p>• Create and manage a comprehensive AI roadmap to monitor project milestones, deliverables, and implementation progress.</p><p>• Develop and enforce responsible AI governance policies, ensuring adherence to ethical standards, legal requirements, and data privacy regulations.</p><p>• Lead cross-departmental committees involving legal, IT security, HR, and public policy teams to address compliance and ethical considerations.</p><p>• Implement bias mitigation strategies, transparency protocols, and safeguards to promote ethical AI practices.</p><p>• Supervise the deployment of AI tools, including Microsoft Copilot, across various city departments, ensuring seamless integration and scalability.</p><p>• Design and deliver training programs to enhance AI literacy and ensure effective utilization of AI platforms by city employees.</p><p>• Drive change management initiatives to support the adoption of AI-driven processes and engage with community stakeholders to address concerns and communicate benefits.</p>
We are looking for a skilled Debt Manager to oversee the financial operations related to municipal bonds and debt obligations in Cleveland, Ohio. This role requires a strong background in debt management and financial compliance, as well as the ability to maintain accurate records and prepare critical financial reports.<br><br>Responsibilities:<br>• Manage the activities of the Sinking Fund, ensuring proper oversight of the City's bond retirement fund.<br>• Coordinate and facilitate the issuance of municipal bonds and notes for both the General Fund and various enterprise funds.<br>• Maintain comprehensive records of the City’s outstanding debt obligations, tracking payments through maturity.<br>• Ensure timely deposits and payments for all principal and interest, adhering to financial schedules.<br>• Supervise the reconciliation process for bond payments, guaranteeing accuracy and compliance.<br>• Oversee compliance with financial covenants and continuing disclosure requirements.<br>• Prepare budgetary information related to debt management and bond issuance.<br>• Supervise accounting processes and records associated with the Sinking Fund.<br>• Collaborate on the preparation of debt-related sections of the annual financial audit.
<p>We are looking for a skilled Service Delivery Manager to act as a strategic liaison in Cleveland, Ohio. This role involves ensuring the alignment of technology solutions with business objectives, while fostering collaboration across local and global teams. The ideal candidate will play a critical role in driving IT strategies that support operational priorities and enhance service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships to understand and align IT solutions with their business needs.</p><p>• Oversee the delivery of IT projects and services, ensuring quality, compliance, and alignment with organizational objectives.</p><p>• Coordinate resources within a matrix structure, managing both local and global teams to achieve service delivery goals.</p><p>• Actively participate in site-specific activities to ensure the successful implementation of technology solutions.</p><p>• Drive IT strategies that support operational priorities and enhance business processes.</p><p>• Ensure adherence to governance, compliance, and security standards across all IT services.</p><p>• Provide support for tools such as Cisco Webex Meetings, Azure Active Directory, and Intune.</p><p>• Monitor and manage service levels to ensure consistent and effective delivery.</p><p>• Collaborate with cross-functional teams to design and implement innovative IT solutions.</p><p>• Utilize ITIL methodologies to optimize service delivery processes and improve efficiency.</p>
We are looking for a dedicated HR Recruiter to join our team in Youngstown, Ohio. This is a long-term contract opportunity within the metal fabrication industry, offering a chance to make a meaningful impact in talent acquisition and recruitment strategies. The ideal candidate will excel at managing the full recruitment cycle and sourcing top talent while maintaining an attentive and engaging hiring process.<br><br>Responsibilities:<br>• Manage the entire recruitment lifecycle, from sourcing candidates to onboarding new hires.<br>• Develop and implement effective sourcing strategies to identify candidates with relevant experience.<br>• Conduct interviews to evaluate candidates' skills and suitability for various roles.<br>• Collaborate with hiring managers to understand staffing needs and ensure alignment with organizational goals.<br>• Utilize applicant tracking systems to maintain accurate records and streamline the recruitment process.<br>• Build and maintain a strong talent pipeline to meet current and future hiring demands.<br>• Ensure a positive candidate experience by maintaining clear communication throughout the recruitment process.<br>• Analyze recruitment metrics and identify opportunities for process improvement.<br>• Stay informed about industry trends and best practices in talent acquisition.<br>• Promote the organization’s employer brand to attract top talent.
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Coordinate and schedule the booking of conference rooms for meetings and events.</p><p>• Prepare and review contracts to ensure accuracy and completeness.</p><p>• Process and code invoices, while maintaining accurate records for accounts payable.</p><p>• Manage the ordering and filing of office supplies to maintain inventory levels.</p><p>• Answer inbound calls and address client or team inquiries effectively.</p><p>• Provide administrative support for onboarding processes and maintain related documentation.</p><p>• Assist with real estate or property management tasks as needed.</p><p>• Utilize Microsoft Excel and Word to create reports, track data, and support business operations.</p><p>• Maintain an organized workspace, adhering to business casual dress code.</p><p>• Collaborate with team managers and maintenance staff to support daily operations.</p>
We are looking for a detail-oriented HR Compliance Specialist to join our team in Willoughby, Ohio. This Contract-to-Permanent position focuses on ensuring that HR practices align with legal regulations and internal policies, particularly within a manufacturing environment. The role requires expertise in HR compliance, auditing processes, and familiarity with labor laws.<br><br>Responsibilities:<br>• Conduct comprehensive audits of HR practices, including hiring, onboarding, timekeeping, and employee termination procedures.<br>• Review and maintain compliance with I-9 documentation, personnel files, and training records.<br>• Ensure adherence to collective bargaining agreements and support grievance processes where applicable.<br>• Develop, update, and enforce HR policies and procedures to align with legal standards and operational needs.<br>• Provide training to HR staff and management on compliance topics such as workplace safety, harassment prevention, and leave management.<br>• Monitor changes in labor laws and implement necessary updates to HR practices.<br>• Collaborate with legal and environmental health teams to ensure safety compliance within HR processes.<br>• Generate compliance reports, identify trends, and recommend improvements to mitigate risks.<br>• Support internal and external audits and lead remediation efforts when required.
We are looking for a skilled Accounts Payable Supervisor/Manager to oversee a team within a high-volume manufacturing environment. This role involves ensuring accurate and efficient accounts payable operations, driving process improvements, and maintaining compliance with organizational standards. The ideal candidate will have a strong background in team leadership and financial operations.<br><br>Responsibilities:<br>• Lead and manage a team of accounts payable professionals, ensuring roles and responsibilities are clearly defined and optimized.<br>• Oversee the processing of a high volume of transactions, maintaining accuracy and timeliness.<br>• Conduct internal audits to ensure adherence to organizational policies and regulatory requirements.<br>• Identify and implement process improvements to enhance efficiency and reduce errors.<br>• Manage general ledger activities related to accounts payable, ensuring proper reconciliation.<br>• Ensure compliance with company policies and procedures, addressing any discrepancies or concerns.<br>• Supervise month-end close activities, including reporting and reconciliations.<br>• Resolve issues and concerns within the accounts payable function to maintain smooth operations.
<p>We are looking for an experienced Purchaser to join our clients team in Westlake, Ohio. This role is ideal for someone with knowledge in procurement processes, vendor management, and team leadership. You will play a vital part in maintaining efficient purchasing operations, ensuring quality standards, and driving performance metrics.</p><p><br></p><p>Responsibilities:</p><p>• Oversee purchasing activities, with a focus on electrical equipment procurement.</p><p>• Manage a team of 2-3 direct reports, including hiring, training, and performance evaluations.</p><p>• Review and approve invoices and purchase orders to maintain compliance with company policies.</p><p>• Coordinate with vendors to manage bids, address corrective actions, and monitor customer feedback.</p><p>• Prepare and process purchase orders and bill of materials for project planning and execution.</p><p>• Provide accurate estimates for material requirements to support project needs.</p><p>• Maintain vendor profiles and relationships to ensure consistent quality and service.</p><p>• Collaborate with internal teams to align purchasing strategies with organizational objectives.</p>
We are looking for a skilled Network Communications Engineer II to join our team in Bedford, Ohio. In this role, you will apply your technical expertise to design, manage, and troubleshoot network infrastructure, ensuring seamless connectivity and efficient communication across systems. This position offers the opportunity to work on cutting-edge technology and collaborate with professionals to optimize network performance.<br><br>Responsibilities:<br>• Design, implement, and maintain secure and efficient network infrastructures.<br>• Configure and manage Cisco routers, switches, and wireless systems to support organizational needs.<br>• Monitor and troubleshoot Palo Alto Networks firewalls to ensure optimal security and performance.<br>• Collaborate with cross-functional teams to address network challenges and deliver user-friendly solutions.<br>• Apply knowledge of VLANs, subnetting, and VoIP to enhance network functionality.<br>• Oversee the operation and control of telecommunications systems, ensuring reliability and scalability.<br>• Provide technical expertise to support data center infrastructure projects.<br>• Conduct periodic network assessments to identify areas for improvement and implement upgrades.<br>• Travel occasionally, up to 20%, to support network deployments and maintenance at various locations.
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Chesterland, Ohio. This role is integral to ensuring the accuracy and efficiency of financial processes, contract management, and clerical support. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional organizational and communication skills. This is a direct hire position with standard Monday-Friday 8AM-5PM business hours. </p><p><br></p><p>Responsibilities:</p><p>• Manage the full accounts payable process, including invoice processing and reconciliation.</p><p>• Oversee collections efforts to ensure timely payment from clients and vendors.</p><p>• Match purchase orders with invoices and verify contract terms for accuracy.</p><p>• Administer contracts by drafting, reviewing, and maintaining agreements with vendors, subcontractors, and customers.</p><p>• Generate progress billings and monitor milestones to ensure proper tracking and payment schedules.</p><p>• Collaborate with project managers and field crews to address financial and administrative needs.</p><p>• Provide general clerical support to the accounting and administrative teams.</p><p>• Assist with additional administrative duties as assigned.</p><p>• Utilize QuickBooks for financial tracking, reporting, and reconciliation tasks.</p><p><br></p><p>They do offer a generous benefits package: medical/dental/vision, 401K, paid holidays, PTO, and TONS of growth! </p>
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Willowick, Ohio. In this role, you will handle a variety of financial tasks, including accounts payable, accounts receivable, payroll processing, and bank transactions. The ideal candidate will be organized, proactive, and capable of managing multiple responsibilities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable by following up with vendors, managing invoices, and resolving discrepancies.</p><p>• Handle accounts receivable tasks such as processing payments, generating account statements, and collecting overdue balances.</p><p>• Manage banking activities, including deposits, transfers, and generating checks, as well as occasional trips to the bank.</p><p>• Assist with payroll processing and ensure accuracy in employee wage changes and vacation records.</p><p>• Create and submit invoices promptly while maintaining organized records and files.</p><p>• Oversee rental property accounts, including payment tracking and account history management.</p><p>• Perform account reconciliations and generate periodic financial reports.</p><p>• Maintain office supplies inventory and handle purchasing as needed.</p><p>• Follow up with customers to address inquiries and ensure timely communication.</p><p>• Support company credit card management and assist with related transactions.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K, paid holidays, PTO, and more!! Apply today if you are interested! </p>
<p>Key responsibilities include:</p><ul><li>Establish, record, and uphold system protocols to maintain a stable network infrastructure</li><li>Deploy innovative technologies and enhance the robustness of existing systems</li><li>Oversee network health, resolve performance issues, plan system upgrades, and liaise with architects and external partners</li><li>Diagnose connectivity problems across LAN and WAN environments using various diagnostic tools</li><li>Protect network assets by implementing access controls and security policies</li><li>Administer firewall configurations in accordance with current cybersecurity standards</li><li>Provide updates on network operations and oversee associated initiatives</li><li>Schedule quarterly updates for network, storage, and server hardware to ensure firmware is current</li><li>Set up and manage routing/switching hardware, SIP-based voice services, and essential firewall configuration</li><li>Maintain and configure data storage and computing platforms</li><li>Deliver remote technical assistance to field engineers and users during system deployments</li><li>Address and fix installation-related issues during initial setup phases</li><li>Oversee IP management and hosted infrastructure within data center environments</li><li>Work closely with project managers, engineers, and help desk personnel to ensure seamless operations</li><li>Gather requirements and develop or maintain tailored solutions for internal stakeholders</li><li>Engage in team meetings to communicate progress and share technical insights</li><li>Record help desk support activities and resolutions</li><li>Contribute to the creation and refinement of technical documentation and QA processes</li><li>Assist in software testing and updates that influence network performance</li><li>Offer helpdesk support outside regular hours, including participation in on-call rotations</li><li>Guide and train junior IT personnel while promoting skill-sharing across the team</li><li>Handle multiple critical projects concurrently with effective prioritization</li><li>Keep supervisors informed with regular updates on project developments</li></ul>
We are looking for an experienced Workday HCM Administrator to join our team in Cleveland, Ohio. This position involves managing and optimizing the Workday platform to support various functions, including Human Resources, Payroll, and Finance. The ideal candidate will bring a detail-oriented approach to system administration, configuration, and reporting while fostering collaboration across departments to ensure effective system utilization.<br><br>Responsibilities:<br>• Administer and maintain Workday modules, including Core HCM, Compensation, Benefits, and Absence.<br>• Configure and update workflows, calculated fields, security settings, and notifications to meet evolving business requirements.<br>• Oversee security roles and access controls, conducting regular reviews to ensure compliance with organizational policies.<br>• Perform system audits, resolve issues, and manage escalated user support cases to maintain optimal system performance.<br>• Execute bulk data uploads and updates using EIB tools to ensure data integrity across the platform.<br>• Develop and manage custom and advanced reports to support HR, Finance, and Payroll operations.<br>• Collaborate with Finance teams to handle position management, cost center hierarchies, and payroll audit reporting.<br>• Work closely with HR, Payroll, Finance, and IT teams to gather requirements and implement effective system solutions.<br>• Lead training sessions and create documentation to promote efficient use of the Workday platform.<br>• Participate in testing and deploying Workday semi-annual updates, ensuring smooth implementation and accurate documentation.
We are looking for a detail-oriented Payroll Clerk to join our team in Cleveland, Ohio. In this Contract-to-continuing position, you will play a vital role in managing payroll processes and supporting HR functions. This is a part-time opportunity that requires strong payroll expertise, with the flexibility to work 4-5 hours daily, Monday through Friday.<br><br>Responsibilities:<br>• Process payroll for employees across multiple states, ensuring accuracy and compliance with regulations.<br>• Handle payroll tasks such as garnishments, deductions, and benefits administration.<br>• Provide support during open season for HR-related activities, including benefits enrollment.<br>• Collaborate with the HR team to ensure seamless payroll and HR operations.<br>• Maintain accurate payroll records and prepare reports as needed.<br>• Assist in onboarding and training for payroll-related systems and processes.<br>• Address employee payroll inquiries and resolve discrepancies promptly.<br>• Work closely with management to ensure payroll aligns with organizational policies.<br>• Perform additional HR tasks as required, with training provided where necessary.<br>• Participate in onsite interviews with HR and General Management personnel.
We are looking for an experienced Systems Administrator to join our team in Fairview Park, Ohio. In this role, you will manage and maintain critical IT infrastructure, ensuring smooth operation and robust security of systems. If you have a strong background in Microsoft technologies and a passion for problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Install, configure, and manage Microsoft Server 2025 to ensure efficient and secure operations.<br>• Maintain detailed and accurate documentation for network, server, and computer systems.<br>• Address and resolve daily service calls to support business operations effectively.<br>• Provide on-call support for urgent technical issues as needed.<br>• Travel approximately 15% of the time to support remote systems and teams.<br>• Collaborate on various projects and tasks as assigned to enhance IT functionality and security.
<p>The <strong>Signing Services Coordinator</strong> is responsible for managing and coordinating the end-to-end processing of signing services for the company’s customers by building and maintaining strong relationships with both customers and signing agents. The role emphasizes meeting customer expectations while managing vendor performance and controlling costs, as well as ensuring compliance with company standards and industry best practices. </p><p><br></p><p><strong> Key Responsibilities: </strong>Oversee and manage a network of signing agents to ensure a detail oriented and exceptional customer experience. Monitor and process signing service assignments daily to ensure alignment with customer expectations regarding turnaround times and quality standards. Recruit, vet, and onboard experience in signing agents while maintaining up-to-date records of licensing, background checks, errors & omissions (E& O) insurance, certifications, and other required documentation. Negotiate fees with signing agents to increase service efficiency while controlling costs. Ensure compliance with vendor communication standards, fee management policies, and the appropriate use of technology tools. Assign signing service tasks based on factors such as agent qualifications, fees, turnaround times, and past performance metrics. Address correction requests, rework cases, and customer inquiries promptly and professionally. Establish and uphold quality control standards to meet or exceed customer and industry requirements. Actively support department quality control efforts and ensure signing services are processed within compliance guidelines. Maintain accurate records within the company’s tracking systems and monitor incoming service requests in alignment with department processes. Foster clear and courteous communication between vendors and customers, managing status updates in a timely manner. Collaborate with internal quality control teams to set expectations and enforce compliance protocols. This role plays a vital part in ensuring operational efficiency, cost control, and exceptional customer satisfaction while maintaining strong partnerships across both the customer base and signing agent network. The Signing Services Coordinator ensures that all processes are handled with meticulous attention to detail and adherence to performance standards.</p>
