<p>We are looking for a dedicated Member Services Representative to join our team in Carmel, Indiana. This role is ideal for someone who thrives in a fast-paced environment and has excellent attention to detail. As a Contract to permanent position, it offers an opportunity to grow within the organization while contributing to the insurance industry.</p><p><br></p><p>Responsibilities:</p><p>• Process member data with precision, ensuring speed and accuracy in all entries.</p><p>• Handle frequent interruptions while maintaining focus and professionalism.</p><p>• Respond to member inquiries via email and other communication platforms.</p><p>• Organize and manage files to support efficient documentation processes.</p><p>• Collaborate with team members to maintain high standards of customer service.</p><p>• Utilize Microsoft Word and Excel to complete administrative tasks effectively.</p><p>• Perform copying and filing duties to support operational needs.</p><p>• Ensure adherence to company procedures and service standards.</p><p>• Monitor and manage daily workflows to meet deadlines.</p><p>• Maintain a positive and helpful attitude while addressing member concerns</p>

• Proficiency in Microsoft Word and Excel for administrative and data management tasks.<br>• Strong data entry skills with alpha numeric typing speeds of 6,000-8,000 keystrokes per hour.<br>• Excellent customer service abilities with a focus on clear communication and problem solving.<br>• Familiarity with general office tasks, including copying, filing, and email correspondence.<br>• Ability to adapt to interruptions and prioritize tasks in a dynamic environment.<br>• Attention to detail and commitment to maintaining accuracy in all work.<br>• Previous experience in a fast-paced setting is preferred.<br>• Basic knowledge of health insurance or related industries is a plus.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>