We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. This Contract to permanent position offers an exciting opportunity to engage in meaningful customer interactions while supporting a company committed to improving safety in the workplace. The ideal candidate will bring a proactive approach to solving customer issues and a commitment to delivering exceptional service in a fast-paced environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly and with great attention to detail.<br>• Utilize multiple internal systems to ensure accurate and efficient service delivery.<br>• Follow up with internal teams and customers to ensure that issues are resolved from start to finish.<br>• Provide timely feedback to management about potential service failures or customer concerns.<br>• Assist with order management, including new customer setups, shipping, and delivery tracking.<br>• Collaborate with cross-functional teams to troubleshoot and resolve customer issues effectively.<br>• Participate in special projects and initiatives as assigned by management.<br>• Handle data entry tasks with high attention to detail, ensuring accuracy in all records.<br>• Respond to customer correspondence, including emails and phone calls, in a timely and detail-focused manner.<br>• Work occasional mandatory overtime as requested by management.
We are looking for a detail-oriented and customer-focused individual to join our team as a Customer Service Representative in Torrance, California. In this Contract-to-Permanent position, you will play a vital role in assisting customers with their financial needs, ensuring a seamless and positive experience. This role requires strong communication skills, attention to detail, and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Assist customers with routine banking transactions, including deposits, withdrawals, and loan payments, ensuring accuracy and efficiency.<br>• Provide detailed information about banking products and services to address customer needs and recommend solutions.<br>• Resolve account inquiries and concerns promptly while maintaining a high level of professionalism.<br>• Process checks, money orders, and cashier’s checks in compliance with bank policies and regulatory standards.<br>• Balance cash drawers daily and verify the accuracy of transactions in end-of-day reporting.<br>• Implement security measures to minimize risks and prevent fraudulent activities within the branch.<br>• Collaborate with team members to achieve branch objectives and ensure seamless operations.<br>• Answer inbound and outbound calls to address customer questions and provide support.<br>• Maintain a high level of customer satisfaction by delivering timely and effective service.
<p>We are looking for a dedicated Bilingual Spanish Customer Service Representative to join our team in Torrance, California. In this Contract to permanent position, you will play a pivotal role in ensuring exceptional service and support to our customers while representing our company values. This role provides an opportunity to showcase your problem-solving skills, technical product knowledge, and passion for customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company’s values and culture through clear, detail-oriented, and empathetic communication.</p><p>• Build and maintain strong relationships with customers, ensuring their needs are understood and met.</p><p>• Assist in promoting and selling products or services by recommending suitable options based on customer preferences.</p><p>• Accurately record customer information and inquiry details in company databases.</p><p>• Develop technical expertise about products to address and resolve customer issues effectively.</p><p>• Manage and resolve customer complaints with a calm, courteous, and solution-oriented approach.</p><p>• Participate in product and skill training sessions, passing required assessments to enhance service delivery.</p><p>• Share relevant feedback and observed customer trends with management to improve processes.</p><p>• Maintain consistent attendance and flexibility to work variable schedules, including occasional weekend shifts.</p>
We are looking for a dedicated Customer Service Representative to join our team in Tustin, California. This long-term contract position offers a hybrid work schedule, combining remote and in-office days. The ideal candidate will play a crucial role in managing rental applications, ensuring accuracy, and delivering exceptional service to both internal teams and customers.<br><br>Responsibilities:<br>• Process incoming rental applications with a high level of accuracy and attention to detail.<br>• Verify the completeness and correctness of application information.<br>• Update and maintain customer accounts in internal systems as required.<br>• Liaise with internal departments to address inquiries and resolve issues efficiently.<br>• Respond to customer questions and concerns through email, phone, and other communication channels.<br>• Schedule appointments and coordinate with applicants to ensure smooth processing.<br>• Handle data entry tasks to maintain organized and accurate records.<br>• Support weekend operations remotely when necessary, adhering to the established schedule.<br>• Assist in maintaining compliance with company policies and procedures throughout the application process.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Los Angeles, California. In this role, you will provide essential support to ensure smooth service operations and maintain customer satisfaction. This position requires a detail-oriented individual with excellent organizational and interpersonal skills.<br><br>Responsibilities:<br>• Coordinate service and repair center activities to ensure efficient operations.<br>• Manage spare parts inventory, including tracking and replenishment.<br>• Provide support in order fulfillment and packaging when required.<br>• Respond promptly and courteously to customer inquiries and resolve issues effectively.<br>• Maintain accurate records and documentation related to service and inventory.<br>• Collaborate with team members to streamline processes and improve workflow.<br>• Assist in monitoring and improving customer service standards.<br>• Organize and prepare mail packages as part of daily operations.
<p>We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Anaheim, California. In this long-term contract position, you will play a vital role in ensuring excellent customer experiences by addressing inquiries, managing orders, and maintaining accurate account information. This is an exciting opportunity to contribute to a dynamic team while developing your customer service expertise.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and provide accurate information to address customer inquiries.</p><p>• Communicate updates regarding order statuses, shipping delays, and other relevant details.</p><p>• Update and maintain customer account information to ensure data accuracy.</p><p>• Provide exceptional service in both inbound and outbound customer interactions.</p><p>• Collaborate with team members to resolve customer concerns effectively.</p>
<p>We are looking for dedicated Customer Service Representatives to join our team in Anaheim, California. In this long-term contract role, you will play a key part in delivering amazing service by managing customer inquiries and ensuring timely updates. This position offers an opportunity to work in a dynamic environment where attention to detail and excellent communication skills are essential.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.</p><p>• Process and input customer orders accurately into the system.</p><p>• Provide timely updates on order statuses, including shipping delays or changes.</p><p>• Maintain and update customer accounts with accurate information.</p><p>• Communicate with customers via email to resolve issues and provide updates.</p><p>• Schedule appointments and coordinate with relevant departments when needed.</p><p><br></p>
<p>Are you a people-person who loves solving problems and making someone’s day a little easier? We’re looking for a <strong>Customer Service Representative</strong> to join our team and be the friendly voice that supports our customers every step of the way.</p><p>What You’ll Do:</p><ul><li>Serve as the first point of contact for customers via phone, email, or chat.</li><li>Listen, problem-solve, and provide clear solutions with a positive attitude.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Collaborate with internal teams to resolve customer concerns quickly.</li><li>Go the extra mile to ensure every customer feels valued and supported.</li></ul><p><br></p>
We are looking for dedicated Customer Service Representatives to join our team in Anaheim, California. In this long-term contract role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, processing orders, and maintaining accurate account information. If you're passionate about delivering excellent service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to inbound calls and emails promptly, addressing customer inquiries and concerns.<br>• Process customer orders efficiently and ensure accurate entry into internal systems.<br>• Provide status updates on orders, including information regarding shipping delays.<br>• Update customer account details to ensure records remain current and accurate.<br>• Schedule appointments and coordinate communications with clients as needed.<br>• Handle general office tasks such as data entry and correspondence.<br>• Collaborate with team members to resolve issues and improve service processes.<br>• Utilize Microsoft Word and Excel for documentation and reporting purposes.<br>• Maintain an attentive and courteous demeanor in all customer interactions.<br>• Assist with both inbound and outbound calls to support department initiatives.
<p>We are seeking an experienced Senior Customer Service Representative to join our client’s team in the printing/manufacturing industry. This is a temp-to-hire opportunity for a motivated professional who thrives in a fast-paced, detail-driven environment and is eager to grow into a more advanced account/customer service role.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and process customer accounts and orders with accuracy and timeliness.</li><li>Verify and confirm order details (items, quantities, changes, etc.) and enter them correctly into the order system.</li><li>Serve as the primary liaison between customers and internal teams, ensuring clear communication and effective follow-up.</li><li>Prioritize daily workload to meet shifting demands, updates, and changes.</li><li>Apply problem-solving skills to resolve customer issues and ensure satisfaction.</li><li>Learn and apply calculations, conversions, and concepts specific to the production process.</li><li>Apply project management skills to oversee customer orders from start to finish, ensuring deadlines, changes, and deliverables are met.</li><li>Coordinate with multiple stakeholders to drive projects forward and ensure seamless execution across teams.</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated and customer-focused <strong>Bilingual French Canadian</strong> Customer Service Representative to join our team in Torrance, California. In this role, you will be the voice of our company, assisting customers with inquiries, troubleshooting technical issues, and providing tailored recommendations to meet their needs. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to grow while delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company's values and culture in all customer interactions, ensuring a positive and detail-oriented experience.</p><p>• Build and maintain strong, empathetic relationships with customers to address their questions and concerns effectively.</p><p>• Recommend and promote products or services that align with customers' needs, contributing to brand growth.</p><p>• Document customer details and inquiries accurately in company databases for future reference.</p><p>• Utilize technical knowledge to troubleshoot and resolve issues related to products and appliances.</p><p>• Manage customer complaints with patience and professionalism, ensuring satisfaction and de-escalating challenging situations.</p><p>• Participate in product and skill training sessions, successfully completing assessments to stay updated on offerings.</p><p>• Share valuable feedback and observed trends with management to improve customer service processes.</p><p>• Maintain regular attendance and flexibility to work variable schedules, including occasional weekends or overtime.</p>
<p>We are seeking a <strong>Medical Customer Service Representative</strong> who is fluent in Spanish and English to join our healthcare client's dynamic team. In this role, you will play a key part in supporting patients by explaining financial obligations related to medical care and assisting with payment collection. Your professionalism, empathy, and strong communication skills will ensure a positive experience for patients while providing clarity about their financial responsibilities.</p><p><br></p><p><strong>Bilingual Spanish is a MUST. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Engage with patients over the phone and in-person, providing professional customer service in both Spanish and English.</li><li>Explain financial obligations, such as co-pays, deductible amounts, and out-of-pocket expenses, in clear and understandable terms.</li><li>Collect, process, and document patient payments, ensuring accuracy and compliance with financial procedures.</li><li>Address and resolve patient concerns regarding billing and financial statements, escalating issues to appropriate teams when necessary.</li><li>Maintain accurate records of financial discussions and transactions in the patient information system.</li><li>Collaborate with other departments, including billing and insurance, to streamline communication and improve the patient experience.</li><li>Promote a friendly, empathetic, and patient-centric attitude at all times.</li></ul><p><br></p>
We are looking for an Ecommerce Customer Service Representative to join our team in City of Industry, California. In this position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and supporting ecommerce operations. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks effectively in a fast-paced manufacturing environment.<br><br>Responsibilities:<br>• Handle incoming calls and provide prompt solutions to customer inquiries and concerns.<br>• Monitor and track packages, ensuring timely replacements or resolutions for customers.<br>• Assist customers with billing issues, order updates, and technical problem notifications.<br>• Document all interactions and order updates accurately in call center systems.<br>• Process product returns and manage complaints in accordance with company policies.<br>• Support special projects as assigned by management to enhance customer experience.<br>• Educate and motivate customers to purchase online, increasing brand awareness and satisfaction.<br>• Collaborate with team members to improve processes and achieve customer service goals.<br>• Perform additional duties as directed by management to meet business needs.
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (818) 703-8818 for immediate consideration.</p>
<p>A shared workspace company in Beverly Hills is looking for a Front Desk Coordinator to join their team on a contract basis. You’ll be responsible for greeting guests, answering and transferring calls and assisting with setting up conference rooms. </p>
We are looking for a dedicated Office Services Associate to join our team in Irvine, California. This contract position involves delivering exceptional office support services, including reprographics, mail handling, and hospitality tasks. The ideal candidate will bring strong organizational skills and a proactive attitude to ensure smooth day-to-day operations.<br><br>Responsibilities:<br>• Perform reprographics and mail service tasks, ensuring all work adheres to established guidelines.<br>• Maintain organized logs for office services tasks, ensuring accuracy and completeness.<br>• Operate and troubleshoot office equipment, including copiers and scanners, and manage supplies such as paper and toner.<br>• Assist with conference room maintenance and office replenishment to ensure a tidy and functional workspace.<br>• Communicate effectively with supervisors and clients to address concerns and meet deadlines.<br>• Handle sensitive and confidential documents responsibly and securely.<br>• Conduct quality assurance checks on completed work to ensure high standards are met.<br>• Collaborate with team members to prioritize workflow and meet project deadlines.<br>• Lift and transport items weighing up to 50 pounds as part of daily responsibilities.<br>• Adhere to company policies and procedures while delivering services in a fast-paced environment.
<p>We are looking for a detail-oriented and friendly Receptionist for a short-term contract in Mid-Wilshire. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and excellent customer service. This position is ideal for someone who thrives in a dynamic environment and enjoys being a central figure in daily operations.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet visitors and ensure they feel welcomed upon arrival.</p><p>• Answer and direct phone calls efficiently and courteously.</p><p>• Manage incoming and outgoing correspondence, including emails and mail.</p><p>• Maintain a tidy and organized reception area.</p><p>• Schedule appointments and coordinate meeting room bookings.</p><p>• Provide administrative support to various departments as needed.</p><p>• Monitor office supplies and place orders to ensure availability.</p><p>• Handle inquiries and resolve issues promptly or escalate them appropriately.</p><p>• Assist with general office management tasks to support daily operations.</p>
<p>A West LA property management company is looking for a temporary remote Receptionist to cover for a vacation. You will be responsible for answering a high volume of phone calls for the property managers, transferring calls, and dealing with tenant requests. You will need to pick up the phone in West LA on your first day, and then you can work fully remote. The hours are 8am-6pm with a 1 hour lunch so you will work 1 hour of overtime daily. We have 2 shifts available: 9/8-9/12 and 9/12-9/15. Hourly pay is $19/hr-$20/hr</p>
We are looking for an organized and detail-oriented Receptionist to join our team in Manhattan Beach, California. In this Contract position, you will serve as the first point of contact for clients and visitors, ensuring smooth communication and efficient administrative support. This role requires excellent interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors and clients with a friendly and welcoming demeanor, serving as the first point of contact.<br>• Answer and manage a multi-line phone system effectively, ensuring calls are directed to the appropriate staff.<br>• Handle switchboard operations for phone systems ranging from 1 to 10 lines.<br>• Respond promptly to inbound calls and provide accurate information or assistance.<br>• Maintain a clean and organized reception area to promote a detail-oriented image.<br>• Assist with administrative tasks, including scheduling appointments and handling basic correspondence.<br>• Support the team with additional receptionist duties as needed to ensure smooth office operations.<br>• Collaborate with staff to resolve inquiries and provide excellent customer service.
Inside Sales Position<br> <br>Daily Responsibilities:<br> <br>• Special Projects & Campaigns<br>• CRM upkeep<br>• Process Quotes<br>• Process SOP for New Clients<br>• Assist with New Client On-Boarding <br>• Mining & Research for Sales Leads<br>• Provide friendly Customer Service to Clients<br>• Assist Sales & Marketing Team<br>• Prospecting<br>• Data Entry<br>• Administration Duties<br>• Vendor Interaction<br>• Assist Team Members<br>• Communicate effectively with clients and vendors<br> <br>REQUIRED SKILLS<br> <br>• Minimum Education: H.S. Diploma/GED<br>• General Computer Literacy (Outlook, Word and Excel)<br>• Ability to Perform Basic Math Skills<br>• Good Interpersonal Skills<br>• Able to Work Under Pressure<br>• Able to Handle Multiple Priorities<br>• Read, Speak and Write English Fluently<br>• Successfully Complete Required Background Check<br>• Ability to sit for long periods of time<br>• Ability to use computer keyboard for long periods of time<br>• Able to work 20 hrs. per week
We are offering an exciting opportunity for a Tax Staff - Public based in Torrance, California. This role is crucial in our team as it involves handling multi-state tax accounting tasks and corporate tax accounting. The successful candidate will be expected to be proficient in various accounting functions and auditing, and possess excellent customer service skills. <br><br>Responsibilities: <br>• Processing tax forms – 1120, which involves basic corporate tax accounting.<br>• Handling multi-state tax accounting, including corporate income tax.<br>• Applying fluency in Japanese (preferred, not required) in performing tasks.<br>• Utilizing a variety of software tools such as CCH ProSystem Fx, CCH Sales Tax, Gosystem, Management System, and Microsoft Excel in daily operations.<br>• Managing accounting functions, ensuring compliance with regulations.<br>• Conducting auditing tasks as required.<br>• Handling cash activity and resolving any discrepancies.<br>• Providing exceptional customer service in all interactions.<br>• Preparing and filing multi-state tax returns.<br>• Dealing with all aspects of corporate tax return and corporate income tax.
<p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.</p>
<p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818</p>
<p>We are looking for a dedicated Collections Specialist to join our team on a long-term contract basis in Tustin, California. This role is Hybrid, Monday and Friday from home! In this role, you will play a key part in managing payment processes, ensuring accurate billing, and maintaining strong relationships with clients. This position offers an excellent opportunity to contribute to the financial health of a growing organization in the real estate and property industry.</p><p><br></p><p>Responsibilities:</p><p>• Make daily collection calls to clients to follow up on outstanding payments.</p><p>• Negotiate and establish payment arrangements with customers to resolve overdue accounts.</p><p>• Accurately post payments to the appropriate accounts and maintain detailed financial records.</p><p>• Investigate and resolve billing discrepancies in a timely and meticulous manner.</p><p>• Collaborate with internal teams to address payment issues and improve collection processes.</p><p>• Monitor account statuses and provide regular updates on collection activities.</p><p>• Ensure compliance with company policies and regulatory requirements during collection efforts.</p><p>• Maintain a high level of customer service while handling sensitive financial matters.</p><p>• Utilize collection management tools and systems effectively to streamline operations.</p>
A Hospital located in the San Fernando Valley is looking to add a Hospital Patient Account Rep to the team. The Hospital Patient Account Rep will be responsible for overseeing billing and collection processes within a hospital setting. The Hospital Patient Account Rep will also be responsible for managing Medicare managed care, commercial, PPO/HMO and Medical managed care.<br><br>Responsibilities:<br>• Conduct hospital billing and collection processes with accuracy and efficiency<br>• Handle Medicare managed care, commercial, PPO/HMO, and Medical managed care<br>• Provide training for Collector I positions<br>• Appeals and denials management.<br>• Engage in Appeals, Billing Functions, Claim Administration, and Collection Processes as part of the role<br>• Oversee the management of insurance correspondence and maintain accurate records<br>• Monitor patient accounts and take appropriate action to collect insurance payments.
