We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Austin, Texas. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. This position requires strong communication skills, attention to detail, and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Greet and assist visitors with courtesy, ensuring they are directed to the appropriate person or department.<br>• Manage incoming calls using a multi-line phone system, transferring calls and taking messages as needed.<br>• Coordinate mail sorting and distribution, ensuring timely handling of incoming and outgoing correspondence.<br>• Maintain confidentiality while handling sensitive documents and information.<br>• Communicate effectively with managers and clients regarding deadlines, tasks, and other relevant updates.<br>• Support additional projects or administrative tasks as assigned by management.<br>• Monitor and manage deliveries, ensuring proper documentation and distribution.<br>• Operate switchboard systems efficiently, maintaining seamless communication flow within the organization.<br>• Collaborate with team members to ensure office operations run smoothly and efficiently.<br>• Provide administrative assistance as needed to support the team and organizational goals.
<p>Our client is in need of a detail-oriented Office Manager to oversee daily administrative operations and ensure the smooth functioning of office tasks in Austin, Texas. You will play a vital part in managing client communications, maintaining organizational systems, and supporting equipment handling processes. This position offers an opportunity to contribute to a dynamic environment while ensuring high standards of efficiency and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively with clients to provide updates, address questions, and manage service timelines.</p><p>• Oversee daily office activities to ensure smooth and efficient operations.</p><p>• Perform accurate data entry tasks, maintain organized records, and manage filing systems.</p><p>• Handle shipping and receiving processes for computers, devices, and equipment, ensuring proper documentation.</p><p>• Assist in logging new devices into the system and monitor their status throughout various stages.</p><p>• Ensure proper organization and tracking of incoming and outgoing devices, adhering to chain-of-custody procedures.</p><p>• Prepare documentation, service forms, and client correspondence as needed.</p><p>• Conduct quality-control checks by verifying device details and confirming client information.</p><p>• Collaborate with technicians to prioritize urgent and high-priority cases.</p>
Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> - High school diploma or equivalent. <br> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> - Skilled in the use of mail phone email digital reprographics and mail equipment. <br> - Familiar with general back office procedures to meet and maintain client satisfaction. <br> - Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> - Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> - Attention to detail with good organizational skills. <br> - Must be able to meet deadlines and complete all projects in a timely manner. <br> - Ability to handle sensitive and/or confidential documents and information. <br> - Able to make independent decisions that conform to business needs and policy. <br> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> - Must work well in a team environment. <br> - Must be able to interact effectively with multi-functional and diverse backgrounds. <br> - Ability to work in a fast-paced environment. <br> - Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> - Number and titles of direct reports if any: n/a <br> - Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> - Internal: This position works closely with the Office Services team <br> - External: Clients <br> <br> Job duties <br> * denotes an essential function <br> - *Utilize appropriate logs for all office services work. <br> - *Ensure that job tickets are properly filled out before beginning work. <br> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> - *Follow procedures to run jobs in proper order. <br> - *Communicate with supervisor or client on job or deadline issues. <br> - *Meet contracted deadlines for accepting completing and delivering all work. <br> - *Troubleshoot basic equipment problems. <br> - Be able to lift up to 50 lbs. on a regular basis. <br> - Prioritize workflow. <br> - Performs Quality Assurance on own and work of others. <br> - Load machines with various paper toner supplies. <br> - Answer telephone emails and place service calls when needed. <br> - Interact with clients in person over the phone or electronically. <br> - Adhere to Williams Lea policies in addition to client site policies. <br> - Use equipment and supplies in a cost-efficient manner. <br> <br> Working conditions <br> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...
We are looking for a detail-oriented File Clerk to join our team on a contract basis in San Antonio, Texas. This role involves digitizing physical documents, organizing filing systems, and maintaining accurate records to support efficient operations. The position is initially short-term, with the potential for extension or transition into a receptionist role.<br><br>Responsibilities:<br>• Scan and convert physical documents into digital formats using provided equipment.<br>• Upload and organize files into an electronic filing system to ensure easy accessibility.<br>• Review and clean up the existing physical filing system for improved organization.<br>• Maintain both digital and physical records with a high degree of accuracy and attention to detail.<br>• Collaborate with office staff on-site to streamline document management processes.<br>• Ensure the security and confidentiality of all files handled.<br>• Use a company-provided laptop for document uploads and digital storage.<br>• Adapt to potential changes in duties, including receptionist responsibilities, once the initial project is completed.
<p>We are looking for an organized and resourceful part-time Office Manager to oversee daily operations and support our team in Texas. This contract position requires someone who can efficiently manage office tasks, coordinate events, and assist with facility-related responsibilities. The role offers an opportunity to thrive in a dynamic, team-focused environment while contributing to the smooth functioning of the office.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily office operations, ensuring the workspace is organized, well-stocked, and fully functional.</p><p>• Coordinate the procurement of food, beverages, toiletries, and office supplies within budgetary constraints.</p><p>• Submit and track facility maintenance requests while liaising with property management for timely resolutions.</p><p>• Oversee building access and security protocols, including visitor and vendor coordination.</p><p>• Organize and execute office events, such as staff lunches, meetings, and volunteer activities, while managing catering and logistics.</p><p>• Support large-scale events by preparing the office and ensuring readiness for visitors.</p><p>• Facilitate office relocation efforts by conducting site visits, monitoring progress, and communicating with contractors and stakeholders.</p><p>• Supervise packing, labeling, and vendor coordination during the move to ensure smooth transitions.</p><p>• Maintain common areas and ensure technology such as conferencing equipment and TVs are operational.</p><p>• Collaborate with leadership and administrative teams to meet evolving priorities and deadlines.</p>
We are looking for a dedicated Office Services Associate to join our team in Austin, Texas. In this role, you will provide essential back-office support to ensure smooth daily operations, including reprographics, mail services, and digital processes. This is a long-term contract position offering the opportunity to work in a fast-paced and detail-oriented environment.<br><br>Responsibilities:<br>• Manage a variety of office services tasks, including reprographics, mail handling, and intake processes, while adhering to established procedures.<br>• Ensure all job tickets are completed accurately before beginning assignments to maintain quality and efficiency.<br>• Operate and maintain office equipment, troubleshooting basic issues and ensuring proper supplies such as paper and toner are stocked.<br>• Prioritize and organize workflow to meet deadlines and contractual obligations for job completion and delivery.<br>• Perform quality assurance checks on completed work to ensure accuracy and compliance with standards.<br>• Communicate effectively with supervisors and clients to address issues and clarify project requirements.<br>• Follow company and client policies while ensuring cost-efficient usage of equipment and supplies.<br>• Assist with hospitality and reception duties as needed to support broader office services.<br>• Regularly lift and transport items weighing up to 50 lbs. as part of daily operations.<br>• Maintain accurate logs and documentation for all tasks to ensure transparency and accountability.
We are looking for a meticulous and organized Billing Specialist to join our team in Austin, Texas. In this role, you will oversee various billing functions, ensuring invoices are processed accurately and customer accounts are up-to-date. This position requires strong attention to detail, excellent communication skills, and proficiency in managing financial transactions and records.<br><br>Responsibilities:<br>• Input and update customer information, including rate changes, in the system.<br>• Prepare and distribute invoices on a weekly, semi-monthly, and monthly basis.<br>• Contact customers with courtesy reminders regarding overdue payments.<br>• Monitor and track deadlines for rate adjustments and changes.<br>• Maintain and manage customer contracts efficiently.<br>• Investigate and resolve disputes related to credit card chargebacks.<br>• Process manual credit card transactions promptly and accurately.<br>• Generate journal entries for invoices and ensure proper posting.<br>• Review and finalize daily journal entries to maintain accurate records.<br>• Support the front desk with reservation corrections and other administrative tasks as needed.
<p>We are looking for a detail-oriented Administrative Assistant to join our team in Austin, Texas. This contract position involves providing essential administrative support. The ideal candidate will play a pivotal role in ensuring smooth day-to-day operations through accurate data entry and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Perform precise data entry tasks, ensuring accuracy and efficiency in all documentation.</p><p>• Collaborate with team members to support office operations and special projects.</p><p>• Maintain and update records and files to ensure organizational compliance.</p><p>• Assist in preparing reports as needed.</p><p>• Coordinate and manage office supplies and inventory to support daily functions.</p><p>• Perform general administrative tasks, including correspondence and scheduling.</p>
We are looking for a detail-oriented Administrative Assistant to join our team on a part-time contract basis in Austin, Texas. This role is ideal for a proactive individual who thrives in a dynamic environment, enjoys multitasking, and delivers exceptional administrative support. You will play a key role in ensuring smooth office operations and providing excellent service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Oversee daily office operations to maintain an organized and efficient workplace.<br>• Serve as the primary point of contact for guests and employees, ensuring all needs are promptly addressed.<br>• Manage office supplies, equipment, and facilities to create a functional and welcoming environment.<br>• Coordinate logistics for meetings, including room setup, catering, and document preparation.<br>• Plan and execute office social and cultural events to enhance team morale.<br>• Support onboarding processes by orienting new hires and ensuring a seamless transition.<br>• Develop and maintain conference room schedules to optimize usage.<br>• Prepare and submit accurate expense reports and timesheets on a regular basis.<br>• Collaborate with teams to organize training, recruiting events, and employee engagement initiatives.<br>• Partner with vendors for services such as cleaning, postal, and equipment maintenance.
