<p>We are seeking a dynamic and customer-focused <strong>Client Services Representative</strong> to join our team. In this role, you will play a key part in building and maintaining strong relationships with clients, ensuring their needs are met, and delivering exceptional service. The ideal candidate will be a proactive communicator with excellent problem-solving skills and a commitment to providing top-tier client support.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.</li><li>Build and maintain strong client relationships through regular communication and proactive engagement.</li><li>Collaborate with internal teams to ensure timely and accurate delivery of products or services.</li><li>Process client requests, gather needed information, and ensure it is communicated to relevant stakeholders.</li><li>Identify opportunities to enhance the client experience and recommend improvements to processes and procedures.</li><li>Track and document client interactions, requests, and feedback in the CRM system.</li><li>Assist in the onboarding of new clients, ensuring a smooth and seamless transition.</li><li>Stay informed about company products, services, and industry trends to effectively assist clients.</li></ul><p><br></p>

<p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; bachelor's degree preferred.</li><li>1-3 years of experience in a client-facing or customer service role, preferably in financial services or a related industry (Source: 2026 RH Salary Guide.xlsx, Client Services Representative).</li><li>Strong interpersonal, verbal, and written communication skills.</li><li>Proven ability to handle multiple tasks and prioritize in a fast-paced environment.</li><li>Problem-solving skills and a proactive attitude towards addressing client needs.</li><li>Proficiency with CRM software, Microsoft Office Suite, and other client management tools.</li><li>A collaborative and professional demeanor with the ability to work as part of a team.</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>