<p>Summary</p><p>The TMS Business Analyst is responsible for supporting the implementation, configuration, and ongoing optimization of Transportation Management System solutions. This role sits at the intersection of business operations, technology, and logistics, partnering closely with internal stakeholders, clients, and technical teams to ensure transportation systems align with operational needs and deliver measurable business value.</p><p>This position is well-suited for a business analyst with experience in logistics, supply chain, TMS/WMS platforms, and systems implementations who enjoys hands-on configuration, data analysis, testing, and user enablement.</p><p>Key Responsibilities</p><p>Business Analysis & Stakeholder Engagement</p><ul><li>Partner with business users, clients, and operations teams to understand transportation workflows, requirements, and pain points.</li><li>Gather, document, and validate business requirements for TMS functionality, integrations, and enhancements.</li><li>Translate business needs into functional specifications and system configurations within the TMS platform.</li><li>Act as a liaison between business stakeholders and technical or development teams to ensure accurate delivery of requirements.</li></ul><p>TMS Configuration & Implementation</p><ul><li>Configure TMS features, rules, and workflows to support client and operational requirements.</li><li>Support end-to-end TMS implementations including discovery, configuration, testing, pilot launches, and go-live support.</li><li>Assist with integration design and validation between TMS and related systems such as WMS, ERP, carrier systems, and reporting platforms.</li><li>Coordinate system updates, enhancements, and change requests within the TMS environment.</li></ul><p>Data Analysis & Reporting</p><ul><li>Analyze transportation data to understand shipping volumes, costs, lanes, regions, and performance trends.</li><li>Support reporting and data validation efforts to ensure accuracy and consistency across transportation systems.</li><li>Assist business users with data interpretation to support operational and financial decision-making.</li></ul><p>Testing, Training & Support</p><ul><li>Develop and execute test plans, scenarios, and scripts to validate TMS configurations and integrations.</li><li>Support User Acceptance Testing (UAT) and coordinate issue resolution with technical teams.</li><li>Create user documentation, SOPs, and training materials.</li><li>Deliver training sessions to end users and provide post-implementation support.</li></ul><p>Continuous Improvement</p><ul><li>Identify opportunities to improve transportation processes, system usability, and data quality.</li><li>Support continuous improvement initiatives related to transportation operations and system performance.</li><li>Assist with evaluating new TMS features, enhancements, or complementary logistics tools.</li></ul><p>What This Role Is</p><ul><li>Business-facing and systems-focused</li><li>Hands-on with TMS configuration and data</li><li>Implementation and support oriented</li><li>Ideal for a mid-level analyst with logistics systems experience</li></ul><p><br></p><p><br></p>

<ul><li>Experience working as a Business Analyst, Systems Analyst, or Implementation Analyst in a logistics or supply chain environment.</li><li>Hands-on experience with TMS and/or WMS platforms in transportation, distribution, or 3PL settings.</li><li>Strong understanding of transportation concepts including LTL, truckload, routing, rates, and carrier processes.</li><li>Experience supporting system integrations, data mapping, and validation across business systems.</li><li>Proficiency with data analysis tools such as Excel and SQL.</li><li>Familiarity with EDI transactions, XML, or API-based integrations is a plus.</li><li>Experience participating in UAT, writing test cases, and supporting system rollouts.</li><li>Strong communication skills with the ability to work cross-functionally with business and technical teams.</li></ul><p>Preferred Qualifications</p><ul><li>Bachelor’s degree in Business, Information Systems, Supply Chain, Logistics, or a related field, or equivalent experience.</li><li>2+ years of experience in a business analysis, systems analysis, or logistics systems role.</li><li>Experience in logistics, transportation, distribution, or warehouse operations.</li><li>Familiarity with SDLC methodologies such as Agile or Waterfall.</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>