We are looking for an experienced ERP/CRM Consultant to support a long-term contract position based in Boston, Massachusetts. This role involves contributing to the integration of advanced tools into existing systems while ensuring operational excellence. Ideal candidates will have a collaborative mindset and a strong foundation in CRM systems, data integrations, and product management.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather requirements and translate them into detailed user stories.<br>• Assist in testing processes to ensure smooth functionality and high-quality system performance.<br>• Participate in the integration of new tools into Microsoft Dynamics CRM to enhance data management capabilities.<br>• Work closely with the implementation lead to define team responsibilities and project goals.<br>• Analyze existing systems to identify areas for improvement and recommend changes.<br>• Facilitate communication between cross-functional teams to ensure alignment and progress.<br>• Provide ongoing support to maintain system operations unrelated to the integration project.<br>• Gain a comprehensive understanding of the new systems and assist in implementation strategies.<br>• Identify and resolve any issues during the integration process.<br>• Assist in managing large data models and cloud integrations effectively.

• At least 3 years of experience in ERP/CRM consulting or related roles.<br>• Proficiency in creating and managing user stories for system development.<br>• Hands-on experience with Microsoft Dynamics CRM and cloud integrations.<br>• Familiarity with Agile product management methodologies.<br>• Strong understanding of data management and integration processes.<br>• Ability to perform user acceptance testing (UAT) and system validation.<br>• Excellent communication skills to work with stakeholders and cross-functional teams.<br>• Exposure to Salesforce CRM is considered a plus.

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