<p>Robert Half is seeking several <strong>Revenue Operations Specialists I</strong> to support one of our healthcare clients in their revenue cycle operations. This is a <strong>contract role </strong>with potential for full-time hire. The position begins with <strong>two weeks of onsite training in Federal Way, WA (October 6–17)</strong>, after which the role transitions to <strong>fully remote</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze and resolve credit balances resulting from overpayments by insurance payers.</li><li>Investigate claims to determine if a misbalance is valid and whether funds should be refunded.</li><li>Perform root cause analysis to identify discrepancies in payments.</li><li>Utilize payer portals and insurance forms to research and process retractions.</li><li>Communicate with insurance companies to verify claim details and initiate adjustments.</li><li>Work with electronic remittance advice (ERAs) and other common insurance documentation.</li><li>Collaborate with internal teams to ensure accurate and timely resolution of credit balances.</li><li>Participate in a structured training program: half-day classroom instruction and half-day hands-on floor training.</li><li>Receive company-provided equipment to support remote work after training completion.</li></ul><p><br></p>

<p><strong>Qualifications:</strong></p><ul><li>Healthcare experience or exposure to revenue cycle operations strongly preferred.</li><li>Strong critical thinking and root cause analysis skills.</li><li>Excellent written and verbal communication abilities.</li><li>Demonstrated problem-solving and adaptability in a fast-paced environment.</li><li>Proven ability to take initiative and go above and beyond in daily responsibilities.</li><li>Stable work history (minimal job-hopping).</li><li>Familiarity with insurance claims, payer portals, and remittance processes is a plus.</li></ul><p><strong>Additional Information:</strong></p><ul><li>Equipment will be provided and sent home with candidates on their last day of training.</li><li>Candidates must be available for <strong>onsite training in Federal Way, WA</strong> before transitioning to remote work.</li><li>This is a <strong>contract role through Robert Half</strong>, supporting a leading healthcare organization.</li></ul>

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