We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Boca Raton, Florida. In this role, you will provide essential support to customers, ensuring their inquiries are addressed and their needs are met efficiently. This contract position is expected to last 3-6 months and will begin in early January. Responsibilities:• Respond promptly to incoming customer calls, resolving inquiries and providing clear solutions.• Accurately input and update customer information in company systems through effective data entry.• Offer outstanding service by understanding customer concerns and delivering tailored assistance.• Collaborate with team members to improve service delivery and share insights to enhance customer satisfaction.• Troubleshoot issues related to customer accounts and escalate complex cases when necessary.• Handle membership subscriptions and verify new customer accounts while maintaining detailed records.• Manage multiple queues simultaneously while maintaining professionalism and efficiency.• Stay updated on company policies, product changes, and relevant housing assistance updates to provide accurate information.

• Proven experience in call center or customer service roles. • Strong data entry skills with attention to detail. • Ability to handle high call volumes and multitask effectively. • Excellent communication and interpersonal abilities. • Familiarity with membership handling and subscription processes. • Knowledge of housing assistance programs or Section 8 is a plus. • Business casual attire required during working hours. • Fluency in additional languages is advantageous.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Boca Raton, FL
onsite
Temporary
17.00 - 18.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Boca Raton, Florida. In this role, you will provide essential support to customers, ensuring their inquiries are addressed and their needs are met efficiently. This contract position is expected to last 3-6 months and will begin in early January. Responsibilities:• Respond promptly to incoming customer calls, resolving inquiries and providing clear solutions.• Accurately input and update customer information in company systems through effective data entry.• Offer outstanding service by understanding customer concerns and delivering tailored assistance.• Collaborate with team members to improve service delivery and share insights to enhance customer satisfaction.• Troubleshoot issues related to customer accounts and escalate complex cases when necessary.• Handle membership subscriptions and verify new customer accounts while maintaining detailed records.• Manage multiple queues simultaneously while maintaining professionalism and efficiency.• Stay updated on company policies, product changes, and relevant housing assistance updates to provide accurate information.
2025-12-19T18:18:53Z