We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. In this Contract-to-permanent position, you will handle a high volume of inbound calls while providing exceptional support to our customers. Additional responsibilities include assisting with payment processing and performing light administrative tasks to ensure smooth departmental operations. Responsibilities: • Respond promptly and professionally to incoming calls, addressing customer inquiries and resolving issues. • Process and post payments accurately and efficiently. • Carry out administrative tasks such as scanning, mailing, and document organization to support various departments. • Maintain detailed and accurate records of customer interactions and transactions. • Collaborate with team members to ensure consistent service delivery. • Handle email correspondence and follow up on customer requests as needed. • Perform data entry to update and manage customer information. • Assist with order entry and ensure proper documentation is maintained. • Manage both inbound and outbound calls to provide comprehensive customer support. • Uphold company standards for excellent customer service and communication.

• Minimum of 1 year of experience in customer service or a call center environment. • Proficiency in managing inbound and outbound calls with professionalism. • Strong data entry skills with attention to detail and accuracy. • Experience in payment processing and order entry. • Excellent verbal and written communication skills, including email correspondence. • Ability to multitask and prioritize in a fast-paced environment. • Familiarity with administrative tasks such as scanning and mailing. • High level of reliability and teamwork to meet company objectives.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Fairfax, VA
onsite
Contract / Temporary to Hire
18.05 - 19.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. In this Contract-to-permanent position, you will handle a high volume of inbound calls while providing exceptional support to our customers. Additional responsibilities include assisting with payment processing and performing light administrative tasks to ensure smooth departmental operations. Responsibilities: • Respond promptly and professionally to incoming calls, addressing customer inquiries and resolving issues. • Process and post payments accurately and efficiently. • Carry out administrative tasks such as scanning, mailing, and document organization to support various departments. • Maintain detailed and accurate records of customer interactions and transactions. • Collaborate with team members to ensure consistent service delivery. • Handle email correspondence and follow up on customer requests as needed. • Perform data entry to update and manage customer information. • Assist with order entry and ensure proper documentation is maintained. • Manage both inbound and outbound calls to provide comprehensive customer support. • Uphold company standards for excellent customer service and communication.
2025-11-06T18:58:50Z