<p>We are looking for a dedicated Call Center Representative to join our team in Enon, OH. In this role, you will handle incoming calls, assist customers with inquiries, and ensure their concerns are addressed efficiently. This is a contract position requiring strong communication and problem-solving skills to deliver exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of inbound calls while maintaining professionalism and courtesy.</p><p>• Assist customers by providing accurate information about products and services.</p><p>• Resolve customer issues effectively, ensuring their satisfaction.</p><p>• Document call details and customer interactions in the system accurately.</p><p>• Escalate complex issues to the appropriate team or supervisor when necessary.</p><p>• Maintain a thorough understanding of company policies and procedures.</p><p>• Meet performance metrics, including call handling time and customer satisfaction.</p><p>• Participate in training sessions to stay updated on product knowledge and service techniques.</p><p>• Collaborate with team members to enhance overall service quality.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>

• Previous experience in customer service or call center environments.<br>• Strong verbal and written communication skills.<br>• Ability to manage multiple tasks efficiently in a fast-paced setting.<br>• Proficiency in using computer systems and software applications.<br>• Excellent problem-solving skills with attention to detail.<br>• Ability to remain calm and focused on details under pressure.<br>• High school diploma or equivalent required.<br>• Availability to work flexible hours, including evenings or weekends, if needed.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>