Collections Specialist
We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a contract-to-permanent position requiring on-site work five days a week, with the potential for 1-2 remote workdays upon demonstrating strong performance and independence. The ideal candidate will bring professionalism, extensive experience in collections, and the ability to work efficiently within established procedures and deadlines.<br><br>Responsibilities:<br>• Manage accounts receivable and commercial collections processes to ensure timely resolution of outstanding payments.<br>• Handle inbound calls related to billing inquiries, claims administration, and collection matters.<br>• Utilize accounting software systems, including SAP and ADP Financial Services, to track and manage financial transactions.<br>• Perform detailed account reconciliations and ensure accurate record-keeping within CRM platforms.<br>• Collaborate with team members to develop and implement effective collection strategies.<br>• Monitor and follow up on overdue accounts while maintaining professionalism and adherence to company policies.<br>• Generate reports and provide insights on collections performance and outstanding balances.<br>• Assist with claim administration tasks, ensuring compliance with policies and procedures.<br>• Maintain strong communication with clients and internal stakeholders to address disputes or payment issues.<br>• Adapt to flexible work hours, such as 8 AM to 5 PM, 9 AM to 6 PM, or 10 AM to 7 PM, depending on business needs.
• Proven experience in commercial collections and accounts receivable management.<br>• Proficiency in accounting software systems such as SAP and ADP Financial Services.<br>• Familiarity with CRM systems and ability to utilize them effectively.<br>• Strong knowledge of billing functions, claim administration, and collection processes.<br>• Excellent communication skills to handle inbound calls and resolve client disputes.<br>• Ability to work independently with minimal supervision while adhering to deadlines and policies.<br>• Demonstrated expertise in Accurint and other financial tools.<br>• Flexibility to work on-site five days a week, with potential for remote work after meeting performance expectations.
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
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<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- Fishers, IN
- onsite
- Contract / Temporary to Hire
-
25.65 - 29.70 USD / Hourly
- We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a contract-to-permanent position requiring on-site work five days a week, with the potential for 1-2 remote workdays upon demonstrating strong performance and independence. The ideal candidate will bring professionalism, extensive experience in collections, and the ability to work efficiently within established procedures and deadlines.<br><br>Responsibilities:<br>• Manage accounts receivable and commercial collections processes to ensure timely resolution of outstanding payments.<br>• Handle inbound calls related to billing inquiries, claims administration, and collection matters.<br>• Utilize accounting software systems, including SAP and ADP Financial Services, to track and manage financial transactions.<br>• Perform detailed account reconciliations and ensure accurate record-keeping within CRM platforms.<br>• Collaborate with team members to develop and implement effective collection strategies.<br>• Monitor and follow up on overdue accounts while maintaining professionalism and adherence to company policies.<br>• Generate reports and provide insights on collections performance and outstanding balances.<br>• Assist with claim administration tasks, ensuring compliance with policies and procedures.<br>• Maintain strong communication with clients and internal stakeholders to address disputes or payment issues.<br>• Adapt to flexible work hours, such as 8 AM to 5 PM, 9 AM to 6 PM, or 10 AM to 7 PM, depending on business needs.
- 2025-12-19T22:57:44Z