<p><strong>About the Role</strong></p><p>We are seeking a <strong>Warehouse Management System (WMS) Specialist</strong> to join our operations and supply chain team. This individual will play a key role in supporting, configuring, and optimizing the WMS to ensure smooth day-to-day operations, accurate inventory management, and efficient order fulfillment. The ideal candidate is detail-oriented, collaborative, and comfortable working in a fast-moving, hands-on environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain, configure, and support the WMS platform, ensuring system accuracy and reliability</li><li>Monitor daily warehouse operations and troubleshoot system issues as they arise</li><li>Collaborate with IT, warehouse staff, and operations managers to implement system enhancements</li><li>Document system processes, train end users, and ensure adoption of new functionality</li><li>Support testing and validation during system upgrades, integrations, and process changes</li><li>Analyze data and produce reports to improve warehouse efficiency and order accuracy</li><li>Act as the primary point of contact for WMS-related incidents and improvements</li></ul><p><br></p>

<p><strong>Qualifications</strong></p><ul><li><strong>Experience:</strong> 3+ years working with a WMS (e.g., Manhattan, Blue Yonder, SAP EWM, Oracle WMS, etc.)</li><li><strong>Technical Skills:</strong> Ability to configure workflows, troubleshoot issues, and support integrations with ERP systems</li><li><strong>Operational Knowledge:</strong> Strong understanding of warehouse processes including receiving, inventory control, picking/packing, and shipping</li><li><strong>Communication:</strong> Excellent ability to work cross-functionally and train non-technical users</li><li><strong>Problem Solving:</strong> Proven track record of identifying process gaps and implementing system-based solutions</li><li>Familiarity with SQL or reporting tools</li></ul>

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