<p>The IT Administrator will be responsible for supporting and maintaining the organization’s core infrastructure, with a strong focus on Cisco network administration and Microsoft 365 user support. The ideal candidate will be proactive, collaborative, and capable of managing multiple priorities in a fast-paced environment.</p><p><br></p><p><strong><u>Key Responsibilities: </u></strong></p><p><br></p><ul><li>Cisco Network Administration & Configuration</li><li>Configure, maintain, and troubleshoot Cisco switches, routers, and wireless infrastructure</li><li>Perform advanced diagnostics and root cause analysis to resolve network issues</li><li>Maintain and update network documentation, including configurations, and procedures</li><li>Apply security patches and ensure network compliance</li><li>Administer M365 environment: user accounts, license assignments, group creation, and troubleshooting</li><li>Provide Tier 1–2 support for Microsoft Teams, SharePoint, OneDrive, and Office Apps</li><li>Assist with device management, policy enforcement, and user onboarding</li><li>Ensure endpoint compliance and support security software deployment</li><li>End user support via phone, email, and in-person for internal and remote users</li><li>Resolve issues related to hardware, software, networking, and peripheral devices</li><li>Manage Active Directory domains, user accounts, group policies, and permissions</li><li>Monitor and verify system backups, ensuring data integrity and recovery readiness</li></ul><p><br></p>

<p><br></p><p><strong><u>Qualifications:</u></strong></p><p><br></p><ul><li>2 years of experience in Cisco network administration and configuraation</li><li>Proficiency in Windows Server, Active Directory, DNS/DHCP, and Group Policy, Firewall Technologies</li><li>Microsoft 365 administration and support</li><li>Excellent communication skills and a commitment to customer-focused IT service</li><li>Team player with a desire for collaboration</li></ul><p><br></p><p><br></p>

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