We are looking for a skilled IT Technician to provide onsite support to production staff in Grand Rapids, Michigan. This is a contract position requiring 12 hours per week, primarily focused on assisting with devices such as iPads and computers. The role is short-term, with a flexible schedule including three half-days per week. Responsibilities: • Deliver timely and effective IT support to approximately 30–35 production staff, ensuring device functionality and user satisfaction. • Maintain and troubleshoot devices such as iPads and computers used by the production team. • Educate staff on basic IT processes and protocols, fostering a proactive approach to issue resolution. • Implement routine maintenance practices, including weekly cleaning and upkeep of equipment. • Manage service desk tickets by routing them through the appropriate channels and escalating as necessary. • Collaborate with remote IT support teams to address complex issues and ensure seamless operations. • Monitor and address technical concerns related to Microsoft Windows systems and applications. • Provide overlap coverage between 1st and 2nd shifts to maximize support availability. • Assist with onboarding new devices and ensuring they are set up correctly for production use.

• Proficiency in Microsoft Windows 10 and related troubleshooting techniques. • Experience handling service desk tickets and routing them effectively. • Familiarity with iPads and their operational requirements within a production environment. • Strong problem-solving skills with the ability to address technical issues independently. • Excellent communication skills to instruct staff on IT protocols and processes. • Ability to perform routine maintenance tasks and ensure device reliability. • Previous experience in a help desk or IT technician role is preferred. • Availability to work on a flexible schedule, including overlapping shifts.

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Grand Rapids, MI
onsite
Temporary
23.75 - 27.50 USD / Hourly
We are looking for a skilled IT Technician to provide onsite support to production staff in Grand Rapids, Michigan. This is a contract position requiring 12 hours per week, primarily focused on assisting with devices such as iPads and computers. The role is short-term, with a flexible schedule including three half-days per week. Responsibilities: • Deliver timely and effective IT support to approximately 30–35 production staff, ensuring device functionality and user satisfaction. • Maintain and troubleshoot devices such as iPads and computers used by the production team. • Educate staff on basic IT processes and protocols, fostering a proactive approach to issue resolution. • Implement routine maintenance practices, including weekly cleaning and upkeep of equipment. • Manage service desk tickets by routing them through the appropriate channels and escalating as necessary. • Collaborate with remote IT support teams to address complex issues and ensure seamless operations. • Monitor and address technical concerns related to Microsoft Windows systems and applications. • Provide overlap coverage between 1st and 2nd shifts to maximize support availability. • Assist with onboarding new devices and ensuring they are set up correctly for production use.
2025-09-16T12:28:58Z